I was diehard fan of mi phones.but now after experiencing underwaranty service mi proved that please dont buy any mi phone. I am sharing my experience here.I have redmi note 8 pro, after few months front camera stop working, mi service center Karachi accept it as it was under warranty, after 10 days I collected my phone now my camera is ok but new fault occurs, I cant talk to any one because at reciever end scrambled / screeching noise heard ,pain ful for ears.Repair staff is not capable to solve the problems please avoid to buy any mi mobile as suffered a very bad after sales experienceAleem . KarachiEmail id [email protected]

Pricey. They did manage to fix my issue. Was fixed within 2 days but it took more than a week after it was fixed to get the phone back.

Took much time ,but despite of scratches on the camera glass they replaced it in warranty, you can not check status of your phone as they dont pickup the phone, they only call you

Best for MI cell repairing.

Just average. They dont have proper solutions as a service center should have.

The place is very hard to find so be equipped with a lot of patience and ask everyone you meet on your way. Its in a building which seems like have been abandoned for years while it is not but, as usual Xiaomi has tried to scape from servicing its phones. I personally didnt like the price of a Redmi Note 5 penal which was as much as the phone would cost in that condition.

Prolonged time for warranty resolving

It was really really difficult to find the service center. It is located at a place which is not easily visible. I mean it is better to have a shop at the front side of a building.

Plzz correct number provied serivce center

Went there to have my mobile checked the team was very courteous would love to visit again if needed

China no. 1 brand

Is there anyone who can pick up the frekn call I am calling from about 30 minutes. but no response, this is the service your giving to your customers.

Worst customer service shop ever, they dont receive calls and by going there they talk like theyre not in a mood of it.

Customer support shop same as others

The only Xiaomi outlet in Karachi with so many MI Products. They have demo phones and devices as well. Staff is helpful as well.

They only sell new items .For repair one has to go to adjacent tower

Mi product are really solid but if u have to return something back then you are doomed these guys have a worst return system and plus no official or any number or email available for return really upset on there return policy worst experience

Tried calling the customer care number many times but no answer.

One word... SCAMMERS

Its ok

No one attends the calls and they keep lines busy or drop it . How will someone contact them....and they take days to repair even a minor issue which can be done in few minutes ... please improve your service.

They dont even reply a call

Useless place, never willing to help, nothing is ever in stock and locations is terrible

They Don, t have sense to talk customers and too proudy they are I hate them

Very poor response. Expensive, waste of time, they revoke complete warranty on any accidental damage. Bad experience.

Not so useful

Make sure to contact them before going to the shop. (Pro tip)

Good service

Unsatisfied service

Prfct mobile.

Pathetic location, even worse service

One more word fraud

Ajay

Bakwaas customer service

Very bad

Ok

Its ok

Very good and fast service.

Good place

Good customer care experience

Making fool

Ok place

Customer service

Nice

Mi Products experience

Good

Nice

Services are average

Good

Nice service