Went there for modification of data, it took total 35-40mins to complete the whole process. Professional and polite staff.

Nadra executive center staff is very nice helping every one

Ladies day not mentioned in the timing.Very bad services. Staff is not cooperative.

Typographic mistake made by the official and ive to wait another 12 days for my corrected cnic. Rs.2500 is for 3 working days but you have to wait for more than 12 days.

Good place to get national identity card

The office is quite small, given the number of people it has to deal with in a day. Only 4 data entry counters, very small waiting area, still a lot of tokens are issued so that many people have to stand and wait. Quality of service is okay, given the large workload. Office staff is efficient and patient in dealing. Be prepared to wait for more than an hour for your turn if you are not in the first 30 to arrive at the spot. The office must be given more space, more staff, and a system to give a fixed number of entry tokens per day. Some coupons can be issued online for given day, for convenience.

Quite small office & Bad service... pathetic experience

Now Good and smooth Operation of Nadra Executive Office, DHA, Lahore

VeryBad Services No Light No Generator No AC Not Good Staff VerySlow Not Sacaner in Working System are very Poor simply All OverTheShit

The staff do their best considering the amount of people here but the sitting/waiting area needs to be larger. Also, one of the counter is completely hidden Infront of a giant pillar so cant see the token numbers on top of it from the sitting area back seats.It takes well above an hour, or more for your turn so better come early in the morning or visit at Friday for Women Only day. We dont really have much of a choice as pretty much all branches of Nadra have more or less same issues. So its this one or another, just buckle up and wait for your turn.

Very good serviceI was not expecting this kind of Exellent service from a government sector

They dont deserves even a single star but unfortunately there is no lower rating than this, very non professional behaviour, let people wait without any reason, we waisted about 2 hrs. Waiting for our turn and in whole 2 hrs. They finish dealing only woth 3 persons, highly not appropriated, never recommend and make sure non of your known person visit and waist their time,

Good customer services. In time response.

There are many things that needs improvement..AC in summer..more data entry operators because at this step it takes lot of time..behaviour is good given the worst working conditions.. separate facilitation for wome. And elderly people..optimize the delivery system.

I like dhl express

Token distribution is twice, at 8:15am and at 2pm. So you have to manage. If you are lucky you might as well can buy token from outside for Rs 100 only. I bought from outside. The staff is good. There are around 6 to 7 staff members serving customers. Overall, once you number is called, it would only take 20 minutes to complete the process and you will be done. Considering Pakistan, i rate my overall experience very satisfactory. The security guy at the entrance is also knowledgeable and helpful.

Things need to improve*Staff attitude*Cleanliness*Token management*Customer (public) respect and convenienceAll of the above were very poor.Rest a few of staff were competent and respectful at the same time.

Although the name says its EXECUTIVE OFFICE but there is nothing you can call executive here.Starting from dusty parking to small office area, and rude staff, you will feel yourself in a burning hell, as I visited this Place in June, and there were more than 150 people in an office having space for 40-50 people.Above All, if you just need a small bit of info, you will have to be in long queue for nothing.Overall, its just another govt. way to loot the money of innocent people in the name of executive service..

It is a small office but the staff is cooperative and efficient.

The most non professional and ignorant staff I ever came across at this so called Executive Office. The female staff at evening doesnt even know how to talk and behave like a civilized person, especially the lady with scarf at counter No. 3.

My experience with staff was very good. They work in a very challenging environment where people from all walks of life come and expect to treated as per their perception of quality of service. Although the branch is called Executive but their is litte executive about it. Limited sitting space for people waiting, you can hardly park 2 to 3 cars if totally vacant. I suggest that the office is relocated in place with more parking and better work and service environment.

This is no more executive center. Disappointed by the quality of service and staff bossy attitude.

Why its close before 6:30.. if the timing is upto 8pm

Evening shift staff is extremely professional and cooperative. However, morning shift staff is very unprofessional and unethical. To sum it up, in evening shift, it is purely and executive office and in morning shift, it is just like other offices.

Nothing executive about this office. Same as every other just more expensive. Some of the staff is actually nice though. Thats a good thing.

Small Area Many Number Of People To Attend

Non professional staff and very bad sitting area...

Well after getting half way through the procedures climbing k2 seemed more easy than obtaining your cnic. There was total chaos with the sisters making things worse. Every single female was in rush of getting the id card and in doing so they didnt even hesitate pushing and getting to the counter only to know that its systematic and will only entertain if you have a token number.

Very congested, not at all executive. Just another govt own thing. Haphazard things, unorganized, only 1-2 staff members were good and cooperative. Over all, a pathetic place and one has to suffer.

I didnt even want to give 1 star. Very bad service. They miss guide people. I hate this place.

Full of crowed, unexperienced staff,and they are not helpful..avoid to go there.

A good place for making your identity card with a bit quick in time. This place is overcrowded but the work is done efficiently here

It is really really overcrowded you literally cant find space to stand the lines are really really long. It could be really well managed but it isnt. You need a whole day to just get your stuff done.

All the staff is un educated in hey dont onow how to deal with client.they think they are all in all.

Very slow speed of working. Half of the staff taking rest all the time.

Poor system... No electronic tokens. But staff is good

Very cooperative staff, furniture needs to be replaced.Parking arrangement has been provided.

Full khawari program !Ander kisi b banday ko pesay day ker ticket no issue ho sakta ha...Token sirf poor k liye ha or rules follow kernay walon k liye

I must say a very bad service in nadra office.No proper information boothHumid and warm temperature.Faaaazzzoooooollllllll service

I had to visit here for my grandmas (aged 93 years) CNIC renewal on friday . It was a little disturbing for me that we being a so called CIVILIZED NATION dont have a senior citizen counter . My grandma had to first go to the PHOTO STATION , then move for another station for THUMB and FINGER IMPRESSIONS , and then to the DATA ENTRY TABLE . I request the authorities to please make all the three things be managed at one single place , so the SENIOR CITIZENS specially the people of this age i.e. dont have to walk from this desk to that. But with all this I also want to thank the ASSISTANT MANAGER Mr.Akhtar who himself helped us a lot on seeing such an old lady. I being a common citezen of Pakistan request the concerned NADRA authorities to please arrange a one desk operation for such aged people . Thanks

Pathetic staff. Very rude and careless staff of this branch. Nadra provided best system but staff of this branch is ruining the reputation. Senior management should look into their operations.

Very poor systemNo computerized tokens no calling bell no propper sitting arrangement.Very aggressive lady sitting onvinformation counter very rude and miss behaving with other clients.

Poor electronic system always remains down, rushed place staff reluctant to provide service. Morning staff says to come in evening and vice versa.

Either this is an executive branch, you must have to reach there at 7:am, otherwise you should have minimum 3-4 hours for processing.. the staff is just good, but have seen something there that those who have reference, will not suffer any difficulty at all. and other people will be treated as sheep.

Much better compared to the other other NADRA offices since this is an executive office. Their data goes down a lot so that really ruins the experience.

I went there to make my new id card as old one was teared. They just served me in 5 min.

Too much crwoded and not enough staff.You will hall to spend approximat one day to get form.

Good as compared to other nadra offices ......!

Nice facility For the people of this area.

Nice

Not good service

Good

24/7 services very nice

Pathetic, rude and uncooperative staff. Extremely bad experience

Very Slow service i waited here for 4 hours to get my number very slow service

Good

Near Butt Chowk, Collage road Township, Lahore

Like other nadra offices

So costly

Better but small

Not good service

V. Bad experience misbehave staff

Almost everything okay

Good work

Very nice good experience.

Worst service ever.

Poor staff quality

Good experience

I have good experience over there

Nadra Near Butt Chowk

Working with out system

No proper parking. Poor Air-con so be sure to take a bottle of cold water as it takes atleast 2- 4 hrs to get cnic or B form.

Executive office only for smart cards

Good Job

Rush most of the time

So much rush

Rude Staff. No Power Backup. A lot of time wastage due to Server problems and Network Problems.And yes, I didnt experience anything Executive in it...

Slow service

Usually very crowded but you can get your documentation sorted

Excellent

Very poor managementugly building

Why the f***ck they call it executive.Minimum 3 hours are required to get a form.Even our public is illiterate.

Disappointing

Very worse and bad facilities and more worse the people sitting there so called government employees. Had to wait hours for your ID or something else.

Mismanagement and anarchy; nothing executive about it!

Under staffed and very unprofessional staff.