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Motorola and Lenovo Service Centre
172, Near Chinubhai Tower Ashram Road, Nehru Bridge, Ahmedabad, Gujarat 380009, India
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Comments
Sh
Review №1

Dont be misguided this is not an authorized service centre as the sign board on the shop claims to beIts a local repair shopDont waste ur time visiting the place

sh
Review №2

Havent seen such a worse service center in my life. No sanitization, no ac, no ventilation, poor staffing, no greetings, no response and keep on waiting. Plz dont go to service service situates at chinubhai towers

Me
Review №3

Worst company. Dont take the phone even if its free of cost. No after sales services. There service center are also mobile and keeps changing location every month. I have been to 4 location in last 4 months. Finally i surrender my non working mobile in there e waste disposal box.

Mu
Review №4

Good service. And very good response from staff.

Ro
Review №5

First thing you notice about this service centre is theres no system here. No one is there to guide to customer & they will call you as per their convenience.Second thing to notice is that customer service representative are incompetent. They tend their mentality that how to reject Customers claim without inspection. They dont even bother to prepare service sheet until you fight for that.Sheer disappointed with the service centre of such a reputed brand. Would appreciate if they can learn something about Customer satisfaction from OPPO brand.

Ro
Review №6

It was permanent closed..

Mi
Review №7

Very bad experience from this place. Not cooperative atall. There way of talking with customer is also too bad . If authorised service centre excuetive are like this than I prefer one should not buy any products of that company because when any problem occurs with device and u go to service center they say we cant repair it . Thats the answer which we get

Dh
Review №8

A good service center, not much of a time waste, the queue isnt that long. The staff is very helpful and honest, they do care about your money and give clear feedback.

Gi
Review №9

Service is not good. Also peoples are not professional at all. I know its only one center in Gandhinagar but if you have time than go to ahmedabad service center for better services.

Va
Review №10

My experience with their employee was ok. As I was not properly not greated at their place

So
Review №11

Very nice staff.. they behavior is good. They deal in very nice manner..

Su
Review №12

To the point and very good and prompt service. The lady who received me and the engineers knew exactly what and how it has to be done and the issue was rectified before the promised time.

Ka
Review №13

Now it was no more authorised service centre and location was also change by 3 shop on the same floor

Ha
Review №14

Poor service, bad staff response, never go for service your moto & lenovo device. I tell them that there is problem in speaker but they didnt notice my opinion & i have to gp there 3 time for my mobile but stillmy issue not solved & alsp damage my speaker. really bad service Motorola. If there is any option for 0 start Ill gove it to your this service centre. Manager behaviour is not good.

Ar
Review №15

VERY GOOD SERVICE. COURTEOUS AND COOPERATIVE STAFF.

Bl
Review №16

There are amature nd inexperienced workers do service.

Ja
Review №17

They provided very good service. The staff was very helping and willing to solve our problem. I was not getting the location and it was closing time , then also they waited for me and solved my problem. I would definitely recommend Lenovo and Motorola users to visit this place for their problems

Ja
Review №18

They solve the prob within 2 hrs . So no need to worry about time. Also the center has a good place to sit and watch TV up till the mobile gets repaired

Vi
Review №19

Best service. Their staff is very cooperative and friendly. Nice management. But i disappointed with time when i last time visited. It took about 2 hour for just only software update.

Na
Review №20

Call and findout abt d timings.Easy to find and fast and gud service.

Pr
Review №21

Takes a good amount of time because they do primary inspection on the spot so go with keeping some time in spare.The only drawback is that they do not provide the actual reason of fault and blame it on software. Otherwise, the staff is well mannered.

Ga
Review №22

Response is good..But all Queries lies to one single answer... SOFTWARE UPDATE.. I really dont think they look into the problem deeply enough

Ra
Review №23

They are helpful but avoid Motorola Brand its Chinese so dont expect anything

Ka
Review №24

The service is on point. They helped me even after the service time was over. Considering that its the best service iveI experienced. Would definitely recommend it to other people

Ra
Review №25

Worst worst worst customer care Moto cant expect from you.

R
Review №26

Worst service centre with third class service.Went there for speaker issue and their engineers are so inexperienced and arrogant to talk with customers and assemble the device as they didnt even fitted the display properly even after reassembling 3-4 times with providing only one jobsheet for this many repair.

Ha
Review №27

Bit if difficult to find. Ambience was OK.

As
Review №28

Staff is cooperative.On Saturday and Sunday , you may not get service,you have to wait for service as queue is pretty long.seating arrangement for customers is good.

Ar
Review №29

Service centre is useful only if your phone is under warranty. But useless if your phone is out of warranty. They always recommend to change motherboard even if small issues like charging or memory card slot. Changing motherboard will cost you as good as new phone.

As
Review №30

They took only 15min to resolve the error.. cooperative & wellbehwell-staff... Skilled software Engineers...

Ba
Review №31

We had an American model of moto z play with screen broken . This was repaired within 1 hour. Wonderful experience, in fact we are moto family almost all members use one or other model of Motorola and we are happy with service and quality of phones also.

Ak
Review №32

The worst customer service they don’t now how to behave with. The Way they talk is so rude, never seen any of customers Care like this in my life. Then don’t know customer are important for business as the provide serviceDon’t go if want to get insulted

Vi
Review №33

Changes required for waiting system as like token system. And also the technical person was confusing while checking the device or not clear with reason that actually what is the problem.

ut
Review №34

Worst staff..Wear having tea and snacks at 10:35 a.m. when I visited .. Although shop opens at 10:00 a.m....Long waiting...No body was there to attend any customers...Authority should check the CCTV footage...Worst experience..If you go through my record I m a Motorola user since 2006...In my town my family s Nick name is motto parivaar...Really not expected and acceptable

ga
Review №35

This is one of the best service centre of Motorola in ahemdabad. Its employees are very polite and gentle. You may have to wait in que for your turn. They try to solve problem as fast as they can.

So
Review №36

When I went there for ny motorola service , Their system for Motorola wasnt working. My cell phone was in warranty still I had to go another service center and had to take paid service. Now I wanted to know about the system so I called them but the number is incorrect. Its ridiculous.

ja
Review №37

Very difficult to find , customer service is pretty but seating arrangement is bad.

su
Review №38

Worst place to visit vth motorola mobiles centerMobile checking cost 200/- here....

An
Review №39

Excellent service

Ni
Review №40

Does not give fast service as expected from Motorola team in comparison of MI and others cellphone companies

Za
Review №41

Bad experience there is no available any facility to serve . dont waste your time in this place.

mi
Review №42

Good takle to costumers...good services .

Sh
Review №43

Service not proper

Ha
Review №44

Quick response, behaviour of staff is very.They dealing with customers very calmly.

Ni
Review №45

Nice service and good qaulity of worker. Nice gesture and satisfaction answer to customer. I want to change my moto m battrey it is not available that time it immediately order from compny help me very well.

Ak
Review №46

The people in service desk are easy to talk to and got my issue resolved without hassle.

Am
Review №47

Pathetic Services. They have no idea about technology and still theyll explain it confidently..its a scam people.Just deal online. If the device is not working properly, just buy a new one.

Ma
Review №48

Its Really Very Good Experience .I am glad feel with customer executive .

Am
Review №49

Best service resolved the issue on time. Much appreciated.

Ch
Review №50

Their employees are willing to work for you. And they give good response.

Di
Review №51

Motorola and Lenovo service center is located in 1st floor of chinu bhai tower , ashram road, Ahmedabad,Good service in warranty, without warranty services to costly..

Sa
Review №52

The worst staff. And main important illiterate technicians are hired. They are not having knowledge & skills. Will suggest not to visit this services center. They cannot solve a simple problem.there is no flexibility. I will strongly recommend not to visit place to waste your time.

Sk
Review №53

Super fast service.i submited my phone for fast charging and second Sim slot not working issues,they solve my problem with in 1 hr and give my phone back.really very good service.

va
Review №54

This is BEST service center for Motorola mobile in Ahmedabad very fast service in ahmedabad and its authorisation service center

Ch
Review №55

Good service

J
Review №56

I think this is not verrified . Not fix rate hear.

Ma
Review №57

Easy to locate and the service quality is good. The Behaviour of staff is good and process of meet and describe the problems is easy and get quick resolution in this service centre for Motorola and lenovo smart phone.

Ne
Review №58

This is one of the best service centre of Motorola in ahemdabad. Its employees are very polite and gentle. You may have to wait in que for your turn. They try to solve problem as fast as they can.

Mi
Review №59

One of the best service center I have ever seen and excellent service..!

AK
Review №60

I am happy to your serviceTo asram road to abhinav technology

An
Review №61

This is very good service center for Motorola mobile in Ahmedabad very fast service in ahmAhmeda and its authorization service center

Bh
Review №62

Very cooprative staff. Good service of your phone as well as expactaexpec here.

pr
Review №63

Good best better than other service center

Va
Review №64

They are worried about solving difficult problem.They give up.

ME
Review №65

They dont give answer properly and price are too high for new accecceries compare to others.

Sh
Review №66

Very nice response and very quick service cetnter thank you

co
Review №67

It becomes convient to find the place and get good service still there is something missing!It also takes much time and gives bigger estimation for servicing the product not under warrantyEg:-motog4plus drowned in water needs 4 to 4.5k to be all right but actually it only takes 2100rs for me outside and now mobile is first-class working. Still once you should consult there specially in case of new mobiles.!!!....

pu
Review №68

Its take some more time.otherwise service is very good.

ni
Review №69

They are providing very good and fast service. They resolved my problem within 40 minutes.

An
Review №70

Abhinav technologies is very fast and best centerAnd i am happy to your service..Thanks for the motorola..

Uz
Review №71

Good serviceThey changed turbo charge adaptor in 1 month warranty

RK
Review №72

Very Fast Servise For this Centar, Very Helpfull Staff & Fast Solution

Pa
Review №73

I have a problem in my moto e 5 plus mobile n mobile in warranty. so i received good solution without any charges. thanks for the Lenovo centre.

Ra
Review №74

Bad experience , my data cable was not working ,I already told them when I put on another charger is working. But they opened my phone and reset my data. Totally inexperienced staff ,they dont have basic common sense. Service Speed is too slow

Ab
Review №75

I am Moto user .Best and fast service.

MO
Review №76

The service center cheats people I think lenovo is just making fool out of people. Many of the phone get into trouble after their official update and to fix they will always prefer to change motherboard rather then resolving the underlying issue...Never buy phone of motorola and lenovo...

Pr
Review №77

Very friendly staff and service little slow. Taking much time then expect. Need to improve time management.

Ak
Review №78

Ok ok

Av
Review №79

Very Much Supportive Staff.The Best Part Is Parts Of Our Mobile is Available At Store So It Takes Very Less Time To Repair It.

ak
Review №80

Mixed opinion because their service is nice but they dont Have aircondiontor AC waiting rooms but ya seating arrnagments are wonderful they have water supply too. And easy to find address

Ra
Review №81

One of the worst service centre I have ever seen. Even they dont understand the meaning of Service and calling themselves Service centre. They dont have basic manner to talk with customers and knowledge of mobile engineering.

Vi
Review №82

This is just customer care but not caring their customer.

Mu
Review №83

Its situated in some 19th century old building where you will have problem in locating it. Their token system doesnt really work. You will have to wait for hours just to hand over your phone for repairing.

Sa
Review №84

Pathetic.. delay in service.. they dont listen without a token.. had to wait 2 hours.. then they said cant do this.. at least listen to do problem first..sucks..EDIT: It is better now.. they pickup calls and respond to the problem nicely

Ad
Review №85

Nice service center. All staff members to support very smoothly and decent.

Dh
Review №86

Good service centre...u can get Lenovo and Motorola services here easily

Aj
Review №87

Problem resolved within a given time. Good support by there service engineers.

Ni
Review №88

Ok....nice service centre....went their with a lenovo mobile.......gave appropriate response...but b ready to wait for quite long after taking a token.

Bh
Review №89

They just want to make money even your mobile is in warranty in my mobile their is a simcard card slot loose connection issue I showed the mobile to a local mobile service center he said it will take 10 minute to repair and charges will be ₹ 150.But hence the mobile is in warranty I showed the mobile to Motorola service center at ashram road , they said I have to leave the mobile for 1 day but after 1 weak they called me and said their is a major issue and they have to change the whole slot and this happened due to your miss handling which dosent comes under warranty so I have to pay ₹ 900 .They are complete cheaters beware of them and dont let your mobile with them.

ha
Review №90

They are just take one and half hours for finding problem in phone and says wait for 10-15 minutes

up
Review №91

No one employee have a little bit knowledge of the product of motorola.. and each employee have a veryy big and bad attitude..worths service.. poorest service this service centre of aashram road..take care about the customer complain

No
Review №92

Satisfied with the service I got my mobile repaired on same day feel delighted with such fast service

Bh
Review №93

Thanks for solve my problem in timeAll staff are very interested to solve customers problem

Dr
Review №94

Non AC waiting area. Difficult to wait in summers. Service is quick though.

Ma
Review №95

Is these really a motorola service center. Even government offices are better than this. 2 representative attending only. Is this some kind of joke or what. Waiting time is nearly 3 hrs.

ki
Review №96

It takes time in a queue but after all good service with satisfaction

Ra
Review №97

I am 5 time go this place he not a one time give a mobile solution but all this last to give repaeing my mobile and better filling .. thanksRakesh

Ha
Review №98

Worst service centre they dont know how to talk with customer and they even wont repair my monimo, though myobil is having guarantee and warentee..worst ever service centre

Ya
Review №99

Probably one of the worst service centers and staff ever experienced in my life. Horrible experience. Not just once, train or thrice but almost 6 times Ive experienced it from these people. Never buying Motorola again either.

Ji
Review №100

Corporative and fast to do their service. Prompt response.

Information
82 Photos
100 Comments
3.3 Rating
  • Address:172, Near Chinubhai Tower Ashram Road, Nehru Bridge, Ahmedabad, Gujarat 380009, India
  • Site:http://www.lenovo.com/
Categories
  • Mobile phone repair shop
  • Store
Working hours
  • Monday:10:30AM–6:30PM
  • Tuesday:Closed
  • Wednesday:10AM–6:30PM
  • Thursday:10:30AM–6:30PM
  • Friday:10:30AM–6:30PM
  • Saturday:10:30AM–6:30PM
  • Sunday:10:30AM–6:30PM
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