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TCS Express & Logistics
CIVIL AVIATION، 101 - 104 Airport Road، Jinnah International Airport،, Faisal Cantonment, Karachi, Karachi City, Sindh 74200, Pakistan
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Ge
Review №1

Its very beautiful place in Cargo Complex,Shah Faisal. This is TCS Head Office in Karachi. While Going into Head Office wear Face Mask or they will not let you in.

Fa
Review №2

Unprofessional customer service staff unprofessional rider team leader or team pathetic service provide I am waiting for my parsal 28dec now today second time post fake statement that I am shifted from my house no one in this company who ask riders or team why they given fake statement no check and balance tcs start to move more and more branches or packages kindly first of all sustain current service then provide new in future tcs lost his customer trust...

Sa
Review №3

This is worst experience with tcs courierdetail in my receipt hand over to topi office photo attached

M
Review №4

MashaAllah never met a staff like that, Great..usually staff of such places are very rude but they are such a cool guys ️

Hu
Review №5

Though a little far from ones location still last option to deliver parcel on next day. Its last location one can opt. Probably, 9pm is last time.

Ta
Review №6

TCS courier is still most reliaable commercial courier service in tge country.TCS logistics at airport karachi is excellent at customer services, infrastructure...

Am
Review №7

I am sorry TCS is a very irresponsible company. In light of recent event, they lost my CNIC and dispatched it to someone else name Ali. Without taking any receiving. As per the cretiria they can only hand over the CNIC to parents or the person. After long calls on their customer service I went to their headoffice, which also resulted in abad experience. After 2 weeks they replied my email apologising that they lost it. Now I am stuck between Nadra and TCS. As per Nadra they wont make my CNIC again until they look into the case against tcs. And now TCS has just vanished from the picture. I am frustrated.

A.
Review №8

Third class service. The staff gave me a big reputational and financial loss by deliberate wrong booking inspite of my multiple requests, he misguided me. Dont know why. Perhaps they feel pleasure in discomforting others... this type of people exist.

ta
Review №9

Well if you visit here for self Collection, they will ask you we already sent your parcel to your area warehouse. Totally misguiding because when go in your area he says head office staff laying to you shipment still in his hand.

Sy
Review №10

Expensive then other courier services and apply high rates on customs and tracking services, not recommended

Sa
Review №11

Overall good experience. Better than other local logistic companies in country.

Ah
Review №12

Quick service without any hazzel

Sh
Review №13

I always come here for my dispatches, good staff and good service...

Sh
Review №14

Extremely poor service. My parcel returned after a month with reason Refused to Accept on it. However, my consignee never refused to accept; infact, the parcel never reached to my consignee.Lastly as usual with hope, I generated a complain which was never resolved even after 4 days (they say max 48 hrs, but 4 days are 96 hrs).And eventually I had to resend it bearing the charges again, with not even a little support from their executives at Headoffice near airport. (I went there 3 times for the inquiry of my parcel)Extremely disappointed by TCS. These were the blunders that are not justified to be happening in such digitally transformed age of businesses in Pakistan.TCS says We Move You! - Yes no doubt! You moved me towards your competitors for next time.TCS stands for Total Customer Sorrow

Aw
Review №15

Far more better then Loepoerd logs. Cuz leopoerd logs are restricted to some areas and also there riders are irresponsible thats why I prefer u TCS logs

Li
Review №16

Worst Service, too much waiting. Not satisfied

En
Review №17

One of the worst . My documents are released by HEC 2 weeks ago and it is still in their Head office . I don’t know what they are doing with my Documents.I am calling them every day from dubai and they are giving hope for tomorrow and i don’t known when will their tomorrow come . I am really disappointed the way they wasted our time ..

wa
Review №18

Located near international airport service also good

um
Review №19

Very bad service.... 2nd time my delivery is late...... Still i havent got my parcel. .... Even they dont receive my call.... Tha behavior of local office is very rude.... They showed that my parcel is delivered... But i have not received yet. Here is proof....2 times i called on helpline... I asked them to deliver my parcel in urgent... But they didnt. Snaps is attached .....i recommend you not use this pathetic service.... I try it 2 times... But they disappointed me .

3A
Review №20

Excellent Pakistan base domestic courier company

Ka
Review №21

Crowed. And only one person to deal with customers..

Sy
Review №22

The best thing about this office is that’s it’s open 24x7 and the location is very good easily accessible. But the staff present on Sunday was not as friendly and cooperative as one would expect they have a simple answer to every one “NO” even for urgent delivery they refused. Because of their refusal I used another courier service whose office was also nearby even though their office was not as lavish as TCS but the staff was very friendly and they delivered my document as the very next day.If you are not in a hurry then you should go for TCS.

Sa
Review №23

The service is ok but idk why it is open on Sundays despite the fact that they dont deliver things on Sunday. it means when you give them some product so they will dispatch that on Monday and it will reach at its desire location on Tuesday..

Ma
Review №24

TCS Headquarter / Office remains functional 24/7 so can be visited for delivery anytime

Ja
Review №25

Ordered garments from outfitters Lahore consignment no. 77455287451 dated 11-5-2020 but did not received it. Made complain several times at 111123456, they said we will send it but did not received it till now on 8-6-2020.

Zu
Review №26

Main office at main location of karachi too near of Jinnah International Airport

Mu
Review №27

Courteous staff, nice, clean and maintained service center. Decent but limited parking slots

Mu
Review №28

Its a main TCS express and logistics center. Providing 24/7 customer support. Easy to access point near by Jinnah International Airport.

In
Review №29

Third class service, my order since one month not delivered, they just write not available on arrival without going to my place. Not recommended anymore. Should change their policies.

Ki
Review №30

Very good servise .

AY
Review №31

Expensive Service.....but On Time

wo
Review №32

Worst experience ever, i sent important documents from Karachi to gojra, paid around Rs 300 but It wasnt delivered. After 4 days of complaining and suffer i received a call from customer services and got to know that it was their lack of responsibility and the documents will be delivered by tomorrow. I didnt received an apology from any employee of TCS. This was my first and last experience with this awful courier service.

Wa
Review №33

My parcel was held since three days. From Rawalipindhi Islamabad to Khi .the management of Tcs didnt info me.i asked some one who was sitting on front desk seat .he reply me kia tha apk number pa sim converted tw nahe .what rubbish.if sender not info you.ye tw rakh k bhaty rahy.

MA
Review №34

Very much professional and fast service

Ta
Review №35

Home delivery is bad delevery boy is not sincere of this job because meny zalil hony k bad khud ja k apna driving license lia.

az
Review №36

TCS Express and Logistics Head Office. TCS is one and only reliable and trusted courier/logistic company of Pakistan.

Ra
Review №37

I initiate a complaint but after 24 hrs no response.

Ha
Review №38

Disciplined, maintained, professional, competent, committed, pioneer of post system

Ha
Review №39

24 hours open good facility quick Service great staff but charges of Letters and Forms is much Costly.

Dr
Review №40

Went there for shipment of bags with household stuff. They didnt have proper wrapping paper , and we were sent to airport cargo terminal to get them wrapped. Cost us extra fuel and extra money for wrapping, which was in short the duty of the TCS . Not to forget we have to load and offload cargo thrice from vehicle.

AB
Review №41

TCS has provided Excellent services since they started their work, but the attitude of staff and their dealing with clients here is not very good with an irresponsible behaviour.

Ur
Review №42

Quick service at Headquarters outlet.

Ah
Review №43

24 hours service available, convenience for Sunday delivery (same day delivery till 2PM) service is a bit slow.

Mu
Review №44

I think they have the best suitable and trusted logistics company in Pakistan

Sy
Review №45

There is no information for the HEC documents that it can only be received on working days.

Ma
Review №46

This branch remains open 24/7 which is so good when you want to send a courier on Sunday

Al
Review №47

Providing 24/7 service.

AT
Review №48

Very good

Za
Review №49

There is no proper Desk to deal with peoples whom shipments are not reciept due one or the other reasons.There should be a proper Person/ Desk to guide the peoples about where about of shipment and must be kept in custody to handover the consignee before returned undelivered

Ri
Review №50

Good nd nice work

Um
Review №51

Reliable, safe and express delivery . Great option for all your logistics needs . All my order were right on time.

um
Review №52

Small business should definitely stay away from them. Overcharging is pretty much routine here.

mu
Review №53

Absolutely pathetic service. i paid 400rs for sending a 0.5kg parcel overnight and they took four days to deliver it. then they blatantly said that its their fault that it got late and that nothing can be done and no refunds can be given. save yourself the trouble ad use leopards, they wont screw you over like TCS happily does

Sh
Review №54

Always best experience

Wa
Review №55

Very good customer services

Mu
Review №56

I love

Al
Review №57

Very good place for postage of mail parceles etc. Profesional people

Fa
Review №58

Good Courier company

Mu
Review №59

Good service

Ka
Review №60

Reliable and efficient

as
Review №61

Nice place and service

Na
Review №62

Nice place but not quick respond staf

Mu
Review №63

Very bad trip...

Ta
Review №64

Very Good Service & very Cooperative

Dr
Review №65

Good service, straightforward staff. Speedy delivery...

Ab
Review №66

We booked psl tickets and they dont have our any record for tickets. Pathetic people.

Ma
Review №67

Great service. Very helpful staff

Hi
Review №68

Fast and reliable transportation

Mr
Review №69

Tcs service is good but the staff is not well

Ta
Review №70

Neet and Clean place. if you havent receive your Parsal and courier didnt reach to your home so you can receive your Parsal easily from here.

ra
Review №71

Too pricy its getting dono why though corporate rate are still competitive. Open 24 hours so I love to visit at night when in need. Parking is no issue. Surroundings quite feeling gives soothing feeling. Across the road is newly opened mart/ convenience store and an eatery.

Ta
Review №72

Staff at heaf office are supportive, but the overall TCS service is very poor.

Hu
Review №73

Located inside airport, staff are cooperated and well behaved

An
Review №74

Excellent services highly recommended

So
Review №75

Wide car parking. Required more Customers counter for customers. Current Tariff of luggage was not updated on all counters. For cutting Packing tape using pen which is against SOP.

Fa
Review №76

Delivery on time.

ja
Review №77

os
Review №78

Good place. Well decorated but service is not quick

Im
Review №79

In spite of having three counters just one was operative. Wasted lot of time.

ja
Review №80

It was good

ar
Review №81

Safest n easy approach for TCS at airport area

Aj
Review №82

Very bitter experience , false delivery status by SMS & in Track History . Consignments never delivered according to schedule .

Al
Review №83

Nice location

Li
Review №84

Very good

Ha
Review №85

A household name, TCS is one of the most recognizable brands in Pakistan with the adage TCS Kardo. Great company which truly works at improving itself. As an employer TCS is a happening company to work for. It employs over 10,000+ employees all over Pakistan. The best part about the company is its friendly atmosphere. Definitely bolsters a CV to have such a heavy weight name on it.

Ka
Review №86

Good service, but in some issues they need to be more helpful to their customers.

sk
Review №87

Excellent place for courier services but staff needed more trainings

Ma
Review №88

Its great. No parking issue and noo too pricey and what the logo says is WE MOVE YOU ️️

Sh
Review №89

Poor service as always

Sh
Review №90

Very fast courier service. Number 1 in Pakistan. Friendly staff.

Mu
Review №91

Best placeBetter enviornmentGood staffAnd excellent servies @ ecnomical rates

Ze
Review №92

Send my delivery on 06 Nov and almost 6 days has been passed my shipment has not delivered yet.Very disappointed and careless services for his own customer

fa
Review №93

TCS headoffice

an
Review №94

Very very expensive

Mi
Review №95

Night duty counter staff most coperative

Ju
Review №96

I am vendor Of TCS

Us
Review №97

This is very good looking TCS office. Very wide, good air-conditioning environment and proper desk for dealing courier.

Da
Review №98

Good staff

fa
Review №99

Why they are not calling for customer atleast one time?if they know all address of given areas so why they return shipment to bank?Nobody attempt delivery sure.we give our electricity bill for delivery address.My question is why they not allowed for calling for customer for delivery?why They booked parcel without address?i call many times your complain number nobody know about my questions.Third class service

Sy
Review №100

Good service and public dealing.....

Information
100 Photos
100 Comments
3.6 Rating
  • Address:CIVIL AVIATION، 101 - 104 Airport Road، Jinnah International Airport،, Faisal Cantonment, Karachi, Karachi City, Sindh 74200, Pakistan
  • Site:http://www.tcs.com.pk/
  • Phone:+92 21 111 123 456
Categories
  • Courier service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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