Bought a new convertible freezer. found chill draft misaligned on day-1. Technician arrived same day to inspect and service manager called and ensured he will have it replaced as soon as it arrives from Turkey. Good management and service.

Courteous staff excellent service . I give 5 stars

Quick response. Excellent service

Overall service is good and really professional team.

More than a week has passed and there is no response from the service centre despite reminders. I had to get work done from outside vendors.

Dont buy anything from this outlet i had a very bad experience i bought Dawlance Refrigerator from them on credit card with 2.5% extra it normal, expected delivery in 2 hours 30 minutes before Mr Farhan called and excused that they dont have the color we choosed after and said on Monday they will deliver it we every day we were calling them and they were excusing and for next day we asked for return after 13 days they refund the amount and I loss 1475 Rs extra paid for credit cardVery worst experience never recommend anyone

The board was not attractive

Pathatic customer services, trying to contact them by phone by email but no response. email is full and no one picks up the phone ... regret buying dawlance product..

Response was ok but having same problem still. Not solved properly.Authorities should take notice of this .

Good places

Good service. Reasonable rates

Quick response, Satisfactory repair of our AC & Refrigerators and reasonable price

Called them scheduled a visit to check the faulty refrigerator. The technician took a couple of days to show up but he did and resolved the problem easily. Some parts werent available but they said they backordered them and will update us (I doubt they will, but I will follow up with them ). Much better service then most as they atleast respond to complaints.

Quite satisfied with the quality of service. Technicians are sometimes too occupied but they respond within same or next working day.

Good work done

Good service

Good customer service. Parking problem due to main Rashid Minhas Road.

Dawlance service center offers repair and maintenance for its product only. I have always found their service to be satisfactory, however, they charge a handsome amount.

Great experience

They were v profesional anf prompt

Excellent service

Quick service. They keep record of the customer and to claim warranty of repair customer doesnt have to present the receipt. They trace it by cell number.

Bad cs. Gave them a refregirator card to repair which they lost as one of their staff left them. Since 2 years they are making excuses. Spoke to their manager Qarar several times on the phone. He is a great manipulator always promises to get back with the solution but never gets back. Also most of the time hes not in the office the staff always gives same reasons out of office for meeting or went for prayers will get back to you.

Costly but quality work

Very dedicated with there responsibility

At least they didnt waste my time

Soo Bad Service

I completely satisfied

Professional and great service!

Average.

Unsatisfactory work & high cost of labour charges.

Do they deliver and repair seal of the fridge???

Be very careful!! If you have extra money thn only go there.

Provide good sevices to there own brand repairing and warranty.

Excellent sakes and service

Poor service and quality

Positive Response

Ok for dewlance appliances

Not cooperative staff

Good service store

Unprofessional people & worse condition of there store.

Love their work

Bad services and late work

Its grade service

Attend complaint very late

Ok

Not company centre its a Franchise

Pathetic

Ok service

Poor service

Dont know

Good

Good service

Hopeless service

Service centre for Dawlance products

Good service

Reliable

Good service

Reliable