user
Arfa Karim Driving Center
ARFA Tower, Ferozepur Rd, Nishtar Town, Lahore, Punjab, Pakistan
Appearance

Comments
Na
Review №1

Not public friendly at all. Not inline with all facilities under one roof. Driving license tickets are not available here and need to be arranged beforehand. Same is for 100 Rs which are to be deposited in HBL.They open window to check and take completed files at 8:00 AM every morning and close strictly at 9:00 AM. Also they take long time to review each file. That’s why people come here very early to ensure their turn come before 9:00 am. Suggest to be here at 7:30 to 7:45 AM max to avoid missing your file submission. Ladies and senior citizens get priority over queue.For those whose files are submitted are called first for oral test of traffic signs. Only candidates who are successful in this test are invited for driving test.Whole process at minimum takes half day. Saturdays are even busier. Sundays are off.Good luck!

Sh
Review №2

The staff and police are very rude with males. They should show some respect. We are not their servents

Vi
Review №3

Downloaded renew application form,took appointment from Raasta app..reached center.bought tickets.and picture was taken.Got license at home after 1 week..

Ze
Review №4

Traffic sector is not working efficiently.Staff is absent thats why they send me to liberty traffic center.Those who are present, are cooperative.

Kh
Review №5

Nice experience, neat & clean environment, properly managed work flow, focused guidance for each visitor, professionally trained staff, working according to international standards. I am fully satisfied with their services.

Mu
Review №6

Car they provide is not good at all. Bring your own.

Om
Review №7

Very bad traffic license renewal system. This is Pakistans technology park. Afsoos

Ta
Review №8

It was such a nice experience. Staff was very cooperative, caring as well as curtious.

Mu
Review №9

Beautiful building and nice memory of little Arfa IT Legend

Ha
Review №10

Cant understand, driving license ki tickets post office se or courier service TCS ki,

Mu
Review №11

It tower basically including itu , labs ,metro bus office and driving license centre etc.

Mu
Review №12

Good initiative but timely service.

Na
Review №13

Good environment but very arrogant reception staff.No facility of canteen nearby.AC system was not working properly.

sa
Review №14

Complete waste of time if you want to make a drivers license

Mu
Review №15

Worst place in the world.Lanat hai

Us
Review №16

You can apply for new driving lisense or renewal of license at there.

Ad
Review №17

Very bad experienceHalf of the staff was absentOnly 11 counters were working

Gh
Review №18

Its a nice initiative from city police to make driving center in this area otherwise all of the applicants have to go to district court which was not very easy especially for people living in model town. DHA and nearby area. Also the process is easy and quick to get driving test and license

Am
Review №19

For learner license, You have to use the gate which is by the side of nala (drain) and goto e-khidmat centre, office timing for that is 9am. The process there is pretty smooth. Make sure to carry passport size photos and id card photocopies.This office, license issuance and renewal, is very hectic and unprofessional.You have to stand in line outside Arfa Karim main entrance at around 6-7am to be among those lucky 40 Who will get the token to be tested/served each day.The gates will Open at 8 and each guard will see your id and show his proclaimed authority over you.Lets say, You were among those lucky 40, You would still have to pass the rude and fast (the tester will point laser Here and there and would expect you to follow/find the laser and respond in 2 secc) signal Test-which by the way, if you skip/miss/answer incorrect one, will lead you to dis qualification and wait another 30 or so days.If you pass the signals test, then comes the almighty cultus, which is another Story in its own.In short before visiting this office ask your Mother to pray for you :D.Staff ko daikh kay lagta hay k haram khanay waln ko halal khana hazam nahe ho raha.

Na
Review №20

Very Kind person working here..

Mu
Review №21

Is there any driving school inside Arfa Karim Tower by City Traffic Police?

ze
Review №22

Excellent service and time saving

Mu
Review №23

Worst service, highly ill-mannered staff.

al
Review №24

Pathetic, a castle built for Kings and not for common man.

Fa
Review №25

Hell, Worst ever experience in this place for my licence test pre-formalities.The self made timings of this office is from 8am to 10am, but if you came at 8am, then even it is not sure that you would be entertained hastle free till 10am. Even if you have to take any information regarding any requirement or want to have form, then even you have to spend 2 hours for your turn. After completion form and spending 2 hours for your turn if godforbidden you missed any tinny requirement then re park your legs another day in 2 hours lane.No matter that you are senior citizen or young you have to stay in 2 hours lane, Worst ever experience.Just have a look of their mode of information with a hand written non comolete notices on a dirty wall.Suggestion: Token system and information/help desk must introduce who guide the people about their documents and all other required information.

fa
Review №26

Went 4-5 times for Lisence renewal time is only for 1 hourPoor coperation8am-9am After that the machine is set toNot to issue new tokens . Mis guide the people .

ka
Review №27

Very bad experience i give him 0 star its very bad place i go there on 9 am and back on 3 pm with no service

PO
Review №28

They take toooo much time for license

Eh
Review №29

Another failed institution inside this failed state. It reflects the wretchedness of our country with great accuracy. Do visit this place if you feel like ruining your day or if everything is going smooth but what you seek is a little chaos.

Me
Review №30

Pathetic facility.. long queue.. entertains~40 people.. rest refused.. not enough seating.. no drinking water.. no shades.. single counter.. and much more to humiliate commoners

Sh
Review №31

Testing staff is non cooperative.

Yo
Review №32

LICENSE RENEWALRead the details in images for what is required for license renewal.Timing for license renewal are 8am to 9am only.This office does not normally has post office stamps that are required for license renewal. so its a waste of time visiting this office unless you already have stamps from the post office. might as well visit GPO license office.

um
Review №33

No proper guidance

Sa
Review №34

Staff behaviour v.good and professionals staff

Mu
Review №35

Good place. Just follow the instruction and everything is piece of cake.

An
Review №36

Good

ze
Review №37

Non coprative staff specially guards. They doesnt know how to talk

Ha
Review №38

Well organized

Su
Review №39

Very unpleasant experience. Its super hot outside and they have a big empty seating area with nice cooling but people are not allowed to wait there. Instead they are kept waiting outside where there is construction, dust, heat and super uncomfortable environment. You cannot drive through the gate to the parking or anywhere near licence center. Instead I was told to use the backside which I later found out was closed due to construction but they dont think its there problem. At least until construction, they should provide a better place for people to wait.

Sa
Review №40

Supper flop system and institute where no body guides you and if you dare to ask question you could be thrown out of the building or they may slap you. This institute belongs to service and facilitstion industry but people who worked their dont know even basic humanity and ethical values. Hence proved that why Pakistan failed to run such institutes because such institutes run by sefarshi and parchi mafia heads who dont have capacity to serve and lead such institutions. They will charge only 100 rupees as tests fee but the tolls which is Car for test is pathetic and it seems like they plant such tolls of test purposely just to get an other 100 rupee out from you pocket. For God sake you may please charge 1000 rs as fee of test but pass people by giving appropriate toll and then expect performance.

Ad
Review №41

Slam many dubai m 7 sal gari drive ki ha or mare pas waha ka license lye b Almost itne time ho gya ha ab m Pakistan aya tu license lye try kar raha hon yaha koi systems nai ha or sunny m aya k halat sakat hai par aj be log pase dy kar kam ho rahe ha yah tu kam married par ho tu I’m happy par still yaha koi system Nai 2 bar ja kr try di koi na koi bhana kr dyte ha Jb k Mara Emirates airline k sth kam rahaSo I’m very disappointed from Pakistani system and Pakistan traffic police

An
Review №42

Renew the driving licence

Ha
Review №43

I have never been more disappointed or disgusted by my experience in a govt office than I was after visiting this office. I went there for my learners licence, but they stopped me and redirected to another internal office for my eyesight verification because I was wearing spectacles. And they tested my eyesight by asking me to remove my spectacles and read something 10 meters away. I couldnt obviously, or else why would I be wearing any specs. I showed them my doctors prescription of lens detail but no, they told me to get a stamped medical certificate. I had my medical certificate filled from Sheikh Zayed and stamped by registar and not the doctors since most doctors dont have their own stamps. I went again to e khidmat centre very early next morning, waited three hours again, and they stopped me again because I didnt have the doctors stamp and they told me to get it or else I wouldnt be entertained. Seriously, this place is a nightmare. If you have a weak eyesight and wear specs, dont go to this office or at least dont go wearing specs or else they will make you go through similar ordeals. Summarizing, horrible service, and horrible experience.

Wa
Review №44

All procedure are neat and easy.

Am
Review №45

Area Karin Driving Centre offers Driving licences. Learning and all types of driving liecen are issued from here.

Ad
Review №46

Not good attitude by the driving police.

Na
Review №47

Add office phone number for public to take useful information before visiting to office

RA
Review №48

No regular parking is there which causes theft of bikes.

Mu
Review №49

Very tiresome experience.. they wont pass you in ur first attempt EXCEPT BRIBERY.. pooy maintained and worst customer management service.. ILLITERATE AND ILLMANNERED !! Literally hated everysecond i spent there .. (BAD REVIEW NOT BECAUSE I WAS REJECTED, I DID GOT MY LICENSE BUT WAS SAD AND ANNOYED BY THE TREATMENT)

Sa
Review №50

Good

ne
Review №51

Good

Ar
Review №52

Pathetic service. i took me two days to have learning license. Operation management is awful.

Un
Review №53

This is the reason why people having licence are less than 10% in pakistan.They wont pass you in ur first attempt EXCEPT BRIBERY.. worst customer management service

Om
Review №54

I guess one of the worst driving licence center.First of all agar aap wahan driving licence k liye gaye ho to arfa karim tower security walay apko terrorist ki tarha treat kar k almost half km distance pe car/bike park karne bhej dein ge.Ander koi inquiry counter nahi hay baqi licence senters ki tarha.I visited there 4 times couldnt get my work done than i visited dha driving licence center & got my test done.

Ah
Review №55

Good

Sa
Review №56

Poor service. Only 2 counters are running in the last step of learner license for about 100 ppl. Its taking about 4 minutes each. Which is a lot of time.One of the lady at the entrance counter is also super rude and unprofessional!

IM
Review №57

Fantastic,

Al
Review №58

Nice

Me
Review №59

Becouse staff treated very carefully

Fa
Review №60

Good services

Ro
Review №61

Good service

Mu
Review №62

Entering in digital era is awesome.

Mu
Review №63

Precaution: time for file submission is from 8:00 am to 9:00 am only so pls be there before time as I have to suffer a lot for it.

Da
Review №64

Test is almost impossible to pass.

La
Review №65

Mine experience is not good. There is no customer services here. They also closed the office at 1. There is lack of information over there.

Sa
Review №66

Good

Ra
Review №67

️️️

Mo
Review №68

Good

ir
Review №69

Good

Na
Review №70

Ok

ma
Review №71

They disrespect ladies.

Fa
Review №72

Excellent Services

Ab
Review №73

Very bad expirience

fa
Review №74

Open timing 8AM but its very late

BB
Review №75

I like to apply for driving license

Information
58 Photos
75 Comments
3 Rating
  • Address:ARFA Tower, Ferozepur Rd, Nishtar Town, Lahore, Punjab, Pakistan
  • Site:http://ctplahore.gop.pk/index.php
  • Phone:+92 42 35918241
Categories
  • Driving test centre
Working hours
  • Monday:9AM–1PM
  • Tuesday:9AM–1PM
  • Wednesday:9AM–12PM
  • Thursday:9AM–1PM
  • Friday:Closed
  • Saturday:9AM–1PM
  • Sunday:9AM–1PM
Similar organizations