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Serena Hotel Quetta
Shahrah-e, Zarghun Road, Quetta, Balochistan 87300, Pakistan
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Ri
Review №1

Neat n clean environment, dinning place is just awesome with good music band, Peaceful environment along with best service. Cooperative and professional staff. Food quality and taste is remarkable. but hotel needs to work on providing better privacy space to the guests. Guys come on! learn from Pearl continental and act like 4 star.

Ka
Review №2

Quettas best hotel. Ambiance, service, hospitality, food on point. Had a very comfortable and pleasant experience

Em
Review №3

Sareena Quetta is the symbol of beauty is very well decorated and is according to the cultural values of Baluchistan. rooms are airy view is beautiful the staff is trained. Food is great, variety of food is available. Their breakfast is their speciality. their staff beeps around they are always there to serve you. their lounge is very well decorated

Sa
Review №4

The only hotel in Quetta enjoys its monopoly in terms of any service thats charged and sometimes over charged.Their standard rooms are also not really spacious and they have only ground and first floor.Breakfast is Okay but Hi-Tea has very very limited variety of dishes.We used their Banquet and meal for more than 100 people and it was so over priced and even though we paid for the meal, none of the service given to us was complementary.Even the hall we were using was heavily charged to us.

Os
Review №5

Same old rustic look, the hotel has seen decades of bad security days and now COVID protocols

Ra
Review №6

I always prefer to stay here. Quality service provided by the Hotel management & Staff.

Kk
Review №7

Its great for stay.. the staff was very friendly and helpful.. very clean and the food was very fresh.. the only 5 star hotel in Quetta.. ....

Na
Review №8

Neat n clean environment, dinning place is just awesome with good music band, but hotel needs to work on providing better privacy space to the guests. Hotel policies are like Madrass regarding privacy provision. Guys come on! learn from Pearl continental and act like 4 star.

Ka
Review №9

Serena Hotel is a 5 star hotel in Quetta where you can find many amazing things like cultural things a resturant a cafe and a very neat and clean enviroment which is good for relexation. You can find all types of food including chinese foods and many more

Mo
Review №10

Awesome hotel. The orchid is to die for. Loving my stay here.

Am
Review №11

Quetta Serena Hotel is offering accommodations in Quetta. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Theres free private parking and the property has free airport shuttle service.At the hotel, the rooms are equipped with a closet. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Quetta Serena Hotel have a flat-screen TV and air conditioning, and certain rooms also offer a seating area.A continental breakfast is available every morning at the accommodation.Quetta Serena Hotel has an outdoor pool. You can play tennis at the hotel, and car rental is available.The nearest airport is Quetta Airport, 7 miles from Quetta Serena Hotel.

An
Review №12

Very good hotel to stay in quetta

Ne
Review №13

One of the most beautiful hotel locations of the Serena chain. However if you plan on visiting in winter please remember the temperature inside the hotel gets too uncomfortably warm, as it is centrally controlled by the hotel staff.

yo
Review №14

Food at Serena Quetta can be easily graded as pathetic. Though the soup was acceptable but even the generous portion of grilled Lamb Chops was not upto the standards of even a 3/4 star hotel. The man behind the scenes wanted to make it well done and were too well done but the tenderness was no where. Too much oil was used in a grilled dish. Should reduce the portion from 6 chops to 4 but quality should be improved. It starts from selection of meet till serving the guest. As it was not even warm until it reached me. There is always room for improvement should be improved. As for the food at the moment the street food would be much better the presentation matters but even then.Rooms are still acceptable the pillows and the mattress are in good shape. View from window is fine and a man is seen maintaining the cleanliness.So don’t try to take advantage of your monopoly in the city. There is no competition around.

Na
Review №15

Courteous staff. Good quality food. Ambiance is so antique and superb

Ha
Review №16

Its good only because you have no or limited options in Quetta.

Ah
Review №17

We stayed here for 3 nights the staff was excellent & very very cooperative specially Mr.Shahzaib Mr. Manahil & all staff was very excellent it was my first experience other than Pc & Mariat but the staff here changes my thought that sareena is number 1 thank you to all

Fa
Review №18

Very decent and serene environment. Affordable, Food is tasty, friendly staff and the gift shop is especially good.

Yo
Review №19

Good place to stay in provincial metropolitan. Well maintained and quality service.

HU
Review №20

The service was greatLoved the decorThe lightning were dim not good for taking pictures

Sa
Review №21

Very nice place to have stay in Quetta , highly recommended

Ya
Review №22

Excellent hotel. Clean rooms that are well decorated with all the necessary amenities. Staff is extremely courteous and helpful. Breakfast was awesome with a wide variety.Would give it 5 stars if they add (like all other hotels) in the room:1. Electric kattle & tea items2. Iron board & Iron3. Complimentary Shoe polish

Na
Review №23

It was a osm place for Gathering with dears and also great service

Sh
Review №24

Its excellent hotel in quetta but standard should be same like others serena

na
Review №25

I thought I was at a psyho ward in some ancient babylonian times..Its just the name .. otherwise its just a 2 bit secluded mental asylum. Honestly.

Sh
Review №26

Nice place to work and relax. Food is better avoided. Service deteriorated from last year

Bh
Review №27

Becoz its one good in quetta who is serving a awesome waves

Aa
Review №28

Good place to stay if you can afford it.

Wa
Review №29

A nice place in Quetta. Food is also very good. Its a very good place for families. The Hotel is built in a typical Balochistan construction style and looks amazing in the morning.

Fa
Review №30

Its a wonderful experience to live in Serena, its different, traditionally decorated and mesmerized, I wish I come back soon

Sa
Review №31

One of the most safest places to stay in Quetta. Luxury, style, safety, security, care at one place. Food is good. Parking is good. Comfortable rooms. Neatness is plus point.

Ka
Review №32

Not a good value for money. One of the most expensive and the most ordinary quality of rooms and services.

As
Review №33

Overall very good very friendly cn helping staff

Mu
Review №34

Beautiful outlook. Great taste

Ɓα
Review №35

THANK YOU Its Very Helping me

Sh
Review №36

Rooms are cozy and I like the cultural and organic design of Serena Quetta. Staff is really welcoming but thats where all good things ended for me. It doesnt deliver the luxury against the price point that they charge. Thermostat in room wasnt working. Food tasted average or below average. Fruits in lunch tasted like they had been washed in petrol. Per head cost for every meal is unjustifiable. I expected much better from Serena.

Os
Review №37

The only decent place to stay in Quetta if you do not want the hassle to enter into the Cantt

Sh
Review №38

Beautiful Balochi architecture and comfortable environment.

Fa
Review №39

Behaviour of staff with customers needs to improve. Otherwise good food with nice environment

Av
Review №40

Serena Hotel stands out to be the best place to stay in Quetta, as there are no other hotels that come close to this standard. You get all the luxuries one can expect in a 4 star hotel. The service generally however is pretty slow whether its front desk, or housekeeping, although room service is slightly quick. Food quality is good, however you can get a mixed bag if you try something not traditional in the room service menu. This is a nice place to just relax over the weekend.

Sh
Review №41

A 4 star Hotel but Best in Quetta

Di
Review №42

Peaceful environment along best service. Cooperative and professional staff. Food quality and taste is remarkable.

Wa
Review №43

A very good hotel having cozy and plush environment. Hotel staff need professional grooming though.

Kh
Review №44

Good is good, place is better, staff need training on how to deal with customers

Sy
Review №45

Very nice place, however staff need more training at luggage place..

Am
Review №46

Spent 3 nights here and it is comfortable. Good air conditioning and comfortable beds. Bathrooms are dated and half the size of Serena in Islamabad and had leaky faucets.

Aa
Review №47

Stayed there 2 nights; its very spacious n have beautiful courtyards; rooms are good; bathrooms need care and repair. The staff needs more training; we received a call daily from operator asking feedback but never addressed the complaints. Twin sharing room provided amenities for single person.

C
Review №48

Very nice and the only good hotel in Quetta. Very nice decor, comfortable rooms and good service. Always a pleasure being here. Beautiful architecture and very traditional style construction. The decor also reflects deep cultural roots of Balochistan. The views around the hotel are gorgeous. The hotel itself has beautiful small gardens with awesome flowers and plants. Food is also good here.

Dr
Review №49

Its a 5 stars hotel with safe family rooms. Visited it so many times to attend medical conferences. Foods served are not that much tasty in the perspective of their bills. Well, this is very costly but fantastic place.

Ha
Review №50

Amazing experience.... worth visiting....

Mu
Review №51

Excellent place for a cosy comfortable stay! The best hotek in Quetta

Zu
Review №52

A very beautiful place to stay in Quetta.

Ta
Review №53

Sareena hotle is best and we never saw another like

Mu
Review №54

Very poor high tea. Dont waste your money here, rather you will be disappointed.

Mu
Review №55

Visited the hotel after a long gap. Nothing has changed much, however, the traditional Balochi outlook and aura, the hotel is famous for, still fascinates and attracts. Rooms, though are small, but are nicely decorated and comfortable, quite and serene. Toilets are small and requires refurbishment as faucets and tub look quite old. There is a free lavish breakfast and wifi available for all the guests.

so
Review №56

Hotel is excellent view is classic but my room air conditioning system wasnt working well . Rest it was pleasant staying there. This was my room .

Sa
Review №57

Nice and cozy place. The only best place to stay in Quetta.

Fa
Review №58

Not professional staf and gest friendly

Na
Review №59

Good Location, Clean and hygienic area. Good behavior of staff. Best to visit with family and friends.

Tu
Review №60

Really the only hotel top quality hotel in Quetta. Decently priced as well. The room, quality of services and overall experience is really good. The food quality is also very good, especially the Chinese restaurant and the quick lunch that they serve. Be sure to check out the live music at the night, surprisingly good. They have a pool and gym as well.The only thing that they need to improve on is the nashta. Its unimaginative and average stuff especially the eggs. The omelet station is very weak.Book in advance as usually is packed with intl donor types.

Ad
Review №61

Rooms are good clean with a good view.

Ar
Review №62

The one and only hotel of Quetta. Which is better to stay in.

Mo
Review №63

Serene Hotels are always unique. The building itself is a reflection of local tradition which attracts the visitors. All services including dining, room services are as per standard. My only complaint with hotel is the internet connection which is not as per the standard in speed and connectivity (disconnects a lot).

DI
Review №64

5 star hotel in quetta

Ma
Review №65

More than amazing place ......peaceful,clean and beautiful place

Ad
Review №66

Excellent; really cool and serene,Ma Shaa Allah

Dr
Review №67

Located near Baluchistan Assembly Hall. From outside it gives a look of traditional rural constructions but inside its a state of the art modern construction. All the amenities of a world class hotel are provided. Room service is very efficient. Housekeeper was also very welcoming. Breakfast had a range of English and Asian food items

Qa
Review №68

Good Lace stay with Luxury.

Sh
Review №69

Best place for get together with friends and family

Ya
Review №70

Its the best hotel of Quetta but I believe its too much expensive. Food quality is excellent, rooms are clean and a very peaceful atmosphere

Sa
Review №71

Its really good i enjoyed alot

Ri
Review №72

If you are looking for an amazing hotel experience, Serena is the place. The staff actually knows how to make you feel pampered right from the moment you check in till you checkout.The whole place feels cosy, especially in winters you can sit outside in one of many gardens and enjoy the Quetta sun.Food is also really amazing especially the selection of food items in breakfast buffet. You get all the different choices from oatmeal like healthy to cupcakes like unhealthy.Rooms are really spacious and well furnished and decorated. With air conditioning controls inside the rooms you can have a personalised experience during your stay inside the rooms.

Gu
Review №73

Its a good place to stay. But need to equiped with advanced technology.

Mu
Review №74

Room service was below average. Not as per expected serena standards

Ra
Review №75

I enjoy more as I visit every month. Excellent service for both room and banquet.

Ab
Review №76

The best place to stay in Quetta.

Re
Review №77

Best available hotel in Quetta city. Built on traditional Balochi style. You may find it difficult to find your room sometimes as the corridors are confusing. Rooms and room service was good. Overall a good experience.

Sh
Review №78

Amazing First time, I have visited

My
Review №79

I am wondered to see that since 1988 it is maintained excellently.

Mu
Review №80

NBP Corporate Banking Group Visit Serena Hotel Quetta 20 to 23 February 2020

Mu
Review №81

Good place but service is not good

Sh
Review №82

This is the only reasonable Place to stay at Quetta but little bit costly. Good environment. Traditional balochi touch.

Ab
Review №83

An excellent place to stay in and dine out in Quetta!

Dr
Review №84

Every thing was excellent

Ab
Review №85

This place was amazing, I mean its environment with low sounded music 24/7, as welll as facilitates available there was absolutely stunning. I suggest everyone must be visited this place minimum once in their life.

ag
Review №86

Beautiful. Very comfortable stay. Very cooperative staff.

Ha
Review №87

A good place for stay

Ab
Review №88

Very good and beautiful place with the best service

Fa
Review №89

Stayed there from 11-14 March 2020. The only 4 star in city. Lives upto to its brand. No complains and maximum security.

Sh
Review №90

Nice Place to Visit with yiur Family

Us
Review №91

Great nostalgic architecture, nice service

Ki
Review №92

Peads conference

An
Review №93

Went there with hopes to have some good standardised food. But what we received in food was less than average. In the name of continental food they provided us tasteless food. After complaint of not providing good food taste they gave us complementary ice cream which was worst. The local food and ice creams test better than this place. In simple words this place in Quetta is not good option to dine. Try some desi

Br
Review №94

Always had a great experience and hospitality

To
Review №95

Oasis of Quetta. Superb, luxury accommodation supported by excellent amenities and fantastic customer service.

Za
Review №96

I had wonderful experience really comfortable place...

ma
Review №97

Sarena Hotel Quetta is the best living place for visitors/tourist which comes from across the world. It’s five star ***** hotel only in the province Bolochistan.

Review №98

IT WAS GOOD BUT I WISH THAT I COULD HAVE MORE DISHES THERE!! |;-)|

Sa
Review №99

Super overall ! One can fail to find any lacuna in their hospitality, cleanliness, staff attitude barring their dine-in area where I find lack of staffing perhaps due to which servicing is slow.

Na
Review №100

Attended CPSP moot. Good experience.

Information
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100 Comments
4.4 Rating
  • Address:Shahrah-e, Zarghun Road, Quetta, Balochistan 87300, Pakistan
  • Site:http://www.serenahotels.com/serenaquetta
  • Phone:+92 81 2820073
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  • Hotel
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