Highly disappointed, very rude services over phone, asked if they were running 30% promotion like Toyota got very negative response.80k service, first time calling after buying #Honda #CivicExpect warm welcome.In era of covid-19, Lock down, we expect things services better from such places.

This is probably the best honda showroom in town. I have been to other showrooms as well but the level of customer service I experienced in this showroom was just awesome. They also have a very huge workshop at the back of the showroom where atleast 50+ cars can be catered at once.Staff is friendly, supportive and humble and thats a cherry on top.

Their service is below average, lazy and unpunctual behavior.

Staff is cooperative and helpful however service and other facilities are pathetic , very poor, and not up to the mark. They are so called 3s service provider but always short of spares. What is the use of having locally manufactured automobile when they cannot provide parts on time. Today is the third time this happens with me. I am now seriously having doubts about buying any new car from Honda if their service standards are this bad.

Sales and service center. One stop solution for honda cars. Its easily accessible for people living east and central zone

Car Service is ok, charging alot separately for their labor is not justifying

Perfect car service centerQuick response timePerfect use of communication technology to interact with customers

Curteous n helpful staff. Recommended.

Pathetic response and service... They are just making money and have created monopoly... Not really recommend to go here, please dont go here

Its a famous for new and old Hunda cars

Honda car furnchise shop. Deals in sales and purchase , service of Honda vehicles.

They charge monumentally but cant afford to switch on A/C for its customers. Isnt that ridiculous customer service. These sort of franchise showrooms destroy the brand power of such global giants of automotive

Honda is always good. Staff is lazy

Quality of service has decreased significantly in the last year. Theyve increased their prices and lowered their standards.Just to give you an idea of the kind of business theyre running : I went to get my cars panel checked as the buttons were not responding. After inspection, the guy says Ill have to buy a new one for Rs.85,000. Later when I complained about the mediocre washing and cleaning they performed to a senior staff member, he told me that my 2017 model had a problem with the panel and they had had others come in with the same problem. He offered to have it replaced for free.From quoting Rs.85,000 to doing it for free. Theres definitely something wrong with this whole picture. And this is not the only bad experience Ive had.Unfortunately, this is the only official shop I can go to to get maintenance done.Truly, a sad state of affairs in this company.

Good customer care services, very cooperative staff. Only original spare parts shortage most of the time, needs to improve supply chain process.

For minor repair or only oil change.Waiting time too much

No sense of responsibility, no care for cutomer

WARNING! DONOT TAKE YOUR CAR HERE!!!I went there for 1st 1000km check up of my Honda City. They asked me for car wash/service and I asked them to do it.Paid Rs.1274 (invoice + 2% on Debit card!!) and found that there were mechanical brush marks, tiny scratches uniformly across the car hood and show grill!I immediately pointed this out but to my utmost surprise, I was told pehlay say hua hoga. I got furious and asked for the higher management after which, their senior manager operations came and said you must have brought the car with lots of dust that is why we didnt note the scratches.At this point I was truly angry . I asked them to check their cameras and see for themselves the car was clean when I brought it in. They said it is lunch time and they will check when their I.T GUY is back. I told them to get this fixed and I will come later to collect it.They did some rubbing and polish to get the dark scratches mild but the paint is damaged anyways. Showgrill spoiled too!This sorry excuse for a human being M. Fahad Munir tried to tell me that this was a fault in the paint but their painter who was there to check the car too said Sir ye oopar say hi lagay hainFahad Munir was rude and told me whatever you say, we didnt do it. I told him that I will complain to Atlas Honda and the owner of Honda Drive-in Karachi Murtaza Alibhai (in Canada). Fahad told me, do whatever you want.Dont have the time or energy to go after them in a legal battle but this is the least I could do.HONDA DRIVE-IN is a not only a rip off, they are rude, unprofessional and bloody CHEATS!!!!!

Reasonable experience. Staff is good and cooperative.

All variety of honda local assemble cars, very discipline staff, proper spare parts department, rest room, prayers area inside, you can take test drive on appointment , I believe Honda really cares for thier customers and after sales and service which is the most important thing in every industry

Good for car servicing, repear and maintenance. They remind too, keeping track records of each vehicle.

Comparetively good place than Honda Shahrah Faisal, must check your car before receiving and dont trust them.

Overall satisfied with service. But management of warranty claims is pathetic at almost all dealerships. Waiting time for parts under claim in days and months... really disappointing. Dont know whos responsible Honda itself or dealership

-Good and Maintained Showroom.-Sales, Service and Spare parts available.-Sales persons at front desks are not up to date. They even do not know the company future strategy. Do not know the new things about Honda new models cars. They do not have broucher in soft copies. They do not brief customers regarding cars. If you ask some question, then they reply.

Professional staff, excellent services

Very very bad service. Careless people.

Service is good but labour charges were too much

Nice people but not qualified. Always use hit and trial.. No proper diagnostics

Convinient and Reliable

Honda show room near Millenium mall selling branded ezclusive cars for all tastes & according to the persons budget.

Not giving 5 star only because they charge 2.5% extra on credit card which Honda defence does not. However, their service is far better than Honda Defence. Staff is very good, trained and know how to deal staff unlike Honda Defence motors.

Good clients satisfaction needs improvement as to tell them whats going on and what is the status of vehicle

Thay not take customer seriously. Bad respones

It was my first experience, staff were nice, They helped a lot.It have free wifi and customers who are waiting can get password from Desk 1.Local mechanic said my cars clutch plates having problem which will cost Rs. 5000/- .Honda workshop free of cost inspect my car and informed that the silencer were touching with body and were making noise,which they fixed on spot.Thank you Honda.

A recognized workshop & Show Room of Honda. I am satisfied with their offered services.

The service quality has decline from the past but still can rely on their skilled technical staff.

Good service, nice people

Nice, loving view in choring

The only issue that they always have so much rush and over booked appointments. Parts replacement is major issue here as most of the time their stock is empty and they have to order from Honda Atlas Car Lahore head Office. These orders can take sometimes 3 weeks.

Its okay kind of a place,not so happy with the overall experience visiting here

Staff plays tricky all the time in order to fetch maximum money from the customer.

My experience is bad rates is very high

Pathetic waiting area too much warm. The admin staff seems to like hawkers.

All models available for review, well behaving sales persons, updated with all relevant information.

Not a single drink or snack served like Toyota

Ghani and Simon, guys plz stay like this i.e. as good as you are

Quality services

Near my home place and good service

Good service but too much crowdy. Closes early in the evening .

Experience was good people are understanding and helpful. Floor Manager Rohail is young chap with lots of evergy and always ready to help customers . Homda Drive-in needs to develop some policies to avoid conflicts on spot.

Behavior of persons not satisfactorily

Very slow service

Crowded but providing good services

Kept running after agents to have my car checked in for routine service, no process and total mess.... cashier went for 1.5 hr break and wasnt able to receive the car till he returned ... i expect much more from anything that has honda in its name

Poor costumer response , first they commit to deal u on priority then they deny, not recommended at all.

This is one of the best Hondas dealership for maintaining your vehicle serviceability.

Too much protocol which is wastage of time

Rahimullah

Bestest place for servicing your honda vehicle!!

Very poor service and long queues. They take forever to order and get replacement parts under warranty and often forget to order and forget to call you when the part arrives.

They are too busy for themselves. They need to expand their location to provide excellent service.

This time staff gave good response

My personal experience with the dealership is excellent. They have trained mechanics, staff in workshop area. Tunning, servicing and all other works are done satisfactorily over here. There is also spare parts shop and all the major genuine parts are easily available here with a slightly higher rates than the local market. Their sales team is also very competative.

Just ok

Service department is highly committed.Unless new car sales staff.May be longer delivery time is the reason.

Well managed. And excellent location on Rashid Minhas road

Your go to man should be Ghani Bhai excellent customer approach and will guide you with their honest opinion...

My favourite place for my car. Friendly staff. Feel like your own showroom. Genuine parts supplied, peace of mind.

Very unsatisfactory service. Poor delivery time and poor quality of work.

Timely job completion

Trained staff and good systems.

MR KAMRAN IS THE BEST GUY I MET HIM THERE WHEN I WENT FO REPLACE FOR SOME PART.....REALLY GREAT GUY.

Some people are helpfull some are not

Good place for Honda car service pre appointment will save your time

Got someones car diagnosed from here. They charge a diagnosation fee of about 3000 ( which is a bit expensive). Best time to come is between 9-10 as it gets busy fast. Just make sure to keep asking about your car or else theyll forget about you.

Excellent And They Do Extra Care For There Client.

Pathetic sales staff.. i wanted a car and walked out wothout getting one booked

Nice people, speacialy Maaz is amazing guy. Price is high but quality of work is ok.

The style

Good services

Pathetic service and work quality. Gave my car for 5k service and wash. They forgot to do the service and didnt even properly wash it. Never going back there

Public dealing not satisfactory, haphazard dealing donot deal as per customer request, problems remains same as reported needs strong checks on supervision

Good service but day by day becoming expensive ️️️️

Good staff but needs to be more professional at the time of delivery they said mithai kay paisay dedo which got me like the higher authority is not paying the root level workers well

Worst Service...worst people....waste of money and time. Road side mechanic is a better choice than going here. Never going back ever again even if its free. Wanted to rate 0 star!

I love lt

Good Service and long lineup. should provide customer a courtesy car to improve their service.

Authorized Honda Dealer and service centre...good but expensive...

WASTE OF TIME ! AVOID AT ALL COSTS . Pathetic! Just Pathetic workshop. I reached the showroom at 9 OClock in the morning. There were just a couple of cars ahead of me and there was still no one to receive or attend the car. After a wait of 15 minutes Mr Ghani, who was visibly frustrated, comes and asks rudely Kya hai isko? (What is wrong with it?). I told him that the shocks appear to be faulty. He told me that we dont not have its shocks and thus cannot be repaired here.(Without even bothering to check it)Without any further arguments and considering the worst attitude, I chose not to get the car repaired at this workshop.Although, I do not expect any better customer service from the Pakistani Car Manufacturers, but this was the worst experience I had with any HONDA Workshops so far.Speaks of the worst top management at the workshop and HONDA.

Honda Drive In does every thing up to the mark. My hats off to staff of Honda Drive In for excellent service.

Expencive and have no repect for client support

Goods sales person dealing with customer and their vender also too

Very co-operative staff specially mr simon very helpful person

On the whole a nice show room with good service. Straight forward people.

Great Service, Courteous Staff. All types of services for your Honda. Best Dealer in Karachi.

Very cooperative staff. Professional dealing. Good display of cars.

Highly profesional

Worst experience ever, left my car here for 1000km free checkup and they rather destroyed it. Driving door got dented during work and the so called professional mechanic didnt have courtesy of using paper mats, destroyed my mats and car carpet with his greasy shoes. I told them to check fuel gauge and back camera as i thought there is something wrong but they never bothered doing it. I would rather go to my local mechanic next time then going to them

As Honda is famous automobile brand in Karachi so all citizen of Karachi love to visit to buy new brand of Honda

Good place for Honda cars