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Infinix Mobile CarlCare Service Centre
Shop No M-28, Siddique Trade Center, Main Blvd Gulberg, Block H Gulberg 2, Lahore, Punjab, Pakistan
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Comments
Sa
Review №1

I wasnt seriously expected my issue to be solved too quickly. I went there after reading so many positive reviews but still wasnt sure. But I really appreciate the services provided by them. Specially I would like to thanks their representative Nabeel. Highly Recommended

Al
Review №2

Very quick service and system. As soom as deposit a device for fixing they update you about the progress via message. And once the device is fixed that too will be shared via text. The rates for the components are reasonable. The staff is friendly and helps you all along. Thank you for the prompt service.

Aq
Review №3

After 2 visits mobile mey still masla hy aur her dafa board change kia but lie....

Fa
Review №4

Very very very very bad experienceThey did not solve my mobile problem.I will never buy infinix etc probuct again , because if there customer care center can not solve there own brands mobile problem then what can custoner do .I also suggest verybody to avoide infinix brand because they did not have parts for infinix mobiles and they will not order it for you .I have very bad experienceTotal wast of timeI visited them 8 time

Ch
Review №5

I got my phone screen replacement but when I got my phone I had 4 big scratches, so I replaced my screen once again. So Im fully satisfied.

Me
Review №6

I got issue in My Infinix Zero 5 touch screen pannel and thank you that my issue got resolved in n just 24 hours.

Sa
Review №7

Outstanding service and customer dealing. I will recommend to all infinix, Tecno etc users to visit this centre if they have any warranty claim or repair requirements.

Mu
Review №8

Too costly only in pakistanRate is 4time than describe in the carlcare official app.

Mo
Review №9

Good For Mobile Owner Of Infinix Techno and Itel

M
Review №10

S5 pro popup camera glass has been borken can be change in warrenty if not how muxh charges will charge and duration taken

Su
Review №11

Staff.is v good.no.1 it.is now i want to buy every phone which has carlcare.warrety

Bi
Review №12

Staff was courteous and professional. They repaired the phone within the time they specified

Sy
Review №13

Good Service & ResponseCo-oprative staffI went for My Infinix S5 charging Jack Repair in warranty

Ba
Review №14

Excellent professional service from start to finish. Fixed phones very quickly. Let you know what’s happening every step of the way and tell you of any extra costs before proceeding Really Quick, Fast, efficient and professional service.

Bu
Review №15

Fast, easy, efficient repair. Pretty cheap too compared to going through local repair shop. Same day repair was awesome. I’d recommend them for any Techno mobile repair they’re really good engineers. (Repaired my mobile 5s charging port and it works like a charm!) Their office location is a little confusing but if you see the kinda corporate looking building at their address just go to the correct floor and walk down the hall to get there.

Op
Review №16

They offered good service. I went there to service my mobile. The experienced technician resolved the issue. The front staff took my details and asked to wait for the technician.I had to wait for few minutes to get the allotted technician to check my mobile. I went there after booking appointment phone.All the staffs were cordial.Really great store. Nice location in a beautiful building. Helpful, knowledgeable & friendly staff. Obviously they have all the products you could ever want and many other accessories.

ha
Review №17

Excellent service. Got my phone fixed in just under an hour. Very fast and efficient, fairly priced! I felt the staff were honest and trust worthy and great communication and super speedy! mashed screen and camera and its now like brand new! Recommended

Bi
Review №18

A lady associate there just knocked our socks off in the best, most positive way!Her expertise, knowledge, experience and outstanding customer service will stay with me forever! Didnt catch her name, but you know who you are - keep being exceptional at your job!Five stars because staff was super nice, patient, gave me all the information I needed, tried everything to activate my phone at once

Sy
Review №19

Good service but staff is not so cooperative. Overall pathetic .

ju
Review №20

I want to ask about the cost of touch screen changing of infinix note 7 may i have a quick response please ?

ay
Review №21

Customer service is great!. Great place if youre having issues with your Tecno device. They will do their best to make sure you leave satisfied. Great location, Very clean, very nice looking store. Very helpful and patient. Great experience and I will certainly be returning when I need help with my phone.

Al
Review №22

Great Service Center - very honest and helpful staff. Great quickly repair. Dropped off Friday afternoon, picked up same day evening. Great Job, and great discussion with team before I went ahead with repair. Would recommend to anyone needing a repair.

Se
Review №23

The phone being still in warranty has been received by the company for repairs : lets see how they fix it!!

mo
Review №24

Good place every thing available

Ra
Review №25

Replace mobile cracked LCD and they did it with a fair price and great turn around time. They confirmed the problem with me and told me how long it would take. returned in 30 mins later. Such a smooth process from start to finish. Would definitely recommend.

Me
Review №26

Ill give 3 stars because the helpline number theyve provided is mostly busy when you try to reach them.

Wa
Review №27

Great customer service,fast turnaround. Staff is friendly and do whats best for the customer. Provided the best repair options.Overall happy with my experience and would recommend to others.

Ab
Review №28

They diagnosed the problem and gave a reasonable quote to repair it.The turn a round was quick and repair was perfect. They are super helpful and reasonably priced. Would definitely recommend

Ha
Review №29

Good services friendly environment good behavior Infinix best service center in Lahore

Ta
Review №30

Quick response for mobile complain

Ma
Review №31

Best place to get any of your Tecno mobile replaced or fixed.Team here are excellent at what they do.You just cant get better than this. Got my screen and battery replaced within 1 hours. Free of charge! The best service, 100%. Go carlcare!They are professional with their repairs and recommendations.

Sh
Review №32

Bakwas carlcare serves very bakwas

Sh
Review №33

Perfect Management &Perfect work they done

Al
Review №34

They take no charges if the phone is in warranty??? Tell me someone please

Sa
Review №35

Keep up the good work

Ra
Review №36

Came within 45 minutes of closing and these guys were absolutely amazing - very knowledgeable, careful and efficient! Battery was exchanged in no time with original product and I was on my way :) Highly recommended with fair prices and outstanding quality of work!

Al
Review №37

Amazing staff ready to help with any problem with focus reasonable charges ( way better then Samsung & Huawei customer center which take days and service nothing) service center repair your phone in hours with gauranteed original part

sh
Review №38

Its nice place

Ri
Review №39

Infinix hot 8 lite panel price

Fa
Review №40

Very pathetic service. Even they dont have parts for their mobile in warranty.

Mu
Review №41

A wonderful experience and timely service

Ha
Review №42

Very good service.

Za
Review №43

Great customer support.

DA
Review №44

You have too wait too long even for receiving your repaired mobile device and same for submitting. People are way too rude here

Aw
Review №45

Worst service infinix

Ta
Review №46

Very good device but my charger is. Not working after a month and half so I need a new geniune charger can Carl care provide me a new geniune charger for Tecno camon 12 air please reply me

Sh
Review №47

Cash repairs in 30 mnts or same dayAnd warranty repairs in 2 weeks without informing,i went by myself to ask and they said yes its repairsSame old local pakistani routineEmbarrased

Ah
Review №48

Its bot for customer relaibility....its claim center but

Ch
Review №49

They are very fast and amazing ️ specially the boss Mr. Bilal Amjad is very responsive and supporting.

Ta
Review №50

I took new phone which was faulty. So, I claimed warranty within the first 7 days and they provided me the same new phone which is working great so far now. Great management and all. Its just a bit time taking process and you have to call them yourself for confirmation of your phone return. They dont call you which is a bit iritating. Because you dont know when the phone will be ok, they know.Otherwise its good.

Fa
Review №51

Good but waiting time to much

Tr
Review №52

Three to four times i have to visit this carlcare and found it a useless service provider for INFINIX. I do not know this carlcare is in favor of INFINIX or against it. Once i visited carlcare year before for charger of Infinix note 4 pro charger and i visited 3 times and they did not have the charger neither they provide any assurity that they will arrange it. One of a person from Infinix club arranged for me. May Allah grant him success! But this carlcare did not left any hope to keep using my infinix.Secondly, month before i visited carlcare two times to repair my notes charging jack. They said we dont have its parts. We will order it but first submit your phone with Death Certificate, Data Certificate then we will repair it in almost one week. 15 min of work is to be done in almost one week. And for charging jack they need warranty of death and data lost. This is really pathetic to hear such demands from the only carlcare in lahore. Resultantly i have to repair the charging jack from a local shop by repairing the old charging jack with a new chinese one in 1500Rs. I kept my mobile off for almost 3 weeks due to charging issue and had to brought spare mobile. These Infinix mobiles are disposable in Pakistan. Just use it till it is working and put in garbage as it start making problems of even charging jack.

Ab
Review №53

Sir kindly send me system updates and new version of infinix s5 lite

da
Review №54

Infinix is the top Selling Company write now in the Pakistan.

Ba
Review №55

Its okay but there should be a token system for serving customer.

Mu
Review №56

Very fast service repair in 24 hr after complete repair

#p
Review №57

Mobile rapid shop

Mu
Review №58

Good service

Ra
Review №59

Good response

Ra
Review №60

They dont pick call and just make you keep waiting

Ri
Review №61

Overall itx ok

Aw
Review №62

Ok

Sa
Review №63

They have dummy staff only. They dont care about the service. Only they are there to waste customers time.

NA
Review №64

Good place and quick services.

Ma
Review №65

Good service with cooperative staff

Ad
Review №66

Service are fast very friendly team work i m very impressed

At
Review №67

Contact issue

Al
Review №68

Its not helpful

Qa
Review №69

Which center is open in these days (Covid-19)

Fa
Review №70

In Lahore its a service center for Infinix Mobiles. Here you can claim your infinex set warranty , spare parts are also available on reasonable prices. Some kind of accessories like mobile charger, hand free, data cable, charging cable of infinix / others brands are also available.Over all service center staff is cooperative and friendly, normally they try to fix your mobile problem at same visit.

Ka
Review №71

No one pick the call. Worst

Ab
Review №72

Fantastic , Awesome

ma
Review №73

Many complaints

Kh
Review №74

Bad experience

bi
Review №75

Good

Sa
Review №76

Not ok

Mo
Review №77

Good service

Sc
Review №78

They are good in coustmer satisfaction

Ab
Review №79

Call hi nahi uthani to servise center kis liya bnaya ha

Bi
Review №80

Not good auppory

pa
Review №81

Good place for mobile

So
Review №82

Very slow response....never answer your phone calls.

Ha
Review №83

Very disappointing, they never check your phone infront of you. Told me it will take 3 days and major damage to charging port. I got the small clip fixed for free.

Ta
Review №84

Very good service and fast response

Mu
Review №85

Small and new setup but customer service and their representative services are very satisfactory. Very helpful and technical. A little bit expensive if warranty void or finished. But must saying that they are too batter than qmobile and their services

us
Review №86

Very bad experience

sh
Review №87

Very bad

Az
Review №88

Staff is not good. Not good behaviour

Dr
Review №89

Good

Z.
Review №90

Not good as they did not receive call.

Us
Review №91

Service quality

Bi
Review №92

Im ok with their services

Mu
Review №93

Good

Ik
Review №94

Good parfomic

Sh
Review №95

Spare parts not available

TA
Review №96

Customer service & system is good, but expensive repair charges for Infinix brand even within warranty time. Screen panel or hardwares not covered in warranty but service and inside check and repair covered in the warranty only.No proper guidelines from outside the Hassan Tower to reach here on Second Floor.More information to be added later...#Infinix #InfinixZero4Plus #CarlCareCenter #Lahore #Pakistan#LocalGuides #LocalGuidesConnect#TaimurYusuf

Jo
Review №97

Great services

Mu
Review №98

Great experience.

Sa
Review №99

Infinix warrenty claim center and Mobile repairing center

Qa
Review №100

Lebels should be mention.

Information
43 Photos
100 Comments
3.7 Rating
  • Address:Shop No M-28, Siddique Trade Center, Main Blvd Gulberg, Block H Gulberg 2, Lahore, Punjab, Pakistan
  • Site:http://www.carlcare.com/pk
  • Phone:+92 42 35784816
Categories
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:1AM–2PM
  • Tuesday:Closed
  • Wednesday:10AM–3:30PM
  • Thursday:10AM–3:30PM
  • Friday:10AM–3:30PM
  • Saturday:10AM–3:30PM
  • Sunday:10AM–1:30PM
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