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Q Connect
parking, Metro cash and carry dha, near airport road، near bhatta chawnk، Block B Divine Gardens, Lahore, Punjab 54000, Pakistan
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Ah
Review №1

Very good service overall. Value fir money. A true business class. Food was best with plenty of choice. Though bus waa not sparkling clean but was quite fine.

Te
Review №2

What a comfortable journey it was with Q connect. Comfortable seats, good food and Fantastic tea.

Na
Review №3

Very convenient and timely arrival & departures for Lahore & Islamabad. Seats are very comfortable and food quality is also good. Cleanliness in the waiting lounge needs improvement. There were ants & tiny spiders on the tables & sofas. Ants in the bus also.

Mo
Review №4

Your seat no 2B has broken foot rest. And while travelling in rain your seat no 4B and 4 C rain water was all over us we soaked in rain.I LOVE YOUR SERVICE AND TRAVEL WHEN I AM IN PAKISTAN

Ti
Review №5

New buses added to the fleet with massaging chairs. The best bus service in Pakistan. Everything is very nice. Simply love it. Worth the price of ticket. 3500 per head but the standard of Kitchen Cuisine Food has gone down. Authorities should take action.Whats the fun of a non stop journey once the bus takes 5 hours from lhr to Isb. Their standard is going down by the day. Plz dont make it Deawoo .......

Ja
Review №6

It’s amazing commuting service with delicious on- board cosine and tremendous hospitality. The most fetching thing is its terminal is near my house in divine garden Lahore.

Mu
Review №7

Very good bus service. Staff is very supportive. Unfortunately, I got 5C seat today which have multi media and AC issue. So, you better understand my all the way journey to Islamabad with these faults.Bus is spacious but luxury services are not up to the bench mark.They need to verify and make sure all bus facilities before putting on any route.

Us
Review №8

I had an amazing journey with q connect, amazing services and the staff i love it.

Fa
Review №9

The luxury just falls short of true satisfaction. The buses are getting old. Rickety and out of their element. Maintenance and upkeep isnt what you would expect with a true luxury brand. Washroom inside the bus could be kept much cleaner and in better shape. The seats are wide and comfy, but the foot rest, even at an all flat, level remains low and vertical and thus doesnt allow the much needed elevated feet rested position. I can imagine an older person finding it uncomfortable.Hollywood movie selections are uncensored so be careful.Business travelers wont find the distance of the upright seat position and table to be at all comfortable to work during travel. Unless you want to be in half lain position with your laptop on your lap.For more than double the price of other comfortable bus services, it just doesnt end up leaving one truly satisfied.A hot meal is certainly a plus but something which is served only after crossing Bhera and thus on any other good bus service when can easily be getting it oneself with a bit of journey break and stretch.

im
Review №10

Travelled on Q connect bus for the first time. Had a great experience, seats are comfortable, food provided is decent, on board entertainment is great and the staff is courteous. Will definitely travel again.

Na
Review №11

I selected this service to travel from Lahore to Islamabad after going through their website but unfortunately in reality their service is not worth the price I paid.1 - the bus it seemed like they got it after it was scrapped. It was dirty broken seats.2 - the pitch of the seat was absolutely not comfortable at all, when you recline the seat the feet was almost crushed.3 - the food was served after 3 hours we left from Lahore, so if you hadnt had your lunch prior to departure than you have to wait till 4PM or get something for munching before you leave.4 - bathroom was very small and dirty, so again had to wait for 5 hours before I reached to destination because its a non stop service.5 - at the terminal there was no refreshments available.With my overall experience I have decided not to use this service again.

Ab
Review №12

Really appreciate the service and follow up calls from the staff for. Easy booking and confirmation. The bus is well equipped and provides a comfortable trip on the road. Wifi on board is my favorite part.

Ta
Review №13

Very clean. Comfortable seats. Good screen entertainment. Food was quite good. You have a menu to choose from. Coffee and tea available. Polite onboard staff

U&
Review №14

I simply loved the bus service it was my first time i liked the spacious seats plus food as we had large variety to choose from also the land hostess was friendly and well mannered too

Ha
Review №15

Loved the overall service. Comfortable ride to and from Lahore and Islamabad!

Fa
Review №16

Pakistans No.1 and most expensive bus service. they have luxury buses, educated staff, environment insid3 bus is like the feel of an A380 Airbus. it was an amazing experience to travel via Qconnect Lhr-Isb

Dr
Review №17

Great service. Very helpful staff. Lahore office is now located in the parking of Metro Cash and Carry, DHA Lahore

Ij
Review №18

But its a time, that they should service the seats, especially the seat buttons

Bi
Review №19

Level hai.... Business class experience ... 5 star...

Na
Review №20

I havent travelled on it but close relatives who did say its comfortable and goes non stop to Rawalpindi in 4 hours. The bus has a toilet inside plus seats are spacious with TV screens and electric outlets for phone charging etc etc

No
Review №21

They are giving best services in pakistan and ill suggest others to use it for travelling esp from lahore to islamabad or vice versa

Fi
Review №22

All was fine except the extreme smell in the bus.

An
Review №23

Excellent bus service between Lahore & Islamabad. Maintaining its standard still with only minor issues that may be seen in maintenance of seats and entertainment system. Overall very good.

Mu
Review №24

Located at Metro cash and carry new airport road Lahore near netsol ring road interchange next to bhatta chowk

Si
Review №25

If you want to pay a bit more for comfort then this is the bus you need to take between Lahore and Islamabad. The new Volvo buses this company uses are now not so new so prepare your self for minor glitches. Foreign travellers using this service from Islamabad to Lahore must note that this bus uses a route that takes them through a restricted area of army cantonment. There have been cases where the army authorities have off loaded foreign passengers and left them on the road side. Otherwise the bus service is of high standards. Even the meals are hot and fresh.

ay
Review №26

They less time slots for going between Islamabad and Lahore. Their buses are not maintained. They serve cold food. And chairs are in bad shape. Headsets dead. Seat buttons broken and not working properly. Hostess were nice and friendly. But bus was in pretty bad shape from inside I gave my remarks while sitting inside the bus as well

mu
Review №27

A quality bus service with a respectable waiting room and courteous staff to make your journey a pleasure. Besides the comfort in the bus makes the whole experience quite enjoyable. Journey is fun with Qconnect

Ja
Review №28

Excellent services. Interior is very comfortable and all facilities are available. It even has a bathroom on board!

Mo
Review №29

Best Bus Service Isb-Lhr

Zh
Review №30

1pm Bus from lhr to Islamabad (11-2-2020) has no air-conditioning. Plz rectify this suffocating atmosphere, as its not winter anymore.

Ah
Review №31

Wonderful bus service my favourite bus service q connect

Zu
Review №32

Very good service indeed but way too expensive

Us
Review №33

Im currently riding in the qconnect bus from Isb to Lhr. Dec 31 @ 2:30 PM will reach in 5 hrs.Overall, I enjoyed food, seats and wifi.Ride was rough and wobbly, too uncomfortable. I dont think ppl who started this bus service have an experience of passenger bus services.I wish and believe more seasoned transport companies will soon bring more comfortable rides with luxury experiences.Its a very good attempt for a luxury experience in Pak transport industry. But it lacks professionalism at all levels. In summary the operational head should be fired today.Luxury: how would you define it?Seats can recline and leg support is there. Ample leg room. Entertainment system. Cushioning is good. Seats have massage options but we didnt have to use it as the whole bus was wobbling.Entertainment system:9 or 10 inch touch screen. Movies only other apps not working. Wifi working well.Food: really goodKc grill collaboration, they pick the food at bhera. Drinks coffee, tea and cold drinks available on request in the bus.Comfort: poor due to rideThey are using old buses and renovating them without consulting transport engineers. The ride was wobbly and very uncomfortable. I read a review from June 2019 which mentioned same complaint and they didnt do any thing about it. You cannot put a toilet, luxury seats and entertainment system on a donkey cart and expect it to give a luxury ride.Armrests do not move.They were unable to manage temp in the bus. If a passenger was feeling cold they would switch on heat and if other passenger feels hot they would switch AC.Booking ticket: horribleIf you are travelling from abroad you need to book tickets online on their website which doesnt work . Then they tell you to book online at a website bookme.pk. For payment you have to have an easy paisa account ( dont know how to get) or go to a shop where u can pay cash with easy paisa code. I bought it from their terminal as you cannot book more than 5 tickets.Time: 5 hrsThis bus does not compete with other bus services which provide service between isb and Lahore for time. So if you are in time crunch then this is not an option for you.I doubt the people managing this bus service have ridden their own buses.

Mu
Review №34

When I travelled through Q Connect in 2017 services was excellent. However when u travelled in 2019, in-house entertainment was not working and wifi was pathetic. I complained the hostess but she could not rectified the problem. They are charging hefty fares against the stated services but not delivering to passenger(s).

Qa
Review №35

Excellent experience. Food needs some improvement otherwise its the best bus service to travel between Lahore and Islamabad.

Fa
Review №36

Its good but fare is very high compared to facilitoes

Ka
Review №37

Overall good experience. Food is very good. Need to improve coffee cup and control flies uh

as
Review №38

Excellent service. It is highly recommended for the frequent traveller to the twin city of Rawalpindi and Islamabad

Ab
Review №39

Very Good Bus service, comfortable seats, healthy meals even you dont get tired after journey.

Mu
Review №40

Good and comfortable service. Food was reasonably good. Electric Reclining seats with leg support. Rate is about 3300 Rs. At the time of review.

Sa
Review №41

A really good service specially for elderly and women with children.Good food and great entertainment.

As
Review №42

Very Gald to have such a good buses and professional services .

Af
Review №43

So far, awesome experience. Bus moved on time. Passengers are very few and the seats are comfortable with lots of leg space. Staff is also very courteous. Ideal choice for an MS patient like me who has to visit the restroom every hour.

sh
Review №44

Really enjoyed the q connect bus will be travelling with them again

Sa
Review №45

Luxury travelling ... Top priority to travel within region

Am
Review №46

Awesome as always.. comfortable... great value for money

Mo
Review №47

Amazing service

Eh
Review №48

Good bus service but they need to improve maintenance of their buses

Ad
Review №49

Really good riding services. I have ride with them

Sh
Review №50

Good place, Good journey by Q connect. Peaceful place.

Ta
Review №51

Great service, comfortable seats, good entertainment, excellent food and safe driving. Great comfort on wheels.

Om
Review №52

Normally dont review experiences but I felt its my moral duty to other fellow pakistanis to do so !!This bus is Over rated. Its not worth the extra money you pay for it.Pros: Extra leg room. Attached a pic for that affect.Cons: The first seat I get- the controls for the seat movement arent working. The second seat- some thing is wrong with the monitor. Cleanliness is FAIR at best. Ambiance is okay. Bathroom has NO tissue paper. What? Why? Bathroom is also tiny- kind of like an airplane bathroom. Food is mediocre. The attendant gives you a menu to choose from and the bus stops half way to pick it up. Quality is okay. No on board snacks or nothing- I mean come on for the price I expect some free snacking- No!All in all- better to travel cheap a 4.5 hour trip- spend the money on some thing else - or better yet donate it to some one who needs it a lot more than I do for a 4.5 trip!

Ab
Review №53

Good but expensive

Al
Review №54

Not bad. Comfortable seating. A lot of vibration so its impossible to use a laptop. Food from KC Grill. Good selection of films.

Us
Review №55

Very comfortable seats. Ample amount of leg room plus the bus also has a washroom.Proper meal, can choose from Chinese, Desi, Pizza, Burgers & Sandwiches.Free WiFi.Bit Expensive but still the best experience on Land

Ad
Review №56

The Q-Connect was very nice. Really enjoyed ride to Islamabad. Hats off to Q-Connect.

Kh
Review №57

Excellent Bus Service, YouTube and hot tea besides travel comfort and spacious seats are some reasons to go with Qconnect, 5 hours travel time from/to lahore and Islamabad. Highly recommend.

Af
Review №58

Luxury & very good bus service between Lahore & Islamabad

Yo
Review №59

It nice comfortable & homely enviornent

Ah
Review №60

Good service, smooth drive and non-stop trip

Bi
Review №61

I got excellent experience I am here in Pakistan for while & I decided to travel with QConnect instead of fly or use any other services . It’was very comfortable with all luxurious accessories Food was hot & good I felt like iam traveling First class with emirates airlinesI hope QConnect will keeping their Well maintenance

Ka
Review №62

Service quality is comprised during past few months. It was rain water coming inside when traveled in July 2019. Thats fine.But, When travelling today from Lahore to Islamabad, firstly bus stopped for fueling, wasted more than 45 minutes. (Should have been done prior to departure)Secondly washroom is not operational. Strong bad smell near last seats.thirdly uneatable and very cold food is served. Feels like prepared and kept idle since long.What is the point of paying 3 times more price if standards are poorly dropped to the ordinary service provider level.

Mo
Review №63

Excellent (except the seats 5b & 5c)

Ah
Review №64

For those who like to travel in first class seats from lhr to islo but cant afford the air blue ticket.

Kh
Review №65

Good comfortable bus. Wifi working all the time. Good service. Need to add more buses to increase the number of trips. Islamabad terminal very far from any habitation.

Te
Review №66

Quality was excellent starting off. Currently, I noticed the menu has diminished in size, washroom cleanliness was very low and a a lot of wear and tear on the seats. The entertainment selection was very good, although my headphones had very low sound quality and were missing an ear foam padding.

Hu
Review №67

Complete in all aspects excellent bus service inter city

Sh
Review №68

Great

As
Review №69

Excellent service, they left on time, never over stayed anywhere, excellent staff, food was good.

Sa
Review №70

Loved the Islamabad > Lahore and back service. Super Business Class seats and amazing fast service. If you are not used to of Bus / coach travel in Pakistan but you have to, then this is the best option.

Ta
Review №71

Very comfortable travel with very good entertainment facility. It has 20 inches TV Screen for each passenger with a choice of English and Urdu Movies and TV programmes for both grown ups and children. Seats are very comfortable - as good as Business Class Seats in a Good Airline. Hot Tea & Coffee was available. Fresh food, picked from a Menu of Kitchen Cuisine (Bhera) was served along with cold drinks. Toilet facility and high speed WIFI is available in the Bus. The cleanliness and maintenance of Toilets needs to be addressed. Bus Hostesses are efficient and very helpful. Travel between Lahore & Islamabad takes about 5 hours. The one-way ticket is Rs 3300 and the payment is only in Cash - no Debit or Credit Cards.

Sy
Review №72

Few things but if everything is working fine ...good journey

Ab
Review №73

A hi-fi travel to Islamabad from Lahore. A treat to travel. Timings are a bit not commensurate with office work. Food service is much better but bus fare is also expensive.

Na
Review №74

Buses are really good and comfortable, I took 1-00pm bus to Islamabad and they have told that lunch will be served after 3:30. I think nobody do lunch after 3:30. My suggestion is on 1:00 service lunch must be served by 1:30.

ze
Review №75

AC not working in last three rows. Hot and stuffy. Seatbelts broken and entertainment system wasnt working as well. Also, noone was there to resolve issues. Just saying we cant do anything! Horrible. Not recommended!

Na
Review №76

Excellent luxurious bus service for Islamabad. They offer better experience than local airlines. Only 11seats in a bus means so much ample space to sleep for everyone. Their charges for Isb are more than Rs. 3000.

Ir
Review №77

Disastrously irresponsible bus service. This service is going down the drain by the day. They are unable to organise and keep to the schedule. Their reservation system is being handled with a complete lack of responsibility towards their passengers and their administrators are operating it worst than badaami bagh bus services which operate only when filled with passengers. Cancellations of bus schedules hours before the departure is not worthy of any respectable transport service. So do not be dazzled by their buses and Use of Daewoo or Careem for intercity travels, if you want to make it in time for your commitments.Also instead of reading the reviews by the paid local guides, see what the actual passengers have to say about this service.

Ab
Review №78

Great service and great option to travel. Good food on board

MM
Review №79

Not bad.Nice buses and seats. They also comfortable ones

mu
Review №80

Great comfortable buses. Infotainment system needs improvement.

Ho
Review №81

Best bus service in Pakistan. Super luxurious

Ku
Review №82

Service is getting deteriorated day by day. Travelling is becoming more of a random event rather than a planned pleasant activity. Variance is so high that one can not formulate expectations about journey.

Fa
Review №83

V nice services

Ta
Review №84

First experience using Qconnect, all the comfort went down the drain due to a really bad smell of diesel fuel in the cabin, gave me bad nausea. Will never travel again using this bus service as paying premium price premium service is expected . During my waiting time I came to know one of their bus are out of order , same issue may be ?

fa
Review №85

Got to say I really enjoyed it very good for the money

Sa
Review №86

A great service for travelling to Islamabad. Good Seats. Good Food. Movies Available.

sh
Review №87

Luxurious do travel

Sa
Review №88

Quality goodService bestTimings needs to be improve

Ji
Review №89

Great service, super luxurious. The journey is a bit long but definitely worth the comfort.

Hu
Review №90

The best non stop ride LHR-ISB-LHR. Best food, very courteous hostesses and staff.......the buses have started showing their age, but to date run smooth enough.....great service....waiting for KHI-LHR-KHI...impatiently.

Wa
Review №91

Bus is amazing as can be seen in the pictures. Food was served warm and was really good. However, the customer service right from booking to bus hostess is far from premium. Wire of my headset was faulty causing interference with the sound. However, the hostess did not change the wire and simply plugged it in and out and handed the headset back. So my journey was spent actively tweaking the wire while watching a movie. Serve with smile is a concept seemingly lost on all employees of q connect. From their station to the hostess, everyone seemed oddly occupied and not keen/eager to help or answer questions. I have seen better customer centric attitude at bus services charging lower prices.Bus station in Islamabad is located in the middle of the busiest district. If you are traveling from Islamabad, it is avoided to start your journey 1.30 hours before your bus time add it can take an hour to reach the bus station located in faizabad.They fix their customer service mindset issues and this service is worth it.

Sh
Review №92

Really love it....

Mi
Review №93

The bus compared to aroplane but travelling on Earth.

An
Review №94

Takes too much time to reach lahore. Started almost 20 mins late. Very average service at a very high price

Am
Review №95

Q Connect WASl indeed the best bus service provided.But typically, once something is appreciated then the real matter is its MAINTAINENCE.Its deteriorating.The back cushions look like flat naans.Foot rests do not incline as they used to..and much more.Please,you have increased the fare but where is the COMFORT now.

Fa
Review №96

They need maintenance otherwise travel was comfortable

ar
Review №97

I will never travel with q connect ever again.I got tickets for the bus and recieved tha last most seats possible.The Air Conditioning was not working at the back row and i travelled in the most cumbersome position ever,i had severe headache due to the heat and suffocation at the back.The seats recliner motors had failed so reclining was not an option,nor were the headphones working so could not watch any movies etc.The food was horrible plz do not waste your 3500 rs on a horrible experience.

Ya
Review №98

Excellent service. Buses getting old and frequency only 2 times a day from either side.

Ja
Review №99

A bit difficult to get here, due to its location in cantonment; and also the bus has to circle half of Lahore to get here (or while leaving for Rawalpindi).Neat and clean place, not crowded, and you can wait here for your bus. You can purchase coffee from terminal at some cost, if you can find the receptionist.

Bi
Review №100

Always have a great experience with Q Connect. The luxuries of having a bathroom on board, quality meals chosen from a menu provided by Kitchen Cuisine, Movies and YouTube, and an ultra relaxing lazy boy are unbeatable

Information
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100 Comments
4.3 Rating
  • Address:parking, Metro cash and carry dha, near airport road، near bhatta chawnk، Block B Divine Gardens, Lahore, Punjab 54000, Pakistan
  • Site:http://qconnect.pk/
  • Phone:+92 335 7777777
Categories
  • Bus tour agency
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