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PTCL Telephone Exchange
7/A Service Road, Sector-11-I Sector 11 I North Karachi Twp, Karachi, Karachi City, Sindh, Pakistan
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Comments
Fa
Review №1

I have been there recently with some issues their staff is just okay in term of professionalism and technical knowledge. It is better to go 5 Star chorangi branch.

Al
Review №2

Plz improve your service... !

Sy
Review №3

I have use payment machine for paid post pay bills of cell phone and ptcl, you can also use this machine for issuance of new sim and recharge cell balance.

Ar
Review №4

Good behaviour but cant solve issues..

Ha
Review №5

Great experience representative are very good. Have bought evo now lets see how the internet is..

Mi
Review №6

Useless totally time wasting, Ive visited numerous times, but thy never solved even single little problem. Specially Mr Khalil BM ptcl Up Morh north karachi.

Ka
Review №7

Visited it in november. 2 out of 5 counters were serving only.

If
Review №8

Always had a good experience to visit this centre.

Ri
Review №9

There have no shed for claint who submitting there complain in his office through queue.An old man or woman also stand there in the queue approx 30 to 40 minutes continiously.

Sh
Review №10

Good service as compared to others.

Mu
Review №11

@ PTCL Telephone Exchange give us best service.@ Automatic machine available here to pay PTCL bills and any kind of services@ Very attrective, nice place fully AC conditionerred@ Cleaning and satisfaction, behaviour of staff is 10/10@ Small office and totally numbers of staff almost 15@ Parking outside available free

Sy
Review №12

Good service.

Na
Review №13

Economy services available. Condition is pathetic.

Sy
Review №14

A one window solution for PTCL and UFONE related issues, I visited this place to take a new sim and found the services provided good and the environment pleasant. Moreover, I dont know about the weekends but on a working day afternoon, there was no issues regarding parking of my car and the load of customers was also light. All in all, I got my work done in a hectic free manner.

Mu
Review №15

Good customer service

Um
Review №16

Awesome service

Ik
Review №17

Staff is helpful

Gl
Review №18

Dont go this branch bad customer service make you fool for new packages,for making comission ufone agents tell lies and convince you for post paid packages and you will lose your money

Ra
Review №19

Good location but staff are not professional

sh
Review №20

Experience wasnt good staff is not loyal with his own company

en
Review №21

Ok

Ta
Review №22

Pakistan largest internet providing company

Fu
Review №23

Really good service

AA
Review №24

Good service

Mu
Review №25

Slow staff

Mu
Review №26

Ufone sim card machine

Wa
Review №27

Good service

Ta
Review №28

They listen your problems and solved it but they took alot of time to give your turn on line .

Um
Review №29

Good service

Ma
Review №30

Responsible Staff for resolve complains .....

da
Review №31

Very good

Fa
Review №32

Quite improved.They were living in the 70s but soon as Ufone took the charge of customer service they are back to present time now.Customer service is good if tou have a small problem but if there is a conplication then welcome to the government system!

Ch
Review №33

Nice

Review №34

Faster

Ay
Review №35

Best connection

Ja
Review №36

I went there to discontinue my dsl service along with phone line

Za
Review №37

Very poor internet service provider

Am
Review №38

Worst isp never take connection from them.My area saadi town comes under malir exchange karachiptcl scammers looters never opt for them mra 20mb vdsl 2 h or msag se 100meter k fasle p mra ghar h pr kbi b 20mb dkhna naseeb ni hue peak hours me srf 2mb ya 3mb download ati h rat 2 bje k bd jb area me load km hta h tb 17mb ati hmalir exchange branch manager Abdul ghafoor fazool insan na h bt krne ki tamez h

Ze
Review №39

Koye suna wala nahe ha.Jan sa musalsal foun or enternet kharab ha aaj jul ho gaya ha .

Mo
Review №40

Goid customer service

Fi
Review №41

Well Managed .. with Professional Staff always ready to help PTCL and Ufone customers

Am
Review №42

Highly improved PTCL and Ufone service center.

ad
Review №43

To slow service

Al
Review №44

I hope there should be more competitors so PTCL can improvMyself had so much of complain, no 1 bother,They should realized big companies vanished from market,

Ha
Review №45

These star for Ufone customer care representative for Ufone and PTCL combined. but the other side PTCL exchange behind it are such a bad responder. Shame on PTCL exchange staff who always behind with someone else like customer Care Islamabad and now behind Ufone customer care

Aa
Review №46

Ufone a good a sim network. Sim available.

Mu
Review №47

My Home there I daily used to go office by this road

Na
Review №48

Its located in North Karachi Sector 11-J, on main Shahra-e-Usman.Although its serving more telephone line comparing to other telephone exchanges in the region. Seems it is much neglected on technical side.Since 2017 a well facilated customer service center is operating in the same vecinity.Needs a lot to improve the services level to meet the todays requirement.

Mo
Review №49

Worst customer care service no techical team ptcl sucks wether its there landline or broadband service is so slow

MO
Review №50

Good

Mo
Review №51

Good location and great service

Ya
Review №52

Worst customer care services. Incompetent staff.

Sa
Review №53

I buy Ufone SIM from here

MU
Review №54

Fine

At
Review №55

So so

Al
Review №56

One stop solution for ptcl and ufone services

al
Review №57

Not cooperative

Pa
Review №58

Good net

im
Review №59

Working place

La
Review №60

Good place

Kh
Review №61

Good service

Sa
Review №62

No one cares.

Ha
Review №63

Good staff hence good service!

Mu
Review №64

Good dealing..

Sh
Review №65

Good

Ja
Review №66

Very incorporate staff

Mu
Review №67

Pathetic service,rude and ill mannered staff, PTCL sucks. They are traitor of the nation,

Os
Review №68

Good service

Po
Review №69

Good

Ah
Review №70

Ok h

im
Review №71

D great point

AL
Review №72

Good service but call center is dull

Mu
Review №73

Worst customer care services

sy
Review №74

Good

Mu
Review №75

Crowded place time of my visit

Ge
Review №76

Good

Sy
Review №77

Nice experience

Fa
Review №78

Paying bill

Zu
Review №79

PTCL Exchange

sy
Review №80

Mu
Review №81

0% services

Fu
Review №82

Third class services of PTCL

UM
Review №83

Good service

az
Review №84

Needs to be improved

Im
Review №85

Careless employees serving customers

Sa
Review №86

Pethtatic service

#F
Review №87

Good work

Fu
Review №88

Fair

Mz
Review №89

Needs improvement

Da
Review №90

Landmark

Is
Review №91

This is Pakistans telephone exchange

Bi
Review №92

Love it

Ab
Review №93

Worst place PTCL, worst service.

sa
Review №94

Nice

Mu
Review №95

Nice

Na
Review №96

Opposite to Stylo shoe Store

mu
Review №97

Poor customer service

Na
Review №98

Pathetic service. Poor quality stafg

ab
Review №99

My office

Mu
Review №100

One window solution

Information
24 Photos
100 Comments
3.5 Rating
  • Address:7/A Service Road, Sector-11-I Sector 11 I North Karachi Twp, Karachi, Karachi City, Sindh, Pakistan
  • Site:http://ptcl.com.pk/
  • Phone:+92 800 808 00
Categories
  • Telephone company
  • Telecommunications
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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