There customer service is one of the worst. I was their regular customer before today. The last time when I shop, I had bought a 820 Farlin kids safety band, show in the invoice which I could not figure out how to use. So I took it back to them and asked them how to use it. They did not know themselves how to actually tie it. So the product is useless and they wont exchange with another product that would work. This is how they treat and back up the products in there store.
Had a very bad experience with them. They don’t bother to give you a confirmation call then they disappear , they dont attend their landline number. And after so many days they send you the wrong order. I ordered three products with 3300 total bill and they sent me only one product with totally different bill and receipt i did not receive it from tcs guy. He didnt let me open it but he said it has one product clearly i showed him my bill and told him i dont have a single product for 1700(mentioned on their receipt) then obviously its a wrong order.Very poor service i have ordered from many online shops during pandemic and none of them were so ignorant and lost. They all contact you and have whatsapp facility.
Bad Quality product, useless exchange and return policy, poor customer service, I do not recommend to buy anything from there.
I recomend all of you nor to buy from them they say we will do this but they didint do it
Very Clean, economic and good quality.