DONT ORDER FROM INTERWOOD!!!!I ordered a bed and a relaxing chair from the lucky one branch of Interwood in Karachi. First the salesperson lied to me about the delivery time of the order. Then they continuously send me the wrong attachments to my house to assemble my bed. It has been a week and the bed is still unusable. Trust me, dont buy anything from them if you care about your mental health and money. Their service is pathetic, the salesmen are liars and they would miss guide you, try to give you the wrong thing. Unfortunately, I made the order before reading the reviews here and it was the biggest mistake of my life.I am not to going to leave them until they resolve my issue. SAVE YOURSELF BEFORE YOU GET SCAM!

Great products

NEVER BUY FROM INTERWOOD!!!!! My real rating would be half a star if possible.One of the worst experiences in shopping for furniture Ive ever had. With their exuberantly expensive prices, you would think that the quality and service of interwood furniture is second to none. It is in fact second to all. I ordered a kingsize bed a wardrobe and a childs desk and chair. Low quality furniture that was delivered damaged to me not once but twice. Bed frame was scratched from all sides and their initial solution was to polish it. If Im paying top dollar for my furniture then I expect it to be in brand new unused condition. Not used with an added layer of polish. They delivered the replacements for the damaged parts, wasting another day having to wait for the delivery, and again the new parts of the bed frame were scratched and scathed. Again their solution was to polish, which rendered me into a hulk like fury! How is this acceptable? Having already wasted enough time and with guests coming the next day I was forced to agree. Coming to the wardrobe, as with the bed, three parts of it were damaged upon arrival, which the fitters only noticed after having installed it. Again I complained and waited for another wasted day of delivery. Parts were delivered again and replaced and fitted onto the wardrobe. The wardrobe however, unlike the one we had seen in the showroom, was completely flimsy and shaking as if its going to fall apart when you close the sliding door. I mentioned this to the fitters and they said this is how it comes. Why didnt the one in the showroom move like this? Again I made a complaint to customer services, saying the issue would be handled by their designated team in the next few days. No response so I called again, noting how the first point of return is supposed to be you salesman, but my call was never answered and never called back despite maybe 10 calls over two weeks. Then I managed to get the number of a senior member of staff who said he would have my issue resolved immediately. Again 2 weeks went by and no reply or visit. By this point the wardrobe is actually falling apart with screws coming out and wooden planks out of place, as well as the headboard of the bed moving as if its supposed to be detachable. Note the bed has not even been used for a single nights sleep yet, as my guests couldnt make it and I specifically made a point to ask about the headboards stability when buying the bed and was told its not going to move once installed by our expert fitters. What a joke! By this point I honestly feel as though I have been deceived and duped. I lastly called their specialist after sales teams who have now promised me 3 seperate times to visit and solve my issue. Its now been close to three months since I ordered the furniture and no one has had the common courtesy or decency to call or follow up in regards my concerns and problems. Lack of quality, fitting and most of all the worst after sales service I have ever seen in my life would have me advise anyone thinking of purchasing from interwood to SERIOUSLY NOT TO!!!!! It would be like burning your money but with no light or warmth and far more stress.

Spacious Showroom of Interwood Mobel, brand has unique styled furniture & decor for home interior and outdoors.

Worst Service ever. They dont Value time like typical third class companies. Gave me time to deliver furniture at 4PM and came at 10PM with some pathetic reasoning. There is no coordination in between sales agent and warehouse.

Excellent