Horrible customer service at this place. I called to schedule an appointment and the guy said they are busy today and ended the conversation. Even when he spoke had no energy in his conversation. Looked as if he had just woken up from slumber. I visit this place each time I visit Lahore. Well, not any more. Pathetic.
Customer services they gave, are really remarkable. I had a fabulous haircut plus coloring from ghulam mustafa in this branch. Highly recommended
Bad experience.. Incompetent staff.. Better visit mm alam branch
Awsum place and asad joseph did amazing job with my haircut and hair styling.I personally recomend it to everyone
All trained and experienced staff are over there. Give you good recommendations accordingly your hair type and skin as well
Place is good, but a bit congested as compared to MM Alam and Johar Town branches
The prices they herald are more than what you should pay for at any “grooming” saloon. Expensive products and less than accommodating staff always leave me in a bad mood.
Awesome hair salon , very efficient and satisfying , makes up for the time u wait for ur turn.
I got my ears pierced from here and the lady was very unprofessional. She didnt do it properly and messed my piercing. She had to do it again and punched through the same hole twice. She was also very rude and started misbehaving as soon as I complained. My ears got infected now and Im super upset about the service I recieved.
Good service and cheerful staff and pro in their work visit again soon
Great staff! Outstanding services!
A very average ambiance and sitting arrangement. The staff is not so professional and treats clients very causally. There senior stylist are as good as a normal barber who cuts for 200. Didn’t feel my rs3000 was worth it.
Anil for beard, Amir for haircut
Went for hair cut and color. Services were fine. Cut and color was good. But saloon gives an average impression. Poor space and sitting area. The worst thing was a very unpleasant attitude of the receptionist and the staff. They badly need to learn to smile at the clients who are giving them business.
Its been more than an year that Im their regular client. Ive had xtenso, keratin and a few haircuts from them.︎ My experience for xtenso was good but the hairdresser didnt direct me about the aftercare much. I later on googled everything.︎About the keratin, it was very average. I asked the hairdresser that i want go for keratin as well as color. She said that first well go for keratin and then after wash, color. The next day when i went for wash, another hairdresser said that color had to be done first so its better you wait for sometime now. Its shows that the hairdresser who did my keratin wasnt aware of the basics.︎Haircuts are always nice from them. Must be noted that their staff isnt very friendly.︎Manicure and pedicure is also good but again staff isnt trained to smile or welcome you.︎Last but very important, i recently ordered a shampoo from them in this lockdown and they sent me one year expired product which i exchanged. They dont apologize or justify.Overall, its an expensive place so the experience should be worth it too but it isnt.
Best place to get a good hair care.
Nice place, little too expensive for even foreigners. But the work is great. Wish they can make better deals with their clients, who want multiple work done. Instead of saying sorry we are fixed price. You cant stay in bargain jungle, and not bargain.Staff friendly, work environment is moderately professional. Upto date with todays need for any kinda of requirements you might have at a saloon.Too expensive for Lahore, pakistan.
Go on a sunday and ask for Zahid. Their top guy. Totally unparalleled in Lahore.
The best saloon in town especially for haor cutting and styling. Environment is very good.
Place is okay-ish, Staff is competent yet a bit careless at times, Hospitality is nice. Proper waiting lounge is missing.
Amazing service and ethical staff. I forgot my mobile and watch. The staff made effort to trace me and contact me to return the goods
The only place I can trust with my hair. Very consistent quality with professional staff!
My only spot whenever i am in my country...
They are very reasonable on pricing and very good at what they do, though they do need some improvements but over they are pretty good
Sharoon is the guy to go to if youre looking for an undercut!
Horrible experience! Dont know about their hair experts but certainly the facial technicians dont know what they are doing. They leave you after every 5 mins saying that this needs to b put for 10 mins and come after 20 mins. Wont remove blackheads properly and will say you dont have any. Really wasted my 5k.. totally not worth it.
Evening make up was rushed and looked awful!! I was so upset but literally had no time to fix it. Poor coverage and unbranded make up was used all on my face apart from eye make. I could have done a better job myself :(
My go to place for getting a haircut.
Can’t go anywhere else for my haircut. Best stylists ever.
Worst massage experience of my life. I specifically asked for an expert masseuse for a full body massage and paid extra for it and she left my muscles aching and bruised. Now I’m drenched in bio freeze trying to help relax my upper back and already took 4 painkillers. I couldn’t sleep all night. Save your money and go to Nirvana instead
They really know hair better than any other salon. Amazing service
No one attends the phone number , I tried many time but failed
Poor services by account management teams
I am giving it a 5 star due to the professionalism and honest attitude. The hair cutting service charges starts from 2500PKR up to 6000PKR depending upon the stylists skill level. Keep up the good work.
Expensive, but worth going...
Excellent services
Good new addition for hair, where observed good quality cosmetics
Immaculate hair care and professional staff
Fulfilled all my requests. Offered me nice coffee. They let me wait with my husband and son while they were getting their cuts. Very accommodating and courteous staff.
Horrible experience, extremely rude staff and I got my roots done which turned out orange instead of brown. HIGHLY unreccommended and dissatisfied.
The servive was awesome n the staff was cooperative and my result was good
Great people, great tea/coffee, but cleanliness has always been my issue. The flies, and the machines used arent thoroughly cleaned or put in a detox chamber. This is a huge concern because people have skin diseases and other issues. The comb that was being used on a guy 15 min ago is going to be used on you. So no sanitary steps are taken with the comb, the trimmers, the scissors, etc etc.MANAGEMENT! Please address this issue!
Finally decent hair cutting place in lahore
Best service ever..Amazing hair cut by Nauman..
Tony & Guy is Pakistans one of the best yet expensive hair saloon. But they never disappoint their customers, at least my experience was good, I dont know about others
Excelent services
Brilliant service, and for the price, great cuts too
This is best hair cutting saloon in Pakistan and u can say in Lahore. its brand to cut your hairs.. awosem style and yes bit expensive too.
A good salon for hair related services. Overall experience was good.
Always a pleasure getting services from them.
I guess to make it look high end and just charge more money they have divided folks to shave and hair cut and for color. So that means u have to pay tip to the the people who provide you the service on top of extra they charging just for the name.
Very expensive and the dont listen to you how you actually want to get styled.I had bad experience with cutting here.
Loved that saloon... professionalism
Good services
Really good and efficient service plus they know what theyre doing
Great professional staff that knows what theyre doing. The best mens salon in DHA
Worst experience. Staff is abnoxious. Did not match my styling expectations. Never had bad experience with MM Alam road branch.
Poor service. I took my kids for the haircut and the staff was very unprofessional and unfriendly as well. Totally wasted my money and time.
Hit or miss with the service. If you find a stylist you like, stick to them because there is no standard level of skill.
Consistently good service with highly trained staff. Have been a regular for over 6 years now.
Never thought I would describe a receptionist with the word ARROGANT, some how he poccess this hollier than thou persona to his customer which makes you think that it is he who pays rs. 3,000 for your hair cut!!! Keep his customer waiting with no response. If that doesnt make him the worst receptionist of all time, then CANCELLING my reservation just 30 mins before the appointment time definitely does! This is the worst experience I ever had at tony&guys anywhere in the world. I give one star (since I cant give 0 or -10) for their courage to charge so much for such ridiculous service.
Great services
Over all a good experience
What a fantastic saloon this one is. You name it and they have got it. The best and the first thing about the place is the cleanliness thats maintained there regardless of the whole saloon being 80% jam packed.Their senior stylists and all team are personally and very well trained by #ShammalQureishi and then they in turn train upcoming makeup, hair and beauty care experts.My fav stylist their are #irfan #nauman #ahad #ninja #zaheer and few more.My no1 choice for all my hair and beauty care treatments.P.S. they make amazing coffee there.#sarahgandapurreviews#toniandguypk #ilsmagazine
Disappointed
Worst place ever visited. They dont honor telephonic appointments. Theyd make you wait and after 20 minutes say; oh lets put the gown! As if, we are gonna wait for another 30 minutes!Would never visit this crappy place again.
Fabulous Place Great Work
The coffee is very good.
Professional hair stylists and good customer service
Enjoyed having haircut with friendly staff
Due to good dealing
Good for haircut!!! Males / females
Nice place very professional staff
My most favourite salon
Best place
Excellent grooming services.
Very friendly and professional staff
Professional staff, great setup
Great services
Good Salon
No 1 hair saloon in lahore
Awesome
Do you make dreadlocks
Nice
Second home and best staff
Good service
Awesome place for grooming
For cutting and styling for the hairs
Like
Very loud but good stylists
Its just ok
Experts at haircuts!
Nice place
Choooootiya service..... they are looting our money and treating us like their salves... f*%#* tony&guy
Spoken highly by their customers
Very professional
Professional Staff
Awesome