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Careem Lahore
227 Civic Commercial Area Block FF, DHA Phase 4 Sector FF Dha Phase 4, Lahore, Punjab 54000, Pakistan
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Ha
Review №1

Worst transportation service ever. Always need to guide drivers about location,they dont follow GPS. Drivers caused extra charges by reaching late on pickup location and if you asked them about delay, they have same answer Sorry I dont belong to this city or my map is not updated by creem.Recently I had a ride and total fare was only 214 rp, I was in rush as I needed to catch a bus and when I arrived at destination, careem driver doesnt have change and neither do i, so i asked him to add the balance amount in wallet. Later on I have checked there was no balance amount. Btw I have paid 1000 rp and after fare deduction balance would have been 786rp. But driver took advantage of situation and he put money in his pocket and now creem service providers are not taking responsibility. As per them drivers are not allowed to add balance more than 400. I have never heard or read such policy before, since this is fraud case careem must take action against the driver.Moreover with same ride careem team changed my Go Service option into Go Plus without consulting me,when i selected Go option while booking. I must say this is a pathetic Service ever. I will never use it again even my recommendation not to support such irresponsible service providers.

Za
Review №2

I m Tha Best

Un
Review №3

I am planning to be a part of Careem as a bike captain. Before I join Careem. May I know, what is the vehicle maintenance policies for Careem captains.

Ha
Review №4

Place is too far away. There are other commercial places within Lahore

As
Review №5

Good service

Mo
Review №6

Careem Completely changed the way we travel in Pakistan. Excellent service for all age groups, specially females. Its a blessing for people of Pakistan because of poor public transport systems

Pa
Review №7

I feel this system is beneficial for itself just by maintaining a simple software, second beneficiary is User and least beneficial to the investor putting vehicles in it. Its my view.

Mi
Review №8

Best traveling service

Pa
Review №9

The office is at third story there is no chair lift facility but good staff and cooperative also. Cool water dispenser also available. They resolve your queries about your vehicle on priority.

Be
Review №10

Karim Lahore provide all Lahore citizens very good and Fast Service through Link from internet anyone cam card cream and start their journey with this beautiful service Vikram have very fast and beautiful and new models car hair fair is so low but service is very good

Za
Review №11

Good and quality serviceNo issues. Safe for travel even alone.

Kh
Review №12

Located in nice commercial place and creating opportunity for extra money..

AB
Review №13

Very bad, Very very bad, Pone number never works, Messages very late reply .How to topup ......? previously it was linked with easy paisa,,, transfer was easy but now there is no option in easy paisa.How to topup......? drivers always deny for extra money ... 3 times I try but they said they dont have optionHow to topup.... ? I used my bank card to link it deny ...Are packages only for show off.HOW TO TOPTUP.........

Ma
Review №14

The staff here is really polite and deliver the best possible solutions to the customers. They really take care of there customers, which is great to see.

Ha
Review №15

It is situated on canal bank road easy access to the new drivers approach is good

Sa
Review №16

The place was best. In addition to the environment, there are many other facilities that add four stars to this place. Fully recommended and advisefd. Thanks me later. The staff is rude. Hell lot of rush

AL
Review №17

This is very awesome application. Recommended to use this. Unkike uber they offer customer services too.Thanks.

MI
Review №18

Careem providing a very good facility to people.

Ze
Review №19

Fraud Company with Rude management, never visit this office for your problems better visit to police station ,police know better to work as a medium between you and Careem.

Za
Review №20

I need help

mu
Review №21

Expensive abd poor service

Ar
Review №22

Good office as I was expecting. The dealing of staff is also good. Parking is also available there on front of office.

Ki
Review №23

Without a doubt, one of the best when it comes to ride-hailing in Pakistan. Their drivers are super amazing. Well mannered and well trained

Me
Review №24

Extremely pathetic, robbers.Their system deduct the money and then they dont refund

Kh
Review №25

The first e-cab service of Lahore and other major cities in Pakistan which became a hit at start but with the passage of time comrpomised on its standards initially set but still the most efficient way to get around the city. Plus rates are really nominal and drivers usually know about most places so GPS and maps can be overlooked as its hard for the local Careem work force to understand the directions given.

mr
Review №26

Creem headoffce lahore not found.

If
Review №27

Staff could not solve my problem..

WA
Review №28

Nice experience ...Quick service...You can earn good money...Many promotions and guarantees...Good for every type of car...

Za
Review №29

No have proper equipmenta to give atthantic information I tired from this place. Thats my personal opinion.

il
Review №30

Good service

Ag
Review №31

Five Star Transport Riders Service.

Ya
Review №32

Too bad Uber is buying Careem. Best pick up service.

Sp
Review №33

Providing registration services for captains. Cooperative staff.

Us
Review №34

It doesnt really exist anymore. And Careem hardly ever caters to its consumers anymore.

SB
Review №35

Pathetic service no one picking up tha call on your given helpline no ome response in inbox no one oblige on franchise no one help.in head office where we go and present our matter to solve totally pathatic emails response nill application complain response nill application complain response nill....yesterday i am visited there headoffice because their pia road faranchise said your matter solve there but after 15km travelling when i reach head office they said visit franchise whats wrong with careem....

Da
Review №36

NOT REQUIRED ANY RECOMMENDATION..IT IS SUPERB

fa
Review №37

Always had a great experience of riding with careem, also its affordable.Infact mobile application is user friendly. Whenever I visit Karachi or Lahore, Careem is at my top priority. So overall they are doing great.

Al
Review №38

Had great Experience. Highly Recommended. Staff is really Cooperative, Helping

Mo
Review №39

Good customer service. Easy to work with.

Al
Review №40

This office has already been closed or moved from this location. Google pease update your maps accordingly

ja
Review №41

Best cap in pakistan

Ha
Review №42

Having your own vehicle is a lot better than using careem. You never know about the rates. Either they are too high, or normal

I.
Review №43

Better then Uber

Um
Review №44

Very good and cheap service

Sy
Review №45

I went there for a shoot, the staff was friendly and cooperative, they also provided us with a car, but during my work they wanted to intervene in the interview and shoot which I did not like. Rest was fine, there driver was with us till night, we had dinner together, which he was shying away from, but we forced him.

ju
Review №46

Corporate office nice infra

Al
Review №47

Basement staff is really supportive. They helped alot. 5 stars all the way

ab
Review №48

Careem is the best cab service provider and they listen to the complaints of their customer,,I have very good experience of careem,,You can travel safely in Creem cab if u are alone and coming from any foreign country!Highly recommended for ladies travelling alone!!!!No fear at all!!

MB
Review №49

Not badInformation, Phone number phase 4 office plz

Sh
Review №50

Super friendly taxy service ..thumbs up guys

Ra
Review №51

One of best services for Lahore citizens but still needs alots of improvements.

Za
Review №52

Economical and efficient for travelling within the city.

Wa
Review №53

Excellent Staff, Great Service. Will highly recommend to anyone who drives a taxi around, or want to invest in local cab transportation.

Sy
Review №54

Great place. Amazing staff. Quick service

ka
Review №55

Very good option save time not high cost

Mu
Review №56

Really behavior of every staff member captain support team is really nice..

Ka
Review №57

Please do not share your family’s number with the driver because you will received lot of phone calls of them harassment of sexual harassment and many more this is of lower class company.

Na
Review №58

Good and in time service very reasonable fare

Ve
Review №59

Very comfortable service

Da
Review №60

Careem look after only customer not for employees no benefit only lie u earn more than monye uber is good

Ab
Review №61

I must say that u guys are rocking support team good guy Haseeb and Subhan

Ra
Review №62

Cream office Johan town (near Emporium) staff is very rudeNon professional, unethical behaviour. Particularly Mr Rashid, and Ihsan. Chatting with some one from personal mobiles while serving customers. Need long hours training.I got registered my Car a week ago but still not appearing in the ADMA application.Wasted my 8 days so far

Mu
Review №63

Duffer damn staff they dont know how to talkParha likha jahil han

Mu
Review №64

Really good behave of every one sajid sb is very supportive.

Ir
Review №65

Now I say this a office of multinational company nice and cool.

Mu
Review №66

It is a good office. Well organized and well maintained.

Us
Review №67

Nice peoples

MI
Review №68

My issue not resolved, bad management... still working for them....

ja
Review №69

Its good for earning and paying handsome amount for drivers but their management is poor.

Mu
Review №70

Bhai mai aj dubai ki flight sy lahore aya hon aur mera saman Go plus cream mein shift nai hua jub mai ride cancel ki to mujy 300 rupees pay karny ka kaha gya mainy pat b kar diye phir b mera negative balance show hora driver ny Kha liye his contact number

Fr
Review №71

Terrible. My sis used it just a while ago. Driver misbehaved with her and used the language i cant even use here. Im actually going to file a harassment case atm. I called their helpline but all it says a representative will talk to you in a short while. If this is how you plan to do business then this is it.

Ha
Review №72

Careem is providing support for needy drivers and fulfilling the deficiency of poverty in pakistan.

Ha
Review №73

Your service is very bad.you are hiring people who dont know how to talk to the passenger and they started misbehaving with the passenger i had a really bad experience with ur service and i have submitted a complaint but they didnt give me good responce and the driver is having my luggage which I accidently forgot in the car which he is refusing to give it back..........your reputation is deep down.

Gh
Review №74

Some captains manipulate situation and add some extra rides in one ride,

Sh
Review №75

Good

Si
Review №76

They are providing you opportunites to earn handsome amount in easy way

Sa
Review №77

Lift not working

DI
Review №78

Good nyc staff n good experience

bi
Review №79

Car registration process is killing, i had to visit careem head office 5 time to get my car registered. :( their should be a proper one time guidance plan, or they should provide all the necessary information to get the car registered. very complicated process. you guys should release a detailed document online so the persons willing to register their cars can read and come to your office once and for all. and yes the App ADMA sucks :( they should learn a lesson or two from uber Driver App :) simply amazing app. ADMA is complicated and seems non professional app. which is why i guess she is not at App store yet. she aint approved may be. bottom line is careem should focus on such details. i have seen people who came to registered their cars but ends up making their mind to never came back because of the complicated process of registration. no hate for careem i love working with careem but some improvements must needs to make.

An
Review №80

Facilitating vendors and captains. Good service

Mu
Review №81

Nice co-operative staff. No markings or boards here you wont know its Careems office even if youre standing outside.

W
Review №82

Poor customer service. No number to complain against thug-captains who overcharge rides.

Sh
Review №83

Staff behavior is not GoodIt doesnt looks like a Multinational Company OfficeNo proper system exist here

M
Review №84

Good place. But not proper information system for new visitor.

Mo
Review №85

Good opportunity for earning if you own a Car

Ir
Review №86

Chacha Careen was taking Tea & threw me out

Na
Review №87

Best app in tha world I like that in dubai and pakistan

Re
Review №88

I had a really terrible experience some of your drivers are soo soo stubborn I called careem at anarkali bazaar and the driver only came tuo hafiz juice now how could it be possible that I walk to hafiz juice along with my two kids band shopping bags which were very heavy and he cancelled the ride by him self and careem upgraded my ride another time again signed a driver which was unluckily the same driver who kept on refusing to come in within 1 or 2 km distance I am very disappointed and will never opt for careem again Uber and al Barak charge more but at least they do not ditch you at the middle of the road at night when your are standing alone with your two small kids really pisses off!!!

Ah
Review №89

Too much crowded.

Zi
Review №90

Is there any benefit to write review for Caream Car Service at Karachi Pakistan when this Service is inefficient , bearing inappropriate nature of presenting feedbacks, Concealing facts, ??

Ta
Review №91

Great service... Reached on time & also receive on time....

Na
Review №92

Its a good app to hangout in any big city of Pakistan

Az
Review №93

Really co-operative staff good behavior

Mi
Review №94

Me and a lot of people are thankful to Creem for introducing the online cab.....passengers can get it on their door step and a lot of jobless people now earning a respectable income. .

Aw
Review №95

None of the rides ceased to dissappoint meDrivers dont respect the girls at all

Ra
Review №96

Amazing service. Thanks Careem for coming in Pakistan :)

Mo
Review №97

System is good but staff is not professional.

Na
Review №98

Staff off careem headquarter is completely untrained.

Mo
Review №99

Very very good fine nice

So
Review №100

Nice, fine, Should be More Vibrant

Information
45 Photos
100 Comments
3.6 Rating
  • Address:227 Civic Commercial Area Block FF, DHA Phase 4 Sector FF Dha Phase 4, Lahore, Punjab 54000, Pakistan
  • Site:https://www.careem.com/lahore/node
Categories
  • Corporate office
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:Closed
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
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