user
Chughtai Lab Head Office
7 Jail Road, Main Gulberg, Lahore, Punjab, Pakistan
Appearance

Comments
Bu
Review №1

Very good lab, staff is so polite and their protocol of tests are well standard

Mr
Review №2

Agent reached on time plus behaviour was entirely satisfactory. He disposed all of his things by himself nothing was left on the table for me to dispose. he was wearing a mask as well. Wore gloves when in contact with the patients skin. Five stars.

An
Review №3

I appreciate the excellent service you provided me on Jail road branch. The great communication skills, and ready smile made the experience even better than I expected. Thank you!

Um
Review №4

Very fine and smooth operation was going on there ,and staff was very cooperative there to help out the customers and etc.There were some flaws which I have already mentioned on one of their staff on call.Overalls Very fine services.I wish best of luck and keep doing good efforts.RegardsUmair Ahmad Khan

Ir
Review №5

I went to chughtai Lab Jail road head office for the first time as mother needed platelets transfusion..they are probably the only lab in Lahore who extract platelets from donor directly and ready to transfuse.the facilities in the head office are of Internatinal standards. Super clean and well maintained building . Staff at blood bank was super courteous and helpful and guide us through the right steps. Throughout the transfusion they looked after my mum really well. Osama was super active and helpful.They have prayers facilities in the basement. Only thing I didnt like is their cafe in the basement which looks like a temporary thing as they have very small space and not much to offer. But thats not the primary focus of our visit.Overall I am impressed by the facilities and lab.

un
Review №6

Nice dealings. According to the international standards of safety. Reports are exactly 100% accurate.also home sampling service is a good idea... Good job

As
Review №7

Highly appreciate your work ,providing standard services at comparativelyaffordable rates to patients in Pakistan .you are doing wonderful. keep it up.

Ar
Review №8

Great services providing by Chughtai at Home Sampling. I have experienced chughtai Home Sampling services. Very professional and helpful

Ba
Review №9

﷽۔السلام علیکم ورحمتہ اللہ۔Im 68 years old and getting many tests for the last 15 years from various labs. My experience with Chughtais Lab is extremely satisfactory. There management in all relevant matters is exampalory. Thanks

Aw
Review №10

The services that chughtai lab give to the customers are truly valuable. Keep doing the good work

Ad
Review №11

I am really sorry that I dont know the names of executives who dealt me. They were true professionals. They need an extra staff member as the branch has rush and secondly they should also have a credit card machine/ merchant for payments through credit cards. Rest is fine.

Ab
Review №12

Great services providing by Chughtai for Home Sampling. Today I have experienced chughtai Home Sampling services. Very professional, helpful, on fixed time and quality standard services given by their representative.

Ri
Review №13

Prompt response and slot allotment for home sampling. Punctuality and sample collection following all SOPs. Efficient reporting service via sms regarding billing and sample result..!

MU
Review №14

Excellent services.All staff well trained and good behavior I am very impressed keep it up.

Ha
Review №15

Your protocol & Service are Excellent in these days (Covid) .

M
Review №16

Gave my dad a fake positive covid result for airline! Do not go to chugtai for covid test.

Mu
Review №17

Their Lab staff came on time. Handled with care and no issue. It was a good service and no issue at all. Convenient and must be used by all.

Im
Review №18

Nice dealings. According to the international standards of safety. Reports are exactly 100% accurate.

Na
Review №19

I visited Gulistan-e-Johar lab.Staff is very polite and supportive well behavior and All SOP was fallowing and instruct and kelp people about Covid SOP

am
Review №20

The best service, employees, home service and accuracy in results! Their staff specially Moeen who comes to our work and home for testing is punctual, vigilant, extremely professional and they give personalized services with no hassles the results arrive within hours! My most fav and go to lab in Lahore!

A
Review №21

If you Are going there for covid test plz don’t go. I needed covid test for my flight to USA. It was the worse experience, they have untrained and unprofessional staff. I am facing severe sinus infection after the test. Technician damaged my sinus while collecting swab. I am even unable to breathe right now. Secondly they aren’t following CDC guidance technician on duty wasn’t changing gloves which can cause contamination. I am afraid that he contaminated me coz I am having symptoms after that test. Try any other lab or at least warn them to be nice.

Ma
Review №22

Amazing service by Kamran Daniel, he always punctual , helpful and very courteous. Highly recommended service!

Is
Review №23

Highly appreciate your work ,providing standard services at comparativelyaffordable rates to patients in pakistan .you are doing wonderful.

ZA
Review №24

The service was way better than others!Thank u very much.

Ab
Review №25

Good lab with services under one roof. Rates are also reasonable. One can get discounts by buying the blue card.

Sa
Review №26

I got tested at Hyderabad lab. Got the results in 24 hrs. The process was quick and simpleDon’t forget to bring your passport & CNIC and ticket info (if you are flying abroad)

Ta
Review №27

Great service,He was punctual and a very kind person.Chugtai Lab zindabad

Fa
Review №28

One of the Best Medical Lab in Pakistan. Excellent..

Fa
Review №29

Neat, clean, and healthy environment. Also staff is informative/up to date and cooperative.Keep it up

Ha
Review №30

I am visiting Very good staff and clean environment and so respect full peoples..

Am
Review №31

How can a diagnostic centre close at 9:30 PM or 10 pm when there are patients who are in dire need of a timely diagnoses so they can be treated. The only option during night time to get an ultrasound is government hospitals, which are already overcrowded. I wish Chughtai labs and other private hospitals / diagnostic centres can be more humane, sympathetic and flexible towards the plight of a common man.

Mu
Review №32

Excellent servicesI called at 2pm on the UAN number and got the required services in an hour same day.

Ri
Review №33

Entire experiance is outstanding , delighted to see lab maintainings its legacy of comfort , accuracy and courtesy infact as usual.

SA
Review №34

THEY ARE REALLY VERY GOOD.. RESPOND QUICKLY, POSITIVELY AND VERY PATIENTLY.. IM VERY SATISFIED AS I HAD CONTACTED THEM MANY TIMES.THANKS CHUGHTAI LAB. JAZAK ALLAH.. MAY ALLAH BLESS YOU ALL. A.IN, SUMA AMIN!

Ha
Review №35

I availed home sample collection service and found that above mentioned service is best in the town ...

Ma
Review №36

Great Service. Same day test results are the best thing.

An
Review №37

I am Dr Eng Anwar Shaukat Ansari and am pleased to comment about Chughtsi lab services.i found the lab personal in Lalika Chowk branch highly professional and friendly.Its a plrasure to be attended in a warm professional way.the surroundings of the lab are clean and pleasing to eye.Mr Mooen, one of the senior person is v polite anx helpful.i can safely recommend Mr Moeen for a higher executive post. He is an angle for the patients and sick people.I hold very high opinion about him

Az
Review №38

Chughtai lab is a very good lab.. Some days ago for traveling i did covid test from this lab their staff were very cooperative and their lab system was very clean and they were fully care about the SOPs.

Ha
Review №39

East or west chughtai is the best very good experiance staff was friendly rates are reasonable 100% recommended

Ba
Review №40

Chugtai lab is one of the excellent lab working in all over pakistan. Staff behavior towards the patients is very good and supportive. Communication towards the patients is also upto mark. Over all performance is excellent. Keep work like this

us
Review №41

Requested for home sample collection person and Moeen lab attandent visited my house to collect the sample. Service was awesome and the agent was very polite and coopertaive.

Sa
Review №42

Amazing Today visit covd19 test Trivel Sharjah

Ah
Review №43

Good lab with full of professionalism and accuracy in work.

Kh
Review №44

Kamran Daniel truely a commited guy

Af
Review №45

3110-18-12 good experience.... Keep it up.... God bless you more

Ab
Review №46

Are comment for everyone to go Chughtai lab for the PCR test best technician very friendly stuff

Vi
Review №47

Great experience with chughtai lab.....thank you so much to give fabulous services

Sy
Review №48

Recently had experience at Bannu KPK, i was properly guided for precautions before test and services provided at center were truly professional. the online report facility is absolutely phenomenal. i would suggest my friends & family members to avail the quality services available and provided at Chughtai Lab. thanks for opening center at Bannu.

Ta
Review №49

I visited rahim yar khan center....86525-17-12 Good work.....keep it up....

ta
Review №50

Good service .. Employees, home service and Their staff specially ..Thank you

Mu
Review №51

The new premises is quite specious. The staff is caring. You dont feel croweded. Sampling cabins are comfortable. The lab has become a Brand of Lahore.

Ch
Review №52

Excellent Lab in Faisalabad, accuracy 100 %, staff behaviour so polit.

ba
Review №53

Muhammad MoeenPerson of commitmentPunctualGood Behaviour with Client

Mu
Review №54

Its dealing very good ️

Sy
Review №55

This lab seems to be the one of the most non-professional business without any work ethics. Recently, a family member of me was hospitalized and the doctor sent a sample to the Chughtai lab situated in the same hospital for diagnostic test. The result of that test was supposed to be provided in a week time. I have health insurance and all expenses of hospital treatment and associated lab tests are covered by the insurance company which the lab acknowledged at the time of sample collection. However, the lab did not issue the test results even after three weeks saying the payment from the insurance company is not clear yet. What a non-sense these people are. If you are in agreement with a hospital or insurance company the paper work and payment clearance is then your headache you cannot hold back the patients diagnostic results ( which could be sometime critical) only because of this.

Me
Review №56

Well services providing to public who avail at home sampling

le
Review №57

It is an excellent service given how responsive and accurate they are. The teamIs polite and always up too helpNo matter what.

Fa
Review №58

Perfect by all means..great customer services i had visited for my niece test 46410-21-10 excilent experience.....

Ha
Review №59

Moeen is a good & compitent guy.

Ma
Review №60

Never ever have corona test with chughtai lab, I have been positive in march 2020, and have spent 2 weeks in meo hospital, all my test in meo were negative, after 45 days I had antibody test and it was also negative. So its not recommended....

Mu
Review №61

A building designed on modern architecture.. The laboratory is one of the best equipped diagnostic laboratory in Pakistan. Service is good, the staff deals you decently but sometimes they look over burdened and occupied. Testing facility is up to modern standards.

Mu
Review №62

Currently lab is providing wonderful services as compared to others...

Iq
Review №63

Great service................ and we appreciate this lab ....

Fr
Review №64

Ive had 3 sample collections done so far and they have always been on time. The reps are extremely professional and polite. Chughtai has made the testing process hassle-free. Their service are impeccable!

Me
Review №65

Appreciate your all team members ️ I am very happy with your cooperation

Fa
Review №66

Organized lab and good behavior of staff clean lab good environment

Ab
Review №67

Only business oriented peopleNo proper isolated places for sample collections in some labsNot recommended at all to visit

Te
Review №68

Clean and beautiful environment...excellent staff, always helping and caring....international level of quality and service....

Ax
Review №69

Very good lab, staff is so polite and lovely.

da
Review №70

Excellent services.... Keep it up.

Sh
Review №71

The staff at Chughtai lab is very professional. I got myself and my family tested. During this pandemic they introduced drive through testing to ease the process. Reports were emailed within 24 hours. Special mention to Mr Waqas Saleem and all the frontline staff who are doing a great humanitarian work by helping out customers/patients in any capacity they can offer.My Case no : 78693-08-06

Fs
Review №72

Very useful and convenient lab

Su
Review №73

Great services providing by Chughtai for Home Sampling

M
Review №74

Really appreciate for their online medical services which they have recently launched and in practice and its Free.They have properly follow up with doctor and patient to get connected online and on time.Furthermore they have called later to check experience with doctor and for the medicine if anyone would like to order that will be delivered for Free.Its really good service which is actually required in our country in this Critical time like COVID.Best of luck chugtai lab team. Keep it up.

hu
Review №75

Very good service and Good luck

Aa
Review №76

Baby sample collectors are well trained.

Mo
Review №77

I really appreciate the services of Chughtai lab at Barki Road Lahore..My family gets all tests from there...Staff is very coopratve specially Mr Muhammad Faisal in evening duty is very humble and cooprative Thanks again for serving us.

sa
Review №78

One of the best diagnostic facilitation centre of the locality which offers almost all test & dignostics services. Staff is quite professional and it also offers home sample collection service

Sa
Review №79

Thank you Chughtai for your good response

As
Review №80

I recently came to Pakistan and self quarantined in hotel before going to my home. This was planned and I contacted Chugtai Lab before departure, and have found Mr Eric Peter (Snr Reg. Manager) about testing and all SOPs.He guided me to great detail and yesterday got my sample collected. I can go to my home with peace of mind. Thanks to Mr Eric in particular and Chugtai in general for cultivating such great people.

Mi
Review №81

Excellent service and accurate results

Us
Review №82

Very Polite Staff with good work

Fa
Review №83

EXTREMELY WORST EVER SERVICE.THEY DONT CARE WHETHER YOU CALL OR ON FACE BOOK OR ONLINE ZEROOOO.THEY OVERCHARGED AND STILL DID NOT CONDUCTED THE REQUIRED TESTS CAUSED UNECESSARY INCONVENIENCE AND DELAY.DONT GO CHUGHTAI LAB IF YOU LOVE YOUR FAMILY

Sa
Review №84

Keep it up.

Ra
Review №85

Great and satisfying services are provided at Chughtai Lab

No
Review №86

Amazing lab very fast service specially thanks to Mr Qaiser ‘ Taimor and lady receptionist all veery kind I really recommended for everyone thanks

Sa
Review №87

One of the worst labortary to loot peoples money specially from travellers who r going abroad they are giving positive reports to most of them only to earn more money. one my my cousin had PCR test in chughtai lab next day they given positive report he wasnt satisfied n very next day he went to shaukat khanum lab n got negative report. so just they r playing with peoples feeling.

El
Review №88

One of the best lab.

Gh
Review №89

I have been visit in one of chughtai Lab center (tehsil liaqatpur city,district rahim yar khan) and they treated me in very bad behavior. there is one guy Rais M.Essa is not listening and failure to guide the customers.so please take action before he ruined your best.

Mu
Review №90

This is my first experience to use Chughtai lab, in particular for Covid-19 test. I got myself and my daughter tested for this disease. I had very good experience with their sample collection team at Islamabad and later quick test results for the above mentioned test. In particular RT-PCR for covid-19 for case No.82516 was very prompt. I extend my special thanks to Mr. Waqas who was very help in arranging the response to my technical queries for RT-PCR and dispatching the results even before the time limit given by the laboratory. I am sure Chughtai lab will keep its high standard in all the disciplines of medical care which they are offering to the people of this nation.

Mu
Review №91

Excellent experience good i love it

Sy
Review №92

Sehat ka no. Nai intazar ka no. Delayed sample collection no time frame given calles twice.. Texted thrice... Poor services

Ha
Review №93

Great services.

Fe
Review №94

They have good equipments and building is fantastic.Whats worst is their staff. Highly not recommended if you are looking for some professionals taking care of your health results.Their staff is unprofessional and rude. When i pointed out their hygiene issue i.e. sample collector using same gloves to collect blood sample which he used earlier to use phone and collect urine sample, he got furious and misbehaved. Upon complaining this to their customer services, their response was disappointing as well.Look you guys are one of the most expansive labs in Pakistan, customer is expecting not too much but just to take care of their health properly for which they are paying heavy amounts. Be a professional lab otherwise market is full of replacements.Thanks

Ab
Review №95

Please Save People Time & Hire Professional Peoples who has Speed in typing & Public Dealing and manage peoples not in Priority , as we see many peoples appointment are last one , but they go inside , just deals with some one & they take into Room-3 sample room (Covid-19 Test), peoples who wait more than 2 Hrs, No Proper Maintain distance , not following Govt SOP, please safe peoples previous time , we came here for Covid-19 Test to just check & visit , How your staff work? Govt Official Visit Chughtai Lab Head Office Jail road Lahore

Kh
Review №96

Highly recommended, Have been going to this main branch for sometime now, I have to go through health checks quarterly and good to see they pay attention to complains, this time the front desk guy was very humble and decent which I really like, however I do not know why but right hand side of front desk is always occupied with 4 to 5 employees chatting with each other it doesnt leave good impact. Both front desk counters should be reserved for dealing with customers only. thanks

Ra
Review №97

Very bad experiance, untrained staff.Today I took my daughter to khokhar chowk branch johar town for CBC test and the lady did not take a blood test saying that the baby is healthy, I couldnt find her vein and injected the wrong way and decorated the girls arm. Please think about it

Fa
Review №98

Just wanted to know are you people using ROCHE Testing kits for covid-19 IgG antibody test for corona.please confirm

MH
Review №99

Zero management at the moment, they cannot handle this situation. Even complaint number is not working and they are misleading

Al
Review №100

It is a head office of Chughtai Labs, the laboratory has a high standard of medical and pathological tests in affordable prices as compared to other high end laboratories like Shaukat Khanum or Agha Khans.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:7 Jail Road, Main Gulberg, Lahore, Punjab, Pakistan
  • Site:https://www.chughtailab.com/
  • Phone:+92 311 1456789
Categories
  • Medical laboratory
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Similar organizations