Please , why dont you give your delivery person the phone no of customer. They ring the familiar no in street and disturb the people. I am getting daily wrong ring and your sale persons so rude that they even apologies for disturbing us.I know you are not going to do anything. But I felt before putting it on Twitter I should contact you. You even do not have complain no.
Very disappointing & pathetic services. More then 3 4 times this has repeatedly happened with me that I order food. They show time 20 30 minutes and after even 1 hour the time keep showing same and food doesnt get deliver. If call the restaurant, they mention that food is ready and they are waiting for the rider. VERY IRRESPONSIBLE & UNPROFESSIONAL.Moreover there is no way we can contact them directly on customer service. No chat to customer service is available and they wont attend the number provided on Google. The services have become rubbish and ordering from food panda has actually become a patience test
Whenever I order from food panda always it gives me a very bad experience. Applied discounts doesnt work. Food taste and quality is not up to the mark. Jiska Dil karta utha k usko register Kar daity app par without knowing their third Class services and food quality. Highly unhighgein food. A big no.
Very Bad and aeee thooo piza I got
Food panda is good opportunity for students any student can earn with food panda and can pay his clg uni fee and hostel dues
Very unprofessional. No order ever reaches in time. There is no way to contact them. They don’t reply to emails. They don’t communicate with the restaurants. Help centre is completely useless as it doesn’t even solve a single issue. Very very disappointing.
Not the same service anymore... long delays, cold food non chilled drinks. Service recovery not efficient. Evening time no customer service team to assist. After last night mess up wont use this app ever again... already deleted
I m Calling again and again but no one is picking up phone at their business centre at G8 Islamabad
Pathetic customer service. On name of deals spoiled food and no one actually cares about if u complain.
Humiliated Opportunity i dont like
Homemade food at doorstep. Good service
NOoT Good service
This is probably the worst company in Pakistan. Wonder how it is not bankrupt yet.
So pathetic service. So many glitches in app. Customer service is so poor. Food order placement system is so slow. On app it said 40 mints and received my order after 90 mints and not a single response from the customer service. It was so frustrating. Its their habit. Every time food is late. Mailed twice about this issue got nothing but a survey reply. Filled that too still no reply. There should be a negative star option.
Utterly rude and speechlessly unprofessional. The 2 men I spoke to were aggressive, with no customer service skills, absolutely shoddy with how to answer a phone call. The first one cleared line. 2nd one said he will not help as the resturant has sent wrong order and not him personally. Tragic to see a terrible state of affairs @foodpanda. I will be publishing a press release in order to warn other expats in Islamabad.
Phone not pick up is bad
Ridiculous service their chat is not responsible for any order service they give you. A person calls from the company and dis owns the statement given on the chat very strange for the customers to understand these scammers. After waiting 2 hours for food delivery boy calls and tell me that he will not deliver the food :) joke of the year. This is thug app guys everyone is boss over here and they give their order to customers they dont take orders.i will try my best to tell everyone not take food from these jokers
I dont avail this app
Love it.
Extremely pathetic service. They delivered the wrong order and no costumer service. I have been waiting for more then 1 hour and there is no response from costumer service
TERRIBLE service! The WORST in the county!
If you are from university spectrum then must read....I would say very badTheir drivers dont even have National ID cardsThey cant come inside some universities so uselessI would not recommendexplore someone else
Pathetic service! Please shut down your operations in Pakistan and leave us!!!
The most pathatic app with the most disgusting brands on board.Italian pizza pwd branch is above all...
Its Location Has Been Changed about 1 week ago
Very bad service today
They distribute fake vouchers to get installs. Zero customer services. Wasted an hour over chat and they kept changing representatives.
Fruad company
Pathetic service! Why take orders if you cant deliver?
Pathetic service, pathetic riders and pathetic system. They have created a monopoly , there service agents do not respond on time. i suggest no one should rely on them
Wors service ever.my refund?
Nice service...
Good in taste
Good
Good experience!
Good
Worst app
Most poor service
Useless service