Pathetic consumer dealing. The sales person behaved as if he was doing a favor to me by selling his products. I got my lenses from there which were priced higher than the retail price of that particular brand (i found this later) which I can let go off. What made it worse was the sales person’s behaviour. I paid for the lenses and asked the sales person if I could try them on to see if they look fine. To my surprise he didn’t even provide lens solution or water to cleanse my hands before wearing the lenses even when I repeatedly asked for it. He DID NOT EVEN PROVIDE CONTACT LENS CONTAINER until I asked for it and said bluntly that they are supposed to give this. Later, after purchasing the lenses, I looked over the glasses section to get the frame. I was speaking and this sales person just left in middle to go and sit on his chair and sent another person. This is when I left the place. Terrible experience overall.

Customer oriented , very good personalised service however a little pricey !

Extremely terrible service. Been their customer for about 8 years and you would think that they would listen your problems. These people dont care whatsoever about customers they are only there to sell their overly priced glasses but once you buy them they will not listen to any complains about it after. You are better off going to a cheaper store with better customer service than falling into the charm of their fancy store.

3rd class customer service the staff miss behaves with me ..they destroyed my brand new frames. They don’t even know how to put glasses into the frame...terribly expensive.... will spread the bad word of mouth for sure...I am not going to try them again...not worth it..not wanted to give them a one single star..

Terribly expensive but the glass quality of spectacles is superb. The staff are professional, competent and polite and advise customers well. Good experience overall but for those on a budget this is not the right place since they are not flexible with their prices.

Great service. Accurate vision check with advanced equipment. The quality of my glasses is also excellent. I am very pleased.

Honestly speaking they’re dam professional most reasonable and I had multiple lenses and prescription glasses after a two years I never felt any complaint.

One thing is clear this is an expensive store.Second Ive not visited Clifton so i can validate other reviewers about their attitude but I have purchased multiple frames and lenses during last 3 years never had any attitude problem with staff in haidri branch I will refer everyone to go there store and staff both are good

Really professional. Excellent quality of workmanship. Highly recommended.

Courteous and professional approach. Good quality but a bit costlier.

Very good personal service & advice, and very thorough & latest equipment used in eye testing. Keep up the good work.

I went there for making my glasses for the first time and they are great and very friendly staff and good customer dealing .Will recommend them to everyone of you . Will visit again IA.

Contended with the product. Excellent customer relationship.

Immense variety, very good ambiance, good customer service. Timely delivery.

Shop is located on very good location as there is easy parking and the staff is very friendly there is good variety of frames in there

The staff is really good they give sincere advise and they are very well equipped

Good value for money and hospitable staff.

Very professional and delivers the work on time.

Very satisfied from there glasses and their customer service

VERY GOOD SERVICE AND SPECIALLY RECOMMENDED

By far one of the worse opticians in town. No care whatsoever for Customer satisfaction.I bought a glasses EXPENSIVE AF when i asked for a free pouch, the look on the staff was like i asked for their kidney all together. The receptionist stared sweating like i was asking for share of his inheritance. And the glasses werent that good. Pathan wala frame with Paris walaa Price tag.I would never go there. Even if they offered me free pizza with mozzarella toppingss...NEVER

Good quality product

Theyre expensive for the service and the quality that they provide. Highly satisfied customer.

Great service very satisfied

Great service, best lenses ever !!

Good place would be visiting again

It was a very bad experience. The glasses they made when worn looked as if everything is sooo close and when I walked it looked as if i would fall

Their shop is spotless and pleasure to go inside where you are greeted courteously.. thank you Gaba..

I would have given them -5 if I could.1. Highly Non Professional, they treat you as they are highly professional but in actual it is contrary when someone has an issue.2. They said Glasses will be ready at 2000 hr next day but when my person went to collect they were 2 hrs late.3. Eventually when the glasses came it had a scratch on it. My driver called me and make me talk to him. I said please send me the glasses if it is alright I will call you and if its not I will send it back for replacement. The Sales men said sir if you take the glasses from here we will not repair on return. I replied to hell with you just send the glasses and even if its broken I will not get it even repaired from you.

Excellent qualityDo bargain

Wide range of glasses in all price ranges. Timely and professional service.

Best eye wear store in Karachi

Price unnecessarily very high, not according to product

Thank you Gaba staff.

Went to them to repair my glasses which had broken was forced to buy a new one which were pretty expensive.. they dont guide you and wont listen to your problems

GOOD & FRIENDLY STAFF

Very unprofessional. Deal with customer as if they are doing a favor.Not recommended at all!

Good customer service

Professional staff. Good experience

Staff Is Very Rude.

Excelent good service .

This store is terribly expensive

Customer service is not good

Highly unprofessional staff. People should boycott them.

Don’t operate in Ramazan, if you’ve inconsiderate-zombies on payroll to serve potential customers.

Excelent good service

VERY DISRESPECTFUL AND UNPROFESSIONAL ATTITUDE OF STAFF.

Expensive

Glasses ki quality tu ache hu te hay but frame buhat ziada mhingay huty hinOr shop manager pori kushish karta hy hay aap ki katny ki last time frame with progressive glasses k sath oder Kia frame un glasses k liay theek nahi tha ih bat khud in k fiter nay batae laykin next frame 2000 roopy mhinga bataya aap k maneger Fahad seed gaba shop KDA waliInthae ghatya harkat ih

This is first time i made glasses from gaba stuff is very nice,staff is very friendly and professional well furnished store

Best customer service,latest trendy shapes especially Gaba eyewear reasonable price with good quality and styles!!!!

Misbehaving staff, Do not deliver on time, Sell on very high price , NOT RECOMMENDED at All. I took my friend from US here and these guys looted them.

Best optics but expensive

Loved their quality of glassess

Highly professionals.

Good service

Unprofessional people!

Never had an issue with my glasses from here.

Good place

Best optician in karachi