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TCS Office
AIG office, No 228, Khadim Hussain Rd, near Lalkurti, Rawalpindi, Punjab 46000, Pakistan
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Comments
Ku
Review №1

Worst costumer service and they guys on whatsapp messenger... Before they were able to deliver on the given address n now they are like we r not able to.. They will lie.. The rider is out for delivery will call u.. When i asked before k have got on the given address. Why its issue now.. Nooo answer worst costumer service.. They have system too lazy to check..

Ah
Review №2

The service standard and behavior of the staff is quite poor.They delivered my important documents late. Although the destination was clearly written on package that is Islamabad but they delivered the package in Rawalpindi and cause me a huge mental torture by delivering my documents after 2 days and gave me irreparable loss.Shame on them.I will never ever use TCS againAnd I suggest you all to use UMS of Pakistan post.Nowadays it is performing excellent and also it is cost effective than this rubbish tcs service.

I
Review №3

Main dispersal office, or we can say an assembly point for the riders and a complaint center as well. Main office of the area manager is also located in the same venue. Here u can collect your undelivered mails ans parcels and can launch your complaints as well.

mi
Review №4

Worst services by lal turti and ternol tcs. They oven didn’t make a call you for self pick up the parcel. What a shame for tcs pakistan.

MO
Review №5

A parcel booked for internal city on 12-10-2020 in Islamabad.But on till 17-10-2020... Parcel not received..... Poorest.... Bad.... Unprofessional....Not recomended

Kh
Review №6

Unfortunately TCS has lost its credibility. Bad experience at customer care. MR GOHAR on duty is rude and uncooperative.

Ab
Review №7

SERVICE IS VERY POOR THEY JUST WANT MONEY IN PLATES DONT WANT TO DILIVER AT DOOR-STEPS DO NOT USE TCS NEXT TIME

Sa
Review №8

Nice staff. Speacialy mr.Ali

Za
Review №9

The worst service I have ever experienced in my life. They are always going to say that “Your area is Non-Service” and they never deliver your parcel.

In
Review №10

Really disappointed.. Previously they deliver to my address and now saying that my address falls under non service area.. If my address is in non-service area then why did u book from sender? Charging 250 rs for delivery and fail to deliver. Poor service.. Pakistan post is better than tcs.. Shipments from aliexpress reaches at door by Pakistan Post.

Fa
Review №11

Neither delivered my parcel nor contacted me. I had to collect my JazzCash Visa Debit Card from their office.

Ta
Review №12

Pathetic & expensive.Call center saying one thing.Office saying something else.They cant even tell the same lieThey dont care about your shipment.It took 30 calls to call center, delay of 3 days & a 40 minute trip to personally visit their Lal Kurti office Rawapindi. Only then a small envelope reached from Karachi to Islamabad.If you want to wait & wait. Book TCS.

um
Review №13

Very bad service.... 2nd time my delivery is late...... Still i havent got my parcel. .... Even they dont receive my call.... Tha behavior of local office is very rude.... They showed that my parcel is delivered... But i have not received yet. Here is proof....2 times i called on helpline... I asked them to deliver my parcel in urgent... But they didnt. Snaps is attached .....i recommend you not use this pathetic service.... I try it 2 times... But they disappointed me .

Ha
Review №14

Nice centre and coprative staff

Bi
Review №15

Very poor services of TCS. I have never ever seen such a poor sercives of any courier channel. TCS has made people fool by booking service and collect charges but not deliver to beneficiary or destination. And ptovide wrong and fake remarks on tracking details. I intimate to all people not to use TCS servives for your important couriers. TCS not deliver my courier since last 20 days. I am very angry for that.

da
Review №16

First they delivered pacels in my area and know they are saying that the area i am living is non service qrea

mu
Review №17

When u r post a parcel TCS book happily when parcel reached that city THEN TCS Agint CALL Pl take it from tcs OFFICE BECAUSE U R out of tcs survice area VERY BAD VERY BAD VERY BAD TCS SURVICE

As
Review №18

Very poor services, Even not have a capacity to deliver within 10 Km radius. My shipment from Islamabad to Rawalpindi (From HEC, Islamabad to 6th Road area in Rawalpindi) has already delayed 22 day and still waiting for my shipment. Also launched complaint, they replied me, still it will take 24-48 to process.

Ha
Review №19

Most pathetic courier & customer services

Ja
Review №20

They botched my international mail, lost my original certificates and are taking ages to process my claim. I submitted my claim in August 2019 and it’s Jan 2020, yet no intention of returning my claim. Truly disappointed.

Ya
Review №21

Big name Pathetic Service. shame for pakistan

fa
Review №22

Of u dont dont cover any area so why u book order of that area??Very bad...Your services do not reached at door step ..

Ad
Review №23

Poor services, rider neither call nor msg. I have to pick the parcel myself

ma
Review №24

One of the worst services i have ever seen of any courier service.. Pakistan Post is a far better option. They charge too much for even a single document. In pakistan post we have to give just 50Rs to deliver UMS in entire pakistan. No Recommended plz

Sh
Review №25

Good shop

Ka
Review №26

Staff needs trainingPoor service

Sh
Review №27

Their rider deliberately hold my parcel and even after my complaint, they didnt deliver. In the end I had to go their myself to collect my package.Very poor service and lies on their riders part

Ha
Review №28

In competent staff, idiotic service

Ha
Review №29

They dont deliver packages at all and return them to the source mentioning wrong address. This has happened multiple times. On the other hand, I receive packages from other courier services even GPO at my doorstep! I have complained to the head office several times.

Fa
Review №30

Un organized

Sa
Review №31

Does not deliver to certain areas claiming that the area is not in their range.. they should frequently least update their services for metropols or any sector that is added to the capital city atleast.

Ik
Review №32

Tcs best services in Pakistan

RA
Review №33

Pakistans largest courier service but its too much expensive...

Mu
Review №34

Very very poor response no body attend the call more than 10

Sh
Review №35

Good

Mo
Review №36

Its good n fast service

Wa
Review №37

Good like

As
Review №38

So unprofessional.. they dont even behave in cooperative way...

Sa
Review №39

Worst Service. Took whole 5 working days but still didnt deliver urgent package.They dont have local office numbers to contact delivery boy & office to coordinate and self collection.Worst Customer Care, Expensive & poor service.Pakistan Post is much better.

Wa
Review №40

Not open 24 hours, mentioned incorrectly by tcs team

Ma
Review №41

Very amazing and good specially ladies staff

Ch
Review №42

3month

Mo
Review №43

Extremely unprofessional and uncooperative staff.

Ze
Review №44

Comfortable

Na
Review №45

Costly should be discontinued and be relied upon GPO

As
Review №46

Time delivery better sevice

Ed
Review №47

Excellent service

Sa
Review №48

3rd class service providers

Mu
Review №49

Non cooperative staff

NO
Review №50

Poor service in Battagram. Bad and dirty place for office.

Za
Review №51

Poor attitude of staff

Sh
Review №52

Staff must Be trained,

Ja
Review №53

Its my hometown

Ka
Review №54

Service never on time, delivery boy just miscalls, and wont even bother to attend the call.

te
Review №55

Good service

We
Review №56

Good service

Mu
Review №57

Its ok

Sa
Review №58

F 6

Mo
Review №59

Normal

Ja
Review №60

Co operative staff

PY
Review №61

Courior services

Mu
Review №62

Only once bitter experience

Mu
Review №63

Its sort of dispatch and receipt centre

At
Review №64

Thank

Us
Review №65

Good

ja
Review №66

Convenience

Mu
Review №67

Cooperating staff.

Information
1 Photos
67 Comments
2.5 Rating
  • Address:AIG office, No 228, Khadim Hussain Rd, near Lalkurti, Rawalpindi, Punjab 46000, Pakistan
  • Site:http://www.tcs.com.pk/
  • Phone:+92 51 111 123 456
Categories
  • Courier service
  • Shipping service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Closed
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