I was initially very excited to place my wedding dress order with this brand, I assumed speaking to Kinza (either the owner or someone in the customer service/order taking department) that she may help me get the best. I was very wrong. So many things went wrong with the dress, no professional advice was given by the team. Only concern for them was the money and to make sure the order was placed. Customer service is horrible. Any one dealing with them make sure you are very very very thorough with what you want and have it stated on a paper so you can show them later. The team will not agree to anything that you may have mentioned verbally. They say the point is noted but they do not write out all details as stated. Over all I wasted a big amount on this dress and I am not satisfied as well. The most disappointing dealing and that too for my wedding dress. Do not recommend.
Absolutely LOVE you guys. I still get messages of people asking me about my dress
Highly expensive dresses with cheap materials used. I will not recommend zuria as there are better brands out there with good prices. I got a quote for a dress which was priced at 680,000 i just laughed , bloody joke as the dress was not worth more than 50,000. I ended up buying a better dress from a different brand. I guess Avoid for Zuria for next time
Just the most amazing dresses And kudos to their client advisors for being so courteous and helpful.
Without doubt best bridal/formals in town
Surprised by the negative reviews!I was very nervous to order my outfit via WhatsApp (#covid) and take the measurements myself but Kinza was helpful in the selection process and did her best to manage our concerns. I was a bit worried in between from certain delays in communication but aA was so happy with the bridal once it was ready.The team on site when my dress was ready for its first/final fitting was fabtaisc and had lots of ideas on styling and execution on the main day.. Overall I would recommend them to anyone & look forward to coming into ZD again now that things are opening again.
I gave Zuria Dor 2 stars for 2 reasons. 1 is that they sent my sisters wedding dress super late 2 days before her wedding and we told them to send it at least weeks before the wedding but they kept on delaying and 2 they did such a horrible job making the dress my sister is a hijabi and she told them that she did not want a boat neck or a backless dress they didnt listened also after the wedding the zipper they put on the dress was so cheap that it broke from the middle. I would not recommend Zuria Dor even tho the dress was pretty they still did such a horrible job making the dress.
It was nice