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Huawei customer Service Centre
PK Islamabad Shop no. 34, Ground Floor, Sohrab Plaza, near MCB Corporate Branch, Block no. 32 G 6/3 Blue Area, Islamabad, Islamabad Capital Territory, Pakistan
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Comments
Sa
Review №1

It was a wonderful experience, loved the whole team the way they were dealing each and every customer, extremely caring staff.My device is perfect now.I am really grateful and honored to receive the services.I would love to give 6 stars. Thank you so much!

Aw
Review №2

I have rated only for ambiance and greeting. Not for service as they refuse to fix/repair or sell me a part for my huawei pocket 4g router. (Damaged sim jacket)

Iq
Review №3

Overall Experience is great. Staff supported their best but in vain. They qouted a different price on the day i visited there and when we brought that device for repiar they told us that prices are increased and touching the sky. How cheap behaviour is this..? Is there anyone who sufferred such like me..? That was a waste of time and i was much disappointed.

ah
Review №4

Good rate b munasib service b achi and her cheez genuine

Sa
Review №5

My first experience at huawei customer service center was best. Staff were very professional and cooperative. . 100% satisfied with the service

mu
Review №6

It was my first experience with them. I brought my cell phone there and they did not even checked it and did not responded even. They just insisted me on going to local shop for repair. What is the reason for creating customer service centers when the service is to be done by local shops? Terrible experience

Ad
Review №7

Enormous delay in procuring parts of cell. Just offering lip service

Sy
Review №8

Hi. Can I get phones battery replaced from here? Honor 8 Lite (PRA-LA1). I am from another city, So I want it replaced on same day, So i can return home.

Za
Review №9

I never visited this place are you drunk Google maps? Why you suggest me

Aq
Review №10

Its a huwei custmer center there they claim huawei devices and mobiles

Om
Review №11

Great service, Ambient is good, Staff is nice and responsive. If you have trouble in your Huawei devices go their better go with device under warranty.

Zi
Review №12

I went to repair my honor 8 lite panel. But spare parts not available. They asked me to deposit my phone and it would take 1 to 2 weeks to get back

Ab
Review №13

Experience good. Staf behavior fine.But they didnt call me after receiving my mbl for repairing, nor when mbl repaired. They didnt know well...

ya
Review №14

Huawei customer service center , give me very quick response. The staff is kind and gentle. They solved my smart phone Y6p problem very quickly and easily.

Ta
Review №15

Its an oka Huawei store. Most of the time you wont find updated Huawei stock here. But still if you want original Huawei products, this is the place to go. Also you will find their rates reasonable compared to the normal mobile stores. You can contact them before your visit to confirm if your desired product is avaiable and if not they can arrange it for you ahead of time.

Ma
Review №16

Show patience, their working is slow, but prouductive. Finally I got well repaired phone in 2 months.

Zi
Review №17

Assalam u alaikum. I buy Huawei mobile from abroad i can claim warranty in pakistan.???

Us
Review №18

Cronese huawei.

Sa
Review №19

Staff deployed at Huawei Customer Service Islamabad is very positive when it comes to attitude. However, service level is weak.

Ma
Review №20

Excellent. Courteous staff.Neat and clean place. Good parking.Highly recommended.

As
Review №21

Very good customer service provided and I am happy with their professionalism

Eh
Review №22

Brilliant Service Center. Services at their best.

Wa
Review №23

Pleasant environment, you can enjoy tea while waiting for your turn, can charge your phone while sitting, professional and friendly staff who listens to your queries humbly and try to answer in detail. 100% authentic parts replacement, they always replace the faulty part rather than trying to fix or repair it. Tells everyone about the present any discount or giveaway offers, despite of any favoritism. Great experience

sh
Review №24

Awful customer service. deliberate delays in repair. fleecing customers with exorbitant repair charges. Its been a put off having to deal with them.

Ad
Review №25

Environment and staff behavior is goodBut I disappointed littleI repair my mate 10 lite.Its cost 7800But they give me nothing extraJust give me My mobile in a polythene bag

Mi
Review №26

Over all good services but the staff sitting on front desk need to get more tranning on various issues faced by the customers.

Dr
Review №27

Good Service and Orignal Parts

Ma
Review №28

I have repaired my huawei y7 ana get instantly my cell

Ta
Review №29

Staff is cooperativeTget provide services in time and do care for costumers

Ah
Review №30

I had a Huawei phone whose LCD was broken, I thought I should get it fixed from the genuine shop as they were offering a 30% discount during Ramadan. On my surprise, they not only changed they touch panel but the battery too (since the battery is attached to the panel). The repairing process took only an hour. After the new panel.and the battery the phone was as good as new. While returning my phone they also gave me a gift pack which includes a juice, a handsfree, and a biodegradable bag. This gesture was so nice that it made me write a review. I hope the Huawei China Mobile sorts out their ordeal with Google as soon as possible.

Ab
Review №31

Good attitude of staff and good services

No
Review №32

The best mobile shop ️ they fixed my mobiles screen and panel in one hour I also recieved a free screen protector and a gift I highly recommend this place

sh
Review №33

Nice but slow service

Zi
Review №34

Change only main parts (back cover, front panel, main board). 14000 for honor 9 lite. Too expansive. Available in 15000 in second hand market.

Fa
Review №35

Good customer services, glad to avail their services

kh
Review №36

Thanks Huawei for such great service. part prices are little high but over all good.

Mi
Review №37

Na
Review №38

A.o.a I gave a Huawie Y7 Prime 2018 in your office before 1 month but they cant pick call. i want to complain against these office workers tell me the procedure. their office is situated in Mezanine Floor Mehmood Plaza Fazl e Haq road Blue area Islamabad.

Mu
Review №39

First they told to collect on same day when.i reached after travelling 20km it was not repaired...secondly i called customer support centre they told that on Friday you can collect at 2pm but when i reached on center they asked me to wait till 3pm as break is till 3pm

ma
Review №40

Very bad experience, would you believe it i got three different estimate from them for one problem, in reality there was nothing wrong with the phone just needed charging connector to be clean.

Fu
Review №41

Hy i need my p10 lite battery to be fixed properlyi need you to tell me the proper office opening timing so i can visit and i need a phone number of that office

Mu
Review №42

Uncooperative staff miss guide about cell phone repair and fair are Very high

Sa
Review №43

New version cant understand.

Sy
Review №44

Had a wonderful experience. The staff there is very friendly and courteous. They delivered the repair phone as per given time line. Extremely satisfied with the quality of customer services.

Os
Review №45

Had great experience repaired my screen with in one hour also got gift

as
Review №46

Best and most relaible repair service ever observed. very professional behaviour loved it

Ar
Review №47

But toooo much expensive

Za
Review №48

Yesterday April, 25,2019 I visited this service center with a totally smashed phone Mate 10 pro. The staff women officer was exceptionaly kind and helpful. My phone has been repaired/refurbished in very reasonable price. Everything in this service center ambience, decor and most importantly very curious staff. THANK YOU HUAWIE.

Sa
Review №49

Shifted to some other place

Mu
Review №50

Good service and quality repairing.

Sh
Review №51

Good staff and fast service

Ka
Review №52

Good service

ka
Review №53

It was good experience at the service center.

Na
Review №54

Very warm welcome and response at front. Made us 100% satisfied. Quit happy from the services and reception. Would love to visit again.

Aw
Review №55

Best place for bike maintenance

Mo
Review №56

No reason to buy mobile from franchises, there prices are very costly as compare to the market. Kindly save money by not buying devices from franchises.

Ar
Review №57

Hi I have a HuaweiY9 2019 which is still in warranty but the power button is having some issue, it stops workin sometimes n sometimes it just turns off and on the phone continuesly, all this is happening within the warranty.. please do reply, n tell me the procedure

Kh
Review №58

One of the best customer service experience. The lady staff is pleasant with perfect skills. She is superb in her dealings. Keep it up.

Na
Review №59

I visited Huawei customer service for the replacement of my panel. I have a very good experience here. They changed my panel within an hour with a discount. They also gifted headphone after the replacement. Overall I had a very good experience.

Sa
Review №60

HelloWhole phone vibrates when playing audioIt even vibrates at 40% VOLUMEHave this problem SINCE it was pin packedI have honor 10 liteCan the warranty fix it?

Mu
Review №61

A very worm welcoming staff. A very gentle and professional behavior of reception lady. They fix my mobile just in 1 hour with special gifts like free side panel is replaced, free flass protection and a handsfree.Thank you Huawei and Thank you for Ramadan offer.

Do
Review №62

Excellent experience.

it
Review №63

Can I go for huawei set whos warranty is expired?

Fa
Review №64

Amazing service centre. I went there today to get my mate 10 lites damaged screen fixed. They fixed it in 3 hours and exact same genuine panel! With new battery, glass protector and free service. All in 5000Rs that was discounted from 8200Rs.

Ta
Review №65

Good Customer Service My phone was services with satisfactory results and handed over the device on promised time. Thanks Huawei for this and apology to bother you daily

Mu
Review №66

Huawei customers service centre

Ah
Review №67

Customer service centre in blue area Islamabad for all Huawei devices ,phones and tablets,fast repair time,good service.Hi care app is fully integrated with service centre details.Supporting staff.Labor charges are a bit high around 1200 rupees.But good service

Eh
Review №68

Excellent Services. Altough i behaved to rude with CSR and with the service center team, but they still guided me very gently and resolved my issue in just a hour. Thats Incredible. Wish to have service center like this in little cities too. Truely inspired.

Fa
Review №69

Visited Huawei Islamabad service center today, their response was excellent, my phone was in warranty, Problem with phone was resolved within 20 to 30 minutes. No charges were demanded.secondly they were offering tea, Kehwa to every customer, 100% satisfied with services, well done keep it up.

Sa
Review №70

Great Experience with Huawei SC very helpful staff with great service...

At
Review №71

Very glad to read excellent reviews, I need to buy HUAWEI Band 3 Pro, please advise the authentic shop to purchase.

im
Review №72

Hi i have y9 prime2019 its lcd got broken. Can it be replaced. And how much time it will take to replace. Reply plz.

Ze
Review №73

Very bad experience. I have a P8 lite phone which wifi disable and on contacting Huawei customer service center they told that board will be changed for Rs.11000/- whereas similar 2nd hand perfect phone is available in market for less then Rs.10000/-

1m
Review №74

Staff BEhavear is good but reparing service is rubish they didnot good work i gave my mobil for panel chang but whn i got my mobil touch is not working

ja
Review №75

Excellent service. very nice staff

Sh
Review №76

Good

Ta
Review №77

Excellent

Is
Review №78

Better for services

Ma
Review №79

Thanx Tha staff is very helpful

Ra
Review №80

Very good and quick and service.. Lcd replaced really good

ar
Review №81

Excellent service. good staff

Na
Review №82

The service was ok but mostly their number was not responding

If
Review №83

Great service and good dealing Good Performance i appreciate huawei service branch bluearea thanx

Am
Review №84

I am much obliged from Huawei customer team and professional/expert services. Especially decent behavior of Ms. Kanwal,

ma
Review №85

I feel good and all staff arevery cooperative in this services center

Sh
Review №86

Sataf and services are so good specially for for Sataf coprative

st
Review №87

Amazing Experience. They Gives Gifts Tooo..

Qu
Review №88

Good

Kh
Review №89

Excellent

Sy
Review №90

Good services

Pa
Review №91

Good staff ND services. I am satisfy

Ab
Review №92

Impresses by the quality of service. Staff are too much cooperative and having great sense of customer satisfaction.

ko
Review №93

Very helpful staff my mobile is repair in 1 hour

Mi
Review №94

Very good and quick service. My mobile works perfectly again.

Sh
Review №95

Best customer service

As
Review №96

Good service

Sa
Review №97

Hello,my phone honor 9 lite is not charging.it is out of warranty can you fix it

AM
Review №98

Awesome invoirnment also customer services

Za
Review №99

Busy people .. doing job .

Ay
Review №100

Excellent services. Good staff I am satisfy

Information
44 Photos
100 Comments
4.2 Rating
  • Address:PK Islamabad Shop no. 34, Ground Floor, Sohrab Plaza, near MCB Corporate Branch, Block no. 32 G 6/3 Blue Area, Islamabad, Islamabad Capital Territory, Pakistan
  • Site:https://consumer.huawei.com/pk/support/
  • Phone:+92 800 000 16
Categories
  • Electronics repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–1PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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