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Jay St Video Games
1 Crossgates Mall Rd, Albany, NY 12203, United States
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Jay St Video Games

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T.
Review №1

The service and selection is good. The prices are aggressive but I realize they have to pay the rent to Crossgates somehow...

Na
Review №2

Selection and trade values have improved with the addition of newer management. A pleasant surprise to see a local business get in hard to find/import goods. A decent spread of higher end goods and used video games. Comparatively priced versus national chains, check here before spending more somewhere else.

Da
Review №3

A far better alternative than Gamestop or any big box retailer. Ryan and crew are good people. Knowledgeable and friendly staff who, gasp, actually enjoy gaming but arent snobby or rude about it. Good selection of new and used games for both modern and older/retro consoles. Better trade in values by far than Gamestop. Youre not going to find aggressively lower prices below MSRP on newest releases, but lets be honest - you wont find that anywhere. For not a big box store, even newer games are competitively priced. Beyond video games, lots of trading cards, collectibles and novelty tees...fun nerdy stuff. Bottom line, dump Gamestop or Walmart and spend five extra bucks to support a small business owned and operated by actual gamers.

Ch
Review №4

ATTENTIONFor anyone that is buying anything electronic at this store please make sure to ask person assisting you to test and show you that what you are buying works. I spent $60.00 Dollars on a game boy advance that unfortunately needs repairs. The guy told me he tested it, but obviously not if I have to put more money into it.

An
Review №5

BEST PLACE TO BUY USED VIDEO GAMES CAW CAW

BO
Review №6

These guys really have a passion for games. There really nice and the guy was supet chill. Im dropping game stop and coming here from now on!!!!

C
Review №7

That tall one with the glasses is helpful and sexy

An
Review №8

Love being able to find all the old games and platforms! Staff is always courteous and welcoming!

Ti
Review №9

Sorta like MR. Dealz but smaller same concept.

So
Review №10

Shady store practices, sold me a sealed transformer and claimed it was new but found out after opening it was resealed and not new. Also charged 4% extra for paying with a credit card, dont do business here.

Vi
Review №11

Yeah they have a Dwarven Gaming Smith who was very helpful. Custom made the disc too from obsidian. P cool guy. Forgot his name tho.

Ga
Review №12

Great place to shop for everything gaming with extras such as comics and statues. Staff is always willing to help track down that game youve always wanted or can let you know when it comes in. Plus, great trade deals running all the time!

yi
Review №13

They great prices and dont listen to vegetable Oil because he doesnt know what hes talking about j street games is not a scam and is a great store in general

Ja
Review №14

Traded in games at “Jay St Video Games” a while back, apparently it was a different store under different ownership, so the current shop wouldn’t accept my lousy $17 in store credit. They proceeded to tell me the new owner bought the “store”, but did not receive any inventory, and was using a different system to track their inventory so therefore could not honor my store credit. So I’m curious, what exactly did the new owner buy if he received no inventory, or software by which to track his own inventory? Did he just buy the name - “Jay st Video Games”? Not sure what businessperson with any wherewithal would purchase that?But additionally, I went in on 12/23 to scope out and see if they have a used Playstation 1, which they did for $29.99. I go back on 12/26 and suddenly the price jumped up to $39.99 for the same unit. So they wouldn’t honor my store credit, and they arbitrarily price things probably based on the latest Amazon deals they’re trying to compete against. Very shady business. I’d buy my products on amazon or ebay. I wouldn’t be surprised if this place closes up shop soon and then reopens under another name.

De
Review №15

Awesome place. Ryan was super friendly to talk to and gave us more than a fair deal with what we were trying to do. I love shopping local and having the opportunity to support the community again, I will one hundred percent shop here again. Ten out of ten recommend.

Ph
Review №16

All the games from any system that you can ask for with other cool toys and figurines.

Ve
Review №17

I am leaving a 1 star as I had bought a game from them a month ago as a gift for someone. I was unable to check that the game worked for 3 weeks as it was a gift. We found out the game cannot be read! They have a 7 day return policy. I spent 50 bucks for a trip down memory lane for someone and it doesnt even work... You take in games and dont check that they work and have a garbage return policy.... I will not be purchasing anything from you and will make sure friends and family know you guys dont check things before selling them

Au
Review №18

If youre looking for older games like nintendo 64 and that kind of stuff than this would be the place to go. Ive never actually bought something here yet just because I usually had what I needed at the time but the staff here are always helpful in checking if I need anything and they also give good suggestions on what might be a good pick. Overall this is a neat out of the way video game shop that also sells various figures, movies, and I believe manga as well.

be
Review №19

Good selection of games. Easy to get to. Good prices.

Ro
Review №20

Spent over 200 bucks on amiibos I got from this very same place traded it back for a lousy $22.20....and thats with their 20% bonus on trades. And then the owner tried to downplay both my rare golden amiibos as common. Place is a scam but I wont deny the fact they do have great products just need better business practices.

De
Review №21

The people here was so nice. I like the anime poster I bought from there. Sadly, that is the only store they have. So, if I want to go to that store again Ima have to leave the city and go upstate.

Ja
Review №22

Weird business practices. Every time I go there.. they have wrestling figures but, cant sell them yet. Months apart..same story.

Cy
Review №23

Staff is the only redeeming factor of this store, everything is over priced, but the people are nice and personable so if you are not familiar with retro games and are willing to pay more in exchange for great customer service and help finding exactly what you are looking for, then this is the place to go.

Da
Review №24

They have a selection you just cant find anywhere else. They also offer comic books, which could be organized better but are all in great condition with backboards and plastic.

Ry
Review №25

Hands down the highest trade in values and best prices in the area. 20% more than GS pays, and they will always price match or even lower prices to accommodate customers. Friendly staff and fun environment

Sc
Review №26

Awesome local small business. Offer a great selection with the best prices around. You can find vintage video games , as well as comics, posters, collectables, and more.

Li
Review №27

**WATCH OUT AND MAKE SURE YOU DOUBLE CHECK YOUR STUFF BEFORE PURCHASING FROM HERE**Literally sold me a broken Xbox one. They wouldnt even take a look at it or let me switch it out due to me throwing away my receipt days earlier because the console seemed to be working fine at first. Pretty sure all Xboxes come with their own individual serial numbers to make sure this is actually the one I bought from you guys...but whatever. The Xbox didnt come with its original power cord (this ones wattage was VERY low compared to a standard Xbox one power cord and the console would randomly turn off/over heat). AND it also wasnt even factory reset! Thank God I have a friend whos good with consoles whos going to TRY to fix it and is letting me use his in the mean time. Maybe next time you sell a pre owned item - make sure it actually works and you give people the right stuff with it. Ill be going to Past Time Legends and other BETTER local places from now on for my gaming needs. Very disappointed considering I always went here for games and such.

NA
Review №28

My son loves this place. More for looking than buying. Got super cool vintage toys and games if your a collector.

Ve
Review №29

This place is a scam. They tried to sell me a defective $80 gba game. Luckily I had my gba on me and was able to test it before it was too late. I’ve bought defective products from here before. Bottom line is that this place is an overpriced scam. Do not go here, you will end up regretting it in the future.

Is
Review №30

Video games, toys, cool employees, very personable ownership, great prices buying and selling, active on Facebook with regular deals postedThe place to buy games at the mall trulyThey will price match GameStop store credit value in cash on tradeins I believe

An
Review №31

Great place for video games and all varitey of gaming systems. Fair in prices for trade ins and lots of collector memoribilla too

wi
Review №32

Music was so loud it was nearly impossible to have a normal conversation or even shop reasonably. Mentioned it to the staff and they just kinda shrugged it off. Woman working the counter was very nice and polite and appeared to be doing the best she could given the horrible environment. A man was working on displays( manager or owner maybe?) And he was incredibly rude and dismissive. When asked about a product, he completely disregarded the question and went on a rant about how we shouldve bought it from him instead of GameStop and we couldve avoided the problem, instead of offering a product or solution for our current problem.Would give zero stars if it was an option.

Bl
Review №33

Great prices nostalgic games retro and newer so, Good Good Good all around Good!

Aa
Review №34

Good prices but you got the same customer service as a pawn shop in the ghetto.

Je
Review №35

Guy was just trying to tell me what he thought I wanted to hear to get me to buy. It didnt work, instead it drove me to leave the store without a purchase.

Br
Review №36

Overpriced used items and the new board game selection is a nightmare. They say the pieces in the games are accounted for, but when you open them, the pieces and cards are thrown about and all mixed up. So yeah.... Did I say overpriced? Haha, oh yeah I did. Please reconsider before buying from them, check eBay and gauge for yourself.

Mi
Review №37

Many classic old video games for the ps2, xbox, even nes. Pretty good variety

AJ
Review №38

Great, locally owned game store. Highly Recommended!

Ja
Review №39

I would give this place negative points for its over priced garbage, salty staff, and the peer pressure to buy or get out and not letting their customers browse. The icing on the cake is their blatant attacks on other local business and their attacks on customers that shop other places. This place seems like a really over priced D&D cult than a place of business.

Je
Review №40

Bought some posters at this location the reg person was really nice :)

S
Review №41

Full price for broken games/items. Kinda garbage

Ot
Review №42

Absolutely atrocious trade prices. Do not bring your stuff here.

Br
Review №43

Ok video game store.

Jo
Review №44

Very awesome and helpful

Re
Review №45

Staff always seem like youre bothering them when inquiring about anything in the store, despite there being signs telling you to ask about prices. I was ready to make a sizable purchase but was put off by the attitude from the employee towards me and the product. Not surprised their other location closed.

Tr
Review №46

Always have something new and different

De
Review №47

My daughter was looking for a hard to find figurine for her son. Not only did they have it, the price was exceptionally good.

Ka
Review №48

Very friendly and helpfull

ma
Review №49

Loved it. Funkos

Dy
Review №50

Its sad to see old games sold at gouging prices. Sentiment has value, but nothing near these extremes

St
Review №51

Good prices and lots of stuff

Ky
Review №52

Good selection of games

Ma
Review №53

Lots of used games. Nice staff.

ßu
Review №54

Buyer Beware!!!! We bought some original PlayStation games here. Brought them home and they were both scratched to the point you cant play them. We brought them back the next day and the manager refused to give us our money back on them, even though their policy clearly states you can return them within 3 days for your money back. There werent any games to exchange them for as they are rare Spyro and Crash Bandicoot games. I WILL NEVER BUY FROM HERE AGAIN!!

Mi
Review №55

Get the feeling of shady business everytime my son ask if we can stop in.

Co
Review №56

Better than GameStop

Te
Review №57

Very Over priced on old games and on other stuff RIP off store wont be in business long with the price of stuff

Jo
Review №58

Awesome experience

Mi
Review №59

Wish had more products

me
Review №60

Awesome store

na
Review №61

Sold me a defective PS4 and didnt apply my trade in towards the purchase

Pa
Review №62

Information
12 Photos
62 Comments
3.6 Rating
  • Address:1 Crossgates Mall Rd, Albany, NY 12203, United States
  • Phone:+1 518-313-7238
Categories
  • Video game store
  • Game store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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