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Drivers Licence Office Traffic Police
Liberty Market Gulberg III, Lahore, Punjab, Pakistan
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Comments
Sa
Review №1

Staff is good and cooperative. Recommended to get appointment via Raasta app and be mindful of documents required for the process. Ample parking available inside Liberty parking area.

Ha
Review №2

Simple procedure, cooperative staff. Total job completed in 30 minutes

Wa
Review №3

Good service but they didnt accept application first time.whenever you went there they definitely say to please wait I will call you later

Na
Review №4

Although department has improved functioning by digitalisation,proper waiting area but it can be further improvised by good interpersonal communication......my humble suggestion is that Type A personalities should not be allowed behind the desk because it is also injurious to their own health......Overall very good.

zu
Review №5

Today my visit to Police Sahoolat Markaz in Liberty Maket Lahore was an eventful one.I got the appointment by phone for 10 am and got there at 9. To my surprise, there was a long line of waiting applicants. Waiting for their turn for more than an hour.I being a responsible citizen thought not to bog down the queue and started waiting at a distance. This was hopeless. The person appointed to manage queue kept busy in perosnal business pic attached and lack of  any system to manage large number of people was mind boggling.There was no ticket. The person issuing appointment time over the phone, has no clue how many people are allowed or how many can these centres hold in a slot. This creates a soup of disaster and can be considered by any sane person as contributor to increase in covid19 cases.I am attaching pictures for proof of what I am saying. My heart bleeds seeing this level of inappropriate behaviour and systems. This is something which requires no money to solve but a will and organisational skills. Hope better comes from this feedback.

Ah
Review №6

DLIMS and Rasta app is an excellent addition . Just hope the license test can be of international standard !

Mo
Review №7

First thing first get the token from the machine on the front by providing your cellphone number. It was a good experience, polite and good stuff! The only reason for 4 stars is to many spelling mistakes in my Lerner permit.

Um
Review №8

Efficient, polite, and well dressed. Overall an excellent experience. Went in for Police Character Certificate and International Drivers License. Now a very satisfied citizen.

Fa
Review №9

Very quick and fast process, very good initiative by Punjab government much appreciated. License renewal and new drivers license are processed and in other activities they deal with women abuse. FIR registration, police certificate, all of these are processed in few minutes time, previously it was hell going kachari and facing agent mafia out side the Bulding before entering, coming here saves us time money and lot of hassle specifically the any time traffic jam there on lower mall road and GC college traffic signal.

ah
Review №10

Dont go after 3 pm if you dont have tickets.

Mo
Review №11

Good Service...they just took 5mins to renew my learner license....much better then other branches

Mu
Review №12

Appointment through Raasta application doesnt work. You still need a tokenOtherwise system is good

Zo
Review №13

Awsome service and Good staff and no soo much waiting lines

Fa
Review №14

Excellent and quick service. Staff was also cooperative

Sa
Review №15

Had great experience of getting learners permit from this center. Went there at 8am on a Saturday morning and got token from a kiosk. I was 3rd in line. But had to wait till 9am because I didn’t have postal stamps and post office guy arrives at 9am (official duty time of post office staff). But once he arrived, whole process took just 5 minutes. Staff was very punctual and cooperative and it looked like an efficiently run facility. Strongly recommended to go early (8am) and take postal stamps along to avoid waiting till 9am.

Sh
Review №16

V V coprative staff in the centre.I vist for macking police character certificate for my dougher and I found them v honest polite and helpful.

Ad
Review №17

One star less for the lady at counter 1 who was rude towards applicant. Rest all of other staff is very cooperative.

Um
Review №18

Make there early morning and things will be done quick.Good service

Z
Review №19

Get there before 3 pm as the tickets wont be given after that. Book an appointment on Rasta app before coming. Park near the exit of liberty parking .

Mu
Review №20

Good Service. It took me 30 mins from start to finish to get my license renewed. You need to get an appointment first via Rasta App or by calling them.

Pi
Review №21

Good experience helpful nice Staff. Thx.

Sa
Review №22

Excellent place to visit. Neat clean and timely managed everything by officers.

Ri
Review №23

Typical government office with rude and un helpful behavior

Im
Review №24

Very cooperative staff

ar
Review №25

They told me not to come there again as this is not your center. Wondering why it is not my center as I booked the appointment online. Later they did my work.

Pa
Review №26

Too long a wait. Lack of management to ensure that people who get there first get to the counters first.

Um
Review №27

Quality customer care services

Ze
Review №28

They try to avoid to serve you.however some are good.

Kh
Review №29

My experience at Police Centre was excellent, police staff were very helpful n supportive, however deposit of fee at HBL branch and getting Court Fee Stamp of Rs. 66 only from kuchery are difficult n cumbersome processes which should be simplified n made easier.

Ka
Review №30

There is no benefit of getting an appointment...u just go there with complete documents and just get the token.....

Om
Review №31

Average service not properly maintained

Ar
Review №32

Exceent office And Excellent Staff,Very cooprative

Am
Review №33

Online time lene k ba-wjud token system ko follow krna prta haBut Amaizing & co-operative staffCrowded place

Ma
Review №34

The behaviour of the staff is too arrogant and rude. Also they tried to skip off their duties and put unnessary objections on Papers. They even said that Muzaffargarh is not in Punjab.

So
Review №35

Very helpful and cooperative staff....

As
Review №36

Officers looks unhappy but they were helpful. Took me 15 minutes only for duplicate/renewal.

Sc
Review №37

Very cooperative and efficient staff!

Sh
Review №38

The policeman have attitude problems...got in to a verbal argument with one of them. The token dispenser kiosk was not installed properly and I touched the screen it shook and the policeman came out and said I was pinching it. I spoke to him politely but he was was not used to being talked back to. Another policeman came and started physically intervening in the argument. They were verbally and physically abusive (just tucking agkilders and trying to push me away). Because I put my foot down and reminded them I am within my constitutional rights the original policeman who started the argument apologized.

Am
Review №39

Very polite, helpful and truly professional people!

Ma
Review №40

Good staff members and coaprativ.

Ze
Review №41

I would say Traffic Police Lahore has done an amazing job bu facilitating the people to make it so easy to renew the license. I can compare them and rank them among top in providing such a service globally. Very nice staff....you have changed the perception.... keep.it up

Sa
Review №42

I am first time open this app...fast & good information...

sa
Review №43

It took just 15 minutes to apply for renewal.

Mu
Review №44

Excellent personnel. Very Polite and helping. Great community policing.

Ha
Review №45

Super Helpful staff. All the staff is very nice and helping. Awesome Environment. It’s less crowded than Arfa Kareem.

Na
Review №46

Driving licence branches across Lahore are providing excellent and efficient services to the community. One should go and get the error less services.

Us
Review №47

Add some private Number

Ze
Review №48

Excellent services.

Ta
Review №49

The process is excruciatingly slow and inefficient.

Im
Review №50

Very cooperative staff and well maintained public services system

Na
Review №51

Theyre quick and working efficiently. Yet a bit less courteous, thats ok.

MU
Review №52

Good and cooperative staff

Sa
Review №53

Easy and friendly

FA
Review №54

Very cooperative and quick proceedings specially Gulberg liberty market spot

Ra
Review №55

We can safe our time and money by sharing such types of info

Mo
Review №56

Good service

Sa
Review №57

Best time to visit for driving license is early morning at 8am when the office opens. It gets crowded afterwards. They issue only 110 tokens a day. Get your token immediately from the token machine after getting to the office and then get your relevant driving licence file and wait for your turn.

Sa
Review №58

Excelent services

SH
Review №59

No ramp for Disabled

Aq
Review №60

Fast service if you have driving licence tickets in advance and if you go there before 8am

Sy
Review №61

Not good

Gh
Review №62

This not driving linence officeThis Police Khidmat Markaz where 15 services of police provide

MU
Review №63

Excellent service. Very polite and efficient staff.

fi
Review №64

I visit two times at your service center but the internet server service you have is not work well either the number provided is useless because no one answered.

H
Review №65

For licence renewal timings are 9am-1pm. I dont know why they have a listed phone number when then dont answer.Anyways, reached after 1 as didnt know the timings. The in-charge officer was nice enough to process my renewal.

Ma
Review №66

Nice staff and have good procedure for learners licences

R.
Review №67

Pls reach the office at 8:00 am. Take a slip from a Token Number Machine, On the left side of the entrance door and wait for your turn.Documents required for learner driving license:1. Original ID card,2. Photo copy of ID card,3. 180 Rs to buy stamps,4. 2 Pasport size photos.

Mu
Review №68

First Come First Served...

Mu
Review №69

Poor arrangements for the public. Very slow system. Have to wait for hours without getting your turn. Overcrowded and mismanaged.

Ab
Review №70

Poor service and irresponsible staff

Sa
Review №71

Long waiting there. Take token in the morning and go back at 5pm

Gh
Review №72

Like

Pa
Review №73

Good Service.

Fa
Review №74

Good experience

qa
Review №75

Very rude Male Attendant.

Ah
Review №76

Badbehavious

Fa
Review №77

Okay

Mu
Review №78

Staff wastes a lot of time.

Al
Review №79

Great

Mi
Review №80

Staff is very rude not cooperative

Fa
Review №81

Very poor service

Bi
Review №82

Bad Place

Information
100 Photos
82 Comments
3.9 Rating
  • Address:Liberty Market Gulberg III, Lahore, Punjab, Pakistan
  • Site:https://dlims.punjab.gov.pk/
  • Phone:+92 42 35712030
Categories
  • Driver's license office
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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