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Crown Plaza Hotel
99-E Jinnah Ave, Block I G 7/2 Blue Area, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Si
Review №1

One of the nice experience I had there. All rooms were very nice with basic and luxury facilities.

Sa
Review №2

Best things of this hotel are• Help – in any regard – is just call away.• Outside food is allowed and they will help you to get it. — Amazing• Delicious breakfast buffet.• Pressing the cloths is allowed in the room and they will provide iron stand and the iron themselves. — Great.• Tea and coffee is available at self service. — Superb.AND, that’s all is without any EXTRA CHARGES.

Sh
Review №3

Very laid back. Feels more like a Motel than a proper hotel when it comes to service. The rooms arent bad for the price though. Get the Margalla facing rooms if you can.

Sy
Review №4

Good place to stay. Location is central. Rooms are good and comfortable. Complementary breakfast is very poor

Sh
Review №5

The hotel is at busiest area of Isb, Blue Area. Multiple offices and commercial areas on both sides of the main street. Centauras mall is also near. Single room occupancy is neat, clean and spacious. The rooms texture is a bit old, and could be comparable with Hill View hotel at Jinnah Super (which seems a better choice, and cheaper than crown plaza)

Ha
Review №6

Your all staff and service is excellent. Following items required replacement, change: or fix:1. Extract fan in Toilets2. Telephone devices or telephone lines3. Fly screen on windows

Ba
Review №7

Luxury delux rooms in Rs 10 k per night, staffs conduct is a bit poor, however overall services lie upto the standard. Thumbs up

Ra
Review №8

A nice and beautiful place for tourists.Having all the amenities with a neat and clean environment. Located in the center of business hub.

Ba
Review №9

Wrong picture. Medium size budget hotel with good service. Also has a banquet hall. Parking is major issue for the hotel

as
Review №10

Nice hotel on a premium location is Islamabad. Staff is helpful and supportive. Quality of food with equally excellent, but expensive for sure.

Ma
Review №11

Neat and clean hotel in the heart of the capital. Good service and efficient staff.

Ab
Review №12

Parking is a hassle but rooms are clean. No laundry service but will provide iron and stand on demand. Overall good experience

Al
Review №13

Its old, not old in the sense of services as the staff was welcoming and they did their best to make us comfortable, we got hot water and central heating, but its old as, old boring rooms, old furniture, ancient equipment, and faulty things, just to sum up in business or pleasure way, if I am on business trip then I might think about staying again but in other case I am not even going to consider it.

Fa
Review №14

Hotel was costly as compared to its condition, need proper maintenance. Moreover, food quality was totally pathetic.

Yo
Review №15

Very nice and friendly staff. Opposite ISE tower. Nice location .

MU
Review №16

High quality desi food , prepared from fresh stuff

Mu
Review №17

Beautiful standard Hotel for 1ist class families and tourist and guests.The location is very good infront to ufone tower.

Sa
Review №18

Clean hotel with not so clean looking finishes. The rooms are new but look dirty(no hair in sight was a good sign) especially the room toilets(not white tiled but our were reddish marbled) and this is very unfortunate because the staff was nice. I felt the staff was on edge though as if I or any of my family members were better off and needed to tip heavily to get better behaviour like smiles or cooperation. I did tip lightly deliberately to check and was surprised to know that the staff will smile and cooperate (like speedy service) for even less tip money so that was a good surprise. The hotel doesnt feel safe but when you think about safety you realize it is safe.

Am
Review №19

Lobby is average. Room service is quick. Bed comfort is good quality. Rooms are quiet. Wifi is 24/7 with good speed. Breakfast items are just below average in taste although variety is there. Overall 4/5.

Sa
Review №20

Nice place for small conference or meetings

Ex
Review №21

The customer service was awesome. The breakfast was so good with many varieties including continental, local, American. I greatly recommend this hotel. I will stay again this hotel. This is perfect hotel for family as well as business trip. The shopping mall is on five minutes walk.

Ho
Review №22

The checkin process was quick and the staff (Mr Naqi) like always so helpful. This was our 4th stay at HCP. First the breakfast was delicious and the serving staff, helpers at the gate and the bell boys were great. Thanks for their service.Few things which were frustrating. We had to go out within an hour of checking in and requested Iron/Ironing Board and got it after and hour and reminding 4 times. Though, we had mentioned in our booking us as a family, still only 1 towel was provided. After requesting repeatedly, we got one more only.The last most disappointing part was the crib. We asked for a crib for our baby and we were provided a very old looking crib. Luckily, my wife lifted the mattress before putting our baby in and found mouse feces underneath. Ive a photo of it but not putting it here intentionally. Housekeeping manager and staff were swift in their response and provided a comfortable bed for our baby. I mentioning it here so it never happens again for another baby staying over there. If a crib isnt provided, then please just say no.

Sa
Review №23

Wonderful budget hotel in middle of Blue Area (exclusive commercial area). This place has a decent restaurant and moderate banqueting facilities. Great for mid card corporate events and family stay.

Sy
Review №24

Loved it. Nice and clean rooms. Plenty of options for everyones needs very close by.

KM
Review №25

A nice hotel.. but the located in crowdy area.

Us
Review №26

Its okay, some guest houses are far better and cheaper.Advantage is the location only. :)

Ze
Review №27

Its a cozy place that fits your budget. Pleasant ambience with a cooperative staff, right in the middle of Islamabads business hub.

He
Review №28

Very clean and maintain all SOPs

Fa
Review №29

It located in blue area and having decent hotel atmosphere.

Ka
Review №30

Decent for a business visitBed is fineWashrooms are decentPrice was pretty reasonable.

Um
Review №31

Good service and quality of food.

Mu
Review №32

One of the best Hotel and Restaurant in Islamabad. I like their ambiance, food and service. One of the best thing of this Hotel is peacefulness and light music on the background. Must stay at this hotel if staying in Islsmabad for some days.

Um
Review №33

It was nice place but the rooms need more improvement

Sh
Review №34

It’s not American chain hotel any more, needs lots and lots of improvement. In fact I felt I was tricked by booking companies and it’s over priced. I’m very thankful for an early checked in. Check out experience was bit different, I ran out of my bottle water and check Clark wanted to charge me for the water, what a shameNo doubt service staff are fantastic, very accommodating, well mannered and hard working.

Mu
Review №35

Good hotel but quite expensive for short stay.

WA
Review №36

Its okay overall but location of hotel is good

Ab
Review №37

Arranged partner session. Hi-Tea is good with nice options.

Ex
Review №38

A courteous staff with pleasant disposition. Breakfast was good. Service by staff was great

ab
Review №39

Has a homey feel and best value for money hotel for 2 or 3 nights

Ic
Review №40

The place is very nice and clean. The rooms are not stuffy and are actually very spacious. The price isnt too heavy on the pocket either. So you can have a good experience if you wish to stay at a place that is of international standards but at a reasonable price.Also, the complimentary breakfast I had was also amazing. And trust me, I love food. So I mean it when I say it was amazing. I dont eat chicken and eggs, so you can exclude that from this review, to be fair, because I wouldnt know what that was like. However, guessing from the number of people who were eating all that, Im guessing it wasnt bad either.

vi
Review №41

Railway under bridge, public toilet, Convent junction

Ar
Review №42

The view from Crown hotel is outta world. Great service and rooms are awesome. Do check them out

Il
Review №43

Good location, good room, excellent Staff

Ja
Review №44

Overall nice hotel. Breakfast items could have more variety though.One incident that occurred was when I ordered a steak from room service. Halfway through my meal I noticed the (now-half-eaten) steak was raw in the center. I called room service and asked them to cook the same steak a little more. They agreed immediately and after a while brought me an entire new one instead- with fresh helpings of vegetables and fries. It was a pleasant surprise and I appreciate it very much.

Ma
Review №45

Good place for a short stay.All facilities available. Nice locality. Parking a bit tight on service road,but controlled by hotel. Staff helpful. All cheap eatries around the facility.Hub of activities. Credit cards accepted.Must try.Highly recommended.

sa
Review №46

Pathetic breakfast. Please improve quality of food and variety as well.

Ex
Review №47

The buffet meal was wonderful and had good selection of items.Staff was helpful in most situations, but when told of numerous electrical malfunctions, zero attempts were made to remedy a very dangerous situation in the 48hrs we were there.Cleanliness was fine.

Ar
Review №48

Located in the citys bustling business district, in the heart of the Islamabad and 12 km away from Islamabad Airport the distinctive Hotel Crown Plaza welcomes both business and leisure travelers. The hotel offers striking views of the Margalla Hills as well as the natural beauty of Islamabad.Guest rooms feature luxury and contemporary business tools with high level of services. All rooms offer a flat-screen TV, a work desk, a seating area and a private bathroom fitted with a shower and bath.Dining options include a wide range of Pakistani, Chinese & Continental dishes. Also featuring buffet and a 24-Hrs room service.The property offers an all day laundry/ dry-cleaning service, a fitness centre, Jacuzzi and a massage room. It also has a fully equipped business center with high speed WiFi, conferencing facilities and much more.A complimentary Airport chauffeur service is available upon request.Blue Area is a great choice for travellers interested in nature, restaurants and mountains.Couples particularly like the location — they rated it 8.4 for a two-person trip.

FA
Review №49

Very old furniture need to renewal . whatver the staff an welcoming is perfect.

Fa
Review №50

So far good place and location

ha
Review №51

Very old very famous good place for small events easy acess

Ir
Review №52

Its good place to stay.

Pa
Review №53

Good hotel but building is getting old and they are not maintaining it the way it should be maintained. I hate the carpet smell in this hotel . Food was good

HA
Review №54

Great Staff, Good Food.

No
Review №55

Nice cosy atmosphere of Id level hotel. Food is good. Staff is very cordial, actually is given for this reason primarily.

Wa
Review №56

Good location. Easy access to food and other markets

WA
Review №57

Excellent

Na
Review №58

Centrally located. 5 star treatment at 4 star price. Helpful front desk staff. Parking could be a bit of an issue but the staff helps you find a spot. Food is great.

Ra
Review №59

I love its location and economy. Place is in the middle of Blue Area, nearby food points and quite easy access to all Islamabad popular attractions.Buffet breakfast and food is fresh, quite reasonable in the price and upto mark considering the average prices in Islamabad.Room decor is old so expect some wear and tear but clean and spacious rooms.Lifts can hold maximum 5 to 6 people, rest all is Ok.People are good, treat guests with respect and smile and were attentive to the guests affairs.

Gh
Review №60

Good hotel excellent customer service from staff, bathroom facilities needs upgrading hence 4 star.

Ha
Review №61

I absolutely loved the location

ri
Review №62

Nice ambiance, their breakfast is good, staff and rooms are good. There is bit issue of parking. Rest its a good place for staying in. Also they have halls and buffet for conference meetings and training etc. Food quality is good and service is also good.

am
Review №63

Great food and setting. Their desserts are amazing.

Sa
Review №64

Loved the view of the hotel and staff was very friendly....super clean n organized hotel

Sa
Review №65

Just love it..

Um
Review №66

Good hotel. Rates are a bit expensive compared to facilities.

Mu
Review №67

Location is good but need to renovation this place

Mu
Review №68

A good place to stay with low quality food.

Um
Review №69

Excellent Hotel with a Margalla Hills at the heart of Islamabad! Service is excellent

Al
Review №70

Air conditioning doesn’t really work , had to ask for a Room change but had same problem in the new Room aswell.Cleaning staff opened the Front Door TWICE with her own Key card while i was in the Room without even knocking on the Door which was Really embarrassing and Rude.

SE
Review №71

Overall experience is good but room service is bit slow

Mu
Review №72

Its good but not upto the Capital standards.

Mu
Review №73

Rooms are good but little bit expensive

Sh
Review №74

Good experience. Except they dont let you use your electric kettle or get food from outside, which is not that great

Ab
Review №75

A good place to have get together in the heart of the capital city with a wonderful outside view of Faisal mosque and the surroundings

Am
Review №76

Their food were amazing. Overall it was a nice place to visit.

Mu
Review №77

Nice room slow service

Su
Review №78

Good service nd highly maintained also v.Hot location

Za
Review №79

Well maintained rooms. Agreeable breakfast.

Sa
Review №80

Good place overall with reasonable price and a convenient location. However, the bedding could be improved. Didnt seem very clean.

Jz
Review №81

Little bit expenses, but staff are great, foods and breakfast is good, very clean and clear hotel everything is nearby on walking distance.

Ka
Review №82

Easy to find due to Google maps

Ak
Review №83

Ideal place for stay service is also good Neat and clean Rooms and staff is cooperative and works perfectly but i think they should consider about washroom maintenance

Ab
Review №84

They have improved very much. The best place to stay at Blue Area

Su
Review №85

The charging sockets are super far off. And if you ask for an extension cord, its hazardous! Prefer hotel one guest house if you want to stay in Islamabad. Or PC pindi.

Aq
Review №86

The location was great. The staff friendly & helpful. Great breakfast. Comfortable room.

kh
Review №87

It was nice hotel in the main city in Islamabad. Every thing is near it.

Ma
Review №88

Excellent Hospitality at an affordable price. loved it.

Mu
Review №89

I had visited Crown Plaza Hotel three times but had no opportunity to stay there. It is situated in Blue Area near Faisal Avenue. Its location is very good. However, parking is not convenient. I have found rooms quite OK

Ha
Review №90

Good hospitality

Ha
Review №91

Great hospitality

GM
Review №92

Beautiful place to stay there. Services are extremely good.

Ah
Review №93

A good hotel for your routine travels. A stayed in a deluxe double bed room. The mattress can be improved, pillows are okay. The room is nice. The windows need sound proofing (one ones facing the mountain side) because of the busy area and commercial activity. If you are a shallow sleeper then this isnt the room for you. Never the less the view is intense. The sofa is comfortable. Mini-bar can be improved. The fruit basket is nourishing.The restroom is also comfortable. Linen was clean, oderless and in good condition.Food is generally reasonably priced and tastes good too. The complimentary breakfast could have a few more dishes to it. Fruits, cereals and gravy section was compromised.The car parking can be a problem in busy days, even though I found a great spot Everytime.The lobby is a bit small, oh and they have a roof top too. Good place to hang out.Generally I found the room , the hotel, the staff , very nice. I would always keep this hotel in my short list of places to stay in Islamabad.Cheers team Crown Plaza!! Thumbs up

Ri
Review №94

It is located in heart of city where view is really awesome. The hotel staff is pretty kind with awearnes of hospitality tips. Food quality is good except they will have to work on clean environment in lobby area where I have bad experience while having breakfast as small insects were moving near to food dishes. However, room was clean with old furniture so they must think to upgrade them in order to meet the criteria.In nut shell, my experience was not bad.

Na
Review №95

Good for stay confrence food exhibition

La
Review №96

Its good other than parking

Ik
Review №97

Good and clean atmosphere for quite lunch, good location, food is okay

Na
Review №98

Environment is good food is just fine and services are not as good as it should be if we compare it with its cost over priced.

ad
Review №99

Good place to stay

wa
Review №100

Very tasetful food. Lovely environment

Information
100 Photos
100 Comments
3.9 Rating
  • Address:99-E Jinnah Ave, Block I G 7/2 Blue Area, Islamabad, Islamabad Capital Territory 44000, Pakistan
  • Site:http://bit.ly/hotel_crown_plaza
  • Phone:+92 51 2347080
Categories
  • Hotel
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