Charged for random things without telling anything about them. Its a scam. Half the sinks dont work, no warm water and toilets dont flush.
Good location Delicious Food and Good Service espSoup and fast food.
Its an amazing place stay with family while in Islamabad. Located in the main Super Market F6 Markaz area which is the best part. Overall service and facilities standard is also good. The rates a bit higher though. Overall we enjoyed our stay there. They should include some children playing area kind of thing.
This is a bangalow converted into a hotel. Rooms are spacious and bed comfortable. Some rooms have bigger space than others due to the structure.Staff is very courteous.Breakfast is good and fresh. Variety is limited.Staff is very courteous. Many good restaurants at a walking distance.Washrooms have been renovated but still lack finesse. Need to be gave better washrooms based on room rate being charged.
A very nice experience! If you dont want to pay a fortune and still want to stay in a central area with top notch service, Serai is the way to go. Placed perfectly besides F-6 Markaz (super) its close to everything. A coffee house is just a few steps away so casual meetings can happen conveniently. Highly Recommended!
The deluxe sweet was nice and big and everything was very comfortable. The main door and the bathroom doors dont shut properly without a bang. Bathroom was comfortable but not well maintained.The breakfast was excellent and was served on ur requirements with fresh apple juice.If they do improve the above mentioned things, I think it is the best small hotel to stay in Islamabad.
Along with the 5 stars I must add that I had a very comfortable stay at the hotel. The managerial staff was very accommodating and courteous and made sure that every request of mine was taken care of promptly and without any hesitation or fuss. The rest of the hotel staff was also very polite and very responsible and carried out their tasks without any delay. The food was great as well....had the pizza which was recommended by one of the managers. I had placed the order in the evening and he made sure it was ready to be served just as I got back to the hotel at night. The rooms were nice and cozy and very clean and so was the bathroom. Keep in mind this is a boutique hotel and is built in what used to be a consulate from what I could tell so its not a big hotel but smaller than your average hotel and more personalized which I liked.The hotel itself is located at a very good location with a market area right in front of it with coffee shops and general stores and a beautiful view of the hills just behind it. Would definitely reccomend this hotel if u plan on staying in Islamabad and I will definitely be staying there if I manage to get a room next time Im in the city.
Great place to stay, very comfortable and tastefully decorated rooms, cordial crew, and excellent location for shopping. Good for peaceful trips and solo travellers.
Excellent Ambiance, great taste, excellent staff
Good club sandwich. Good and cost effective alternative to marriott in the viscinity
Its an amazing place if youre looking to stay in Islamabad.
Simply amazing, very friendly staff, nice variety of food, comfortable rooms, lounge is very nice for hanging out, some may consider it yet expensive but I call it value for money.
Amazing highly recommend
The hotel is quaint family oriented and very peaceful with great service. Duty Manager Huzaifa is extremely professional and seasoned guest relations person do ask for him when making a booking as he gives great advice and takes care during your stay.
Cozy small guest house with good ambiance. Our guests enjoyed a night stay at the property. Main F 6 Markaz at walking distance. Guy at the reception was a bit unprofessional.
Excellent place
Environment 9/10Breakfast 10/10Room service 10/10The waiter named Faisal, he is brilliant a guy, the way he talks, the way he served,In shortExcellent experience
Great hotel, Nice and Clean but they stole my credit card information so beware !
Very good location, ambiance environment, cooperative staff, excellent cook, just washrooms needs maintenance
What a hidden gem! Excellent place to sit for a cup of coffee and to have a meeting or read a book.
Rooms are good neat n clean, staff v friendly food also good
This place is a gem nestled in the heart of Islamabad. The ladies can have tons of fun by visiting the Khaadi next door. There are also nearby markets with access to great restaurants and other shopping havens.A gas station (petrol pump in Pakistani lingo) is also next door. You definitely need to be prepared to feed the engines of all those Land Cruisers that are found in the capital. I have been all over the world, including Doha because the Qataris love their Land Cruisers, but Islamabad beats them all. And to think that they cost four times as much in Pakistan as they do in the GCC. One wonders where all this money comes from.OK, never mind the social commentary. The Serai is great and the staff is very attentive, especially in the lounge.
Nice place
Excellent location + service, will stay there again
It was nice n quite place...but food was average
Its the neighbour of Head office of Pak-Turk Maarif Schools and Colleges. Five stars for Maarif Foundation.
Best place to stay. Luxury rooms. Very close to super market.
A nice place, friendly staff and comfortable rooms. The place is near the main market making it a very convenient place to stay, restaurants grocery stores and shopping is just a few minutes of walk. The bathrooms could have been better, the floor gets wet and tends to stay wet, a wiper in the bathroom would be great. Overall a very nice place to stay.
Nice location. Big rooms and pretty good food
Excellent location, place and service. Just need to put more attention on breakfast buffet and toiletries.
Love this place.. ambience, decor, cigar lounge
Very nice place rooms is excellent staff is friendly I love it and I hope to come again
Elite environment. Services are very good. Room was cozy, clean, heated (visited during winter) and equipped with all necessary things one could need for stay out of the home. Especially the major difference was the cool, quite ambience. Recommended.
5 star
Good option to stay in Islamabad as a hotel
Best in town, no other guest house matches this one
Very Relaxing as Always, Easy to Reach and awsome location !!
Excellent service and very clean rooms
The room are good, washroom are so so and need renovation especially the Vanity. There is no parking place and you have to park right opposite to the hotel which is normally crowded with the cafes around. The breakfast starts at 0730 hrs and you have to order so if you have plans to leave early I guess you have to add this time or ask for breakfast at room which I didnt check. I was not happy with my stay here.
Very calm hotel for night. No noice and their services are good.
Nice Guest House, good service with decent staff
Good place to stay in Islamabad. No parking space for cars.
Awsome room. Breakfast was in package but no buffet
Great place, very friendly people, most important very clean.
Best hotel and perfect rooms
Nice location with good room size for twoLimited breakfast
I had a wonderful stay at Serai Boutique hotel. The minute I stepped out of the car, I was greeted by their manager. The staff made me so comfortable. They were extremely courteous, checked in with me everyday about my stay and made every effort to make me feel like I was at home. Mr. Ayaz Khans sincerity, courtesy, and professionalism was beyond my expectations. His trustworthiness, courtesy, and hospitality were the main reasons that I extended my stay at this hotel. Every single person in their staff was just wonderful. My special thanks to Marco, Ayaz Khan, Maqsood, and Kashif.What a wonderful team there !
Value for money is very low. Average rooms for a very high price. Laundry and pressing service not available. Need to improve room condition.
Its not family hotel or poor hospitality
Its quite a nice guest house in Prime location - F-6
A place that has a homely touch to it. Rooms are spacious and equipped with all the necessary amenities
Amazing house with good taste
Serai is a great choice for national and international travelers.
Very good and beautifull place.....
Awesome Serai Hotel with excellent capacity...
Not delivered what it promises. Not worth for money
Expensive
Very nice place for family stay
Excelent
Nice place
A nice place to stay in good area.
Its good!
Comfortable nd amazing
Tea was good
Peace full place
Great place for residence
Nice place
Excellent and very cozy!
Nice
Wonderful
Lovely place
Best Hotel in islamabad
Lovely hotel
A wonderful place to stay
Natural environment
Nice guesthouse
Affordable price of houses
Love it
Good
Nice
Its gud
Exceptional
Decent place for short stay in Islamabad.
Nice
Lovely place
Nice only
Nice hotel
Its like home in Islamabad
Nice place
Realy really good
Com Booked this hotel on there and they had the cheapest rates around...
Good place to stay
Had a most wonderful stay.