user
VFS Visa Processing Center Islamabad
Shahzad, Park Road, Chattha Bakhtawar, Chatta Bakhtawar, Islamabad, Chak, Islamabad Capital Territory, Pakistan
Appearance

Comments
Fi
Review №1

Application submission Procedure requires only half hour if you have already uploaded (scanned) your documents. Please reach 20 minutes earlier before your appointment. Very good environment and friendly staff.

Ha
Review №2

VFS should provide bag or luggage collection point for all its visitors.. it may be paid or free but the security of belongings must be arranged.if A student brings a bag with his documents alone and they wont let him enter. People outside the VFS would charge him around 150-200 for keeping it even for 5 minutes with no security.

Ma
Review №3

Loved This Gerrys office Islamabad.There service and seating Was Awesome. very much coprative Staff and they do all my stuff quickly. Thanks

Am
Review №4

Swift smooth process, some issues in getting appointment online

Ka
Review №5

Staff need to be more considered as most people there for first time, confused about papers & process. Sraff should treat each & everyone with same respect & help as much possible.

ha
Review №6

Very poor service spaclaiy when u come with child not allowed even there bag n stuff mean milk n changing u know its very important to take with but they dont allow n other thing if u have bag not allowed to take r keep with them u have to give to out side shop ppl to hold for u they charge u as they wish very bad I mean its not fair they should hold for us when we done we can take it back

Fr
Review №7

Impossible to contact for any required information and/or update. Emails fail to deliver, landline & mobile contacts not working. The access is like getting in to or looking to meet the most important persons in the whole world. Some staff are simply rude & useless. 100% disappointing.

Sa
Review №8

Quick processing under one roof

TI
Review №9

First class environment. With great followup about the SOP,s about covid19

ra
Review №10

Good service for your document submitted

Ha
Review №11

Bad news:Visited today. For those hoping to visit to process visa etc will be disappointed. Except for a few countries including Turkey, majority e.g Australia, UK staff of VFS have not opened since March (start of covid pandemic).No response on email. Given numbers do not work. Be careful before you waste money starting the process. I hope they open soon. Fingers crossed

Hi
Review №12

Excellent customer service and welll managed.

Sy
Review №13

Vfs global, you need to stop doing business in the world. You are the worst of the worst. Its 21st century, you cannot cope with your incompetence by choosing to ignore your customers

Ye
Review №14

Hi GFS GLOBAL, this is kind of a query. I have applied for my Parents visitor visa (600) for Australia.Could you please tell us that how long does the biometrics process take on the day of appointment? Will they be able to get health and biometrics on the same day? They are getting the health exam time around 11:30 to 1:30pm. Would they be able to get to VFS GLOBAL for biometrics to get them done after 1:20pm on the appointment day?Your kind reply is much appreciated.ThanksAwait reply

SY
Review №15

This place is pathetic. There is no shelter at all. No water. The path is pathetic. In summers with fasting, people are being tortured. Hate their arrangements.

Mo
Review №16

Very organized friendly atmosphere and helpful staff.

Ha
Review №17

Professional and polite staff and best service in premium lounge

To
Review №18

Prime time is very good time for appointment.

Ej
Review №19

Good service but the parking facilities are not good enough. A kacha parking is available where there is lot of mud in the rainy days. It should be mettled at least and proper in/out exists should be provided.

Dr
Review №20

Parking facilities are not good. Staff on reception need some ethical training. But staff inside is good and cooperative

Az
Review №21

Its really nice experience. Very nice and helpful staff. They cant waste over time.

Za
Review №22

No website will tell you that photocopy of even national identity card or visiting card will be accepted just on A4 full size paper....Gerrys will cost you 20 per photocopy...so prepare every photocopy on A4 paper ....

Sy
Review №23

Very good experience of visa processing

Re
Review №24

Best way laundry service

Ab
Review №25

Its good and helpfull

ar
Review №26

I took my wife to collect her passport on Pakistan day after receiving a message from them. They wud not answer phone and when they did, they put it back down. There website was showing it to be open. We thought may b they r so busy that they cant answer phone. After driving two hours there gaurds told us it is closed. The gaurds told us that many people had come before us only to b turned back. These people r so unprofessional and inconsiderate I dont know how these people sleep at night. There is no body accountable like the rest of Pakistan. There r touts outside promising people that they can fix visas for them and ripping people off.

qa
Review №27

Parking is bad specially in rain. Process inside is good. There shouldnt be segregation between high paying and normal customers

sh
Review №28

Nice staff

Aw
Review №29

Staff are not good.they are misbehaving,using harsh words ,asking for money.they all are crupt specially madam Sobia and one guy with long beard in the upstair office for Italian legalization.

Eq
Review №30

Amazing very cooperative strict security

Za
Review №31

It was very good... They have everything streamlined and very easy to go to your required visa centre... Staff is very helpful and courteous...

Sh
Review №32

Pathetic service (both the online and the Islamabad office) as i experienced in May-June 2019.Poor management.

Ir
Review №33

They have hold my brother passport from 6 months , we wrote several mails but nothing happened.

Mu
Review №34

Appointment is just a formality they deal on first come first serve basis. Book your appointment before going because they charge for walk in interviews. If you are late dont worry just go same day as of mentioned in your booking.

Mo
Review №35

They are ok, but can be much better in terms of services provided, I have tried UAE, France, Oman and so far the worst is ISB

Ah
Review №36

Visa processing center with best customer services

چو
Review №37

Every thing was fantastic

ab
Review №38

Excellent staff and service.Should improve parking

78
Review №39

No waiting area. You have to wait 2 hours at least outside under sun

Ba
Review №40

There is bribery and corruption and there is no discipline

Ad
Review №41

Found good service.

ha
Review №42

Good Place, Good service, Professional staff, Easily accessible, well mapped, dont take any bag with you but just the documents or they wont let you in with.

Al
Review №43

Compared to the old G9 center, its far far superior. The whole process was very streamlined, granted I did pay for the VIP lounge, and finally has a parking where you can actually park and go in rather then taking a driver along to move the car every 5 minutes.

Ha
Review №44

Its Easy to submit DOCUMENTS for applying visas to different countries in Pakistan

um
Review №45

The staff was caring

Um
Review №46

Good experience

Sh
Review №47

Easily accessible, well mapped out. Good services. The staff is helpful and friendly.

At
Review №48

Ok

Mu
Review №49

Place including parking and inside building are very nice and staff is very cooperative.

Pe
Review №50

Excellent

Te
Review №51

Vfs global

sa
Review №52

Was good

Az
Review №53

Nice service. For walk-in visit at 12.30 PM.

As
Review №54

They doing good job but need more workers because they take long time when u have appointment here...

Mo
Review №55

Overall satisfactory experience but have to wait for while because the they were starting their counters little late than the given time .

MO
Review №56

Ve apply visa on 27/08/2019 and for answer maximum time is in 2 weeks but v contact with home office at Liverpool they make decision in September and send back all documents but until now vfs did not contact with us also v have paid priority service it’s four days half month now

Ha
Review №57

Good place but ruls is not good gorment of pakistan need to chang the rulz of vfs its tomuch even for viseter its not good way and also no body give info abut anythink the need to open informaction window need to teach people if any body come to take info thx i hope gorment doo this thx vfs and pakistan gorment

Ma
Review №58

Staff is really nice and cooperative. ️️

Ab
Review №59

Good facility by Gerry Danata.Must take online appointment before visiting or otherwise you would have to pay double fee, which could be almost 5000 to 10000 PKRs per case.Take all necessary photocopies and prints with you, they have printing and copying service but it is as much costly as upto 800% of the local market. Only one attendant is allowed with children candidates.

sa
Review №60

Staff are so nice n helpfull.its great place for your requirments

Fa
Review №61

Generally good but security guards act like visa issuing officer not V helpful if you are with somebody on the wheel chair,I had to show him disabled sign suppose to facilitate disabled people on there site management have tried but these guards ruin there efforts.

Sh
Review №62

Good services

Mu
Review №63

People are coperative

As
Review №64

Nice service and professional staff to work with..

Mu
Review №65

I am extremely satisfied with their service.

Mr
Review №66

They provide facility to the ppl who want to submit their Visa application. Overall environment inside the office area is neat, clean n comfortable. Staff were good n efficient. I will recommend go there an hour before ur appointment then you will be free as per given time of ur appointment..

As
Review №67

Average services.... dont answer over land line contact numbers.

Mu
Review №68

Very poor service, no respect ro pre-booked appointment for schengen visa. They will just serve you one first come first basis leading processing time upto 3 hours.

Ki
Review №69

It’s absolutely nonsense.. it’s is make any sense to me you don’t have the contact number for Uk . Details and details updates and give full information that people understand.

Fa
Review №70

Best service, corporative and well trained staff

Us
Review №71

Processes are good. The parking should have trees

Ch
Review №72

No proper place to sit. There is no shade for the people who are in line to enter. People have to wait outside under the scorching sun.

am
Review №73

The staff is very helping

Sy
Review №74

Detailed review will be shared in few days time.

As
Review №75

I was there a few days ago. Easy to find and had a driver who stayed in the car, so no problem with the parking. I was there for family visit to Norway. The reason for the very low score is:- they asked for papers that were not asked for on the site norway.no for my application (asked for FRC and how can you prove your xxxx is daughter of xxxx, how can you prove she is Norwegian citizen??? I replied it was proven due her passport and POC) several questions like this.- the clerk apparently thought she was working for the Norwegian government as an agent- I forgot one document and they told me to bring it the next day, which I did. And guess what: they had already forwarded my case, so I was asked to go on norway.no and find the email I would have send the document to, myself... in other words: I traveled from far away to their office twice, when they actually should NOT have forwarded the incomplete application OR just given me the email to the Norwegian embassy in Abu Dhabi (which handles all cases from Pakistan).Poor service, nosy people asking questions they are NOT entitled to ask and actually do NOT have to ask.Feel sorry my embassy, which is using this incompetent company.

Am
Review №76

They are providing great services when it comes to apply visa for any country.

Ka
Review №77

I went there for Canada Visit Visa Biometric Enrolment. There was seperate portion for Canadian visas. Big and organized parking was availabe. Process was smoothly done. My appointment time was 9:00 AM.I came out at 9:45 AM.

am
Review №78

Be careful guys. They are cheaters.Charged my parents 12K for two applications and forced them to go for premium lounge. Despite arguing with the security office multiple times, he did not agree and forced everyone to go for premium lounge.I am writing UK visas as well of how they are cheating the innocent people of Pakistan.Pathetic to say that our own people are cheaters and we blindly trust them.

Gu
Review №79

Contact number given does not work...Id give 0 if possible

sh
Review №80

Too much crowdy place. But nice clean environment

Hu
Review №81

Easy to find. Good service. Wheelchair accessible and polite manners.

Ra
Review №82

Buu time lany an

Mu
Review №83

Good services. Cooperative staff

Yy
Review №84

Good

Ma
Review №85

I use premium service .was realy worth the price

Qu
Review №86

Parking place was pethatic, especially during rain it seems to be a dirty pound but due to the excellent behaviour of staff and management I will give 5 stars.

Al
Review №87

No credit card for paying fee. Outrageous fees they charged 6000 rupees just for biometric collection per person. I will complain to Australian embassye.

sa
Review №88

Worst experience...no facilities available...change timings of office without informing...people came from far n different cities get hectic service and no service from them...kindly take action

Iq
Review №89

This is the place where to solve visa application

Kh
Review №90

Very much cooperative staff .i like the way they smile and treat the clients

Za
Review №91

Visit there with hope .....

Mr
Review №92

Very cooperative staff.

ma
Review №93

Fast system for visa process

Mr
Review №94

Good

Re
Review №95

Well run facility.

Mu
Review №96

Wise people, discuss and get done.

Na
Review №97

Wonderful. Well managed and organised.

Ra
Review №98

Great location and wide parking

Mu
Review №99

They humiliate you without any reason.

Mi
Review №100

Applied as premium service ( 5days ), after 10 days, i have no email or contact number to ask about my Visa status..

Information
66 Photos
100 Comments
3.8 Rating
  • Address:Shahzad, Park Road, Chattha Bakhtawar, Chatta Bakhtawar, Islamabad, Chak, Islamabad Capital Territory, Pakistan
  • Site:https://www.vfsglobal.co.uk/pk/en/about-vfsglobal
Categories
  • Visa consultant
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:9am–5pm
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations