Complaint centre is useless ,split quality is too poor , repairing required after one month in changhong AC no action taken on complaint ,so I advice no one purchase changhong AC and any product of this company.
Dear higher management,i bought one split ac of changhong and since that day i regret on my decision of buying. ac had problem since long then one day stop working. i launched an complaint on 20th may but till today no one came to fix the problem.i tried to contact your customer services helpline but first no one picked up. but i tried again and again lucky someone pick up but hang up as soon as call connected this happen several times. finally one lady pick up, but she had a very bad attitude towards customers and she is completely not in mood to help or listen. but i launch complaint and given a complain number but no one came to see the problem.
Kindly do not purchase changhong ruba products because changhongruba customer support provide very bad service no commitment i bought water dispancer before 3 months i am lauunched complained but very disappointed from changhong ruba customer support.again dont purchase changhong ruba products
I bought 2 DC Inverters of Changhong in May-June last year from Hyperstar. Just after 6 months, one DC Inverter was having gas leakage problem then that was repaired in by Changhong under warranty. Now just after one year, both DC Inverters are not cooling anymore, due to gas leakage problem again.It is the worst quality DC Inverters. I had never been to this worst experience before. I would not recommend anybody to purchase these third class items.
Dear higher management,i bought one split ac of changhong and since that day i regret on my decision of buying. ac had problem since long then one day stop working. i launched an complaint on 20th may but till today no one came to fix the problem.i tried to contact your customer services helpline but first no one picked up. but i tried again and again lucky someone pick up but hang up as soon as call connected this happen several times. finally one lady pick up, but she had a very bad attitude towards customers and she is completely not in mood to help or listen. but i launch complaint and given a complain number but no one came to see the problem.one week gone i found one of the managers number his name is ILEYAS. kindly note that i am from karachi and this manager also from karachi. he had given me gaurrentty that he will send technician but almost two weeks gone and no one shows up. this is a very unprofessional way of handling customer by making false promises and zero customer services i will published this om social media and your higher management also.as you know the weather condition in karachi these days. ita very hot i have small childrens and i regret my decision of buying your company product. i will recommend my colleagues my firends and every single person i know to not to buy your products.
Very Bad Experience with Changhong ruba Company Customer Care I’m doing my complain regarding my Refrigerator but i think they are not interested for complete our complain they give us the number of his person who will deal in refrigerators but he is not receiving the call & not giving us the reply
Aftet sales is quite nonresponsive and slow. They returned by LED TV after 45 days.
They are not picking up calls at all after sale. You cant ask any question or inquire anything. They are providing pathetic service. I regret buying AC from them
Very difficult to get the address because a very small but tiny name plate mentioned and there was one a single mechanic was there doing all procedure so not very satisfied but have no other opinion . this is for your company betterment I mentioned above. Hope mr Ilyssas will take a good care of my LED.
The service is pathetic. None picks up the phone. Even the changhingruba lahore helpline cant get them to respond on my complaint. I left my TV for repairs and wks later after trying to call them upteenth times i finally went there only to find out that there is no progress yet!
The service and the product quality is extemely bad.My complain from 2 October 2019 is fulfilled today on 24 October 2019.Whenever we called the headoffice of Changhong Ruba they asked whether did we pay Rs.600 to them or not.We continuously requested them to attend the complain but they never interested in listening complain or understanding problem.
Correct address is House NO.63, Block 2, Gulshan-e-Iqbal, behind HBL Br, near Continental Bakery / Mochi More.
BED RESPONSE I SUGGEST NO ONE BUY THIS COMPANY PRODUCT..I AM VERY DISAPPOINTED
Sincere advice to every one: never buy any of those products or you will get stuck as their after sales service is absolutely horrible.I bought their fridge and reason for choosing it over its Pakistani counterpart (PEL) was that it seemingly had a better finishing. Pricing was almost similar.However its compressor broke down within one and a half year. If one tries to call them for claiming warranty there would be no response on their listed number for after sales.After I went to the store (where I purchased the fridge from) to claim warranty, one of their technicians called me to check the fridge. He came to identify the problem but after that he never showed up to fix it (even though I have been calling him for over 3 weeks. Screen shots of call history are provided for your reference. You can see how many calls have been made.
They have shifted their office from Gulshan e iqbal to saddar, karachi
Worst quality of product and worst services
Fine experience. Well served.
Service centre in karachi
When you go to their customer center their attitude is not good they treat us like we are bagging for repairing. Wrost customer support center ever visited.
Not available very disappointed, very bad no found sale office
Pathetic services.
Good service
Very nice place 9 day stay and work was very good
No space for walk or even for the items.the office is almost filled with electronic appliances. Office staff is attentive.
Assalam walakum kha hall ha app sub ka
Their service is pathetic and worst. They even didnt pick up the call and never respond to the complain. Such a non co-operative staff.
They took time. But overall was good
Horrible Service - Friendly advice to every one - pay Rs 10,000 more initially for any other company as this company will make you cry.
They changed their office but it has same old address on Google
Worst customer service. They do not pick up calls. PLEASE SAVE YOUR MONEY AND DO NOT BUY ANYTHING FROM HERE
Dont know
Non co-operative and dull staff.
Irresponsible people
Its ok
Dont Buy this AC
Does not seem like a sales office at all. They did not keep their promise and I am still waiting to hear back from them.
Good service
Poor service
I have never been there
Nice place
Good service
Friendly staff.
Bulk of complaint
Repairing facility for warranty products and sales office
Changhong service center...