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Honda Margalla
E11, Aura grand Marquee, 4 Service Rd E, near NPF E 11/4 E-11, Islamabad, Islamabad Capital Territory, Pakistan
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Bu
Review №1

Honda Margalla is very good just because of 1 man and that is Mr Mobeen who is after sales manager . Many clients mainly go just because of this person who is very humble and courteous and takes great care of all customers.

Ib
Review №2

I have been to different dealerships and service centres but I havent Seen such a friendly such a hostile staff and the service plus there team is really appreciable . I will recommend all Honda and non Honda owners even to come and get there vehicles inspected . I will thanks the management for taking care of your clients !

Ta
Review №3

Excellent efficient service. Well staffed so not much waiting time.Staff is friendly.I was able to negotiate some extra discount on labour charges in addition to the usual Friday discount that is available to all customers.

Mu
Review №4

Service is quickly as well. The only problem is that the dont have much parts for japanese cars & sometimes the parts that are available are to expensive compared to the market. so he prices should be compatible.

No
Review №5

Honda Margalla is the best place to go for original Honda Service, spare parts and body shop. It is located very conveniently in Islamabad zone 1 near main sectors and we dont have to travel far to get any work done. Since they are usually busy with customers, it is suggested to take appointment well in advance.

Aa
Review №6

It is main store of honda center and i have sceen there is very equipped with advanced hydrolic jack systems installed it has at a time morethan 10 cars maintenance capacity and constructed like Europe style overall i would recommend to visit there for your vehicles issues

Za
Review №7

Good hospitable and supportive staff. They have a large workshop area so less time taking experience.

Mu
Review №8

So far they have been providing super services starting from the point of vehicle entry, check-up, repair and maintenance and of course customer care. Keep it up.

Ta
Review №9

Did a big mistake by going there for Honda civic 2005. The representative really badly need some ethical training as to how to talk and discuss matters. They dont have time may be for old cars holders. They just didnt do anything other than racing cars engine to the limits. In the end the person told me please-i dont have time- and asked me to go and that il contact you on phone. Actually, the Manager need training.

Kh
Review №10

Very good services they are giving to their customers. They always ready to extend full support and solution to every problem or need of the customer.

Wa
Review №11

Honda Margalla has good, polite and experienced staff. Well lit and well maintained, temperature controlled waiting area. They always follow up with you to get comments on your experience.

Ha
Review №12

Its only a service center i think, i couldnt see any car in display and they present themselves as 3S dealers. However, i was told by another Honda Dealership that they are only Service Center n not 3S. This needs to be confirmed but i was surprised why they need to lie.

Sa
Review №13

Facilities are good however customer service needs improvement. Mechanics are required to be more professional...

Hu
Review №14

Coperative they gave estaimate of 92000 for front left fender, door, sode mirror. Moraculously insurance surveyer droped it to 43000.Wondering how i would deal with them next time.They are so smart, they force every customer into signing after job completion card, even before approval of the estimate from insurance survery.

So
Review №15

Honda Margalla company is well managed companies especially body and paint shop.

Ka
Review №16

A huge facility with professional staff and technical expertise. However, it is often rated pricey as compared to market prices and cost of parts.

Al
Review №17

Good service but extremely extremely overpriced.

Ro
Review №18

V excellent experience in honda company work

Mu
Review №19

There staff is good. The service area is also pretty good. Service was quick

H.
Review №20

Probably the best Honda dealership for service in Islamabad. Overall Honda is far behind Toyota Islamabad Motors in terms of service but within Honda community it is in my opinion No1.

Mu
Review №21

In my opinion, overall much better than Honda Center Rwp, Honda Classic Isb and Honda Avenue Isb.

Ba
Review №22

Good skill level. Expensive but experienced.

Ab
Review №23

One of the best honda car periodic and General maintenance Center in Pakistan

Az
Review №24

Good service but horrible equipment and quality. Got my cars tyre balanced from here and it was horrific. Waste of money and time

zo
Review №25

Pathetic Service, they do not know ABC of customer dealing... highly unsatisfactory body work....even a local painter could have done better.... will never recommend it for Honda vehicles.

Wa
Review №26

Very professional and cooperative staff.

Zu
Review №27

Faisal is a very professional guy and he handled the service nicely.

Dr
Review №28

Very-well behaves staff. Outstanding service, much better than Honda Classic and Honda Avenue.

Ta
Review №29

I dont feel them a genuine helping hand rather i found them some how money makers as I have expierienced. The charges are high and ifsif can be repaired they ask you to replace with new

Om
Review №30

The workshop is a relatively newer addition to Honda workshops. The staff is helpful, knowledgeable and efficient. I like getting my Civic inspected at this facility.They offer 50% discount on inspection charges every Friday. This is an incentive to visit for you next maintenance trip.

Bi
Review №31

Decent service , little pricey compared to local mechanics but their work and certification helps

Dr
Review №32

Best Honda service centre in federal capital and punjab. Such a spacious area designated for workshop and 5 star customer service. If you are going for maintaince work, do ask for Hassan. Amazing person and awesome mechanic too.

In
Review №33

Nice place to service your car. Skilled and helpful staff. It would be a good idea to make an appointment before you go as the waiting time can be a lot. Prices are a bit high but the service is good. The waiting area is a huge one. Just a suggestion that they should have a water dispenser with disposable cups at customer disposal because you need to ask the guy for water/tea/coffee.

Mu
Review №34

Very cooperative, supportive and courteous team lead by very friendly owner of the dealership. They make sure to satisfy their customers.

Yo
Review №35

Did not check completely, wiper, water spray nozel, seems to be in harry

Ra
Review №36

Very impressive handling of affairs despite being the weekend and obviously very busy. I did take appointment though. Service plus change of oil was done in just 1 hour. It is located at an accessible area of Islamabad and will effectively cover the far end of the Islamabad. People from here had to go either to I-10 or Express Highway both of which are quite far away. Well done. All the best to the owners of this place.

Ma
Review №37

Qualified staff for honda cars

Az
Review №38

Even with appointment, it took 5-1/2 hours to do 40,000 km service on Civic (other Honda facilities do this in 2-1/2 hours). Mechanic was repeatedly pulled off to help on another car ... total disregard of customer who waited three extra hours. If they think their time is precious, what about the customers time?

Sy
Review №39

Good service, extremely courteous staff.

Mu
Review №40

Hands down, it is the best Honda Centre I’ve been to in last five years. I’ve been to Honda Gateway Lahore, Peshawar, Honda Classic, Honda Avenue & Honda Saddar RWP. Today I visited Honda Margalla for 40K Inspection. Firstly the floor manager gave me a discount of 50% on labour, which is usually given only on Fridays. Secondly, they didn’t try to loot me and recommended only the work which was necessary. Thirdly, the workmanship by mechanic was very good. Lastly, they are very hospitable, the sitting area is very nice and they serve you with a nice cup of coffee, tea or green tea (which is quite good) :-). So overall o had a wonderful experience at Honda Margalla and I ain’t going any place other than this one now.

mu
Review №41

Good compny

pu
Review №42

Awesome experience, i found honda margalla best place for car maintenance, very coperative staff with perfect skill mix and expertise

Ch
Review №43

My car was having issue of High RPM (i.e 1800+). I went to honda, tunning was done but the fault of high RPM cannot b diagnosed by any mechanic there. Very Sad, anyway i get the problem solved from a mechanic Mr Tahir near khana bridge. Honda guy asked for change of throttle without any logic.

Ri
Review №44

Sales manager Muneeb Afzal is excellent in dealings. Staff is trained. Complete guide for periodic services for your car is available with competitive price and discounts.

Bi
Review №45

New workshop, new equipment. Decent staff.

Ra
Review №46

Found satisfactory. Having good staff and as well parts.

St
Review №47

Horrible experience.Beware: Their focus is only on adding more to your bill. Everyone is recommended Catalytic Converter cleaning. Easy money. There is no accountability for the mechanics and the whole unit seems like a rudderless ship.If you love your car and money it is a lot better to opt for another Honda Center or even an ordinary mechanic who knows how to deal Honda cars.

Ma
Review №48

I went there for some paint work of my new car.Excellent service.Staff professional.Sitting area good.Highly recommended.

Sh
Review №49

Nice faculty in E 11 area

Fe
Review №50

Best workshop with excellent services

Wa
Review №51

Experienced staff. Boy name Wahab was very expert and Zakir who looks at repairs was cooperative...

Kh
Review №52

Though it is 2S center of Honda but they deliver new vehicles as well in collaboration with Honda empire in Mirpur, Azad Kashmir. Do not understand reason, how Honda allowed such practice. Entrance to center from main road is not paved, therefore, see new vehicles full of dust outside center. I would preferred to get new vehicles from Honda avenue in Gulberg, Islamabad. They offered new floor mats free of cost with delivery of vehicle.

Ha
Review №53

Very cooperative, honest and dedicated staff. They regularly keep you reminded regarding inspection. Keep very good care of your machine while giving equal considerations to your requirement.

Fa
Review №54

Expansive but Helping attitude

ad
Review №55

Good 3S dealership trained and qualified but their insurance claim and warranty claim department are worst.If anybody wants to replace any part under warranty its difficult job

Ju
Review №56

Very good service and cooperative staff - however if you have navigation system issue - may GOD help you

Mu
Review №57

Good staff

Sa
Review №58

Well established workshop, friendly and cooperative staff

Fa
Review №59

It was a good experience although the technician who serviced my car wasnt very proficient.

Ja
Review №60

Im getting maintenance service for my Honda City 1.3I found the customer service team as very cooperative and professional. They have adequate knowledge of their business.Somebody recommended me this workshop and now I will also strongly recommend to everyone.Thanks Honda Margalla... Thanks Faisal bhai.

Im
Review №61

Great experience

As
Review №62

Services team is pretty decent and efficient

Ah
Review №63

I experienced an accident recently and being close to my home I chose Honda Margalla for repairs.It was a medium to major level accident in which some of the major parts had to be replaced i.e. Bonet, fender, front bumper, windscreen and a dent and paint job on rear body (above wheel).None of the jobs were completed satisfactory or rather pathetic, poor and immature.Windscreen is already faded with stains on it, poor paint job engine side of bonet, pathetic dent and paint work above rear wheel hence all paint work is highly unsatisfactory and unacceptable from a Honda workshop.All mangers and Supervisors had let me down including their Mr. Mubeen, zulfiqar, and all others.One should rather goto local dent paint but not this Honda workshop.Poor poor poor.

Mu
Review №64

Good service. I live in E11 so very convenient. Dont have to go to I9 now.

M.
Review №65

Its honda maintenance workshop having good services

wa
Review №66

Very good and coperative specialy there body parts and paint manager sheryar

Sh
Review №67

Good workmanship. Better understanding and promt response

so
Review №68

Good location.Easy to approach.Good and cooperative staff..Owners are also very polite..Highly recommended...

Az
Review №69

Good, knowledge workforce. Discounts available.

Sa
Review №70

Excellent work environment, nicely equipped with parts for maintenance, repair, denting painting. Very courteous staff and very well qualified technicians. Reasonable charges for quality of services. Awaiting for display of new Car and Sale, which may start soon.Insurance facility available.

Qa
Review №71

Good frandly environment qnd great profesniol peopel

Sk
Review №72

Poor customer care and service. You keep waiting and time again request management for manpower deployment on Car.

fa
Review №73

Irrespective of the issues with the Honda company, this is by far the best place to take your Honda, I have never been more satisfied with Honda service before Margalla.. good staff, great attitude.

Mu
Review №74

Very stupid and careless Services area. Pathetic and non sense people are working here.

Uz
Review №75

Best Customer service veey helpful staff

SA
Review №76

Well organised placeBest option for tune your ride

Ha
Review №77

Its a an ok place to take ur car. I think there is a need of more systematic approach towards dealing with clients. Space is getting crunched as compared to clientele. I feel a manager who deals with repairs thru insurance, need to be replaced with more friendly and efficient person.

Ar
Review №78

Its ok

Ri
Review №79

Cooprative staff,well trained proffesional team with all facilites .i feel proud to be part of this team.

Ab
Review №80

Honda after sales service always good.

wa
Review №81

Visited for 40,000 km inspection of my Honda City. Engine Staff tightened the TAPETS and my car was unable to reach 120 km speed on motorway. For 100km speed a lot of force was required. So not recommended for engine adjustment.

Fa
Review №82

Service is good

Ha
Review №83

My go to place for Honda maintenance. Its by far the best service center out of many I have been to. Staff is very helpful.

Ch
Review №84

Very cooperative staff and good service center.

Na
Review №85

Beautiful dealership,friendly and experienced staff, professional mechanics,loved the dealership. Suggest all honda owners to visit for their car good maintaince.....

sy
Review №86

Need to be a bit more professional. Those who are working on the vehicles lacks seriousness. Supervisors good.

Dr
Review №87

Best experience of service, respect, humanity and professionalism I got here which is matchless !

Ik
Review №88

Best for car maintenance and servises

Os
Review №89

Good experience till now. Humble staff.

Za
Review №90

Paid first visit. Car inspection was ok.

ir
Review №91

Good service provider. Cooperative staff.

Wa
Review №92

Im periodic maintenance technician at honda margala

Ju
Review №93

Margalla Honda - Margalla Honda, E 11, Islamabad, Islamabad, Pakistan-44000 - Rated 4.9 based on 33 Reviews Its a blessing to ...Rating4.9(33)

Ah
Review №94

The service was excellent and quick. Better than all the honda workshops ive visited so far.

Ab
Review №95

Good service

Bl
Review №96

Excellent experience, their manager and their staff is very cooperative and know how to work in a professional way.

Ha
Review №97

Place is good. Enviroment is good. Staff is very cooperative. But one thing is that parts are very much over priced labour charges are ok but parts are too much expensive. Except parts prices overall it is great place.

Za
Review №98

Good services being provided by staff.

Hy
Review №99

It was a good experience, quickly served. Wasnt a rushy place and great to have a new location. Lets see how it turns out(the maintenance). But overall a good job indeed.

Eh
Review №100

Ease, courteous staff and relatively fast service

Information
100 Photos
100 Comments
4.2 Rating
  • Address:E11, Aura grand Marquee, 4 Service Rd E, near NPF E 11/4 E-11, Islamabad, Islamabad Capital Territory, Pakistan
  • Site:http://www.hondamargalla.com/
  • Phone:+92 51 2318051
Categories
  • Honda dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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