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Al-Fatah
The Centaurus Mall, Nazim-ud-din Rd, F 8/4 F-8, Islamabad, Islamabad Capital Territory, Pakistan
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Sa
Review №1

A well respected super store in Lahore but in Islamabad it may have gained the customer but has certainly lost on providing customer experience.You will find imported electronics, crockery and a lot of household items along with domestically produced ones. Keep in mind the imported crockery is overpriced. The clothing section is overrated and probably the staff itself has no idea where they get the clothes from.The grocery rates are competitive and generally most of the items are fresh.The bad customer experience comes from having everything placed on top of each other. The place is super congested and its hard to move around without bumping into either the support staff or another customer.The staff is helpful by Pakistani standards.

An
Review №2

In my trip to islamabad I went to shop from centaurs mall I am not a resident of this country but regularly visit my birth place and get some good experience and feel like home most of time I do shop from islamabad sometimes due to a modern technology it’s easy to take pictures and send to your family and they can chose it what they like and letter on I do purchase that item I think this is a normal routine of life I booked yesterday Centaurus apartment and went to this store to buy some items to munch and consumed when I went inside it’s so congested no one can pass through if some one is standing to chose anything space between the shelves are very narrow this place is overcrowded and overstuffed which I think for health and safety measures are totally ignored due to this COVID-19 pandemic where social distance of 6 feets are international standard to keep stop to spread this virus is totally ingnored in this place it’s impossible to keep social distance even poor staffs are not able to follow the procedures I think country like Pakistan and city like islamabad must follow the procedures of the COVID 19 and obey the rules to protect the society and world management should take urgent action and fine these type of stores heavily to protect public health as I discussed above when today I went to store again to buy some products I was taking pictures to send my family to chose some items to buy but one of the staff member stoped me and told me pictures are not allowed I was scared as this place is a high alert of security or something else I explained him and he told me his manager asked him to stopped me I went to manager and even he was a more rude then his staff he told it’s not allowed I explained him but feel that there are no customs care and I deleted all pictures of those products and said to him he is very rude and no customer care they have I don’t want to shop on this placeNow I am saying no where in the world in any store where households things were being sold they have any right to stop customers to take any picture of product unless there are something wrong going on again I like to ask authority to investigate this placeSecond yesterday I bought some dry fruit even quality of that was substandard and fresh fruit don’t look like a freshWhat I noted in this country there are no consumer rights customer is just a ATM for all rubbish and paying to buy a things even he don’t like it and all store owner like this one treat them like a third class citizen who are paying them to buy rubbish and feed these businesses owners familyI am sorry I wrote too much but this is what I felt as a person who is living in developed country and comparing services and facilities between itLiving in London the money I am spending to buy things and services I am getting if I compare almost same amount of money I spent here to buy some products but quality of product and customer care services I received here us shameful

kh
Review №3

The departmental store situated in centaurus Islamabad. Most admirable. All imported and local item available. You will not ever seen in Karachi. Best imported crockery, branded clothes available here.

AZ
Review №4

I wrote as much in the visitor log book: Al-Fatah is the best store I have ever been in, in terms of service and attention to customers. Every employee of whom I asked a question, led me to exactly what I was looking for. I dont know what the magic ingredient is, but these people definitely care about their customers, and it clearly shows.

Ma
Review №5

I love the home appliances section the best at Al-Fatah because they give you their personal company life time guarantee for all the products and also provide repair services for appliances purchased from them.I also find that they have a wide range of aplliances with regards to price, so it is budget friendly! I bought an electric kettle from them, it has been 1 year almost, and it works great.

Ha
Review №6

My experience was good because I need oats which I couldnt find anywhere.. But I found in Al fatah

Ni
Review №7

Eye catching place for shopping. You can find Everything you want. Including cloths, furniture, appliances, decorations items and food items.

Ab
Review №8

Al-Fatah is located on the first floor of the Centairus Mall in Islamabad. It is a departmental store. The largest department is of groceries. Next largest is of crockeries and cutleries. However, one can find clothings, make up items, toys, bags and suit cases, electronics items, watches, etc etc in this store.Majority of their items are imported items, so those are quite expensive.If you go early in this store and check out before 11 am, you can get up to 10 percent discount.

Ev
Review №9

Its fine when you have no other option in a city like Islamabad. Then you have to purchase whatever they sell if you are in need. Quality of utensils is very compromised. Rest is ok.

sa
Review №10

I bought two study tables , a blanket and and a cloth stand. Despatched it with delivery services . To my surprise they didnt send table watch with the table. And upon inquiry all respondents on call were trying to blame the driver who wasnt given that item. Upon my request to give me number of branch owners or manager they managed a fake GM namedNadeem who was also kinda integrity failure . In a nutshell it is not about little thing . Its about honesty and the level of fraud one can do in his capacity. This time they could do this only and next time they would do big if given a chance

Aj
Review №11

Very well stocked with professional management. Enjoy high-end grossery shopping.

Sh
Review №12

Very limited shops in centaurus branch where we can buy groceries and crockery along with electronic appliances at a reasonable price.The place is spacious and contains mych variety of kids junk food items including chocolates, biscuits, juices and chips etc.If you go to centaurus and unable to shop from costly brands,perhaps this shop will not let you down.Do pay a visit to this shop if you need food items.They also have mobile corner for cell phone lovers.

Dr
Review №13

One of the best Places in Islamabad for going out for shopping. Wast variety of Products. From A Ball Pen Up to Books and All Grocery shopping list are easily Available.Maintainence of the all Groups of products is very Comprehensively done throughout the working Hours.

Mu
Review №14

Nice departmental store with premium quality items in reasonable price. Very cooperative staff.

Ah
Review №15

Its got good variety for a store in centaurus. Would visit a proper store outside though

Kh
Review №16

They have varieties. Good n clean store.I can afford shopping but I didnt buy anything from there because the prices are too high.

Ay
Review №17

Very well stocked and in addition to groceries one can find home decor, kitchen appliances, clothes, cosmetics and other useful products

Ra
Review №18

Awesome place... Everything under one roof

su
Review №19

A place where you can find almost everything under one roof but the hind side is that some of the products are overly priced. Overall very good shopping experience.

up
Review №20

Perfume prices as compared to green valley bahria shaheen n dawatson are less.store is conjusted space not like green valley .over all good experience.

Ka
Review №21

Way too expensive, they seem out of mind by pricing a simple thing easily available in other markets at 150 and they sell it in 700. Totally INSANE...

Su
Review №22

Online delivery service not recommendedThe mall also has a whatsapp account for online delivery. Ordered stuff about a week ago and still not received yet. I already got my stuff delivered from a far flung city. But their service is too poor to deliver on time.Update: I finally received my package. One of the items is not what I ordered. Now I have to pay to return the package so they send me back the correct order. Absolutely level of incompetence!

Ib
Review №23

U are just a fake . U had a fake id of tvs .we visited but we were blank after knowing the reality. Go to hell

Mo
Review №24

A nice spacious grocery store where you can find everything your house needs including grocery,crockery,utensils,blankets,electronics just EVERYTHING.The best thing is you can find products of international brands here as well .The prices however are a bit higher then other stores but you will always find original products here(no copy).One thing that dissapoints me is their staff not coperative at all.

Sh
Review №25

Very big store located in Centaurus mall. People can purchesse variety of household items, groceries, toys and garments under one roof.

Nu
Review №26

High end shopping mall, fully loaded, imported items. One place for all your needs.

Be
Review №27

Good economical super store. They only exchange the purchased item, no option of cash back

Ma
Review №28

One place to shop for home things but I feel sometimes there few things are copy or fake do I dnt invest my money on them its upto u people

To
Review №29

Quality products but after sale services not good specially in crockery section

Mu
Review №30

A superstore with all items luckily in cheap price of products in their origin

Wa
Review №31

Best super market in Islamabad for high quality & imported stuff.Highly recommended.

Te
Review №32

All good quality items are readily available and the staff is pretty good and helpful.

sm
Review №33

Best place to buy garments perfumes crockery etc.

Si
Review №34

Al Fatah has everything anyone wants its like a mall in itself. Tge prices are affordable and everything is available here.

Ab
Review №35

Good variety. The price gap between wholesale market and Alfatah is quite big. They need to look into possibilities to limit their profit margins.

sa
Review №36

Gud store but Very expensive

Za
Review №37

Located at Centaurus Shopping Mall... It is a wonderful place to shop... You will find so many items of daily use and decoration pieces.... A little expansive but worth it...

ha
Review №38

Apart from the regular grocery stuff, Al-Fateh has a lot of other things to offer.They have a whole crockery section, and also trolleys. They have also kept gym material for sale like dumbells, and gym electronics like Treadmills and cycle. They also have skim products and cosmetics.

Mu
Review №39

Vast variety of products. Very good

Ma
Review №40

Great supermarket. I love the watch counter most and perfume varieties are very good. Every brand is available with discounted prices.

Dr
Review №41

Alfateh mall is one of largest malls in Pakistan located in centaurs, Islamabad, Pakistan.Its located at its First floor. It has wide range of stock available including grocery, electronics, pharmacy, crockery, gym items, fruits, vegetables and meat.The quality of product is upto Mark, although 15-20 percent costly than the market, but everything under one roof worth it.Its worth paying a visit if you go to centeurss mall

Fo
Review №42

Fine place with full of all accessories of home usage including food and non.food products. Overall Its to much attractive and charming

Ma
Review №43

It was too crowded but at least they told you to wear mask before enter, I bought perfumes so I could only told you about that section, they have vast variety of all branded perfumes and they are definitely original

Sh
Review №44

Al-Fatah is the best mall in the city. It can be further improved by providing some sitting place for accompanying elders.

Ma
Review №45

Perhaps a little expensive as compared to other stores. But really great

Sh
Review №46

Al Fatah is the only place in Centaurus that have all the groceries, cosmetics and utensils. Furniture, glass items, bakery and stuff toys are extremely in great quality

mu
Review №47

One of the leading super store based on international super stores concept where you can buy almost everything under one roof.

ja
Review №48

Its decent grocery store with most of the stuff under one roof, consisting of major household commodities , bit expensive though, BTW Just thinking why Toblerone Dark is Missing in all big stores of Islamabad

za
Review №49

Good Shopping.Got all things I needed.Good prices.

Fa
Review №50

Al-Fatah Centaurus is one of the best places to go grocery shopping. It’s great in terms of pricing, variety of products and space.

Mo
Review №51

All household items under one ceiling. Most of the items are at very reasonable prices.

Sh
Review №52

Really a good place to shop where u can get everything under one roof..Speciality of Alfatah is that if you are not getting any imported spice ,seed or sauce from anywhere you will definitely get it from Alfath:)

Sh
Review №53

All under one roof. Amazing

Wa
Review №54

Everything is available there to buy. Quality and price is very good.

Na
Review №55

Very nice place to shop under one roof. Competitive prices, excellent quality

im
Review №56

Good achi offers thi

Ka
Review №57

Very nice store.everything you need under one roof.prime location inside centaurus mall islamabad

Aw
Review №58

Best shopping mall.Prices are reasonable although located in CENTAURUS.

Ad
Review №59

A very good store; exceptional variety; very cooperative & supportive staff

Ah
Review №60

A good store. But must be bigger like the one in Lahore

Ad
Review №61

Al fateh is one of the most bestet store in Centaurus mall because is this served original things and inexpensive

Ar
Review №62

Al-Fatah has been providing an assortment of products to its esteemed customer base since 1941. Here at Al-Fatah they are committed day in day out to serve our customers in the best possible way. Al-Fatah family has been successful in revitalizing its relationship with every upcoming generation of our customers. Their customers are our real strength they encourage us to serve the society in the best possible way. In near future the prospects of Al-Fatah are quite bright as they plan to expand our chain of stores not only in Lahore but in other parts of the country as well till the time that every home nationwide will have an easy accessibility and approach to Al-Fatah.Al-Fatah is passionate about combining the best of three great worlds together. The world of Quality, Variety and Customer Service they never compromise on quality. We believe in the best, hence, they serve the best. They always prefer to subsidize prices for our customers to the very possible extent keeping the standards of quality. They thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality productWith the fast pacing and technologically advancing era they aim to provide complete variety of products to their variety of customers. So that, they do not have to search around for their needs. They aim to present them with all their needs under one roof.

Sa
Review №63

Best place to shop Variety and confidence of being genuine products. Best price for imported products. And very cooperative staff.

Ab
Review №64

Variety of goods available at reasonable price.Congested place.No one is allowed to bring shopping trolley outside the store without their representative.

Ge
Review №65

A good place to buy groceries while visiting Centaurus but its no match to Metro. Things are relatively less in quantity and expensive too.

ss
Review №66

Al-Fatah is an Option when you not go to METRO CASH AND CARRY, PANJAB CASH AND CARRY, D-WATSON, SAVE MART, THEN you choose this 3rd class cash and CARRY.

Sh
Review №67

A Lovely place for shoping in Centuarus IslamabadMostly people visit it for fun and window shopping so therefore the management team of Centaurus mall set the entry fee Rs:300But a good news for Army persons that thay are allowed free entrance,

Ma
Review №68

Its very nice, as always....but alot of this were out of stock on my last two visits.....

Am
Review №69

Awsome place for all household items including hight quality grocery, toys, cosmetics, cutlery, bed and bath etc

Mu
Review №70

You can get some quality products as well as expensiv brands there under one roof ;)

Sa
Review №71

Its a got a huge variety of products to offer. Its little expensive.

Ma
Review №72

A very famous grocery store and shopping mall

Ha
Review №73

Good variety, really liked the experience. Might go again.

Sa
Review №74

It feels so conjusted and they wont provide you a shopping bag for free

En
Review №75

Alfatah has grocery,crockery,home appliances frozen food and even dresses. Its close to being a super store, housed in a small space at Centaurus.

Ha
Review №76

The quality of products is good but the overall maintainance and setup is not good.

Ha
Review №77

Under one roof all quality products. save time save smartly

In
Review №78

I have visited and found many quality products here.

Sh
Review №79

They are good but they dont hesitate to mix soon-expiring items on the shelves so always read the expiry date.

As
Review №80

This review is only for their online delivery service. My experience with their actual store in Centaurus has been good.Before even ordering anything, I had called them and asked to confirm about bank transfer or card payment option. They told me they have mobile POS machines and it wont be an issue. In order notes I also mentioned clearly that I want to pay only via card or advance bank transfer. Then during confirmation call when they told me 3 items were missing, I again confirmed and reminded them that I have to pay with my card so they send MPOS machine or ask me to deposit in advance.When the delivery guys came, however, they didnt have the MPOS and asked for cash. After explaining and discussing, thankfully one of them agreed that I transfer to his Easypaisa account so they didnt have to take the delivery back. Funnily enough, I have just now noticed that on the back of the receipt they even wrote Payment has to be made with debit card. Take the machine with you.On top of this issue, I wont recommend their fresh fruit delivery. I dont know if the fruits were severely damaged during transport or they picked really damaged ones in their store, but quite a few guava/amrood were mushed and squished, while most bananas in bottom row were either split open or were leaking as can be seen in picture. A few other items that were in my order were also missing when I wasnt informed about their unavailability on phone. But I was only charged for the items that were delivered to me.

Th
Review №81

Nice shopping mall. Everything of daily needs is available under one roof. We purchased some crockery, a water bottle, groceries and gymnasium equipment, form AL Fatah. So everything under one roof. It is always a good experience to be there.

Fa
Review №82

Very crowded. And imported items shelf is almost empty.

Dr
Review №83

Awesome. You can buy almost any thing in this super store (Situated in Centaurs).

Fa
Review №84

Love it.... You can get all under one roof

Ba
Review №85

Such a big store. They have everything. But cannot afford to give away shopping Bag for free. People who buy items worth thousand shouldnt be asked if thhey need Shoppers or not. Ofcourse they would need it. Not a customer friendly place.

Wa
Review №86

Superb must visit for good shopping.

Fa
Review №87

A good cash and carry place in Centaurus . Almost every item of every category is available here .

Mu
Review №88

Pretty good has everything you need but is fairly expensive

Sa
Review №89

Just amazing. Loved this spot

Hu
Review №90

Good variety of grocery and crockery. But price is on higher side.

Ri
Review №91

Excellent Store . Little Bit Expensive But U Will Get Everything FromAl Fatah .

fa
Review №92

I specifically went there for cosmetic and makeup stuff and it has nearly most of makeup brands and their service was good too

Wa
Review №93

A store very Well Stocked with Reasonable Rates Structure.

Fo
Review №94

Every thing is available with good prices. Cooperative staff. I enjoyed shopping there.

As
Review №95

Al-Fateh is a good place to visit, it’s a one stop shop where you can get most of the stuff for your kitchen and house. Also the prices , product quality and customer care are excellent and significantly improved with the passage of time.

Iq
Review №96

It is a very good store for monthly shopping, the prices are a bit too high for crockery but the quality is good.

Ha
Review №97

A place for all your needs (grocery, electronics, furniture, clothing, food, bakery etc.).Although expensive but variety couldnt be matched with any other similar store.Must visit store.

An
Review №98

Variety is very good, every section have ample options. i felt it but congested but according to locality margin can be given. Prices are also good and u can have almost everything here.

Sh
Review №99

I like to have options. Thats what al-Fatah offers. Grocery at al-Fatah is a good experience. One thing missing though is a play area of sorts for toddlers.

Is
Review №100

A nice place to shop...everything is available here so happy shopping

Information
100 Photos
100 Comments
4.2 Rating
  • Address:The Centaurus Mall, Nazim-ud-din Rd, F 8/4 F-8, Islamabad, Islamabad Capital Territory, Pakistan
  • Site:https://alfatahislamabad.com.pk/
  • Phone:+92 51 2701065
Categories
  • Supermarket
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–12AM
  • Friday:11AM–12AM
  • Saturday:11AM–6PM
  • Sunday:11AM–11PM
Service options
  • No-contact delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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