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The Pantry by the Polo Lounge
Shop No 10 , Mall 1, 94-D Main Boulevard Gulberg, Block D 1 Gulberg III, Lahore, Punjab, Pakistan
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The Pantry by the Polo Lounge

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Al
Review №1

Very disappointing. The quality of food has severely dropped. The soups were bland, thick and clumpy. The Caesar salad consisted of big chunks of lettuce with sauce just dumped on it. No finesse, no seasoning. The pizza too was not as good as before since both the number and quality of toppings seems to have been reduced. The lasagne, one of the things they usually do quite well, wasn’t being offered.The entire experience was a let down. We will not be coming here again.

Sa
Review №2

The interior of Pantry is good but the standard of food not upto the mark....the scale was too less that you have to keep in mind while ordering anything....the prices are on higher end of the scale....It has less covered area available and there is no worthwhile views of the surroundings except their outdoor common seating, shared by all the coffee shops. In winters they place tall gas lamps that gives the place a very unique atmosphere for having coffee late at night. Their pizza had some strange thin crust dough which I was even unable to cut into pieces with some terrible kin of sauces. If you are in search of some good healthy salad, then you would find a good range here. You may find much better eateries than this in its neighbourhood

ay
Review №3

Very disappointing service. we ordered takeout and were told it will take 15min. after 30min when we inquired a waiter without stopping answered us it will take 5 more min. after 10min we asked another employee about the order, who apparently was the manager, said i will check and disappeared. we saw people who arrived after us wete getting food served. Finally we went to counter and asked again about the order and how disappointing their service is, the manager apologized and blamed the waiters that they told the wrong wait time. i was more disappointed at how the manager disappearance after he said he will check on our order and instead of accepting his mistake blamed the other employees.i have never seen this extreme casual attitude towards customers.Food was great though however i would not return to a service like this.

Am
Review №4

Love their food and prices! Have the grill Chicken if you like spicy

Ma
Review №5

Always good for a quick bite. Faves are their salads, Lebanese bowl and classic beef burger. Just dont try the lasagna.Vibe is casual. Light diner decor.

Mu
Review №6

Bravo. Excellent. Superb. I ordered the chefs special burger and I was blown away by the craftsmanship.

Ja
Review №7

Went here for the first time but it sure will be the last time.They have absolutely terrible customer service we have ever experienced in a restaurant of such status.We had to chase after the waiters to place our order for take out and was told it would take 10 to 15 mins.After a good 30 mins I inqured about our order from 3 different waiters who were casually strolling around and all replied with Sir 5 more mins. We complained to the manager who gave us the same reply as the others that our Flatbread pizza takes 30 mins to prep.We had to wait over 40 mins for order.Customer service 0/10Food 8/10Would recommend if someone is looking for a quick takeout.

Mu
Review №8

The Pantry by the Polo Lounge is one fine place to dine-in. The interior is really beautiful and classic and gives a soothing shade of brightness inside. I only managed to taste the dessert but Im sure the other food items should be also wonderful in taste. The ambiance is good and the customer service is satisfying.

Ch
Review №9

My first choice if I want to visit a cafe. Everything is so perfect and finely served. The guy at the cash counter is amazing. He offered free sweats when I went with my newborn Mr. Waliullah... N that was special, prior to that and since then I am their regular customer. I often invite my friends there for meet up.

Ka
Review №10

Excellent good, great ambience and reasonable prices.Great and black tea were very good. The carrot cake is the best in Pakistan

Ar
Review №11

The food is authentic and by far one of the best places and very reasonable

Fa
Review №12

Love love love their potato salad, and their beef brisket is amazing. Their cucumber and chicken salad is zesty, fresh and has a little hint of spice.Its also a great place for breakfast if youre a morning person.I love their service, cleanliness and peach ice tea.

Fa
Review №13

Somewhat heavy on pocket... But this place is just love

Na
Review №14

Went there after a long time. Had a very bad experience overall. There were only 2 waiters inside the lounge, and were totally exhausted because of the rush. The seafood chowder was smelly. The salad was stale. The waiters didnt know how to lay the cutlery, so he just literary threw them randomly on the table. on a table where we were 4 people there were 2 different types of glassware. And they serve only Pepsi/7-Up. The bill was 5000 Rs. For the amount they charge, the food and service was not worth it.

Ha
Review №15

Specially visited them for brick oven baked pizza and was very satish.

Af
Review №16

Good tasty breakfast. Small place. Basic ambiance. Good service.

Ai
Review №17

So the sitting is classic great place to go with friends and family. Their broccoli salad is one of a kind and also their margherita pizza that is one special pizza. Their burgers were not that good . They had no taste but only the burgers rest of the food was amazing .

So
Review №18

Amazing food, service, comfortable quiet environment esp on a Sunday morning. Loved the breakfast platter & FRENCH TOAST is a must.

Be
Review №19

The Pantry is arguably one of the finer eateries in Lahore. Virtually all their branches are amazing. This remains true for their Emporium branch.Very well designed; Decor is tastefully selected; Service is great; A wonderful assortment of European delicacies are available here. The star for The Pantry would be their Quinoa salad. Yes, thats right! A salad! Just the best in town. No one else renders Quinoa like these guys.That tells you something else as well. They have a healthy blend of healthy options for the health conscious!Recommended!

Wa
Review №20

Didnt like the taste, ordered pasta & pizza. & tbh i dont think that its worth the money.

Mu
Review №21

Its an OK place to hang out. The crowd that visits the place are more interesting to sit and watch. It is city center.

Aq
Review №22

This little place is right at the heart of so many other cafes so they face a good competitionbut their food was good compared to what others are offeringoutdoor ambience is good. indoor is just so sobit pricey compared to quantity of food but I hope they will manage it somehow to compete with othersstaff is friendly which is very goodthe only problem is tables outside they are bit shaky which gives u fear something will fall any second.overall good experience

El
Review №23

We ordered- salad- classic beef burger- herb tossed fries- roast beef sandwich- pesto fettuccine with grilled chicken- caramel lemonade.Ok now. Let me start raving about all that I love about pantry.E. V. E. R. Y. T. H. I. N. G.I give this place 10 stars.It’s my favorite go to place every time I visit lahore and it NEVER disappoints.I didnot order the salad myself. It looked pretty dry and weird. But it tastes great. I was impressed with it.I can’t tell you how good the beef burger was.My mouth waters just thinking about it. It’s juicy. It’s crispy. It’s gooey. It’s tasty. It’s everything. Beef done to perfection, veggies feeling just the perfect texture, fresh bun. It’s absolutely amazing. Very very filling.If you are a beef lover, you will not regret having it.Herb fries are yet another good experience. Different from the rest.Roast beef can never go wrong. Safest option.Pasta. Mildly flavoured. Cooked to perfection. Kids loved it.Caramel lemonade... yum yum yum. This drink beats any and every other kind of lemonade I had before. This is a mustttt try. This is yet another perfection of pantry!!!You place the order on the counter and pay yourself.But they serve you on the table. Very courteous staff. Always available nearby the table to call and ask for any services.Very fast serving time.All in all, 20/10

Bi
Review №24

Paid 840 +tax for pulled chicken sandwich. The effort and thought put in the meal can be assessed from the picture. Apparently coleslaw or fries are too expensive, they throw in half a packet of Lay’s. The sandwich itself was pretty substandard. Pickles and traces of chicken dipped in mayo!The waiters vanished after putting the plate on my table. Had to walk in to remind them for cutlery and tissue papers. It wasn’t rush hour even. 10am on a weekday with empty tables!

Fa
Review №25

Disappointed!!! Ordered the famous Classic Cheesecake from @thepantrybythepololounge. Not Recommended, not even worth the price.Nutella Hot Chocolate didn’t had any Nutella in it. Just some Water-based Chocolate Milk with a Marshmallow topped.

Sh
Review №26

Excellent coffee and lovely ambiance! Iqbal is a great boss at this place!

Al
Review №27

It was amazing to visit pantry as obvious

As
Review №28

Really great food quality, healthy menu. The salads and sandwiches are awesome. Very courteous staff. All salads in the menu wont be available though, 2-4 of them will be available on a daily basis, prepared fresh.

Ma
Review №29

Food was just meh ambience was good though

Hu
Review №30

Taste was meh, seats were uncomfortable AF. Food is okay but in no way worth the price.Waiters were busy watching TikTok, had to literally knock on the window to get their attention TWO TIMES !!

Hi
Review №31

The best thing I have ever tasted. Loved the cheesecake to bits. I still dream about it. It was THAT good. A must try.

Ai
Review №32

Good food and ambience, on the pricey side though !

As
Review №33

Tried their pizza,salad and waffle. Everything was delicious.

Ar
Review №34

The pantry has some amazing food: grilled sandwich and jalapenos pizza. We ordered plain fries but found it too less a serving for 135rs! Also the service was slow, had to be pushed to get us whatever we needed. We tried chocolate muffin and sticky toffee date cake, the former was definitely worth trying, the latter not recommended.

Ra
Review №35

Love love this place. Ambiance is top notch. Food fits well with a health conscious person like me. Best salads and grilled sandwiches.

Ze
Review №36

Good place but food is blaaaah

ka
Review №37

I hope they dont close all of them after Covid

Ma
Review №38

Nice salads. Appetizing sandwiches. Great ambience!

us
Review №39

Food is superb ,speciaally jalapeno pizza and roast beef sandwhich.service is sub par though which slightly mars overall experience.

Sh
Review №40

If you want salads and desserts, this is the go to place in Lahore. Their cheesecakes are phenomenal, and molten cake to die for.

Ma
Review №41

The jalapeno sandwich is the best sandwich in town lobby far!

Mu
Review №42

A decent place to eat. Brunch was excellent.

Au
Review №43

Tried the lasagne and it was amazing. Good and prompt service

Om
Review №44

Affordable nice food, but seating a bit too conjusted

At
Review №45

A very coozy place to visit in evenings.The location is very prime and have a great ambiance sorrounded by the ploground in the middle of old race cource ground know and Jillani park.

sa
Review №46

Great food good environment.

Na
Review №47

Pizzas, sandwiches and salads all are very good. All the food is very rich in flavour. Although their customer service is terribly bad. And seating capacity not enough

As
Review №48

The service here is absolutely horrendous. This includes everyone from the waiters to the managers. They dont know how to seat their customers properly and take way too long to even start the ordering-taking process. They seem to lack even the basic etiquettes of customer service.The food is bland and oily and prices are way too much for the quality of food that you get. Their beef dishes somehow seem raw, dry and tasteless. Their sandwiches are soggy and very much underwhelming. Youre better off going to one of the restaurants/cafes next to this badly managed over priced place.

Ta
Review №49

A very cozy place. Love their desserts specially their New Yorker cheese cake.

Fa
Review №50

One of my favourite places in lahore. Its jalapeno pizza is to die for. Its my constant since the restaurant has opened. Great atmosphere. Great food. However some of the waiters are rude and arrogant. They need a more polite customer service group as I go there often but the attitude of few of the waiters is just annoying.

Ju
Review №51

The pastries are very good but the salty food is very disappointing and overpriced. We paid 2500Rs (15€!!!) for 2 club sandwiches, a (big) salad (which was pretty small compared to its name) and 2 sodas. It seems to be the place for the rich Pakistanis to show of!

Bi
Review №52

This branch of The Pantry is located in Mall1, which is on Gulberg Main Boulevard. You can also reach out from the read where Bon Vivant Palais is located.The Pantrys experience is always premium. Their Salads, Teas, Sandwiches, Burgers etc., everything tastes great, service is great as well.You typically have to go to the counter to place your order instead of a waiter coming to you for it. This is something that many people dislike and I have seen people leaving the restaurant over it. But if you can respect their tradition, then you will be greeted by some of the best Salads and premium taste overall. Rates are also pretty reasonable for the quality and ambiance they offer.Overall, a premium for experience place!

Sa
Review №53

Great food spot but now missing out on competition - nothing new on the menu

Za
Review №54

Really great taste. Been there only once but would love to visit again. Place is little congested not recommended for big gatherings or formal events. Really good place for friends get together. Sandwiches here are great. Chicken jalapeno sandwitch and new york cheese cake is great.

Ad
Review №55

Closed today because of the PFA (Pakistan Food Authority). I wonder why?

am
Review №56

The outside sitting was exceptional however the indoor was a chaotic one as it was not responsive as it should have been. Overall it was a good experience anyway.

Am
Review №57

Nice taste n ambiance

Kh
Review №58

Its worth a try. Especially, the desserts are tasty.

Ed
Review №59

Quick, cheap, efficient and lovely atmosphere

Na
Review №60

Highly recommended for yummiest food and unique taste. Pizza, lasagna, salads, sandwiches, fish and chips.

Ra
Review №61

Though I like their food but they need reconsider their portion size. I think for a foodie its quite small. Specially the chicken

Ir
Review №62

Amazing food with peacefully amazing outdoor sitting

Fa
Review №63

Place is good, peaceful and the food is yummy except a bit of over priced and their pizza crust gets harder in less time.

Ij
Review №64

The entire team of Pantry makes you feel like a VVIP... thank you guys... you make the experience fantastic... cheers

Ha
Review №65

An upper class restaurant. A bit expensive.

Gh
Review №66

Reliable restaurant in terms of taste and quality.

Om
Review №67

Amazing food.

Mu
Review №68

Actually its not like the Pantry in Packages. They should copy the services and food quality of Packagess Mall Pantry.

Bi
Review №69

This is a great place for ready made salads and cold sandwiches. They do have an excellent assortment of hot sandwiches as well to suit individual preferences. Good if you are looking for a quick bite in a casual yet trendy place.

ij
Review №70

Amazingly well done

Ch
Review №71

Lovely environment. Expat friendly. Great food. Love the salads.

Ah
Review №72

Quality is great but need to improve on quantity of food.

sa
Review №73

If u r on a diet or just into healthy food. They have the best salads for u.

Ko
Review №74

Sometimes it turns out great and sometimes its just OK

Na
Review №75

Equipped with the best salads in town, the Polo Lounge also has a reasonable assortment of sandwiches. While the Beef Brisket is somewhat of an anomaly in terms of taste, I prefer to order it each time. The seating area is limited and mostly full during lunch hours. Parking can sometimes be a challenge as its a busy food street with many restaurants within Mall-1 and the adjacent Mall-94.

Sa
Review №76

Breakfast is really good. The waffles are a must try. Their her bed tossed fries, roasted potato salad and herb bashed potatoes are really good. But I thought that there pizzas are a bit over rated. I found them just fine...you can find better ones in the city. Generally I would say its a good place for breakfast and brunches or if you want something light to grab

Am
Review №77

Very lively, cozy place, wonderful food to eat, the ambience of Pantry is just amazing. The food is spectacular as well.

Sa
Review №78

I love the ambiance. The who is who of Lahore comes to this place. Very posh and but bit pricy.

Sa
Review №79

Great food. But they always run out of the best salads! Make more of the good stuff guys!

ko
Review №80

Tea was not strong enough. Date cake tasted good. Ample serving.

Um
Review №81

Such a bad experience, overall food quality is too low,

Ta
Review №82

So weve always liked the breakfast at Pantry but this time it was a really ordinary experience. Eggs were NOT done the way they should be and seems like the quantities have shrunk down. French toast was good though.

Am
Review №83

Fantastic infusion of flavours, good menu for snacks and filling meals which are not exactly lite bites nor full meals. Flavour-packed, nutritious, delicious and not rich or heavy. Lovely salads.Slightly expensive, could improve on service.

Wa
Review №84

Good food, good service, and good ambience. I liked their pizza. I did not have any of the salads on display but they looked very tempting.

Fa
Review №85

First of all let me start by saying they hve changed the size of the glass for mint margarita. It comes in a very thin glass so the amount is very less. Cheap tactic number 1.Secondly we ordered three main food items one of which was a pizza. They always served with pesto sauce whenever we asked. But this time when i asked for it they said that there are extra charges and are chef has said NO. Cheap tactic number 2. I mean you guys are running a big resataurant and you cant serve ur customer with just a tiny serving of their desired sauce and your chef hs no curteousy and manners. I was sooo disappointed. Sometimes its not just the taste of the food that disappoints you but the attitude of the staff as well. Tht we liked pantry soo much but bcz of this incident literally i felt very bad. You should train your staff for customer service first. U guys have such a putting off and negative attitude.

Ad
Review №86

Excellent food. Everything was amazing. Not formal enough for dinners but a perfect place for an afternoon or evening bit

Ay
Review №87

If you are into spicy food this place is probably not meant for you . The pricing is reasonable but then the servings are a little smaller than average. The waffle was reeeeaaallly gooood. And the service was also super quick.

Si
Review №88

Nice place. Food is good but not great in the given price. One of the few place which has a wooden fire oven flat pizza. Paninis also nice

Mu
Review №89

Good food & ambiance

Mu
Review №90

Good

Mu
Review №91

It has got more expensive and quality has gone done. The emporium mall branch was better.

bi
Review №92

Havent tried it yet but looks delicious n healthy.

Ha
Review №93

The food was good just steer clear of the cold sandwiches. Excellent service. Good ambience.

Mu
Review №94

Service can be a little slow at times and the food may seem overpriced, but the taste and quality makes up for it

Ka
Review №95

Great taste and average serving size

Ha
Review №96

Best

Mu
Review №97

Very good place and very friendly

Us
Review №98

I visited this place last month with a friend in his special recommendation to try atleast once .. we had their pizza, usually i dont like thin crust but they were good at it

Da
Review №99

Food was good. Ambience was also good. But hot drinks are average and over priced.

Ri
Review №100

Taste is good but over expensive

Information
100 Photos
100 Comments
3.9 Rating
  • Address:Shop No 10 , Mall 1, 94-D Main Boulevard Gulberg, Block D 1 Gulberg III, Lahore, Punjab, Pakistan
  • Phone:+92 42 35790127
Categories
  • Restaurant
Working hours
  • Monday:12PM–12AM
  • Tuesday:12PM–12AM
  • Wednesday:12PM–12AM
  • Thursday:12PM–12AM
  • Friday:12PM–12AM
  • Saturday:12PM–12AM
  • Sunday:12PM–12AM
Service options
  • Takeout:Yes
  • Dine-in:Yes
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Organic dishes:Yes
  • Vegetarian options:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Groups:Yes
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