user
Faremakers Egerton Road Branch
National Tower, 4-UGF, Egerton Rd, Garhi Shahu, Lahore, Punjab 54900, Pakistan
Appearance

Comments
Gh
Review №1

I am Admision in Brains Clg For Study 2D 3D

Mu
Review №2

Very much good

M.
Review №3

Very bad experience

Ag
Review №4

Airline Ticket sale office

Ma
Review №5

3 weeks back I bought a ticket to Guangzhou from Lahore from this service business called faremakers. one day before my flight, unfortunately, the flight was canceled by the airline I claimed for a refund as per the rules of shaheen airline if the flight is canceled by their side full refund at the time of claim is paid to the customers. I visited faremakers again on the same day when I came to know about the cancellation of the flight. The salesperson Saqib Zia was dealing with me. He tried to make me satisfied saying full refund will be given to me within 10 days. Although I knew the time was more than the usual time required for an airline to send a refund, I agreed. After 2 days I called them again to confirm my claim of the refund they said it will take 45 days and there will be some charges, some hidden chrges maybe 1000 or 1200. I agreed heavy heartedly as I needed that refunded amount to get another ticket as being late was causing loss of my studies.I called shaheen official number to know about the updates and what they told me left me in extreme surprise. They hadnt received any claim of refund from faremakers. I called the complaint department and told them the whole story. My salesperson moved my case to another salesperson. Later I was told my claim to refund is forwarded. The next day Shaheen informed me that I can collect the refund from the agents whenever I want. On enquiring from Mr. Saqib Zia, he was ready to give me the refund but 4k less than original. I asked for the managers number which he refused to give. And was very rude. Making the long story short, I called their manager and requested him to pay attention to my case. Later he told me Mr. Saqib Zia was trying to keep his own interest and now I can receive 40k. the next day I visited their office to get my refund, there were 4 salespersons sitting in the office they were trying to convince me that I made a useless effort calling the manager as they were about to give me refund as soon as possible, made me wait for about 45 minutes and at the end said the cheque needs to be signed by the head of the department which was on leave. I got angry at this, first, they themselves called me to collect money and then after wasting about 45 minutes were not able to pay me. I suffered continuous mental torture due to their so-called (providing excellent services to the customers). It took me about an hour to reach their office and still they asked me to come again tomorrow like wow how easy is it for people like them to waste others time. Highly non-professional attitude . I wont suggest this travel agency to anyone they only like wasting time and money of others.

NA
Review №6

I traveled with this company twice.I just give them 2 stars because they r not professionals

Mo
Review №7

Non professional attitude towards clients! Not satisfied at all.

Gh
Review №8

Good

Ay
Review №9

Faremakers company providing excellent services to their customers

Hi
Review №10

Prompt service , best deals ,reliable company

No
Review №11

Less educated staff.

Te
Review №12

Expert

Sa
Review №13

Excellent services quick responce.

PA
Review №14

Nice

M
Review №15

Good

Ab
Review №16

Good

Sa
Review №17

Expensive people...

am
Review №18

Nice

Tu
Review №19

Not interested to visit again

Fa
Review №20

Fly with your desires.

As
Review №21

AAA Enterprises (importers)

Information
10 Photos
21 Comments
4 Rating
  • Address:National Tower, 4-UGF, Egerton Rd, Garhi Shahu, Lahore, Punjab 54900, Pakistan
  • Site:https://www.faremakers.com/
  • Phone:+92 311 1147111
Categories
  • Travel agency
  • Airline ticket agency
  • Hotel
  • Insurance agency
  • Tour operator
  • Visa consultant
Similar organizations