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Croma
Plot No-3, Pusa Rd, Block 18 A, WEA, Karol Bagh, New Delhi, Delhi 110005, India
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Ra
Review №1

It is a very good electronics Store on three floors (ground level valet parking plus two floors ) Hand Sanitization and social distancing was followed .The sales staff were veey knowledgeable and the deals on cards and in the store were awesome.Latest models of laptops and other electronics nwere available as demo .The billing process is also very smooth.

Av
Review №2

A trusted place to buy all gadgets and household electronic products.Situated on Pusa Road next to Karol Bagh metro station and has ample parking space despite being situated in a very busy area, it has huge space. All products are on display except premium ones like GoPro Hero 6. If you chose a product, they will give you one from store and not from display.They have huge collection of mobiles, tabs, cameras, Laptops, Desktops and household electronic items like Washing machine, Air conditioner, Fridge, hair Iron, cloth Iron, kitchen utility products, TVs, sound systems etc etc.From Dyson vacuum cleaners to Cannon DLSRs, apple iPhones to Samsung TVs everything is available on display for trying.Overall its a good experience.

MO
Review №3

Hey you can get lots of variety in each electronics items. But i get disappointed as the thing I were willing to buy was out of stock.

Aw
Review №4

Store doesnt offer variety to choose from. Most of the latest brands or items are out of stock. Internet there is pretty slow. So even if the store keepers try to help you out to choose a product from other store it wont happen. Try reliance digital which is near by instead of wasting time there.

Sy
Review №5

Good place for shopping electronic items.

D•
Review №6

I buy a gas stove from croma, i love the overall whole service.When you confirmed your item then it was cleaned first and then itll be packed and then after checking by security youll recieved your item near your bike or car.And its on your choice that you want to go with your item or you want to deliver it on any place.

Sa
Review №7

I love Croma which is in Karol bagh. I meet one of their staff name akshay. He advises me a very good laptop or you can say which I needed the most. I can assure you they really how to attend their customers

La
Review №8

The best place to buy gadgets. The staff is honest and guides you to the best of their knowledge.

Av
Review №9

Nice croma store u will not big product like marshall & bose

De
Review №10

I just bought lenovo G3 from here and not even a month passed my mic and speaker were not working properly. I am just saying what happened in my case. Also the Worst staff I have ever dealt with. They do not listen to you and will keep you hanging. I showed my laptop to a staff member and he was pressing the enter so hard. Laptops have membrane keyboard which are likely to get damaged when keys are pressed with a lot of pressure. They do not know how to handle electronics. Consider this Croma as your last priority and if you have to consult a good staff member to get information go to Akshay. You will find him at Lenovo section.

sa
Review №11

Exellent service by cashcounter staff (mukesh)

mo
Review №12

Equipped with Good salesman driving sales of a diversified product range. Highly competitive prices, though still could improve pricing of some products. Really helpful with selection and detailed explanation of features.

ow
Review №13

Good service and staff also very well

A
Review №14

I got what I wanted . A conveniently placed store.The staff was helpful .

su
Review №15

They are very helpful and very attentiveOne most important thing , their sales team is so expert that they will not let you go before buying anything . Gajab ki team hai

Pr
Review №16

It was really good experience to visit at Pusa Road Croma. Environment was pretty good, well looking and groomed staff there. Attractive outlet from interior and exterior. All the staff were seems well educated and knowledgeable.

Ka
Review №17

We Found all electronics under one roof write great offers

Mu
Review №18

Very good palace for shopping like electronic mobiles cameras and much more......good staff with respected customer .....all talk are one talk....Fabulous Customer servive..thanks croma

Sh
Review №19

They have worst customer service. They just believe in selling the product. I have purchased my oneplus mobile and they have given fake commitments for cashback on the product. its been more than 1 year I have not received cashback and they have not helped me to get the same as well. They were just postponing their work. I have recently purchased one Skullcandy bluetooth as well which was not working fine and they have committed for 2 years warranty but they have refused for the same. I have asked for the bill and they are unable to provide the same as well. Please do not buy anything from there as they will just sell their product and further they will not take any responsibility.

Ri
Review №20

Awesome experience. Helpfull staff.

Ab
Review №21

Recommended for quality assured original electronic products. Grround floor is used for parking. The store is available at the 1st floor. With regard to COVID-19, all convenient protocols are being taken by the staff. Safe to visit.

Su
Review №22

Croma is very nice but HDB finecer Mr satender is very bad 14,000 mobile is 22,000 pay very frode person ,,,,plz dont finece for HDB very bad

Vi
Review №23

Almost every item is available there and good customer support is expected at the store.

De
Review №24

STAFF HAVE GOOD KNOWLEDGE ABOUT PRODUCTS

Ru
Review №25

Great service & a wonderful looking store. Please advice your guards at the door to respect customers even if they have to turn them away. In the Times of Covid, the guards have become the beasts at the door with a thermometer. Not done.

hi
Review №26

The place is good for electronic shopping.It is nearby karolbagh metro station. Walking distance of approximately 2 min. Easily accessible.Parking facility also available conditionally if its not full.I am able to find parking space whenever I go there.They have a good variety of electronic products.Finance services from different banking services are also available( Bajaj, IDFC, etc).The staff is really cooperative, knowledgeable about the products(the one I interacted with was well versed with the knowledge of the product that I purchased).

Aa
Review №27

Excellent Services GOOD Electronic Store In Karol Bagh

up
Review №28

Nyc .. u get almost every electronic hre.

NA
Review №29

I bought a Washing machine aprox 6 months ago of Croma Company. It is still under warranty. From last 2months i am facing the problem with the dryer. I have even called the croma helpline and twice got the machine repaired from your end.i am still facing the same problem. What is the service you guys are providing me?i have paid full amount and bought the machine why should i want the machine to be get repaired every month. Give me the final solution for this. Either change my machine or give my money back.

Dr
Review №30

Very good place to buy electronic gadgets....staff very co operative and helpful...it is my favourite place to buy electronic items....

Pr
Review №31

Great support by staff in selecting the best product.

Ta
Review №32

Wide range of products under one roof, Excellent services keeping all safety measures in place, Staff assistance in guiding about any product is superb !!!

Av
Review №33

Behaviour of agents is not good. They dont treat you well.

Na
Review №34

There is very poor service in croma store karol bagh matro station.I called there for a C type cable who took my call he said yes sir we do have that cable.but when i visit the store i met a guy whos name is #GAURAV.he dont now how to treat a customer. He said sir we dont dont that cable. Then i said i taed with one of your employee he said to me we have that cable then he told me,that he does not any knowledge about our products.I want to say that if u guys dont know about your products.then why you pick up the calls.Is costomers are fool to you.

Pr
Review №35

Excellent and wide range of products .. excellent customer caring staff..Enjoy the purchase here.

Hi
Review №36

I went to buy laptop but there was only one display piece available for the lenova series i wanted.

ka
Review №37

Good experience wide rang of product available. Staff were well knowledgeable.

Kh
Review №38

Good custumer service and croma staff also good knowledge of tha product.

Aj
Review №39

I bought jbl party box 300 from this store..with in 3 days it started malfunctioning...when i get back to this they said it will not get replaced it will be repairedBut when they were selling they told me that this will be replaced with in the warranty....and they forced me to buy extended warranty for 2 more years... its good to buy from amazon and flipkart atleast they replace or refund your money...think before you buy anything from croma.

Su
Review №40

Very Supportive Staff. They are really very helpful in decision making process. They are packed with a wide variety of products. Prices are definitely lower than the market. They also have various offers available with them. Do visit the store if you want to buy any electronic item. Products are genuine and they have nice customer care as well.

Ro
Review №41

This is a very big exclusive show room. All products are readily available.

Ch
Review №42

The place is fine, but service is average, so i have given 3 stars as for the service.

Vi
Review №43

Good place to shop appliances and laptop. Sometimes get great offers

As
Review №44

Good place...many things to shop and choose from.

Ab
Review №45

If you guys cant answer the call of customer then there is no point of giving it.. It always going busy.Very un professional attitude and remember in this situation nobody prefer to walkin at outlets before checking the product availability..You r loosing your customers this way..

Ug
Review №46

Good customer service and croma staff also good knowledge of the products, and best in electronic products

Di
Review №47

Best place for all your desired electronic gadzets

aa
Review №48

Old products are also sell, discounts are good bt quality is not available

ka
Review №49

Good Services

Ra
Review №50

Good place to buy electronic items

Sa
Review №51

Good croma store. Only issue is parking. You will get very congested parking for Bikes. If you are coming by four wheelers, then you presume that you will not get any space to park your vehicle. I know this place very well as I used to go to that croma.If you have any questions about this area. Just ask me

Pr
Review №52

Yesterday, I came to buy a canon e470 printer. Your rep told yes we have the printer in stock and after waiting for like half an hour he said we dont have it in stock.

Dr
Review №53

Best place for electronic items

Hi
Review №54

Purchase of samsung fridge 551 liters paid in advance and promise same day delvered but last movement said stating problem with the tempo then next day waiting many calls to store manager he said confirm delivered by today we hv close the store because of clear the pending delivery but not received till 6.00 pm after that postponed next day . Not to pay in advance.

su
Review №55

They dont have new items,which I choose from display section.

Sa
Review №56

Limited stocks.Very good staff.

sh
Review №57

We went to Croma Pusa Road to buy a mobile phone. The staff answered our queries patiently, and were not pushy or trying to score a sale. The person attending us made suggestions, provided comparisons, gave us our space to think, and patiently waited till we called him. He helped us through the sales procedure, providing us benefits of specials we had not known were on. Definitely recommended place for a purchase.

RA
Review №58

Its good ,too many items under a single roof

Yu
Review №59

Good store but not have a really big stock

vi
Review №60

Its better to buy genuine products from.just cross check the price from online platforms. Staff over here is helping ..they ll try to get you better product.Warranty and all are some salient features of croma.

LU
Review №61

Great place to explore products live

Ra
Review №62

Excellent service. Wide variety of kitchen appliances and electronic goods. Friendly and helpful personnel

Pe
Review №63

All preventive measures being followed.Parking is easily available in the building.

Ni
Review №64

Trying to connect on phone. not picking from morning.

bh
Review №65

Great electronic shopping experience

Aj
Review №66

Good place for shopping.

Pr
Review №67

Visited twice on first I purchased a mobile which was given a used phone of display on next day of payment and next visit was for laptop and headsets which were not there but were on Croma website.

Ra
Review №68

Very less variety and then availability is zero.

Ma
Review №69

Good service fast service

ch
Review №70

Amenities and goods are up to the mark but need to improve customer service.

su
Review №71

It was a very good place . they were very seriously about the covid _19

Aj
Review №72

Croma centre is at prime location beside Karol Bagh metro. It is two storey building. First floor equipped with electronic gadgets like mobiles, TV, earphones, Bluetooth etc and on second floor you will get home appliances like iron, tea cattle etc. But problem is that they dont provide many options like i went to take tea cattle of particular brand but it was not available over here.Baggage counter is there. Service is good. It also provides parking at ground floor.

ra
Review №73

Nice place for electronics & electrical appliances.

Va
Review №74

Its at 2 mins walk from the nearest metro station. Two wheelers parking is available in the porch area of the building. The outlet is upto 3 floors with segment wise floor allocation. The staff is similar to that found at other croma outlets who lacks the way to handle a customer and having improper knowledge of the appliance they are placed at, but the outlet offers a huge variety of appliances.

Sh
Review №75

Great store with all variety

Ma
Review №76

Staff are really helpful and friendly.. Products are of good price in comparison to the market.. I had nice experience while shopping.

An
Review №77

I like the service they provide. The staff is also good.

Ni
Review №78

Rates a higher from other stores available in chroma, but the service they give is something worth.

ad
Review №79

Availability of electronic not great

Bh
Review №80

Store is really nice and beautiful. Staff is really helpful and good. The store is on the first floor. You can also take lift if you wanted and there is parking on the ground inside the building. There is also a nice collection of bags which I personally like. The counter for the billing is on the corner of the store. Bag or any other thing is not allowed inside and is put outside in a box. That is all.

sa
Review №81

Difficult to maintain the social distancing norms.

Mu
Review №82

Relatively good place for electronic products of almost every brand in the market today .

Ad
Review №83

I just love shopping here. Staffs are very helpfull and polite. Products and offers are amazing.

sh
Review №84

Got free power bank

Ad
Review №85

One can get a great range of electronics products under one roof, with exciting offers.

Bo
Review №86

This time dengerous according to covid19 please ignored

Ab
Review №87

Nice experience but over priced one can find better prices in other stores. I would recommend if one has time on hand he/she must visit other stores also to get better prices. Croma will match the price of goods as shown on Amazon site

De
Review №88

Good place to purchase electronic items.

pr
Review №89

Great outlet and nice collection. Having household items plus electronic gadgets as well.

vi
Review №90

High value shopsapple products and lots of electronics

Be
Review №91

Good services

Gr
Review №92

Good service

ke
Review №93

Store is just waste of time ... Evertime you go they will say that bill it today the product will come in few days .. like we are buying online... Staff is non- cooperative. Worst experience of croma is here in karol bagh... I recommend not to visit the store because of very poor work culture.

Ad
Review №94

The store is good but the products on display (smartphones) are not updated and the 2 Wheeler parking is not good enough.

Ma
Review №95

A good location and wide variety of electonics are available. Most important that in a place like Karol Bagh they have proper parking facility. Nice helpful staff. They are open around 08.30 pm which is very convenient.

Sh
Review №96

Branch at pusa road all electronic items at one place you can finance it.Internet connectivity is not good inside Croma everybody facing problem while paying or financing item it take time to get rid of it.

Pr
Review №97

My personal experience is very good with the management as i am a very happy customer to buy goods from them at the very effective prices . Also they provide the demo aswell of the goods .

DC
Review №98

Not so good Not so bad

TH
Review №99

Staffs are very good and will tell you about every feature of the gadgets.

Jo
Review №100

Great place

Information
100 Photos
100 Comments
4 Rating
  • Address:Plot No-3, Pusa Rd, Block 18 A, WEA, Karol Bagh, New Delhi, Delhi 110005, India
  • Site:https://www.croma.com
  • Phone:+91 89290 42399
Categories
  • Electronics store
Working hours
  • Monday:11AM–9:30PM
  • Tuesday:11AM–9:30PM
  • Wednesday:11AM–9:30PM
  • Thursday:11AM–9:30PM
  • Friday:11AM–9:30PM
  • Saturday:11AM–9:30PM
  • Sunday:11AM–9:30PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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