They were helpful and following the SOPs for COVID.They provided complete assistance in a helpful manner.

Telenor franchiseVery good Thanks you friend

Best place for telenor services. SUM cards, packages, loads and Telenor branded pho e sets. Staff is nice and Cooperative.

Best

Very slow service 3 counters to facilitate customer but the agents takes time to resolve customer problem

Customer service are quite fast and not mush crowd area.

No management. Poor customer service. Lunch break without any mention and people had to wait without knowing when the break will end. No following of SOPs for Covid 19 ... whatsoever. No masks...no hand sanitizer...no temp checking..Once my turn came the work completed fast.

For queries and duplicate sim issuence and easy Paisa facility

Very cooperative staff. Service is very quick and good.

Bad mannered staff with no sense of public service. Courtesy ....forget about that. Hundereds and thousands of apologies but not a single step to resolve the customer problems...thats what theyre taught in their corporate level customer service trainings.... Like many government organisations they are determined not to serve the customer.....yes they know how to dance on tv screen in advertisements.

It looks like a shop... easyload wala khooka instead of franchise. No designated booth for ladies. Stuff is not corporative.

Security guard shut down the branch at 4:25 and said our time is over after indulging with him and argued somehow I went inside. The employees behavior was also not good and talked rudely. All over lahore shadman is the only Branch where you can block your sims, poor management poor system. Moreover telenor registered 4 sims on my name which I never bought in my life. Ill never use telenor again and not even siblings.

Becoz verification of EOBI was not processed

Very bad deal with customer

I have to come here from 20 miles to just permanent deactivate my sim. Franchise near me dont have this facility

Just ok ok

I m visit two frenchise but not good experience

Just ok. Staff at centre was not attentive and slow.

Shadman market lahore very friendly atmosphere here for costumers

Quickly sort out problem, cooperative staff

Staff behaviour is not good. Seems they are not for problem solving.

Issues with the place. Sometime there is not internet connection and you will have to wait for hours and sometimes they will just say k kal ana. So better you go to some else franchise.

Telenor franchise related to Communication network office.

Decent and cooperative people. Some times it gets crowded due to work load. Avoid coming to the place at prayers timings as the persons handling cash payments and deposits says prayers regularly Masha Allah.

Poor service and poor management still asked to wait outside because there is no space inside.

Good service staff is corporative

Very busy and small franchise in shadman market

They deal you very nicely and with good behavior

Good communication skills

Yelenor has few franschises

Nice place ....

Very bad and very un corporative stuff

A small franchise with 4 to 5 employees providing good service and showing cooperation

Very competitive staff

It is too good

Customer service is very good

Good service in small place with sop,s by Corona

Slow and generally lackadaisical service...

Really good place

Good staff but not the bestIf i compare with jazz business centre jail road LAHORE and zong franchise Liberty market LAHORE. Telenor franchise should have to improve their standardNumber of telenor franchise in Lahore not good thats why mostly rush hereYou can not solve your all problems at this franchise

The place is very far for the customers of cantt residents. There must be more franchises for customers. A lot of monetary cost, psychological cost to reach the place. Wonder how they are surviving in todays competitive marketplace. A customer would think twice before visiting the franchise.

The only telenor franchise i could find, always empty,get ur stuff done quickly

Good service

Very congested and gloomy place though it will work for you if you need something

Ok

Need professional staff there.

I have never worked nor used their services but i think their quality is not bad

A cellular compnay service center in shadman market.

Very congested franchise

Nice

Service is fast but zero hospitality its like mannequins were serving people

Very slow nd bad service

Wonderfull

I visited there and the staff was very cooperative and they helped me within few minutes. I think every franchise should perform in this regard.. Thanks

Very bad place.

The staff was corporative but there is hardly any space to sit on.

Great customer service

Poor respose

Good place

Good service.. Telenor happy customs.

It was a Horrible experience to Visit. Its still Nightmare for me.

I had to transfer SIM on my name and they took more than 2 hours to do this simple task. Felt like a government office where I was constantly following up and running around people. I was also charged Rs 1000 for golden number and Rs 200 for SIM reissue, not sure if these should be charged from a customer on transfer of number!

The best Network in Pakistan and the best 4g than all networks. All telenor users must try Telenor App. You’ll love it.

Not bad

Nice place

So rude they behave they dont even know the address of their franchises no help too rude there behaviour was while Im telenor customer for 2005

Too busy area,so much rush

Very Bad no solve matters and bad behavior

Yet no franchise here.

The staff is very helpful and coperative rather than other branches. I opt this place for easy pesa sending and receiving.

Very disappointing I went there to unsubscribe VMSMCA Service but no result

Public facility of changing Telenor sims blocking Number etc one n only facilitation center in Shadman near FMH.

It was okay. Staff was helpful

Good service

Awesome

Good place for business purposes

Telenor franchise in lahore easy to accessible

They close doors half hour before their closing time for the customer service

Ok

Usmania tower

Most poor service I have ever get

This is the only telenor franchise in whole wide area. The staff here is though polite and try to help you out, but they’re very inexperienced to sort out many of your problems. This not only prolongs the stay of customers for simple tasks but also annoys them.The seating available to customers is very limited with a couple of sofas only. And if you’re here for long period which usually happens, you get really pissed at them.

Thard class Frenchice. Un Cole fide staf. Poer office invairment

This franchise offering self service

Extremely Poor customer service. No management. Avoid if possible.

Staff is not problem solving bad experience

For any query about telenor services and easy paisa.

Nice place.

Good service. Cooperative staff.

Good and quick service and accessible for people in Cantt area

Difficult to find that place but good service.

Hardworking and friendly people in this franchise eservices great customer are specified for this service

A little slow service but overall good experience

Good place

It is located near bansa wala bazar

Not that much gud service

Some facilities are missed.

Very terrible staff specially their guard. Guard lock the door before off timing.

Clean place and good customer management

Good customer service