user
Gulberg continental hotel
29 S 6 Off, MM Alam Rd, Block A 1 Gulberg III, Lahore, Punjab 54660, Pakistan
Appearance

Comments
Ma
Review №1

Excellent servicesExcellent locationExcellent staff especially mr imran helpful front desk managerThanks all team make my stay comfortable in YOUR hotel

Pa
Review №2

We stayed there for 2 nights during our recent trip to Lahore. The best part is location as the hotel is situated in Gulberg 3 area and walking distance from MM Alam road where you can find many restaurants and shopping places. The room was not so big but comfortable for small families. Cleanliness was also good. Customer service is better but not the best. Pricing is reasonable. Water heater in winters maybe a problem in some rooms.

Fa
Review №3

A very peaceful and adequately clean place. Complementary breakfast is good. The staff is coopertive. Much suitable place to take rest during your leisure as well as business trips.

Sh
Review №4

Had A comfortable and fun filled stay! We loved the welcoming atmosphere and Vibe of the restaurant. The location was great as it was pretty near to all the best restaurants and historical places. Also, the staff was very friendly. They made sure that we had a comfortable stay. Highly recommended!

GH
Review №5

The behavior of reception staff is very poor. They are not qualified for the job of receptionist, just ordinary employees. On phone enquiry they say something else, and upon arrival they change their words. They agree Breakfast Included in price, but refuse to provide it and say it is complementary, and ask for payment for breakfast. Receptionist is well trained in quarrelling with customers. Tea is worst than sold at bus stands. Behavior of room service staff is good.

Ch
Review №6

Im program manager at an NGO . I STAYED IN THIS HOTEL FOR TWO NIGHTS. I recommend this place for your comfortable stay. Very nice hotel in low price.

Ib
Review №7

The hotel rooms are good for the price. Although the approach to the hotel is terrible, no parking. The staff is not trained for the job. I couldnt sleep because of the loud unpleasant sound of a hammer at 8 in the morning.

As
Review №8

Very nice and affordable place to stay. Food was good. Cleanliness was ok. Shower kits need to be replaced..

il
Review №9

Always competent. Mr Abdul Rehman is man of commitment. Great people great accommodation.

Ha
Review №10

Its located on MM alam road and all restaurants are walking distance.... malls are all around u dont need car.... but its more of an option if u are alone and on a business trip or casual 2 nights stay.... dont expect much the hotel is on road and doesnt have parking so u will have to bear with street parking....bedding and sheets were super clean but rooma nd vathroom was a little on the average side

Am
Review №11

One week at this place i like it special imran sb reception good bro dealing and hopitlity

Ab
Review №12

Good location good staff good services

Im
Review №13

I booked the room online via bookings. com and when i called to confirm and spoke to the rude manager he declined to give me the room at the rate booking.com committed and instead told me the charge would be 1200 rs more than what booking.com was offering me for the night. Such hotels should be black listed who trouble their customers and cant honour their deals

Ad
Review №14

Neat and clean with reasonable priceexcellent servicestaff is amazing, specially Mr. Imranhighly recommended

AL
Review №15

Wasnt goodThey are offering low class services,not satisfied with their services.

Ta
Review №16

Worst hotel to stay, Manager is very unprofessional he dont fulfil his commitment,rooms are dirty, room.service doesnt exist, bedsheets are smelly.lift is not working. 2500 is also expensive

Al
Review №17

The hotel was ok... location is difficult to find...otherwise ok for a budget trip

Fh
Review №18

Nice hotelgood staff and also located on MM Alam Road Lahore

Zu
Review №19

Excellent HotelMM Alan Road walking distanceGood interior and exterior rooms

Az
Review №20

Excellent hotel and there staff members, perfect location, I stay again now

Ab
Review №21

Very good room and house keepingGoog foodLike it very much

NE
Review №22

Its a nice hotel to live in cooperative staff and economical one to live in.

Pa
Review №23

Excellencies of Services outstanding Room and Lobby Food was also Good

Ah
Review №24

Best hotel in best price n location in lahore .rooms are awesome n clean . Stuff really cooperative.

Qa
Review №25

It was OK, compared to amount paid was not superb. Toilet roll was provided, tissue box was there. Washroom was good and clean having one shampoo and soap one sachet. Bed was creating creaky sounds on movement. Bedsheets were not neat and clean. Pillows were also a bit dirty. Comforter was looked liked not washed since along time and was also not having cover. When I asked for an extra bedsheet to be used as cover it up as provided which was looking as if been used for more than a decade. The backside of the room was having an ugly wallpaper. So overall comparing to the amount paid it the quality was 70%.

Mu
Review №26

The manager imran miscommited , on call he confirmed at 3500 but on arrival at night he demanded and 4500 and later discounted at 4000. I travelled fro.khi to sukkur then to lhr, was not in the position to bargain anymore as my family waiting in the car. So he enjoys 500 but loses his worth. Est was all good.

Zo
Review №27

The place is really good with really good services.

Le
Review №28

Its good place to stay at reasonable price. Near to MM alam road which is shopping and food outlets hub.

Ma
Review №29

Great rooms in economical price and great service

As
Review №30

Every thing is okay but blankets are not good.

ta
Review №31

Good staffluxury roomsV good

Za
Review №32

Its my 2nd home

re
Review №33

Stained carpets, cracked window, dirty fans, no exhaust in the bathroom so the room quickly smells up. Please see attached pics. I did not stay overnight and switched hotels. Avoid.

Wa
Review №34

For a budget hotel it’s a good choice compared to others in the area , staff is friendly and responsive. Make sure you check the room before you make a payment, some rooms doesn’t have ventilation/ windows.

Mu
Review №35

Small but good hotel inside area of Gulberg Lahore. I think this hotel is very suitable and economical for people who are coming for few days visit and purpose of their visit is to roaming around Gulberg.

kh
Review №36

Gud services with nice staff

Mu
Review №37

One word BAD!! Avoid at all costs.1- Shady pricing, they charge different than what they write.2- Smelly rooms and lobbies. No ventilation in bathrooms and toilets.3- Bad food.4- No parking facility outside the premises. You have to park the car on the road.5- Bad mannered staff particularly the manager.6- Complimentary breakfast is three pieces of stale bread with egg and tea.Why could you stay?1- This was your first time.2- location suits you.

Ma
Review №38

Its a bed & breakfast, so please dont higher your hopes and comparing it with the 4-5star hotel, overall its best from inside. Breakfast & tea was good Managers of the day and Night with both shift staff was very very corporative and friendly.At first Well its wasnt the location as per the listed one,they have recently fixed it on google mapsThere was a time when hot water was not coming but fixed later on after complain, Id stayed on the 1st floor very first day the experience was very bad that I literally heard someone has came inside my room but I figured out that there is a gap between my room window and other room the space was so big that people talking can be heard like that they are inside the room, After complain they change my room very quickly. They gave me room of my choice but the bad part was that there was gali street behind my bathroom and all the time I heard subzi walay lolP.S : Attaching the picture of the room I stayed.

Mu
Review №39

They give In the name of toilatries only a small soap.. as minibar they provide Small peanut packets and cost arround 50 for that pack.. Fridges not even working. Towel is stiff due to longterm use of it.. No ventilations in rooms.. as welcome not even plain water is provided.. with this cost one can get a placee of much better location or facilities. Room service is quite efficient but the front desk is pythetic.. Through booking.com i resreved when i shared the doc on first day the manager said keep it aside talk to me.I had no second option.. wont recommend if you have second option

Sh
Review №40

Very cooperative staff, clean environment, good experience.

Ya
Review №41

Value for money. Well decorated, clean rooms with cooperative staff. Location is also good, very close to M. M. Alam Road where you can shop and dine in variety of places.

As
Review №42

No privacyNo servicesNo commitment

Ju
Review №43

Bad experience No heating in the room. Very cold at night today. No hot water in the taps plus the room given to cannot be locked. This photo is just the atmosphere outside my room.

Mi
Review №44

The hotel stay was very pleasant and comfortable. The staff was very accessible and helpful. Definitely, Ill be here again.

Na
Review №45

Very bad management. I booked online two days before check in but at check in time they said no rooms are available. There was another customer facing same problem. After 8 hour drive with family I face this problem. And finally they give me 1 room instrad of 2 after 3 hours.Very poor management

Za
Review №46

Services was really owsum, will definitely come directly to this hotel on my next tour

Da
Review №47

Bad hotel I have ever visitDirty smelledBad behavior staff

Ze
Review №48

Thik ha bus. is rate ma to yahi mily ga. We will stay there 19 days.

Ay
Review №49

Is it comfortable compared to many of the places we have stayed. The staff are nice and helpful.

Me
Review №50

Manager (person at reception) whoever he was... Arrogant and misbehaved alot. Didnt know how to talk to customers or even to general people. Worst dealing and behaviour.sorry but truth has been spoken!

mu
Review №51

Just ok with high prices

No
Review №52

Very good and quick service great hospitality

Ra
Review №53

Very poor environment very bad rooms. Definitely wont visit ever again in my life. It is a living hell

fa
Review №54

Good and clean rooms .. Staff is good .. I think price is good as well .

gl
Review №55

Counter staff are friendly, can ask for discount if stay longer.nice breakfast

An
Review №56

Hotel with no parking you have to park your car on road

Mu
Review №57

Good accommodation in economical price

Ar
Review №58

Value for money.. good location

IM
Review №59

Not Good place Very bad

Is
Review №60

Amazing experience

TE
Review №61

No parkingparking issuebad road condition

de
Review №62

We had Amazing time at this hotel from start to finish, staff are so lovely and professional, we are so impressed and feel such a warm welcome from friendly staff, great service, clean rooms, excellent food, highly recommended.

Sa
Review №63

Very trendy. Family style hotel. Good breakfast

Mu
Review №64

Nice to stay here,I recommend to every one come and enjoy your holidays,thanks

Qa
Review №65

Clean neat rooms / wash room, good food / room service, / ironing facilities, parking available, good location, polite staffStay was comfortable

AL
Review №66

Horrible hotel! Paid $7,000 and tried the first room and it was not clean also the flush didn’t work! They tried to give me 2 other rooms and the same problem the flush Wouldn’t work! Extremely disappointed!

Fa
Review №67

Very smelly and stinky rooms..location is also not good. Service is also poor..

Re
Review №68

Not a good option. Bedsheets and pillows were dirty. Washroom shower was leaking. No lifts and conusted stairs. Location looks like off-road. Staff was nice though. Room had some weird smell. Food was good.

Fa
Review №69

Excellent At this Price Range.

Sa
Review №70

Great hospitality quick services family atmosphere well decorate lobby

AC
Review №71

The best and good restaurant in beautiful

Ja
Review №72

Service was good. staff was friendly. Great room service, food was fresh everytime. Room was clean. I stayed for 7 nights and had no issues.

Um
Review №73

Service issue miscommunication issue

za
Review №74

Its was average service

Ba
Review №75

Very nasty place. Stay away. Especially tourists from abroad.

mi
Review №76

Extremely poor attitude and management

Um
Review №77

Room service not good otherwise all ok

Al
Review №78

Beautiful hotel with 5☆ room service everyone was very polite food in the hotel was much better than outside food and alot cheaper will definitely go back again

Mu
Review №79

Good experience

Sh
Review №80

First, the pros. The hotel is situated off M. M. Alam Road, thus it has easy access to boutiques for women’s shopping, as well as a lot of good restaurants in the area. And the pros end here. Now, the cons. This is a small guesthouse, not a hotel. I had booked a room with twin beds for my daughter and myself; however, when we arrived, they only had a room with a large bed. After several reminders, they finally brought a dirty mattress for my daughter. And then, even after several reminders, they never provided a blanket for her, and she had to sleep using towels as blankets. The room and bathroom were dirty. I would also suggest to the management to install shower curtains in the bathrooms. I hate bathrooms without shower curtains, as this makes the whole bathroom completely wet when taking a shower! The AC was not very efficient, and the ceiling fan was quite noisy, and we had a horrible night’s sleep. Not recommended at all!!

sh
Review №81

Very bad hotel.no heater.small heater extra charge 500 rs.no hot water. Smelling bathroom.checkout in 5 mins and charge me one night.stay away

Ro
Review №82

Quick service and good rooms

sy
Review №83

Ok

Wa
Review №84

Good for FamiliesTotally families AtmosphereBeautiful Hotel With 4 Rooms

Re
Review №85

Excellent hotel and also a good service thanks

Wa
Review №86

Reasonable place to stay.... If you havent got any

Mu
Review №87

This hotel is fantastic and economical to stay there. The room was spacious.Staff were extremely helpful.Location is very good Everything available at the nearest. Perfect location and everything was on walking distance

Mu
Review №88

I booked on call yesterday and asked if any document is required . Being Australian citizen i didn’t have pakistani passport atm . They did not let us stay. Anyone interested to visit there make sure ask first before you go there ,Thanks

Mu
Review №89

Good hotel.

Fa
Review №90

Neat and clean rooms and best location

Na
Review №91

Economical rates, excellent services with all room facilities... Recommended to everyone.

Ta
Review №92

I will give 3 stars overall good for stay

Ah
Review №93

Nice

HA
Review №94

Pethetic service. No custome relationship value. Electricity wiring need to fix . no soap or shampoo , water vaialable. No replt to complaints even. Definatly not recomending.

ta
Review №95

Hotel location is very nice compared to the cost of room. Also the hotel is renovated and lobby is very good. Some rooms are very good and other are so so. Must watch room before finalising deal. Doesnt have lift so having a room on 3 or 4th floor might be a challenge. Hotel management is friendly. Check out for additional tax

Um
Review №96

Excellent hospitality good service

Th
Review №97

Excellent service great hospitality

Mo
Review №98

Friendly staff and good atmosphere.

Sy
Review №99

Its seems to fine. Location needs the little bit improvement.

Na
Review №100

Very poor service compared to the price. Not enough clean as to be expected. Also the food was quiet expensive compared to the foods available around the area.

Information
100 Photos
100 Comments
3.6 Rating
  • Address:29 S 6 Off, MM Alam Rd, Block A 1 Gulberg III, Lahore, Punjab 54660, Pakistan
  • Site:http://www.gulbergcontinentalhotel.com/
  • Phone:+92 321 7777547
Categories
  • Hotel
Similar organizations