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Orient Service Centre
12-c 12-c, Block-6 Block 6 PECHS, Karachi, Karachi City, Sindh 75400, Pakistan
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Comments
As
Review №1

I cant reach there, without the help of Google maps,Thanx v.mch 2 Google.

Co
Review №2

This is best service center for Air-conditioned repair

Fa
Review №3

My warranty

Mu
Review №4

I recommend if your appliances have any issues do not contact with local technicians. Bring them to the Orient Care Service Center. Its very good center with nominal rates.

Ja
Review №5

I called them many time, all numbers were busy, then message and emailed.. From email I got response on second day a nd next day representative came. Now its 10 days but still my a. C with them.Too late service..

ra
Review №6

AOA i hv purchased orient refrigerator from surmawala saddar on 20th may 2020 but its door not properly closed also cooling is not enough. I hv run it empty for 12 hrs and then put stuff. Water is not turning into ice in freezer whereas thermostat is on 7 . I hv lodged complain immediately yesterday but two days gone your rep. still not visited. Sorry to say - poor service - faulty product. Water is also melting drop by drop. Cant suggest anyone to purchase orient products.

Ba
Review №7

Highly disappointed. Poor service. Worst experience. They dont respond to complaints. Will not recommend this to anyone.

Ar
Review №8

Late coming staff. Operations starts after an hour of official timing.

Al
Review №9

I will always suggest you to have a repair of your product from authorized service center. It always saves your soul. Suitable place for servicing your Orient products.

Ya
Review №10

Choor third Class service and services

Mu
Review №11

Worst after sales service ever.

Zo
Review №12

Highly unprofessional staff. Pathetic service and products. I bought smart LED TV and its smart card get malfunction just after expiry date. It cant be repaired and can only be exchanged with new one with price of 10,000. Plus there is no warranty for the new part. Also for last two weeks my LED TV is in their custody. I call them daily and their response is, Sir we will call you back to give you the status. Orient, you are a complete scam

Ru
Review №13

No one picks their phone, even if they do, they have very poor customer service .

مح
Review №14

Too slow response

Al
Review №15

They are not very good in service since I lodge complain of my 1.5 ton split Ac they take 3 days to visit my place after that they was unable to lift my ac and wasted 4 days finally I drop Ac to their service center by my self and very next day upon my call they said my ac is ready for pick up that was fast just 2 days only

Ka
Review №16

Simply pathetic

wa
Review №17

Wrost ever experience total waste of money and time dont recommend orient to anyone

Ar
Review №18

I came here yesterday due to my led which in warranty it shows black dots In display it happens because of dust, they did great job and return my led within a day!

Fi
Review №19

Pathetic after sales service. Orient has sub contracted out after sales to local shops who have no clue how to repair invetor acs. My ACS are not repaired since last Eid. The service guy blames Orient that the company does not stock spare parts .I got carried away with their advertising and bought six ACS they all were not working within a year. Orient was not able to repair them.

Be
Review №20

They are professional thieves.POOR product and POOREST service.Never buy Orient products. They will sell you garbage and will never provide you warranty service. The person who come to visit for warranty repair knows nothing and is only interested in getting more money from you for visit.

Mu
Review №21

Pathetic! Extremely unprofessional environment! No parts available in the entire service centre! Left my almost new split so they could come back after whatever time and cost they deem necessary!

Na
Review №22

Pathetic customer service, even calls are not responded timely. Everytime you call at the number above, you get no response. When Called to their UAN number, you have to hold for 7-8 minutes to be connected to the representative.

Na
Review №23

Nice

Ak
Review №24

Sub standard product, consider your new orient ac good for maximum a year its more like a disposable ac, even worse customer care service, the attendant taking the complaint call tells me our representative will contact you within 24hrs when i pointed out that in your companys google review ppl are posting that your service center attend complaint after 3 or 4 days, they replied well 24 hours mean 3-4 days as these are 24 working hours.i also want to point out that it seems like company is doing fake ratings to keep their over all rating to acceptable level dont be fooled by that.

Im
Review №25

Orient Service Centre your Orient brand item to problem go here to warrant and replacement now

Sa
Review №26

Its food lover place

As
Review №27

No experience person service charges are very high.

za
Review №28

Very bad company ....

Af
Review №29

Needs much sense of responsibility especially by the Supervisor...Not much optimistic n having good experience

Mo
Review №30

0% response on complaints. Never waste your money buying their products.

Mu
Review №31

Good guide

CH
Review №32

There is no part of my microwave now I go to other market place.

Dr
Review №33

The worst service center... Calling from last FOUR working days... No one is picking up the phone.. For what purpose Orient have hired phone operator?

BL
Review №34

Worst

Mu
Review №35

Aa

Fa
Review №36

V slow service and quality of things is ok not good

Sh
Review №37

Best place and good worker thanks

Sa
Review №38

Really bad

So
Review №39

A very bad responce or bad itemz

As
Review №40

Pathetic Company

Sy
Review №41

Pathetic Customer Support. No after sales service

Sh
Review №42

Third class products. Never recommend anyone to buy orient products. Bought inverter a.c in 60000. Coil leaked first year claimed in warranty but have to pay 6000 rupees for gas. Again it is leaked next year this time have to replace the coil for 15000 rupees... I will never buy any orient product again.

NA
Review №43

Third calss service

Bh
Review №44

The orient service center is a great place for the orient product services

ja
Review №45

Pathetic service

Mu
Review №46

Not good experience. You must verify equipment after the service or repair. Professionalism is lacking seriously.

As
Review №47

Purchase new AC, problems come on second day,.Now they are not giving reply on FB and email, They read my messages but no reply.I complain on call center, next day technician call me and he said I will not fix your problem when i did his complain on email and call center, now no response form call and fb and email support...

Su
Review №48

Third class product selling ,they dont care about customers I have a problem in my frige since second day of purchase they are not listening . My fridge has a cooling problem.

Ta
Review №49

Good and hard worker

Na
Review №50

Very cheap product and third class service..

Ra
Review №51

Heart touching place

Za
Review №52

Good service and nice professional staff

An
Review №53

Pathatic

Zu
Review №54

Worst customer Service Experience very disappointment, Ac quality very poor i will not recommend anyone orient product

Sh
Review №55

They are not picking up my call.

Ra
Review №56

I call many time but no response.

Sh
Review №57

This place is now abolished and a tower is build at this place

Sh
Review №58

Bad exoerience service cetre staff

dr
Review №59

Very bad

Ak
Review №60

Good service

Fa
Review №61

Poor service,take too much time to repair appliances

WE
Review №62

They dont care of their customers

mu
Review №63

Found it good

Im
Review №64

Nice..

An
Review №65

Very bad

Mu
Review №66

Good customer service

Sa
Review №67

Their services

re
Review №68

Very casual employees

C
Review №69

Third class company In Pakistan..

sa
Review №70

Bought a new A.C. 6 months ago .... faced a gas leak already complained .. the guy came 3 days later ... checked and refused to fix it at my place . He said he will have to take the A.C. although it was a simple fix ... took service charges ... the car came to take the A.C. 2 days after that so its been 5 days since I have no A.C.... the guy comes and says he will take 4 days to bring it back ... and took delivery charges ... so in total I paid the same amount as I would pay to a A.C. repair man who would have fixed it in a day ... and it has been a week and still no hope for a sooner fix

Hu
Review №71

They helped us

Ha
Review №72

It is service center nice

NA
Review №73

Excellent experience

Ik
Review №74

Pathetic service

Ad
Review №75

Bad service

Ze
Review №76

Nice service and nice products

ya
Review №77

Disappointing

co
Review №78

Nice

Mu
Review №79

Pathetic service

Qa
Review №80

Electronic appliances

Ta
Review №81

Useless service

Uz
Review №82

Service center for the electronic products from Orient

Eh
Review №83

Nice outlet

Aa
Review №84

Fine

Um
Review №85

No comments

kh
Review №86

This place resolve public tension

Sa
Review №87

Excellent

Information
10 Photos
87 Comments
2.5 Rating
  • Address:12-c 12-c, Block-6 Block 6 PECHS, Karachi, Karachi City, Sindh 75400, Pakistan
  • Site:http://www.orient.com.pk/
  • Phone:+92 21 34536521
Categories
  • Appliance repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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