Worse Network ever. Never response to a complain. I have no net for 4 days and i called 7 people from ptcl . They received first then said they dont work in that region and blocked my number .
Lazy people sitting in office, won’t ever pick-up calls, will talk disrespectfully when you go in-person. You’re better off contacting PTCL Helpline and elevating your complaint.
Good place for any issue about ptcl related
Mainly went for Char jee recharge balance . Machine is available for your bill payment. Representatives are also very good there.
BM very rude behavior. very unprofessional.
It is like a government office. Dont dare to go there. Try to solve matter over calls.
Perfect short time service .
Not satisfactory response received
Good service, my personally experience their is nice employees.
Tipical government style staff. Comes late, dont know about their job, never cooperate.
Having worst experience my complaint has been launched for 3 weeks now and not even a small issue is being resolved worst technical service...
As usual...casual...
They have huge parking area which they keep closed and customers are forced to park their cars outside on the road.Staff at reception is cooperative but staff at operational side need a lot of attention & professionalism.
Pathetic response from their employees
Real good service!
Worst and pathetic staff. Placed order online one month ago but still in progress. You have to pay extra to staff for your work
Very pathetic and corrupt staff. They cahrged me installation charges 20 days ago after all investigations about DP availability but never installed a connection till today while they promised to do it in a couple of days.
Worse company in Pakistan i have ever seen
It came as a surprise but very nice and facilitating staff.
Poor serbies
Everything under one roof
Staff is incooperative. They have their monoply and they dont focus on customer complaints in Bahria Town.
Doesnt work for days and very bad complaint reception. Never use ptcl.
Good
They have good customer service but i believe that it all depends upon luck! My experience has been really great each time! Sometimes there is delay in service but i too get lazy and keep postponing!!°
Its HUB of Service related to Communication
Can some one share ptcl correct number PLS
They dont have technicians. Please dont use it
Is PTCL connection available in Nargis Extension Block ? WHat are other internet options available in Bahria Town apart from PTCL ?
Providing good service.Local staff need improvement in customer care.
Its okay
Its located beside Safari Villas main gate. For those who lives in Canal Garden, or Sukh Chain etc, its a nearest PTCL exchange & has a smart shop too. Staff was nice & kind. I got my issue solved without any hassle.
It says on google that its open but its not in real waiting here like a tramp
Good
I worked there as a supervisor of maintenance project .Zunair construction.
Helping
Bad experience of having PTCL net connection, have to visit many times to resolve issues. Lady sitting at reception should be removed to any other section as her job seems only to advise complainants to wait for the other guy to come.
PTCL is PTCL. Typical govt entity. Angels for nothing
Great place having repute to look after its customers.
Heavily congested exchange. You get frequent disconnects and very high pings. Gaming is out of question, we should all boycott PTCL and force Bahria to let any other fiber company in.
Worst exchange in Lahore. Lineman Abid will stop new connection process if not paid him bribe.
May Allah keep you away from PTCL and help you guide with other alternative resources for your internet needs. RIP PTCL
Non biological creatures are here to provide you service.
Welcoming staff, even for Disconnections.
Good
Good location with less helpful staff... Easy to pay bills.. But serivce regarding internet is pathetic and internet related staff is always busy and never attend the call..
Poor managment
Govt. Sector always having poor sector
All facilities under one roof
They dont have solution but they only try to satisfy through fake hopes for improvement.
Very disappointment from ptcl smart shop and exchange. Whenever telephone line become dead aur noise often they are very lazy and almost take minimum 2 weeks for any complaint and send non employeed workers at home like son of line man etc
Worst service in Bahria Town. I am paying for 8mbps and they give me only 2 mbps, as well as there is no customer support, I am going to opt for fiber link even if hey take 1.5 months to take the installation, they give best speeds and prices are worth it
Staff is not very cooperative
Very bad installation service
Nice services
Great place
Nice experience
Typical Sarkari Office. Had to pay rishwat for new connection.
Baddest exchange of ptcl ever. They just only say that they send the person to check the problem but the person didnt arrive unless or until you complained 4 to 5 times
Applied for new landline connection at the residence Staff was quite cooperative
Visited few days ago. No proper complain registration and reception
Very slow services and service
Always hated
Very poor customer service providing
Such a pathetic place irritating environment staff is under utilised.
Fargh system
Average for service.
Not well developed
God place gd staff
Pathetic people
Worst service in bahria town
Average services
Very unprofessional staff and very bad services
Need improvement in infrastructure & services.
No and late response to complaints
Worst exchange ever telephone and broadband dead from past 2 weeks no one even visited my place.
Good
Technical staff is little bit lazier
Good service
In Bahria Town PTCL services are not satisfactory
Its PTCL what can I say
Excellent
Not good service
Bahria Town Lahore PTCL Exchange
Need to improve
Poor as always
Typical government style
Poor response from employee
Office
Helpful place to solve problems about PTCL
Pathetic services
Good
Worst service
Pathetic !!
Wrong phone numberNo customer support
Non professionalism in PTCL is at its peak!
Terrible service
Good