One of the worlds best airline. And best to use it in these times especially with any change to the ticket, if needed, without any further charges.

Dear concern i am boats builder and making all kind if boats and ships

Excellent experience. They had done everything possible to protect clients from COVID 19. Sanitizers were available at almost all locations of the office. Staff was very courteous and they was hardly an waiting period.

Very good performance emirates airline Im happy 3 years Im using Emirates airline

Work for Emirates was always my dream until I decided to join for the Open Day delivered in Dublin.The lady responsible for doing the interviews called Theresa really needs to go back to Dubai and go for some customer service classes and some administration classes as well.At the first day of the open day on Friday the 27th, they had larger number of people than they were expecting, and the ladys responsible for doing the interviews wasnt able to handle the situation, the left us standing in a very warm room for nearly 2 hours, and after that they bearly looked at people faces, dindt give a chance for people to introduce themselves, after that left everyone wanting for a result that they already knew for another 4 hours, the whole first day was from 9 am until 5 pm just waiting for Theresa organizing herself.Some candidates decided to show up later in the day around 3:45 pm and they were received and accutually got a chance to had a small interview, what made Theresa and her colligue Emma thinks that they deserved more time than enyonelse that arrived there but 9 am???????The next day we were asked to be there at 9 am again, and Theresa and her partner Emma had swapped about 5 CVs and lost some CVs as well that they could not find all day!!!!!I was all day wondering what makes Theresa thinks that she is better than anyone else in that room?? She thinks she is great, but she is fairway from being nice, she was snobby and arrogant I think tired as well, but she didnt not handle the situation and did not delivered any kind of customer service for all of us.After we all waited for two long days they had decided to check up if all candidates was tall enough and I understand that,but it should have been done at the beginning of the precess and not after two days of waiting around, people failed for that and for having tatoos as well.Another thing that I felt extremely sorry was for those who had to do the English test at 5pm in the Saturday after being stressed all day and been up since from 5 am in the morning, they were sitting in a room with around 50 people talking while they were doing their exam, it was a shame and a completely disrespect!!!!Half of us left there without knowing what day we are going to be interviewed.I am so disappointed, frustrated and disgusted with all of this and I dont want work or fly with Emirates after that, because if I am going to be treated like Theresa treated us, I rather stay where I am.There was people travelling from many different places to be there and also people who had to miss two days of work to be there as well and we all wish to be treated with a bit of more respect.

Very good service! Staff is cooperative and polite! Necessary delay is there but when you get the service , you will be satisfied!

Staff is old and slobbing just doing their basic work no extra effort for customer service and satisfaction just OK experience

My first experience with Emirates airlines.I chose Emirates for traveling toKarachi - DubaiDubai - jeddaMedina - DubaiDubai - Karachi•Its was amazing experience with Emirates ,,,•Boing 777 through the trip,,•Staff is excellent,,•Superb Management ,,,•Air crew staff is to good ,,,•Allow 30kg luggage with one piece hand Carry 7kg.•Meal was good and delicious .•Seats are comfortable with multimedia touch panel for entertainment, have external joystick.Fear are higher then other airlines but it worth it for there services.Recommended for traveling to world.

Well deceplined , composed and friendly Air Service. I traveled once probably in 2012-13 Karachi Dubai Karachi. I was fully satisfied.

Faysal Bank have a parking place underground safe and secure

Nice office, reasonable staff. Location of the office is not customer friendly, you can face a little difficulty in reaching if you are using any public transport. Also heavy VIP movement area so most of the time you could face road closures.Everything including support staff and their support was fine, but not according to Emirates actual standards as they follow in other countries.

The staff there is very good, the environment is also good, the cleaning is also taken care of

Office are closed till 7 of April 2020 but not updated here neither on the website. No online customer service help, people shouldnt go to there office its waste of time and energy in this heat. Better put feedback on social platform.

Staff courtesy. 5/5Ambiance 5/5The right place to go for making emirates reservations if you are not doing online reservations.Staff is very helpful and waiting area is cosy and peaceful. Location is a bit off the main city so not many people visit

Very prefessional staff and well maintained during this covid 19

WOW HILP FULL CO OPRETIVE

Very cooperative staff ....

V V Good airplane

They are very helpful and cooperative with passenger rated10/10

Parking issue, otherwise its they are cooperative

It on 2nd floor. and they always impressive

Very inconveniently located, parking is available in the basement but to reach the office you have to find the way like a treasure hunt. Once you reach they have large Customer Service area with multiple desks, but only 2 of them working. Staff was not really courteous or friendly, seems like they have no motivation to do what theyre supposed to do. Expect something better from the worlds top airline.

It’s very good but it’s ok

Staff not cooperative. I needed to change one booking but staff said not possible in emirates office and asked me to go back to agent who booked. Later I was able to do it from Saudi Arabias emirates office for same booking.

Service of the staff on duty is excellent.Karachi is a big city with population of above 20 million,their location should be in the centre of Karachi on Shahrah e Faisal so that the Karachites can reach them conveniently.

I hardy comment that no parsson reply on call i called 7 time but no perly it not good service soooo bad soo bad

I really like that office because is clean and the staff is really good.

Good and helpdul customer service...

Just like the airline, the office staff is very well mannered and cooperative and guides you well regarding your travel plans.

I m customer since 1993, but my recent experience was worst in my life while booked a confirmed seat for UAE. DUBAI.,Karachi staff dealing is like GODFATHER, Frustrated and Tired, One operational boarding counter for hundreds of economy class passengers at Qaid e Azam international Airport Karachi, You Purchase Ticket pay them and than face the brutal Behavior by boarding staff and Help line etc.Rather than helping you, at both the places Helpline and Boarding counter, The staff delebratly Put your case in further fuss, Your visa expiring NO PROBLEM, you will loose your Cash Paid amount for ticket NO PROBLEM, You and your family will suffer mental Tortuer when you are off loaded, NO PROBLEM for Emirate Air Karachi staff,Your Ok to Board is Not updated into there OWN SYSTEM even you show them Hard Copy of OtoB, NO PROBLEM for emirates staff at Karachi. After 40/50 mnts long stay in Q you report at Boarding counter they will show generosity and will provide you 5 mnts time to call there OWN helpline get OtoB UPDATED to their OWN SYSTEM you have calling facility at that time or not But they will not bother to Help you by Just picking up there own Internal communication Telephone and to clear the matter softly, NO, they will OFFLOAD you Because they might want to OBLIGE some one else either staff or someone else. You will loose every thing due to the Un Professional Behavior and Negligence at Karachi Airport and All PROBLEMS will be waiting for you.

I had worst customer service (call service) experience with Karachi office. Better do not bother to call them for your queries.

Emirates staff Ms. Specially Ms. Farasat is very much professional behaviour. She isvery courteous.

GOOD service. However, Slow..

Memorable experience

Excellent Services

Easy ticket

Very Nice and Clean ;)

Nobody answering the phone and when i go to there office security officer said they suppose to open but dont know what happened. Avoid to go there office

Nice office

Good service

You dont see any signage for it but its on the second floor. Very comfy and usually no wait.. Good service

Very professional staff and well maintained

Working staff is good but very slow

A beautiful building

Most lovable place

Good place and good environment

Their service is not up to the mark as it was previously old ladies staff was so rude and Ill mannered they dont have sense on customers face that lady booking officer was saying illiterate.

Office was closed before mentioned time. Pathetic experience.

Good with few parking spots

I was coming back from Dubai and got to travel in some aircraft of Emirates airline on February 26, 2019 (EK 608). My seat was 46-A,one of the twin seats at the end. During the flight I didnt have any meal because the dining trays lock was missing and they had shut it permanently (of which the crew wasnt aware of as she tried to open it by force). I couldnt use my laptop for work and it was old aircraft as I couldnt find any USB connection for charging. Quite disappointing experience this time as this is not expected of The Emirates Airline. I have a video and some pictures of it too but cant share here.

Emirates has a spacious office located on the 2nd floor of Faysal Bank building next to the Marriott hotel in Karachi. More importantly, the staff are extremely courteous and supportive. A shout out here for Mr. Farrukh Safdar who painstakingly showed me how to get a refund on a flight cancellation. He guided me with great patience and resolved the issue expeditiously. (Incidentally, the airlines website could be a little clearer on how to claim a refund but thats a minor detail.) Happy to say that the refund was processed in a few days with a small amount deducted per the terms of the ticket I had purchased online.Parking could be a problem for visitors but Emirates does have reserved parking in the basement of the Faysal bank building that I used.Ill be flying Emirates whenever possible given their great customer orientation and because I have signed on to their Skywards program which offers free upgrades and discounts on fares.

Proper parking space and well managed interior

High probability of update with Skywards card. Recommended

Elegant and clean office, very calm staff. Helping and guiding you throughout the process.

Nice place

Easy

Great experience

Good

Good

Normally excellent business class but, for some reason, the stewardesses claimed to have run out of some food after my 12 year old requested a bit more as he was still hungry after his child meal. Arranged an adult meal for him on the return leg!

Everything is great and would have given a 5 but the staff especially the foreigner female air hostesses, well some of them are very rude, especially towards south asian passengers. The Arab staff in particular is spectacular but these air hostesses need to be taught how to behave. And I am not geberalizing most are good but every time I fly there is at least one air hostess who seems quite rude for no reason. Especially on flights to/from Pakistan. Just because a pssenpass is illiterate doesnt give you the right to look down on them.Apart frif that Emirates is still the best airline in the world and I would still always choose them over any other airline but it would be nice that someoes monitors this minority of black sheep who are ruining Emirates name.

Best airline love to fly with emirates

Nice atmosphere of emirates airlines

Emirates airline just opposite a beautiful park...

Perfect

Good service

Very good service. Nice airline

Visit Emarates airlines office.

Good customer service.

I love this bulding

Nice

Since most of the stuff being done online... so you only go there to sort out some issue..Emirates made a difference here as well then the other airline..very trained staff and give you time and advise for your journey...

I love emirates airline and his service

Excellent service

Good customer service. Emirates is one of the best.

Fine building for office

Courteous staff and enough counters to sustain any rush - good experience

Visited emirates for inquiry of flights for Thailand there I saw that amazing pics and their new flight option.. which is surely just for billionaires Emirates reveals SkyLounge, the most exclusive Onboard Lounge to be introduced on its Boeing 777X fleet from 2020. A completely transparent lounge with unmatched aerial views and unparalleled luxury, Emirates SkyLounge promises window views like no other.

Baggage Lost by Emirates: I travelled from Toronto by Emirates EK 242 on January 22, 2018 to Dubai and from Dubai by EK 606 to Karachi, one of my checked baggage was not found at Karachi Airport on arrival. I immediately reported this lost baggage at Karachi Airport with Emirates. It is now about three weeks Emirates is not able to find my lost baggage. Their Karachi phone numbers are always on hold for very long time and without any answer. I had my very important personal items like laptop charger, my iphone, jacket and other items which are very important when someone travels. I am not able to find some of these items here in Karachi. I am helpless. On the other hand Emirates is not giving any answer about this lost baggage, still tracing.

Peaceful environment

One of the best airline to fly with.

First floor of bank building

The emirates classes are amazing

Easily assesable. coperative staff

Very good atmosphere. Near to 5 star hotel Marriot. Very good location.

Worst worst customer service ... the staff is cold and non friendly

Excellent and professional customer service

Very co operative team. but only problem is for car parking.

Its on top of faysal bank, not convenient in finding. office is good so as the staff

Emrates office and stafe so nice

Parking issue

Nice place and helping staff

Slow in service & also they need to hire more staff to save customers time

Love EmiratesHello Tomorrow

Good

Excellent

Best Airline

Good

Best services

Staff working very slow