Its a normal hotel and prices are also reasonable. There was no breakfast buffet rather a complimentary table order. Cleanliness was just fine. Location is good as shopping areas are near
Very good place to stay without any worry. The booking is available via booking.com.
Rooms were decent .... washroom needs to be upgraded .... stayed for 2 nights on second day came back at 9pm room still wernt cleaned .... then asked room service to heat some food for us they charged rs.500 for use of crockery which i found weird .... locations is great .... service can be improved greatly
It was very nice. I love its luxurious facilities like opening the lights and door with a card
There is a Sports Shop in basement named as Orient Sports .It is very Good Shop and prices are also very reasonable.You can get all sports accessories of best quality there.
Very bad service not good.2 years before very good service.
Not good at all... employee are worst..quite rude behavior....rooms are shaddy...sofas are shaddy.... worst experience ...
Its situated in liberty market having prime location. Rooms are good too.
I have read some terrible reviews regarding this hotel, i stayed in this hotel for last 3 days. Very clean and spacious rooms. Hotel staff is also very cooperative and active. I had no trouble / complain staying here. Most of the guests were with family or on official visits so no shady activities here. Safe for family
It was really good and the food there was very tasty
Its a hotel situated in the center which gives access to all famous and the hyped places in lahore .
EconomicalGood serviceBest location
Nice, clean and very comfortable rooms. Best hotel for family stay. Reasonable price and prime location right on the entrance to Liberty Market.
Old hotel, but they keep on changing reception look or rooms condition often, but of course they cant change that lift which can’t stop at first floor, they cant expend the room sizes thats too small, the only good about this hotel thats make this hotel really worth staying is Liberty Market.Hotel reception staff is courteous and professional and working since long long time. I stay there when it was shalimar, then stay here when this become best western and also i stay here a now when its Smart hotel amazing thing that the Duty Managers and reception staff are same with addition of one or two. Overall i will rate it 5/10
Price of products is so high like red bull 550
Value for money not available
Good to see this hotel
Rooms are bot good
Smart hotel is NOT SMART NOW. . They will lose their reputation if their mangement will not see it .First impression, Room key, every hotel issue two keys for a double room. They have their own logic and they give you stupid reasons as to why they issue only one key.From the reception desk staff to the breakfast table, they need to upgrade themselves.I used to stay only two hotels in lahore. But now smart hotel is out of list.
Poor ventilation system. Blowing warm air even if they were supposed to be cooling the room. And the engineering person made it even worse. Set it on more heat. No fresh air coming into room if u turn of the ventilation system. Very conjusted rooms. Not worth the money. And miserbable parking facility
I stayed couple of times at sunfort and smart is no comparison to their services. I requested a double room for family at smart, expected a good sized room but was disappointed at their miserly sense of spaciousness. Its even hard to put a mattress without moving furniture here and there. Requested house keeping to tidy up the room no one turned up to check. Sunfort will be my choice given the options.
Location is good. Rooms are very small. But overall it ok.
A place like home. Very courteous and a professional staff. Rooms are not very big but good in size, a cozy hotel with all 5 star facilities. The biggest advantage is the location, you will find every facility on a walking distance. Love to stay here always. Keep it up
Nice place!
Best exprience at lahore. (Not about food, for food it is tourist inn near old anarkali if you are at a visit)
Best place to live in lahore
Nice clean room and bery nice staff decent breakfast overall great experience
Expensive with below average services.
Nice atmosphere
Beautiful Atmosphere
Great place. Food is good. Rooms are also great. Located in the centre of the city surrounded by many famous food places.
Less than average experience.
Great hotel on main liberty and prices good too back then when I visited.
Best room service and other services overall very good place
Very good place
Neat clean accessible
Average atmosphere.
Very nice
Comportable atmosphere and in centeral area good for stay
Good for the money and location ! Small rooms and smaller bed/bathrooms
The place was ok which side the fact that they have very narrow corridor area , restraunt food is quality wise good but it doesnt have the flavours what you are looking for ,they also provide a choclate bar for which provided that the charging price of their biscuits and cookies and other stuff so high i would suggest you to buy the stuff yourself as ut would be 3 times cheaper.Behavior of the staff is good , lift is too small in there , location is soo good .
Good place to stay alone or with family.Friendly Staff, brilliant services.would like to recommend it for stay.Food quality is really good.
Nice and affordable hotel to stay for tourists...rooms are nice and clean though somewhat congested..Breakfast in the morning lacks veriety..If food is not an issue for u, this is an affordable place to stay
Nice place
Budget hotel, relatively clean rooms, but hardly any amenities or facilities
Nice hotel to stay
Could have more food options in the restaurant. There were beds out in the hallway which dampened the mood there. Really friendly staff, full marks for the staff there!
The design criteria of this hotel was supposed to be covering PARKING area for visitors / guests / customer s of hotel. Guests wondering here and there and using Parking of Liberty Market resembles that Hospital administration least bothers about parking of their valuable clients.
Excellent location , friendly staff, clean rooms, overall highly recommended
Good rooms and complementary breakfast
Good services
Comfortable zone in Lahore for stay night
True Value of Money
Good to stay at Lahore city. Its center place at Lahore. Very Good city as well. Cool and fresh enough.
We didnt avail room service but had lunch in thier restaurant. The taste was awesome and service was super awesome. Staff was well mannered and coperative. Ambience was nice. We ordered chicken handi with olive oil and daal makhni both were nice and light on stomach. The TEA was fantastic
Good value for money accommodation
Nice place
Un-hygenic....please dont stay there
Nice and comfortable normal price family hotel
Nice place to stay. They try to give you high rates and some of the rooms are not that nice. Will look nice at first sight but see closely
I always enjoy my stay at Smart Hotel. Its a pretty descent hotel with all the facilities of any big 5 star hotel. Small rooms, but theyre pretty comfy and clean. Prices are reasonable and room services are great! Hotel food is amazing! Do try their Chinese food options!!!
Its very good Hotel on Economical Budget
Nice four star residential facility in the heart of Lahore. Although situated in noisy area but inside is quite calm, serene and comfortable. Rates are reasonable and food is good. Its located in liberty market which is one of the known places for shopping in the metropolitan city of Lahore
Service was good
Location is excellent, while room size is very small.
It is a nice hotel located centrally. The services have room for improvement.
Place excellent and the person name imtiaz really nice
Nice cosy hotel at an affordable price. Stayed a couple of days here during a documentary shoot. The breakfast was great and served early which was a relief. Some of the Chinese dishes in the menu need some reworking because they were too Desi. The hotel staff was friendly and accommodating. Would definitely stay here if I visit Lahore again.
It is one of the best hotel in lahore with reasonable rates, good services clearn environment with laundry and restaurant
Their service is a bit slow, and theyll call you at night and ask you for dinner(which i dont like them doing), and they dont allow food from outside caterers. Other than that, a hood experience, the reception staff is very professional and cooperative.
Nice location, parking issue present, nice and cooperative staff
Need improvment in internet quality
Third class place to livePoor foodAnd stingy , smelly roomsPoor room service
Smart Hotel may not be a five star hotel, but the attitude, courtesy, customer ease and delight, are all five star. I attended a workshop here a few weeks ago, and decided to offer my own training at the hotel. I was given great service and the hotel seemed to have addressed any feedback they had received earlier. All the hi-tech facilities with five star support available. The chicken karahi served for lunch had too much tomato. That is probably the only negative feedback I can give. I am sure they will have addressed it the next time I hold a workshop there, because it will be soon.*Update: They did address it. I have had a couple of training programs there and the food quality has improved radically. The chicken karahi this time around was simply amazing.
Nice cosy place to stay. Liberty market nearby is a plus
A good economical hotel.Ladies can do lot more shopping in Liberty market. While gents bring their purse full which will be fully utilised.Easily available of transportPick n drop is a available from Lahore Airport.
Ambiance is awesome
I normally stay at this property just because i know the faces and located in shopping area, property is old and not well maintained.
A good hotel, service is good but room furniture is a bit old, mini bars are old, does have a tv cable and an LCD TV, air condditioned. Room service is good. The worst drawback is parking. They dont have enough a d secure parking. Any time any car can hit your car and run away. You will be worried all the times when even in room.
The smart hotel is a 3 star hotel in lahore
Room Service is quite good but rooms need an upgradation
This hotel is good the price is normal, very close to Liberty Market where you can shopping anything.
Good food, great location, close to Liberty market.
Good place to stay. Location is very convinient as it is situated near libert market from where market place is neaarby for any thing to buy and also food places are at walking distance and also transportation is easy from here. Rooms and atmosphere is good
Comfortable stay food quality is good specially club sandwich
Good nice place to stay in affordable rates. There some good eating out options just at walking distance from the hotel. Services staisfaction vary person to person. However, to my experience its good.
A place like home
Not bad