There is like 2 employees for a Walmart sized store.It is completely disorganized and very hard to locate things. I went looking for a ADF Scanner and there are only All in one printers.If you are an average tech user, this is not the place to go, disorganization and cheap brands will make you crazy. If you have little or no knowledge, avoid going this place.Seems that some time ago, this was a great store, now it looks like a thrift store.
This used to be the go to place for electronics. They are now a shell of their former selves. More than half the store was filled with empty shelves. The only products they had was gimmick products. The TV section did not have a single TV. There is no longer a camera section at all. From the looks of things, this place is going out of business. If you wish to find what they used to sell, check out microcenter.
Store opened during the week at 10am; a bit late in the day for me while Im running errands. There was one geek squad / tech guy in the fix it Department discussing computers; didnt know that you can still get Windows 10 online for free. Provided some incorrect info to the customer. I ended up getting some equipment for my computer at home; reasonably priced. Cashiers were friendly; however, didnt have someone in the returns department. Had to grab a cashier to walk all the way back down another area to complete a separate transaction. Oh yeah, they have a coffee bar, eating area; all off line. Unsure if this is due to the virus or not, but was a bit disappointed after I walked meandered to this area like a moth to the flame; only to find it abandoned. All-in-all, service was good; and great place to get computer parts if you know what youre looking for. Better than buying from online and getting the wrong thing, etc.
Weekday at 11:30am only 2 sales assoc found in entire huge store... and one cashier on his phone (no customers at checkout)Store looks like it is in remodel mode with empty shells and displays in disarray. The 2 Sales associates seemed more occupied with assembling shells then helping customers. When I asked about the state of the store and lack of sales people I was told it was because of COVID and reduced sales. However there are over a dozen customers in the store at the time wandering and looking for help.I found somebody finally that was able to help me locate my laptop stand I needed, Frustrated by then with lack of help, in the higher prices at the store, I decided to take my business elsewhere
Service was a little slow. I could always however count on them to be on point with the storage devices. The prices are affordable. And Jeremy was a big help.
It was a ghost town. The store is deserted of merchandise and employees. No one to help me find my 100 foot ethernet cable. I did find it on my own. Checkout was a breeze with no one there ahead of me.
I’m a big fan of the Fallout franchise, and my trip to Frys really spoke to what we should expect in a post-nuclear world where small bands of renegades pose a menace to everyone else who is just trying to survive, and the living begin to envy the dead. My dad always said that if we weren’t careful, one day, the United States would start to look like Russia or North Korea, and after I walked the isolated wasteland of a store lined with empty shelves and skirted ceiling tiles that had fallen to violent deaths on the grimy floor below, I knew that day had come.
Was sad to see the state of the store when I visited. It has a depressing atmosphere and employees seemed disgruntled when approached. Availability on products has gone downhill. Frys is definitely not what they used to be.
Customer service is not what it use to be. When the store manager will lie to your face then is not man enough to own up to it. Shame on you Mr Earlie. I hope the $39 you saved was worth it because you lost a customer for life.
Best way to loose sales, dont have personnel to serve your customers and have them walk out.
Used to love this place, but now its like a ghost town. I would venture to guess that it will be closing soon. Shelves were bare and what stock there was was outdated and not name-brand. So sad.
Its bad enough they are closing, so the shelves are pretty much bare, but come on, how many people ask for board level components specifically by type, classification, and rating, then steal the 35¢ item. The end of Frys signals as much as Radio Shack did: The end of a company too obsessed with one part of their business, to pay attention to the rest of it. My last visit will like be just that, not because theyve closed, because I was made to feel that uncomfortable.
Good to hear there going out of bizzness but the sales now are incredible
Everybody was so nice and helpful. However, I was just a little taken aback at all the empty space in the building. One of the CSRs said they had to cutback as a result of COVID-19. Aside from that, I had a great experience there and they had what I needed and more.
I’m only leaving a 5 star review because of what Frys used to be. Shelves are empty or lined with random stuff you’d find at a flea market. Hopefully they can get back to their glory days.
Nothing on shelves.. looks like a ghost town.. only saw 2 employees in the entire store. So sad to see.
Frys has been my favorite electronics store for many years. I have built atleast 14 computers with components from there for my friends and family. Cameras, electronics, a 3D printer, countless electronic components, and many other things. However the state this store has fallen into is very disappointing. The shelves are empty. The employees dont care. There is a single hard-drive in the entire store. It feels more like a rummage sale than an actual store. I drove 45 minutes to be severely disappointed and leave empty handed. Im only giving them three stars because of the many times i DID find what i was looking for.
Store is empty, suprised they are still even open. Cant see how anyone would 5 star this place in the condition it is in.
Great prices. Great service. Great people.
The place is practically a ghost town not to mention our crazy pandemic thats been gripping our nation, when I visited to price out some amps and subs there was nothing to be found as far as those items were concerned. I wondered around for nearly thirty minutes trying to find something, anything. Not only did I leave out empty handed nobody even bothered to ask if I needed help looking for something. I left feeling a bit uneasy at the thought of all the people working and not one able to provide adequate customer service, like zombie workers in a corporate machine they trudged along minding their task at hand like it was the only thing in the world to do... I did buy some wires from here that following week. Good wires.
Seems that this place is going out of business. Theres hardly any inventory. Some shelves are empty.You can still find some find a few neat things there but there isnt much variety anymore as there was years ago.
Not the same as it was 7-8 years ago. Very empty, no selection at all. Shelves filled with nothing but the same cheap Bluetooth tower speakers spread across the entire store. I used to buy most of my home audio and computer parts at Frys, there is none of this to be found! Best Buy has more inventory and selection. R.I.P. Frys.
Its been a while since Ive been to Frys and Im sad with what I experienced. Used to be an electronics playland and I could spend hours in there. But this last visit (Nov 2020) it was a shell of what it used to be. Tons of empty space, limited selections and products, and very few people. I know we are in the pandemic and with online ordering and people not getting out so many companies have been hit hard. I am so sad to see this superstore fall on hard times. I wish there was a way to resurrect ito its forner glory.
I dont know why I still go here. Every time, and I mean every single time without exception, they dont have what I drive all the way out there for in stock. Id rather spend all day in a proctologist que line waiting for a colonoscopy, than ever go here again.
Place looks like there going out of business. Shelves were scarce.
Bare aisles, outdated stock and poor customer service. That about sums up the last 2 years of Frys stores here in Houston. I’ve seen a few people mention Covid as the cause. And while it’s not helping their stores or anyone’s. The fact is Fry’s stopped stocking new merchandise last year. A quick google search “Fry’s going out of business” will return a number of articles from last year, pre pandemic. In which Fry’s publicity stated they’re not going out of business, but restructuring the way they sell & stock merchandise. If you ask them in store, they’ll tell you they’re focusing more on contractors or selling consignment merchandise. Apparently they want to sell large appliances on consignment now. In other words, they want to be middle men.So if you’re an average customer looking for TV’s, home audio, computer gear, laptops, cell phones, car audio or basically anything electronic. Do yourself a favor and don’t waste your time shopping here. Customer service was never good, but you could always find what you needed before. Now just barren shelf’s, outdated electronics or off name brands is about all you’ll find. That’s truly sad, as Frys used to be a great store.Best Buy’s probably the best all around for current electronics, Target & Walmart are good as well. Micro Center is great for all your custom build PC needs as well as electronic building components.
What was once a proud beaming Mecca of tech supply is just sad and depressing now. There were exactly 3 customers in the store and I still spent 10 minutes trying to get an associate to assist me.
I went here to look for those sales on their Android tablets everything went fine
They barely had anything worth buying... Very disappointed
Frys used to be my favorite place. It is now just a husk of what used to be the electronics and computer behemoth.This store is kept clean, so thats nice but 80% of the shelves are empty. Do not expect anymore to build a PC from their stock.
Very Sad. Place is so empty now. I guess Covid and Amazon is taking way all the businesses. Came in on Saturday morning and seems like only 5 employees working in the whole entire business.
I went to Frys Tech Service for computer repair. They give up front reasonable quote pricing. They did a great job for what I needed and stayed within the time given for the repair. :)
I Always enjoy going here great selection and courteous employees
My all time favorite electronics store, but they are going down just like Best Buy etc. because of manipulators like AMAZON. People wake up!!! Shop at your local stores. What amazon does is called modern slavery. And they are also making employees at local stores loose their jobs because of low sales and pandemic.
Going downhill quickly. No stock on the shelves, specialty items and parts not replenished. Used to be an awesome place to buy technology, but a far cry from what it was even 5 years ago.
I just thought it was weird that they dont have fitbit chargers, but they have cosmetic supplies in an ELECTRONIC store
It was a large store and had none of the products i was looking for. products go off the shelf very quickly. So you might have to wait the next day or week for them to be replaced
The place is big, but not having so much merchandise it looks very empty and sad :( maybe is for covid reasons
The store looks like its in its last leg. Almost nothing in stock and beginning to sell snacks and perfume.
This is a great store. I am baffled at the complaints about empty shelves and bare bones inventory when it is clearly due to the pandemic. Hopefully they will survive this and become the robust store that it once was.
Three sales associate I spoke to was very knowledgeable and helped me make a great investment.
They did not have many selections of batteries so i went elsewhere.
The store looks as if the are going out of business.. no personal around to help answer any questions...
Great store to find out all your electronics
Didnt have much in stock because of the pandemic but it was the only place in Houston that had the crimp players that I needed.
Frys is my place for electrical supplies,but right now they are having a hard time. The Covid 19 virus has them in trouble. Most all their merchandise in electrical supplies comes from China. I went in 8/12/2020 the place resembled a ghost town. Other than the employees I think there was a grand total of 8 people. I hope they can stay in business.
Extremely disappointing to be honest. Took my son to see if this location was in the same condition as the others seen on YouTube. Sadly, this location is EXACTLY like the others. They have no inventory of ANYTHING!! They have nothing but old outdated technology. The home theater rooms are empty (no speakers). They only had 4 or 5 TVs in the tv area. There were no computers or monitors to speak of. The multimedia section had cases of water instead of media. The newest computer memory was DDR3. There were less than a dozen total appliances on the floor. The cell phone display was limited to 3 choices: iPhones 6s, Samsung S10, or a Jitterbug phone of some sort.I honestly felt bad for all of the employees. How embarrassing for the staff. Im not really sure how theyre still open as they have NOTHING of value to sell. If this is really happening at all of their locations, I dont know how the corporation is still in business and paying bills.
Used to love this place like 5 years ago now you walk in and no one greets you, seems as its going out of business. So empty and nobody assists you.
Almost empty every single item. May happenings due to Covid-19.
Store is closing down. For an electronics store, there is only 40% items left (if that), and its of nothing nobody wants. They used to be the IT store for building computers, but it looks like a flea market now.Its sad because I truly loved this store. Even if I didnt have the money, I would go because it felt like going into a Geek amusement park.I grew up in this area and worked at the McClendon Drive-In movie theater. I watched the tear down of the theater and the construction of Geek Electronics Wonderland.
Just about all the shelves were empty due to remodeling during Christmas smh
They are downsizing the store it appears which is kind of hard to find even the most common items. Always friendly staff available and very well organized. Store is undergoing changes inside as well. Giving 5 stars because this store has always given me great customer service and do recommend it. I have been going there since opening day. Just hope the downsizing does not mean going out of business. Had to go to Best Buy to find a micro SD 64gb and above because the employee told me due to supply and demand, all they carried was what was on the shelf. Shelf had very small selection and not what I was looking for. So hopefully you find the item you need. I am sure TVs and major appliances will be easy to get there. But small components, hope they keep a better stock.
Looks like they are going out of business. There was nothing in there, when I say nothing I mean you would need.
The store is useless. Order on line!
Costomer service sucks so bsd at this location never want to return
This place looks like its going out of business. Workers acted like I was bothering them when I asked for help.
They are out of a lot of stuff. Not the same. Hopefully they get back on track.
I actually asked an employee if they were going to close. Their selection is spotty at best right now. Fortunately they did have what I was looking for but nothing worth browsing at.
Looks dead since covid... Cant wait till it goes back to normal. Much better than Best Buy.
Frys is awesome i love gadgets and frys has them. And movies and electronic components and i could spend a paycheck there and still want something else.
This place used to be my go-to for electronics. It has changed drasticly... kinda seems like they only buy overstocked chineese junk now. Almost like shopping from wish.com
Im just really not satisfied with the customer service that was NOT rendered on this morning for my purchase. I understand that I bought the display, and was not looking for any additional discounts, but for you to not have any of the printer components saved to give to the customer outside of the plug is Truly Unacceptable in my opinion. No Box, No CD, No USB Plug, the things that come with that purchase. Also, I ask for wrap paper, bubble wrap, clear wrap, and NOTHING was given At All. So I had to walk out of the store with a Displayed Printer, NO Box or Accessories, and Unprotected.... If this is the quality of care that a customer is suppose to receive, our business will be conducted elsewhere...
The place had no inventory. Looks like a ghost town.
It used to be that everyone came here for computer equipment, but the store really seems to be struggling nowadays (even before the Pandemic), as it doesnt seem to draw the crowds that it used to.I can remember 15 or so years ago when they first opened this location, the store was like a computer geeks Walmart with people everywhere. These days youre lucky to see 50-100 people in the store including staff. Areas that used to be filled with product are now empty shelves and open floor space.I still like going here personally; my last few TV purchases have been from here, as well as occasionally some computer stuff. But truthfully, I dont see this location lasting much longer, especially now with the Pandemic.I really hope they dont become the next Circuit City or Radio Shack. At least the Webster and Sugar Land locations arent faring as poorly as this location is.
This place has anything you’ll need. Tons of parking and great prices.
I dont know what happened to Frys they used to be the place to go for electronics. It no longer seems to be. Disappointed by what used to be my go to computer store.
I went to frys without the knowledge i needed to have to know what i needed to buy i asked the girl in the front does she know anybody there in the store that could help me she called for luis onofre (not sure of the spelling) he came out from the back and knew exactly what i needed and got a very good deal he even brought things that i needed that i did nt know i needed i got just what i wanted and he is the best very helpful and understanding thank you frys for your great help and for the quality of employees that you have thank you george horan houston tx. west rd. and 45 N store.
Helpful staff given that their stock levels are very low on the shelves.
Usually a great store but due to Covid 19 ... Very little merchandise in store
They need to close this location store is not stock and partially empty shelves
They arent helpful bc the segway.. If you ask for anything. They say were out and not ordering more.
Needed a vacuum sealer and Frys had just the one I wanted , in stock, and at a great price. Great friendly checkout staff. I love shopping here.
Limited stock. Think they are closing this store
Best prices in the world Craig.
As always the staff were helpful and nice. The shelves were somewhat emptying out. Not sure if internet business is getting to them...Their selection for the computer components is still great tho.
Great prices and good customer service great!!
Great staff! I love frys because they have so many things you cant find at other stores especially for your computer stuff!
Ordered an eyeglass holder ($6) that stands up (online) and went to pick it up. this is the only place that I have found in town that has these eyeglass holders in the store. they do have them online. I got this cute mini photo album ($4). I dont go to Frys much but I did have a good experience and the checkout situation is excellent!
I bought a Bluetooth speaker with remote and it didnt come with batteries like it said and the numbers for the radio dont work and i cant take it back because I lost the receipt
This place has gone downhill since I started shopping here 15 years ago. Its mostly empty, without any of the major computer components that one would need for PC building. Looks like theyre appliance and television sections are dead as well.
We went today to by computer parts to build our computer. The place was empty like it was closing down. They had next to nothing there. Total waste of 1.5 hour drive.
It was extremely clean on the outside and the inside. The only thing is that yall where missing alot of products like speakers and beds. But otherwise all the components for the computers where there.
I have gone twice in six months and the shelves are empty. Just hang a going out of business sing up and call it quits
Lots of empty shelves. Not really worth going there any longer.
Store was empty. Went home and checked their website instead. Not a good idea to go to the store.
Love this place. Some staff could use a bit more knowledge of the products they sell. Please quit pretending to know the answers to questions you dont know. Other than that fantastic store and still many knowledgeable people here.
They are a great company, but suffering from the Covid pandemic.
This was my 1st time ever being here. Its huge! Its like a Walmart except everything electronic, and even has appliances. The prices arent bad at all! I walked in and automatically wanted to buy things. Make sure you dont go in before you pay bills because Im sure you will walk out with like $5 left. Lol this is a great place for Christmas shopping, and if you have any money left from income tax. The TVs are amazing and most arent bad prices. Laptops are typically expensive. You get what you pay for, so I understand the prices on that. Theres an area where you can get parts to rebuild or change or upgrade your computer. Or build it yourself. I will be back!
Not many customers when I was there, but a staff didnt think it was worth his time to help me look for an item. Have to go to front desk to get info. Lady in front desk is much more amiable.
Always helpful employees
Ghost town. No body home.
Usually Frys is a great go to for computer stuff but now they dont have nothing Im stock.
They had nothing in store. Wasted my time driving there. The had no computers,laptops,or any other electronics.
Asked if a speaker had a wall outlet plug and all the guy would say is just use blue tooth.
No stock. Looked like resale