I am Regular costumer of KFC Today I Order 5 Cruch From SMCHS Branch What I Received Very Small Pieces Of Chicken In The Name of Burger Highly Disappointed ️ KFC You Are loosing Your Loyal Customer

I have tried this KFC branch several times, everytime has been a disappointment. Out of all KFC branches in Sindh (including the ones in Hyderabad and Sukkur), SMCHS branch is probably the worst. Bettwr to get Naan and eat Choolay at Pathan ka Dhaaba nearby rather than wasting money here.

One of few KFCs left in karachi which are relatively clean however staff is just an average, i did not find them much courteous. In addition you will always find parkimg issue outside it along with dozens of professional beggers which will make you feel guilty of stopping at KFC or any other eating place around.

Bad really bad cant get worse never expected from KFC.*Burger with plastic coted cheese slice in it.*Tables were not cleaned had to ask for cleaningKFC has always served tasteful fried chicken and burgers, but yesterday they served me Kentucky Burger with plastic coted/packed cheese slice in it I complained, they took the burger and changed the cheese slice and returned with same cold burger saying I am sorry we made a mistake here is your burger. KFC should work on customer service because customers are your real asset I paid you for this burger so it should not have a plastic coted cheese slice in the first place secondly I paid for hot and fresh burger which I didnt got.2 stars just for the taste.Pictures attached for reference.

Only one counter was open so there was a long wait. Washrooms were filthy. It only gets points for being kfc and having decent food.

Good location and worst staff most of them are thieves they avoid completing your orders after payment and skip items. Most of the people doesnt care but please do report

Degraded servicePreviously KFC used to be my top choice but now....1. Call center representative takes more than 15 minutes to attend the call and take orders2. Order delivery time mentioned is 45 minutes but the orders are delayed upto 1.5 hours3. Food received is cold.4. Complaining on the call center is useless, they just keep on stating wait for 5-10 minutes, your order is on the way, complain is logged, someone would get in touch with you .... etc etc5. Their franchises are least respondent to even personal complains.To summarize KFC Pakistan have lost its reputation.

Ordering was easy. Cleanliness needs attention

During ramadan picture.A good deal was introduced by KFC where you got 4 zingers and fries and drink for 800 rs only. Loved it.

Amazing service, amazing food, I think this has to be the best KFC outlet in Karachi.

This is top KFC branch in Sindhi muslim very clean and ambiance is amazingMoreover chicken is best

Nice service nd good fresh products

Its food is never fresh, especially this timei love its food, but never do delievery. it is always bad

They are cheaters... I opened foodpanda mistakenly order placed.. I called KFC SMCHS branch .. They said they will change my order in the next 5-7 mints because my order wasnt showing in their system.. My order time is 9.29pm .. And now time is 9.03pmI tried to call again to KFC SMCHS .. They blocked my number and I heard this number is not in anyones use.. This is totally bad experience of mine..

Good for you and your family. Good taste

A nice and clean branch of KFC with spacious dining area. The staff is very courteous and the food is always fresh. Had the twister and it was wonderful.

KFC is one of those places that will never let you down.The SMCHS branch did no disappoint as their food and service was on par with international standards and the food is beyond amazing.Overall its a great place for groups to hang out and have a fun time.

I love KFC Pakistan and also love KFC Food products such as zinger burger, hot crispy chicken and ice creams. Food quality is good. Restaurant environment is clean and seats are very comfortable.

Absolutely pathetic service! They serve you in unwashed and dirty trays. The Manager instead of being apologetic about it was laughing that the food was served like this.Disgusting Experience!

Good test as usual

Fresh fried chicken. Zingers are good too. Decent seating. Open till late.

Best for family visit and food is awesome

Taste is awesome, way better than McDonalds. The deals are nice and affordable too. however the staff of this particular branch is not very much friendly nor responsible. Play area here is perfect for kids. they have recently renovated the entire restaurant with new decent branding as well. 4 floors can cater upto 80+ visitors at a time

Best duo deal of burgers amongst all

Relatively small but well made restaurant. Must appreciate the customer service and friendliness of the staff. As usual was a pleasure visiting a KFC outlet.

Great kids playing area on second floor. Other than that its a standard KFC. Can have kind queues.

I personally like this one. Its in the middle of other restaurants. Staff is friendly. Waiters are helpful.

It was an amazing trip to KFC, the taste is very much improved. They need to work on maintenance of air conditioning and plumbing.Although, we tried strawberry mojito know as crush which was quite delicious.

Finger licking good. As usual but completely redone. Kids playing area is upgraded meaning more happy kids

The taste and the crisp was too good .

I am love in it yummy

Kfc at sindhi muslim society has kept its value and taste. The environment is good and you can enjoy a family time with your loved ones. As for the service, it could be improved alot. They need to work on their service delivery

Good service great team working

Cheap (and really loud) song covers aside, the place is fairly decent

Good food and service as compared to other branch

Had a good food experience

For some reason their food never disappoints. Rush hour or not.

Ordered food which was late by more than three hours. Cancelled order and went out the house for some work but the rider still brought food and took money from people at home who did not know I had cancelled the order. And on top of everything more than half the things were missing from the order which they took full money for. Pathetic people with dishonest services!

Worst service. Waited for more than one hour for my order. My suggestion is not to go there on weekends. Management is not capable to handle customer load on busy days

Yes only ok....the taste is good but the burgers are just small than expected

Good ambience. Spacious dining area

Opens so late even not at 1130am

Not satisfied with the quality and service.

Tasty food for families.

I like KFC So much ! In this KFC good seating and atmosphere, also have child play area.

Good Service with good space for family and friends..

It was good experience

Very nice place to celebrate birthdays,they can arrange very good magician n face painting services as well.Over all really recommended..!!KFC SMCHS.

Good experience.

Always a great experience to visit this branch because of its service and the friendly ambience

The Rs 150 burger is the best deal you can find in the whole Pakistan. The taste is awesome and economical. It is obviously hygienic. Though all such farm grown chickens are never healthy.

Good place, everything was well. Its a small branch but its size is more than enough

Great taste.Specially Zinger with Golotloo app.

Good

Nice place for quick bite

Very trendy place at Sindhi Muslim. Play Area seemed good too

I hate it one thing whenever I go to eat there they dont still have a baby chair.

We have requested them to kindly serve us beverages via pack bottles / cans. They refused arrogantly and said we cant and if you have any issue kindly report a complain

Worst taste wasnanhi si chicken bun main (zinger)

Its good

I personally didnt like their zinger, also their service was not good on top floor while Ramzan

Had Ramazan Deal. The SMCHS branch has been recently renovated which enhances the eating experience.

Good service, taste & environment.

Tasty food...good deals and overall enviornmnt is good..so reccommend to go and enjoy the taste..so plan with your friends and have fun

KFC is deteriorated by the passage of time. I always loved their fried chicken. But recently I had thrown money on over rated boneless chicken. Can you believe 4 strips of thin chicken pieces around 3 by 6 by 1 cm including thick layer of batter weighing almost 100 g (altogether) known as Boneless deal in PKR 520 . Total waste of money. Please dont try it. It looks like big fillet in the picture.

Neat and clean with good quality of fast food.

Great place for family and food was owsome.

I love KFC. I am an All time fan of KFC since childhood. Kfc Johar always provides fresh and hot food.

Good rated restaurant but serve very low quantity of food as compare to their food price or quantity served by other same goodwill brand. Disappointed from zinger strips but their crispy chicken have best taste of town.

Just amazing deal of 50. Ka zinger

Food was good at smchs restaurant but service non professionals

There is a smell of oil on the ground floor.

Finger Likin!

Decent and quite a big place. Good service. Sitting a little dirty. But okay place for all to visit. Should try there boneless chicken.

Not happy with quality during Ramadan Offer :(Bad experience, felt sick next day !

Amazing service, Great taste and just love that take away option even at 3 in the morning!

Chicken was not cooked at all, it was red like blood, burger and chicken pieces both ..... service was ok but they took half an hour to replace the burgers .... third class

Quality of food was nice

Excellent environment. Excellent service.

They gave me incomplete snack bucket and upon filing a complaint, no one called me back or even asked me about the issue.

Good

As usual taste

Good open space, well managed and fresh food at this branch. Cheers!

Very bad experience the manager stand on my head all the tym just to see what we are guys doing I dont know what he wants thats must my last visit to KFC for sure bcoz I found hair in my food and the manager is the culprit person.

It was good. Burgers were fresh and service was good as well

Ok. i have jever been fan of any kfc,

Best outlet of KFC, very busy, fresh food with waiting, nice interior, good play area, parking issues.

Best place to dine in and with best staff

Food delivered is awful. Especially the broast/ chicken pieces. Nice way of robbing.

Excellent service

Here you can find fresh and good quality KFC.

Good atmosphere,neat and clean, good service

Nice ambience. Conjusted seats.

Environment is good but food needs to be better.

Lousy service. untrained counter staff

Very reasonable for a small sized birthday gathering.

Best kfc of karachi

Delayed service

Peacefull

I hate their serviceFood was not fresh and bucket of fries was half filled plus they didnt even give the sauce.Charged the whole price and delivery was a half a hour late.Highly disappointed.