Unprofessional staff. Company has not even provided a designated number for store. The number belongs to store manager for his personal use and company has asked him to do businesses on that number! Called the guy all day he didnt pick up. Went to store which is way far from my residence and guess what, product was out of stock! Simply unprofessional and unreliable store experience ever. I hope the product doesnt suck that much...

Bought air purifier 2C from this shop, working great. But they need to improve their stock as only one model of air purifier was available.

Good job butt Only store not a service center

Things r gud n price, dis is real mi office means outlet, environment for all is very better but there is 2 salesman much angry even they dont ans for shake hand attitude was like sweeper trust me their was 6 customers all was angry bcoz ov that persons

MI store in lahore pakages mall. If u want to buy MI product u must visit this place. Its a official store authorized by MI. Prices fixed according to online MI store

The store is overall wonderful but i dont like their online customer services.

It was really good, they had all of the online stock even with some extras.

Very elegant and premium products, but not all are displayed

They usually have nothing in stock. So its better to order from official mi store Pakistan instead of visiting there.

The place is good because you can get original products but only 1 employee was there, there were about 50-60 people in the shop but only 1 employee to manage all the people so they need to get more employees. I bought Mi band 4 and it was perfect, it had no problem at all.

Good to go if you wanna purchase after having handfeel of mobile.

Whatever you want to buy. They dont have it. Dont waste your time visiting here.

Unprofessional attitude of the male staff and they dont know how to deal a client. Although I have purchased two mobile phones in one month and I had visited again to purchase MiStick and Im not happy with the way they deal clients.

Extremely poor experience. The sales man is so much bothered and dont even respond to queries properly. Their way for dealing with customer is awful!

That is well equipped official franchise of MI.

Good store but mostly products are not available

Was a bit disappointed with the sales person not wearing a mask. This is 85% the case with all the shops at Packages Mall.

Such a bad staff here, they dont know the ethics of how to talk and respond a customer. They never listen a customer and guide a customer. I think MI should replace staff from this store.

Very bad experience as limited stuff on display. Store should put each item on display to get real experience before buying.

Out of stock everything out of stock I want to buy redmi note 8 but out of stock no use to come there

Doesnt have stock or products for display all the time. Simply a waste of time and annoying place to go to.

Useless Staff, Whenever I call them to ask anything they never pick call. If you cant pick call on this number then you must change the number on which we can be responded to our queries

Very rude staff. Store is useless as most of things are usually out of stock.

How rude Safdar Qazil Bash Store branch supervisor, totally unaware of the product specifications and arrival of new stock, careless towards customer services.This guy must remove from the store, as he is leaving a bad impact on the brand image.

Plz dont buy from them . Their flash sale will go out of stock as soon the flash sale starts , why to bother to do a flash sale when its meant to get out of stock a minute after a sale starts. one thing for them scammers. one more thing if order a product and advance payed it then you are doomed because if they dont have in the stock , they wouldnt tell you that its out of stock nor they will refund you money back instead play with you for months then will send you the product. NEVER BUY FROM THEM THE MANAGER HAVE NO BALLS TO TALK TO THE CUSTOMER EVEN .

Good Store for view & purchase Mi products.

Good brand

One and only official store for Xiaomi products in Lahore. Though one can find all of these products in different electronic stores around the city, official store is just this one.Staff is really rude, careless towards products, totally unaware of the specifications and just want customers to leave the store as soon as possible.Additionally, if the product malfunctions or get out of order, they don’t process claims or even take complaints. One has to go halfway thru the city to gulberg for complaints.

Useless as nothing is available owners should see to it

No stock. No customer service. Staff hardly respond to your query

They need to improve their customer service.

Most items r out of stock usually

Xiomi products r great n admirable,But this store is v poorly supervised managed,Lazy n rude staff, never willing to respond ur queries.I went to buy note 8 pro, they didnt have it, the mi smart devices , tbey didnt have it,Mi note 10 , was out if stock.

Not much devices to shop.

They are useless , their promotion and discounts are trap just be careful , if you pay bank online you are doomed , first they will play with you for weeks then they will say we havent received your amount , if there is negative star i would have given to them

They are always out of stock I called them last week they said it will come on Thursday I went there on Friday to there shop in packages mall I went there to buy Mi band 5 first it was not available then there was Mi 4c I asked them can I open to see it I said I want to buy it they said first u pay then u can see it, it was the baddest experience

Only official store in Lahore city.

I have orderd mi airdots from its official storeTheri is problem in them i call mistore numberMi store cant pikup my callI have to claim my air dots according to his warrenty

WORST EXPERIENCE EVER. its been 6 days now since i placed my order but still they havent dispatch yet, NO ONE answer on their helpline

Worst service and products

Everything required was out of stock for weeks not days

Awesome

Few products were available

Good

Always out of stock, less variety of products

Good store for MI products.

Good

Nice

Disappointing.. out of stock... Out of stock

It was good

Authorised Dealership of MI

Mi products mobile phones and others accessories

Good Store

Loved it