Poor customer care. Kept u waiting even after calling u about completed work. Receipt on demand is given without details of any repair work.
They do not deserve any star. Even I wish there could be some option for degrading them. During the warranty period a representative paid visit at home and removed fault in Microwave against Rs. 500/- only. Same fault again accrued after expiry of warranty but thus time Microwave was taken to Service Centre. Astonishingly they demanded Rs. 2100/- for removing same fault which was earlier removed for Rs. 500/-. Moreover, when I went to pick up my Microwave, they compelled me to sit and wait till preparation of Gate Pass, which took almost half an hour.Very Bad ExperienceHighly Not Recommended
Recommend place for your dawlance appliances, great and honest staff with proper training and hygiene.
Spare parts and Service available for Dawlance products at very reasonable rates.
Quiet amazed at how poor the service can be... wow!
Very professional and reasonable ! Good Job
They put me on delayed methodology as usual.company people never cooperate with you with respect to timings. they put small issues into long delayed time line and keep poor customer visiting service center, twice or thrice some times more than that.and the beauty of the system is that company never asks from customers about the company peoples perfromance.although feedback system is in place but that is really useless.
People are good and technical support is good at the Defence service center.The real problem is getting in touch with the service center. No one picks up the phone or it is busy every time. The UAN number is useless. I had to commute six kilometres to get in touch with them at the centre.
I love this place
Good service center for warranty claim and repair of dawlance products. The staff is cooperstive and their service is OK.
Nice place to visit dawlance has a high quality product
Good
Good
This street is basically famous for cars assocerries
They r helpful n reliable ppl
Well behaved and co operative staff prompt response.
Nice
Good servi w
Place to buy Dawlance parts and accessories. Finding isnt easy.
Need to improve service quality and response time, also spare parts quality should be better
Prompt service with quality work
Worst after sale service. Service Centre telephone is either engaged or not picked up. Substandard material used in the Products. I have three times replaced handle of Frig Model # 91996H-Z. Cover of vegetable compartment has broken second time and I am trying to contact DHA service centre to check availability but not able to get through.
One stop solution for Repair and Maintenance of Dawlance and Non Dawlance Refrigerators, Splits ACs and Microwave Ovens.
Stupid service staff and call operator
Staff not problem solving
Nice
Excellent Services..
Quick response but very costly
Ok
Good services
One of the worst after sales experience I had with Dawlance representatives, either D.H.A service center or malir ones they cheated and they make intentional and fake faults sorry for this review but may be its an eye opener for Dawlance.
Very professional.
Fine
Quality electronic
Worst Service
Best service
Good one
Service is good but price is higher.
These guys are quite helping
Good service
Useless
Best Serviced