Non professional and untrained staff. I thought Islamabad branch better than rawalpindi . but they are even worse. Very disappointed with the service and staff. There was total mess and they even do not know how to fill out basic covid test report forms.
They probably have one of the most modern and sophisticated medical equipments not to mention the very cozy lounge. Amazing health workers, commendably highly professional. A bit of investment on training the staff to learn English properly would have made that difference though.
That diagnostic center specially deal in corona Covid 19 test specially if you are travelling abroad. Charges is okay for me but some people may not agree. Good staff
Covid 19 drive through is good and unique facility available here. But in last three months the service is at its worst even after off peak times. The staff lies about non availability of drive through.
Very disciplined and cooperative personnel, good equipment and quick delivery of results: I liked the way they carry out their job.
They have all tests facilties availabla at state of the art machinery.Nice courtious and cooperative staff.However ,the procedure for conducting Covid 19 test is too lengthy cumbersome...there is an urgent need to simplify the procedure and increase the staff for quick n efficient disposal.
Needed to do covid test because going outside of Pakistan. Alhumdullilah everything went well and smooth. Paid around 6000 rupees. Got tests the next day.Happy with service overall.
The place is providing some high class facilities with competitive prices. I was there for pre travel Corona test and got results within 12 hours.
Extremely unprofessional staff dealing with Coronavirus covid19 teasing. The way they are handling the patients without SOP and with excessive delays they gov should take action. The staff is lazing around wasting time - without actually helping the patients with testing.Better to go to Chiggtai
While collecting money staff was good but while testing staff was rude.... disappointed when we came abroad corona test was free and in Pakistan IDC took 6500RS per head
Folks just giving you heads up about Covid19 PCR Testing. It is strictly enforced by all Airlines from Pakistan. The cost is like PKR: 6400/- (US$. 40/-) valid for a period of 96 hours from time of departure on all flights from Pakistan. It is absolutely mandatory, no exceptions or you will miss your flight. IDC or Islamabad Diagnostic Center located at G8 Islamabad takes a lead in providing certification of Covid19 negative or positive and also at the same time legally protected themselves by publishing a small disclaimer on their website: Disclaimer: Every diagnostic test has scientific acceptable technology or technique based limitations of uncertainty of measurement, false positive or false negative and so do not fall under the domain of negligence. In case of any such scenario, we offer free repeat of test within 24-48 hours. Funny isn’t it which actually kills the very concept of this testing but maintains psychological satisfaction.Now to the next topic of drive through. Please keep in mind this is NOT drive through. This is Pakistani kind of a drive through. First and foremost, those who are computer literate and know how to REGISTER via online please do so otherwise you’ll end up wasting hours in this tiny room for Covid registration. You can do that easily via your smart phone or laptop just remember you need three pieces of information, pictures of your valid passport, your ID Card and your Itinerary or electronic ticket with PNR. I did it all with my smart phone, easy. After submitting your request, you will be given one unique registration number. Just have that registration number assign to your designated Covid department to check you in for the Covid test where fee will be charged. By the way when I arrived in Islamabad airport, No one has ever asked me about my covid free, just a simple temperature check.
We are old customers of idc and fully trust the results and the service but this time when we went for covid test done before travelling the service wasnt good. We wanted to get our drive thru test done but instead they asked us to register pay inside . So whats the point of getting it done in drive thru? They should have proper drive thru system with registration service and payment in car and then covid test in car aswell. There is no safety when you have to go in any case.
COVID facility staff was untrained. The processing system was unorganized especially the facilitators were unaware of the their own systems.
If youre going for a covid test the que are long you would have a wait time of around 2-3 hours minimum. So come with that time in mind
Good lab for all kinds of tests especially Covid 19
Very low professional staff and dont know how to manage the rush hours .Working on commission basis with Etihad and Emirates airline for covid test .Extremely down
IDC branch Rawalpindi near AFIC Hospital.At time of getting report there was no light but Branch Manager send his staff to other branch to get the report.All staff are very helpful and loyal with the patient.
They have a seperate section for corona PCR. I just think they could deal a bit more systematically.
Professional staff, good service. Started at exact time. Though comparatively expensive than other labs in town.
Took my RT PCR for Covid 19 prior to departure.The staff is quite responsible and well mannered.
Airlines requires COVID tests and mostly passengers do their tests from IDC G8 Markaz. There is total chaos and no guidelines from IDC staff.
It is the job of phlebotomist to maintain patients comfort while collecting samples to complete test ordered. Mehr-un-nisa (IDC G-8) was overall very good in that as a patient i must appreciate her and i am very happy n satisfied with her. you have done the best.
Great people to deal with very professional
The ptcl no I have tried many times but it is not dialable
They are good. Needs improvement.
Keep it up..... very good standard....
Well planned and haselfree system to get CD19 tests done for International travel.
Like their idea of drive thru covid testing
Security guy is so rude, i asked him if my wife can use the toilets he said no we dont have toilets!!
Best equipped lab with latest testing setup
Not good ...bad experience... covid-19 test
Strangely enough no credit card payment facility. Yet the staff is super cooperative and professional
I visited IDC G8 and found all SOPs regarding covid. 19 disinfection policy is properly implemented and felt safe there.Best diagnostic center in islamabad in respect of services, managmenet, hygienic and cleanliness even always find their parking in proper managed and properly guarded....
Special Thanks to Mr Asif..professional and cooperative
Very Good Service. Appreciated
Very poor and un professional attutude of this centre. I got 3 tests .oneline report available time was given 0830pm 02/06/2020.till date 4/6/2020. there is no report available .I continuesly calling for enquiry of my report .my mobike no taken many times butt still no reply .no report . I am covid-19 possitive and now on call i have been told that i have to compersonnely for colletion of report when i am isolated due corona.on request tat report may sent throught email or whatsapp. centre appologized..what reducall service provided by IDC.
Careless people and un-educated are sitting here and making decisions for your life.
Best services and SOPs caring and security
Why you people make entries twice for the documents ?Wastage of time.....
Visit there for a regular checkup test. They provide a discount for the patient above 60years.
State of art diagnostic equipment installed, but unfortunately hygienic conditions are extremely low. Blood texts are done in very low hygienic conditions while theyre busy in taking blood for texts at the same time flyes are busy in on the spot enjoying free meals and transmitting infections from patients to patients. I have tried my best to make staff on duty to understand that its extremely important to improve hygienic conditions and I refused the permission for taking my blood unless they take care of fly which wasnt ready to leave. The staff also needs to be educated on personal hygiene.
Covid 19 Corona Test for abroad travellers could take 1 to 2 hours
Overall facility is good but the staff need to be trained. I have visited F8 branch as well and it can clearly be noticed that the quality of service you witness in F8 BRANCH isnt comparable with G8 branch.IDC please train your G8 branch staff on urgent basis especially the ones who tackle Check In customers.
Very unmanage and no system was driven for applicants . Poor management by the managers
Good choice for covid19 testing
Little crowded and unorganized but you can get almost all your tests done from here
Fast for coving 19 test
Unique and good laboratory. The staff is cooperative and senior citizens are given discounts. Overall very decent and high-tech lab
Good and nice staff..
I think the pricing is much lesser than other labs but despite that, they don’t compromise on the quality they provide.Never had any bad experience.
Professional staff - good facilities - all under one roof -
Reception staff is really helpful and cooperative even on Sunday. Excellent management and wonderful atmosphere...
Top ranked diagnostic centre of Islamabad
A Standard Laboratory. With Much Accurate Results.
Nice professional people.
Staff is very cooperative & polite
Quick and reliable service
Masha Allah reliable service
I visit IDC (MaxHealth) G-8.I received Great and excellent sevices.Idc staff professional and well qualified staff.
Aslam-o-alaikumI have visited IDC branch which is located inside Maxhealth hospital G8 Markaz Islamabad. The staff was very cooperative and friendly especially Raja Muhammad Waqas (The Lab Coordinator ) was a very intellectual, Cooperative and courteous.Regards,Faizan Ahmad
One of the better Diagnostic Centres in the capital city, hygienic place, cooperative staff.Some improvement are suggested e.gQueue system needs to be implemented.Rates are high.For samples collections female staff required for ladies at some locations like G-8.
Not up to the mark as per international standards.
One of high rated Diagnostic Laboratory in Islamabad region.
Over all Good performance
Nice staff and service
Helpful & professional staff
Best lab in pak
Excelent
Good diagnostics centre
Good lab. It is a sub center of IDC in G-8 markaz. Near to Nori Hospital and on the back side of PIMS hospital. There are some clinics in the same building so some times parking is a problem because its crowded but with little patience you can find parking for your vehicle.Labirtary staff is good. They have almost all kimd of lab services and radiolagy services are limited. Dor that you have to visit thier main branch which is in F-8 Markaz.
Great service, except that they dont accept cards which is kinda weird in todays world.
One of the best laboratories here in islamabad, recommended for their quality and professionalism.
Good people but a bit lazy in service
Good and cooperative staff
Well known and doctors recommended pathology and labs services in Islamabad . though little bit expensive.
Good services.
It was great
Very clean and hygienic. Staff served politely and professionally. Did not have to wait and were given results immediately. Really happy with the experience. Recommended.P.S. This is a small branch, they only have basic tests such as OPG, ultrasound and some type of x-rays.
I visit this place for pcr test
Relatively new established, prices are a bit high
Quick results and neat
Good one with reliable results but expensive
Best for place for testing
Excellent service
IDC is one of the best labs in twin city. Prices are higher than other labs, which is a negative point, otherwise they provide good customer service with professional team at each branch.It would have five stars but due to price given 4 stars.
Polite staff and good facilities
Very clean and hygienic. Staff served politely and professionally. Did not have to wait and were given results immediately. Really happy with the experience. Recommended.P.S. This is a small branch, they only have basic tests such as OPG, ultrasound and some type of x-rays.Road side parking. The place is new and have basic consultant options.Some of the good names of Diabetes serve here.
Accurate results
Cooperative staff. Not busy like one in F-8
Medical Nice Place
Ok
IDC (Islamabad Diagnostic Center) is growing like mushrooms in Islamabad and Rawalpindi, the fastest growing business in terms of revenue.. Rates are high and different in their branches..Some branches of IDCs are charging high with uncompetitive/untrained staff, if you want to go, check the rating of that specific branch, my experience of IDC in the basement of Beewell Hospital was not good (not even satisfactory), but yes, I admire the serivices of IDC on the opposite of side of Beewell Hospital, their staff and environment was very much impressive..
Helpful staff
Excellence service