Very slow dealing. Now ufone is their asset. It works in the interest of ptcl n ufone and not in favours of customers. Very sad.
Good smart shop but too much delay in services
I am Rtd bank manager many visit UK i like customer service provided by ptcl at saddar office Rawalpindi .
They will not slove your problems immediately. Very slow and lazy staff
V got v bad experienc ......
Great place. Awesome service absolutely would recommend
Very bad behaviour ptcl department
Nice staff good service
Good and cooprative staff but needs use of token system that is available but not using by anyone when i visited.
Poor servicesPeople wait too long for their turn and staff have got casual attitude like at home
It is really a rushed point often face a lot of time.
Good services
For ur telephone connection this is the place to get it done people r good
Very slow working of support staff.
5 stars Comparative staff3 starts for internet ptcl internet is very slow they need to upgrade the technology
Ok
Smooth and orderly functioning.... courteous and cooperative staff
Rush place area....
Near to your home you can communicate everything
Its good and organized place and the crew is also very friendly and helpful.
Good place for landline and wireless inyernet facilities
Its a handy place for getting services regarding your financial or digital services
Good service, could be improved. Response time is better.
Staff is missing every time
Best services
Best internet
Quick service for bill payments
GREAT EXPERIENCE... STAFF WAS VERY PROFESSIONAL AND HELPFUL...
Too many customers and only 7 officers out of which 2 were off duty. No regard for public/customers time. Took me 1 hr 40 mins to get heard. Staff working in slow motion.
Services are good and they are trying to improve it as well
So so
Slow and lay back dealing by staff
Best service, best environment there!
Slow service
Very well trained staff
PTCL providing friendly environment for paying bills.
Nice one it could be better if they have more staff
Slow service.... New interior design is nice...
Nice
Improved a lot. Before it was like typical government office. No look, no system, no administration. But now when i visit recently its totally changed and improved. Totally look changed, caring staff and treat you like processionally and with care. Many CSR there to help customers. It was really nice experince this time
Nice place, nice location.
Best comparative and respectful staff
Good coustmer services
It is better to visit one stop shop then this shop
Its good to have ptcl and ufone automative payment machines at single place and also saves time and hectic exercise of waiting in line to pay bills. Guidence is provided bt the staff to users.
Good servicesNice officeThanks forSpicelManagemt Good dealing
I was there couple of days before. i waited almost 3 hours for solution. most of there stuff members dont even know about there own products and how to deal with problems. There is a girl i dont want to disclose her name. Aik larka hai wahan bus osi k sath batain krti rehti, cmon ap ko shadi ki zaroorat hai seriously. 1 star is for manager that man know how to deal with problem. and i think ptcl need more mans like that.
Reasonable service.
Phatic service nothing good there time waste
Min parking, good Customer service. 5 to 7 CSR are available 6 days a week
Quick service. Nice customer care
Very friendly and cooperative staff members.
Nice for customer support
This is also the Head Office of Pakistan Telecommunications corporation which is the main provider of landline phone and internet.
Good services
Nice place and cordial people to help you
They have good space available for customer services but the level of service is pathetic and very poor response from staff.
Ptcl billing and complain center
Good customers service
Customers service is good.
Nice Customer Care a services...
Great customer experience as usual
Accessible place
Can we submit bill here, through electronic machine ???
A good facilitation center of PTCL.
Good change but need to improve speed also
Easy parking
Best regards
Ptcl complaint and related stuff
Very Corporate staff.
Bad services
User friendly environment
Very helpful and efficient
Friendly customer services
Just ok
Good.
Smart shop
To slow service ptcl
Contact place
Customer care centre
Best services
Nice staff
I was comfortable
Good place
Average customer care.
U Bank there
Nice
Efficient Service
PTCL problem solutions house
Best in service.
Nice Customer Support.
Very cooperative staff
PTCL Official Shop.
This is an authorised ptcl franchise and support centre
Good
V good location
The staff need to be behaved well,