Absolutely god awful customer service. The first time I attended the lady doing my manicure did a massage which cause my fingers to get bruised. It was very stressful and painful. Regardless, because my mother frequents the salon I decided to give it another shot. When I got there they just made me sit for half an hour - there had been some confusion with the appointment time. They told me 2.30 but when I got there after 15 minutes of waiting they said it’s 3 pm. Before I started my treatment they told me the charges were 9000. After my treatment was complete they insisted that due to a price change it was now 9500.Considering the amount of money spent here I would not recommend visiting. It was quite a stressful experience which is not what you go to a salon for. Having said that they lady who did my facial was great and did it extremely well.
This is not the first time that I got my haircut from this particular pengs outlet. Last was in 10th Jan & now again in 24th Oct.. Both the experience turned out fully satisfied and amazing.. Recent haircut was given by Rani and I absolutely love it.. I took a longbob. She had good communication skills which kept me accompany. She tried her best to keep me satisfied by discussing what she is doing and how can I manage my haircut on daily basis. Moreover she guided me with some other basic hair treatments as my hair got pretty weak over the months. Most importantly they are following all covid Sops.Note: I dont have any good pictures. But trust me the haircut looks amazing..
10/10 for following SOPs! Nice staff
HORRIBLE CUSTOMER SERVICE IN A SERIES!!!
Charges are too high..but the enviornment is outclassed specially interms of cleanliness
Service and polite staff
A bit pricier, but great services. Its a nice neat and clean salon for basic services.
Great for all salon services. Facials with Peng herself are fantastic but the staff is also well trained and skillful
Wonderful experience
A relaxing experience from hair cut to facials . Pedicure to Manicure all services are delivered with a smile and kindness .. Tea is complimentary.. Free consultation is given by trained staff. Beauty products are also sold hear of renowned company.
It was a pleasant experience at pengs DHA the staff there is really nice...
Nice well-trained staff! Recommend basic stuff to get done from there except pedicure.
I loved their haircut
Amazing job by all girls
Fantastic blow drys
Great haircut. Not suitable for Mani pedi or make-up.
Wonderful experience very good quality
Really friendly, well-trained staff.
A good ladies salon in dha phase 1 karachi.
Good
A highly professional place for all the beauty needs.
Excellent service delivered by committed helpful & friendly people
Courteous staff
Good work
Good for Fashion
Always a treat
Good place for hair, skincare and makeup
Wonderful experience and trained staff!
Good enough but very expensive
Excellent service
Fabulous
I love it!
Ambient, best services
Awesome services
Good service