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PTCL Exchange
Takbeer Block Sector B Bahria Town, Lahore, Punjab, Pakistan
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Comments
Sl
Review №1

Worse Network ever. Never response to a complain. I have no net for 4 days and i called 7 people from ptcl . They received first then said they dont work in that region and blocked my number .

Mu
Review №2

Cant work

Oa
Review №3

Lazy people sitting in office, won’t ever pick-up calls, will talk disrespectfully when you go in-person. You’re better off contacting PTCL Helpline and elevating your complaint.

Ra
Review №4

Good place for any issue about ptcl related

Mu
Review №5

Mainly went for Char jee recharge balance . Machine is available for your bill payment. Representatives are also very good there.

Me
Review №6

BM very rude behavior. very unprofessional.

wa
Review №7

It is like a government office. Dont dare to go there. Try to solve matter over calls.

Mu
Review №8

Perfect short time service .

Sa
Review №9

Not satisfactory response received

zu
Review №10

Good service, my personally experience their is nice employees.

ba
Review №11

Tipical government style staff. Comes late, dont know about their job, never cooperate.

Ba
Review №12

Having worst experience my complaint has been launched for 3 weeks now and not even a small issue is being resolved worst technical service...

Bi
Review №13

As usual...casual...

Mu
Review №14

They have huge parking area which they keep closed and customers are forced to park their cars outside on the road.Staff at reception is cooperative but staff at operational side need a lot of attention & professionalism.

ha
Review №15

Pathetic response from their employees

ma
Review №16

RE
Review №17

Real good service!

Jo
Review №18

Worst and pathetic staff. Placed order online one month ago but still in progress. You have to pay extra to staff for your work

Ha
Review №19

Very pathetic and corrupt staff. They cahrged me installation charges 20 days ago after all investigations about DP availability but never installed a connection till today while they promised to do it in a couple of days.

Ja
Review №20

Worse company in Pakistan i have ever seen

Hy
Review №21

It came as a surprise but very nice and facilitating staff.

Ri
Review №22

Poor serbies

t2
Review №23

Everything under one roof

Ah
Review №24

Staff is incooperative. They have their monoply and they dont focus on customer complaints in Bahria Town.

Al
Review №25

Doesnt work for days and very bad complaint reception. Never use ptcl.

Ar
Review №26

Good

Ha
Review №27

They have good customer service but i believe that it all depends upon luck! My experience has been really great each time! Sometimes there is delay in service but i too get lazy and keep postponing!!°

Mo
Review №28

Its HUB of Service related to Communication

Wa
Review №29

Can some one share ptcl correct number PLS

Am
Review №30

They dont have technicians. Please dont use it

Ha
Review №31

Is PTCL connection available in Nargis Extension Block ? WHat are other internet options available in Bahria Town apart from PTCL ?

Sa
Review №32

Providing good service.Local staff need improvement in customer care.

Ad
Review №33

Its okay

Mr
Review №34

Its located beside Safari Villas main gate. For those who lives in Canal Garden, or Sukh Chain etc, its a nearest PTCL exchange & has a smart shop too. Staff was nice & kind. I got my issue solved without any hassle.

ha
Review №35

It says on google that its open but its not in real waiting here like a tramp

ru
Review №36

Good

Ka
Review №37

I worked there as a supervisor of maintenance project .Zunair construction.

Yo
Review №38

Helping

Ma
Review №39

Bad experience of having PTCL net connection, have to visit many times to resolve issues. Lady sitting at reception should be removed to any other section as her job seems only to advise complainants to wait for the other guy to come.

An
Review №40

PTCL is PTCL. Typical govt entity. Angels for nothing

Mu
Review №41

Great place having repute to look after its customers.

Si
Review №42

Heavily congested exchange. You get frequent disconnects and very high pings. Gaming is out of question, we should all boycott PTCL and force Bahria to let any other fiber company in.

Al
Review №43

Worst exchange in Lahore. Lineman Abid will stop new connection process if not paid him bribe.

Ha
Review №44

May Allah keep you away from PTCL and help you guide with other alternative resources for your internet needs. RIP PTCL

Re
Review №45

Non biological creatures are here to provide you service.

AB
Review №46

Welcoming staff, even for Disconnections.

Ay
Review №47

Good

Wa
Review №48

Good location with less helpful staff... Easy to pay bills.. But serivce regarding internet is pathetic and internet related staff is always busy and never attend the call..

TE
Review №49

Poor managment

Ab
Review №50

Govt. Sector always having poor sector

ja
Review №51

All facilities under one roof

li
Review №52

They dont have solution but they only try to satisfy through fake hopes for improvement.

Aw
Review №53

Very disappointment from ptcl smart shop and exchange. Whenever telephone line become dead aur noise often they are very lazy and almost take minimum 2 weeks for any complaint and send non employeed workers at home like son of line man etc

Ab
Review №54

Worst service in Bahria Town. I am paying for 8mbps and they give me only 2 mbps, as well as there is no customer support, I am going to opt for fiber link even if hey take 1.5 months to take the installation, they give best speeds and prices are worth it

As
Review №55

Staff is not very cooperative

Ja
Review №56

Very bad installation service

ab
Review №57

Nice services

Ma
Review №58

Great place

Eh
Review №59

Nice experience

Ha
Review №60

Typical Sarkari Office. Had to pay rishwat for new connection.

Ha
Review №61

Baddest exchange of ptcl ever. They just only say that they send the person to check the problem but the person didnt arrive unless or until you complained 4 to 5 times

Mo
Review №62

Applied for new landline connection at the residence Staff was quite cooperative

Ha
Review №63

Visited few days ago. No proper complain registration and reception

Sa
Review №64

Very slow services and service

Af
Review №65

Always hated

Bi
Review №66

Very poor customer service providing

Na
Review №67

Such a pathetic place irritating environment staff is under utilised.

Sh
Review №68

Fargh system

Sy
Review №69

Average for service.

Mu
Review №70

Not well developed

Gi
Review №71

God place gd staff

Sh
Review №72

Pathetic people

Ah
Review №73

Worst service in bahria town

am
Review №74

Average services

ja
Review №75

Very unprofessional staff and very bad services

Sa
Review №76

Need improvement in infrastructure & services.

ta
Review №77

No and late response to complaints

Id
Review №78

Worst exchange ever telephone and broadband dead from past 2 weeks no one even visited my place.

Fa
Review №79

Good

As
Review №80

Technical staff is little bit lazier

ca
Review №81

Good service

Gh
Review №82

In Bahria Town PTCL services are not satisfactory

wa
Review №83

Its PTCL what can I say

ZE
Review №84

Excellent

Mu
Review №85

Not good service

Ha
Review №86

Bahria Town Lahore PTCL Exchange

um
Review №87

Need to improve

Ad
Review №88

Poor as always

Ib
Review №89

Typical government style

Ze
Review №90

Poor response from employee

MU
Review №91

Office

MU
Review №92

Helpful place to solve problems about PTCL

Wa
Review №93

Pathetic services

Er
Review №94

Good

Sa
Review №95

Worst service

As
Review №96

Pathetic !!

Na
Review №97

Wrong phone numberNo customer support

Re
Review №98

Non professionalism in PTCL is at its peak!

Ha
Review №99

Terrible service

ja
Review №100

Good

Information
28 Photos
100 Comments
2.7 Rating
  • Address:Takbeer Block Sector B Bahria Town, Lahore, Punjab, Pakistan
  • Site:https://www.ptcl.com.pk/
  • Phone:+92 42 35870555
Categories
  • Telecommunications
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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