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American Express Travel Services
Khumrial Centre, Street 22, behind PTCL HQ، G-8/4 G 8/4 G-8, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Comments
Ho
Review №1

Office open at 9am but staff come very late .Staff is very lazy

M
Review №2

Great work center for USA visa application and passport collection and received

Go
Review №3

Nice fast service. Thank you

Bi
Review №4

Good and very cooperative

As
Review №5

Excellent and cooperative staff. Great service

Ab
Review №6

Quick service efficient staff.. The name needs change

Ik
Review №7

A good customer oriented company. Employees are very friendly and supportive to provide customized solutions to each individual

Za
Review №8

Good service... Thanks to the receptionist Arslan. He is very cooperative...

Gh
Review №9

There are a lot of cooperative people with very good servicing

Wa
Review №10

I Only went to pick my documents up. The staff was very cooperative and basically its U.S (visa) pickup center or to send some documents to embassy. Theyve nice sitting area with some good security.

Za
Review №11

Located behind the Pakistan Post head office... It deals with the collection of pasports from different embassies... Very well organised place...

ru
Review №12

The lady was on counter very nice and had full cammand on her job

So
Review №13

The staff is very friendly and coperative.Comfortable place.location not good and security staff a little bit rude.

Su
Review №14

Excelent work

Ab
Review №15

Efficient staff but location does not suit its reputation

mu
Review №16

I think main service of this is to return passport to succcessfull applicants for US Visa. I went couple of times there to pick passport. Location is a little bit odd or not in main hub or pupular but not so much difficult with the help of Google maps. Applicant have to visit itself to pick passport or he/she has to given authority lettee if somebody else is going to pick. Service is always nice and pleasant. No problem at all

Ta
Review №17

Passport pickup point of different embassies. Service is good n staff is over all nice.

Hu
Review №18

Best conceltant for going abroad helpful place

Sa
Review №19

Its a good experience for me. Good helping staff all around good services best envirment.

Xt
Review №20

Security staff I a little rudeThey have lunch break from 1300 hrs to 1400 hrs

Yo
Review №21

Polite and well trained staff, ample seating area and a general professional feel to the place make it a hassle free outlet to conduct your business.

G
Review №22

Very poor service. My passport was ready to collect for two weeks but no one called or emailed me. I have to check it on my own by calling them. If you take service charges for delivering passport to embassy then you are suppose to call the party to collect the passport. What kind of service is that who dont call people to collect the passport. Unreliable people and service

ha
Review №23

Lazy staff...dont know anything about rotating break schedules. Keep their customers waiting for hours during lunch and prayer breaks

Ah
Review №24

Excellent service ...very heplful staff...keep up the good work...

Ri
Review №25

Found very fast service at American Express. Keep it up many thanks.

Al
Review №26

Deserves no stars. Complete fraud. None of services listed on site for handling are actually offered. Their phone staff is rude and hangs up calls, cannot hold a conversation in English or Urdu and is extremely unprofessional. Slippery ring of money mongering desis as usual. Please do yourself a favor and dont frustrate yourself dealing with these baboons.

Fa
Review №27

Just went to pickup documents for American visa, staff is cooperative and helpful.

Mu
Review №28

If youre the lucky one, youll get your passport from this office

Mu
Review №29

Staff miss guided us. Their service needs serious improvements by adding qualified and more knowledgeable staff

Ab
Review №30

You need to register your self online before you proceed to sending documents to american embassy. Incase you dont the office downstairs will charge you 500 PKR.

FG
Review №31

Easy to access place to get back your passport

Sh
Review №32

Customer care and facilities are recommended

Sa
Review №33

Its good..

Sa
Review №34

As visitors are completely unaware of their procedures so the staff does not completely facilitates them but an give a normal guidance.

Ot
Review №35

Good point from uae or usa visa

Mu
Review №36

Poor. The lady sitting in US visa service misguided me and wasted a full week due to which I couldnt apply for schengen on time. Photocopy guy was nice though.

sh
Review №37

International standard services they care about their customers satisfaction

Ar
Review №38

Courier service with not very good amenities.

AS
Review №39

V bad experience ......my passport is ready to collect from few days ...No call , no email from them.....Just collected my passport as my own.V POOR SERVICE

Mu
Review №40

Good customer service

Mu
Review №41

Good people

sh
Review №42

Place where we collect n drop documents specialy to get visa of USA, france, Germany

ta
Review №43

I dont know about the branch in Islamabad but I dealt with the Karachi branch. Highly unprofessional. Worst ever travel agency. They will make major mistakes in your visa application forms. Avoid them at all costs

Ab
Review №44

Extremely unprofessional, Never picked a most of my calls and when does then drop it at once. Staff customer service is terrible.

Sa
Review №45

Its okay

Sy
Review №46

Prompt response

Sa
Review №47

Very freindly

ba
Review №48

Satisfactory handling of documents

mu
Review №49

For usa and dubai travel visa

Ar
Review №50

Amazingly fast service

Am
Review №51

Excellent service

Wa
Review №52

Good service

Ab
Review №53

Very friendly, professional and supportive staff

Ta
Review №54

Good service for passport collection

Ma
Review №55

Efficient and effective travel agency.

Ta
Review №56

Best place for travel related support and services.

Aq
Review №57

Good people

Ja
Review №58

Best delivery service

Li
Review №59

Mu
Review №60

Travel Service Provider G8 Islamabad

Ka
Review №61

Journey

Iz
Review №62

Recommended

M
Review №63

Love it

za
Review №64

Good service

Mu
Review №65

Visa Services office in Islamabad

Go
Review №66

All in One

M
Review №67

Good services.

Su
Review №68

Nice

DR
Review №69

Good experience overall.

Ta
Review №70

Not good

Ak
Review №71

Good service...

Ah
Review №72

Neat n clean

Mu
Review №73

Travel services

Sa
Review №74

Better

ta
Review №75

X employees American express

Ma
Review №76

Very accommodating

Wa
Review №77

Excellent

Mu
Review №78

Facilitating staff

Zo
Review №79

Only for visa services.Visit 3 times for France visa.Staff is little bit Lazy.

Be
Review №80

Efficient & helping staff

Ma
Review №81

Such a beautiful staff..

Ha
Review №82

Not even a single staff member from visa services available till 9.30pm. At least 8 people waiting without certainty as to when the staff would arrive. Pathetic.

Za
Review №83

I am sorry to say but the world wide American Express standard is not present at this place.Staff is not knowing requirements. A bitter experience.

Sh
Review №84

Very rude

Br
Review №85

This is worthwhile to use

Ha
Review №86

They are very good in customer dealing

Mo
Review №87

Perfect

Sh
Review №88

Nice

Mu
Review №89

Good service

su
Review №90

Very helpful and excellent travel service

Ba
Review №91

Clean place, Air-conditioned, trained staff, comfortable waiting area

Mo
Review №92

Very cooperative staff, and the environment is very neat & clean.

Na
Review №93

Passport documents collection center.

Ha
Review №94

Its ok

As
Review №95

Good service providers

Mi
Review №96

What documents we need to bring our passport ???

Aa
Review №97

Office

Sa
Review №98

Highly uncooperative staff, they dont guide you the way they should

Gh
Review №99

O men b amrica Janra

Sh
Review №100

Not good services

Information
8 Photos
100 Comments
3.9 Rating
  • Address:Khumrial Centre, Street 22, behind PTCL HQ، G-8/4 G 8/4 G-8, Islamabad, Islamabad Capital Territory 44000, Pakistan
  • Site:http://www.aeg.com.pk/
  • Phone:+92 51 2266450
Categories
  • Travel services
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–1PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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