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PAK MAC
Plot 1-b Street 7, I-8/1 I 8/1 I-8, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Mu
Review №1

Got my mac book pro fixed in a very reasonable price and great job done. They are trustworthy and are professional in their work. Highly recommended

Az
Review №2

One can find all solutions for Apple products under one roof with the availability of highly professional trained technicians, strongly recommended for MacBook buying and repair work.

Us
Review №3

Excellent service , very cooperative and professional staffs are there to sort out our problems, Fully satisfied from their work

Mu
Review №4

Go with these guys! Seriously!My airpods pro had the static crackling issue that has plagued the pro lineup. These guys not only replaced it free of charge - no questions asked, but were able to do it THREE TIMES OVER.Thats right, the issue is extremely prevalent on the airpods pro and the first 2 times that I got the warranty claimed, the new ones started having issues as well in about a month. On my fourth pair now and they havent had any issues so far. Every time that the warranty was claimed, they took my previous pros and after 4-5 days of getting a new pair sent by Apple, gave me the replacement. Again, free of charge, no questions asked. Theyre an authorized apple partner and everything they do is held to the Apple standard of customer service.

Ma
Review №5

Best place to get my MacBook fixed. Got a souvenir as well Highly recommended!

Me
Review №6

I had an issue with my laptop screen. The LCD was damaged and the replacement cost was quite high. But with the help of PAK MAC, my issue was resolved without costing me a penny. I would highly recommend PAK MAC for their services as the issue was addressed timely, with single interaction without any delay.

wa
Review №7

I got my MacBook fixed from Pakmac through apple program.Usman and his team are very cooperative.I highly recommend!

sh
Review №8

Good & Professional staff. A bit pricey but again, apple maintenance is expensive. Overall, I had satisfactory experience with Mr. Usmans team, especially Mr. Siddiq and teams dedication toward their work. Thank you Pak Mac

As
Review №9

Hats off to PakMac for rendering highly professional services in Islamabad Pakistan with regards to Apple products in particular ... speedy services with economical charges ... above all, courteous staff with full devotion always eager to pay attention every single client individually ... I am obliged beyond my expectations ... PakMac is highly recommendable...

em
Review №10

Had a really good experience! My laptop had issues with the software that got solved impeccably within a day. Highly recommended

Fu
Review №11

Very helpful people. Great service. Recommended.

Mu
Review №12

I went Pakmac for my mac warranty claim. I am very much satisfied from their services. They cooperated with me in every matter. They have solved my problem within 15 days and I am pleased to tell everyone that if you have any problem with your mac, I strongly recommend you to get your mac in the hands of Pakmac. They will take care of your mac.

T
Review №13

Very good experience.I called their sales rep number last night as my macbook pro developed a problem, way past their shop closing time and got immediate response. Their rep Saqib was quite well informed and briefed me good despite the late hour calling. I visited their outlet today afternoon. All the staff was responsive, polite and very co-operative. Their repairman Usman was very attentive and solved my issue immediately. Both Saqib and Usman had nice, friendly and welcoming attitude. I left with a very good impression.Big thumbs up. Keep up the good wotk guys.

Ha
Review №14

Profound assistance and great response, macbooks are treated well here! Usman Javed is one of a kind person here, truly admired the assistance and passion in technical support here.

Da
Review №15

I have vist in Pak Mac service center in the best place and best service provide me.

Mu
Review №16

Worst Experience ever !! FRAUD !!My laptop had heating issue , and from past two months it had charging issues, I handed over laptop to them and told them that its main issue is heating and from last two months its not charging ,,,they took my laptop and after a couple of days they told me that they have done SERVICE ,,bcoz of dust it was not charging !!When I reached there a guy told me that its heating bcoz it has 2 gb ram !!It was shocking because When I bought my laptop brand new 5 years back even then it had 4 GB RAM ,,they returned my laptop with 2GB RAM installed in it. when I talked to the manager he kept on saying that hum ne nei nikali indirectly blaming me like I was asking for any undue favor from him.lets even forget RAM issue for a moment and assume it had 2gb ram coming to second pointYesterday my friend who is a software engineer opened my laptop and showed me what SERVICE THEY HAVE DONE !!!I paid 3000 for service of my laptop Im gonna attach pictures to show you guys what service they did !!! I will also upload VIDEO on social media of SERVICE they have done !! forget the RAM fraudulent activity !!! Look at the so called Service they did with tons of dust inside !Editing my review after reading your answer !! if you wanted to contact me you would have !! btw dont even try to contact me now ! you guys have my contact . I also contacted your sales team after encountering this issue because I was thinking to buy a MacBook from you guys !!! But they also repeated same story !!! & later they didnt even replied !! im uploading new pics your receipt & conversation with those at sales team ...Beware of these people dont fall into REVIEWS trap Mostly Fake REVIEWS

ga
Review №17

Staff found very Humbled,Down to earth &Very Polite and Decent by all means when ever Visit. .... Good Customer service

Tu
Review №18

Have been using PakMac for our Apple purchases and servicing since 2004. They really know their work, and do house calls to service or pickup. Very happy to have such a reliable service around. Keep it up!

ma
Review №19

Professional Enviroment for guaranteed services.Got screen replacement for my macbook and whole experience was very satisfactory.Well behavard staff.Highly recommended .

Al
Review №20

Very nice customer dealing. They upgrade my MacBook pro with 1TB flash storage and change battery panel. I used that laptop for 4 years without any software or hardware problem now I hope I will use it 4 more years. Little bit expensive then UK prices but hard working people and delivering on time.

La
Review №21

Courteous and professional handling by Mr Usman and his team. My MacBook battery had swollen up causing various issues. They were able to diagnose and resolve within the day. A job well done.

ka
Review №22

I had my issue resolved as said in 10-12 dayz.. issue was motherboard problem. i received my laptop cleaned and shinning which was unexpected. i am now fan of pak mac. Thank you.

Kh
Review №23

Really great service far better than future tech and credit goes to Mr Usman. Highly recommended

PH
Review №24

Can I get my iPad mini 2 screen fixed? If yes how much will it cost.

Ra
Review №25

Best service. My laptop display was extremely damaged and they replaced it. They are the authorized dealers of Apple in Islamabad.

Na
Review №26

Very nice and good service. Usman Javed is very experienced person and have great knowledge about Macs

Na
Review №27

Really satisfied with their services. absolutely top notch. I had problem with my macbook pro display and everyone was saying that i need to change the whole screen and that cost more than 80k.Luckily i found them they contacted apple regarding the issue and changed the screen absolutely free. i was completely blown away. thank you PAK MAC.Dr Nasir khan

Hh
Review №28

Excellent Service ! Repaired my MacBook ... and kept me informed all through about the process ! Customer service is also good and at same prices as at an Apple Store abroad.

En
Review №29

What an awesome experience it was. I didnt know that Apple had its authorized service center here in Pakistan. Apple Care recommended me Pak Mac, I reluctantly sent them an email and they called me back, heard me completely and asked me to bring in my MacBook saying it can be repaired. Since mine was a new model, they imported the defective part for me, took about 13/14 days to come. As soon as the part arrived, they stayed late that day and changed it. During the whole process, they were in constant contact with me, answered all my queries. Not only my issue was fixed I got to know and meet a great team, especially Mr. Usman. Hes the best, he is always there to respond, goes beyond and services you the best. Thank you, Pak Mac, you saved me from a big headache and loss, otherwise, I would have to send my MacBook abroad to get it fixed.

Kh
Review №30

Very nice. Friendly. Cooperative. Supportive. Caring. Competence and Highly professional attitude. Presenting Qurans gift with such a nice printing is highly admirable and effective. May Allah bless great prosperity, success and respect to PAK MAC employees and the Management!

Am
Review №31

The BEST service for iPhone repairs in twin cities. Amazing customer service experience, 100% genuine parts . Highly recommended

Mu
Review №32

Ive been a repeat customer to PakMac sine 2009. They always do amazing job.

Bi
Review №33

Very professional and honest establishment. Had an issue with one of my MacBook pro’s display, got it changed free of cost as per apple’s extended warranty policy for that specific model without any hassle or unnecessary banter and with a new genuine apple display panel.First class service and experience.Dr. Bilal Shoaib.

Mu
Review №34

I have experienced very good services, Apple dedicated services, original Parts and all of them discount as well.

Mu
Review №35

Professional service was provided.

Mu
Review №36

It was great pleasure for me to interact with Mr. Usman, av energetic and skilful young man in the precincts of Pak MAC. He not only resolved my problems but also made a fan of him. He must be an asset for the company he works for.

Mo
Review №37

Excellent customer service and good quality work. Got my MacBook Air keyboard replaced from here and satisfied with the overall experience.

Ha
Review №38

Great experience. Very professional and great service as always!!!

Sh
Review №39

The best service I have received so far regarding my Mac and iPhone! Best Apple store in Islamabad. The staff is really nice and corporative.

Ha
Review №40

Really friendly staff. Was able to avail the apple repair program without any hassle. They examined the product and told me it qualified. Though it took 3 weeks for the repair, the time was spend on getting the part from abroad, once the paper arrives, they replaced it in a day. Cant blame them for slow shipping and clearance.They offer tea and have a nice comfy waiting areaWould highly recommend them to any one wanting to get their apple products repaired

Gh
Review №41

Highly professional services, and highly qualified staff with conducive setting arrangements.

Ma
Review №42

Excellent service with very reasonable charges. I got replaced the HDD of my Lenovo T440P from them. My overall service experience was very good.

Ra
Review №43

Got the LCD changed from this shop. Very friendly behavior and quick service. Recommended for Mac users for repairs.

Ha
Review №44

Commendable attitude and skills. Visited the place third time for service and Pak MAC lived up to expectations and every time and finally I decided to drop a note. Keep it up.

Sa
Review №45

I had to get my MacBook’s display replaced, and I’m absolutely satisfied with the service. The place is run by Apple Certified professionals who know their jobs very well. Would recommend to everyone else needing repairs for their Apple devices.

Va
Review №46

I took my MacBook Pro for repair. Seamless process of running a diagnostic on my machine and then handing me solution ASAP. Sound knowledge and super friendly. Highly recommend them to anyone looking to buy or have their Apple products repaired. Kudos!

Bi
Review №47

Highly courteous and professional staff. Authorized dealership so you can have the peace if mind that you will be taken care of well. A must visit. If you have an expensive Machine its best to visit them rather than taking a risk by going to cheaper and less reliable options. Two thumbs up.

us
Review №48

This is a great facility for all your apple products related issues.Usman the sales person is very helpful with his suggestions and customer dealing. The whole staff is courteous and extremely professional.The environment of the place is calm and clean.Highly recommended!

Ra
Review №49

The team working under the banner of Mr. Tahir and co is really technical, professional,cooperative and sincere with their job. I really am impressed and appreciate their work.Thanks for your provided services.Regard HOD and team.Raja Hasrat Khan

Ay
Review №50

The amazing cooperative staff and the service shocked me to next level. I highly recommend PakMac!

Za
Review №51

Very Cooperative Team, Usman Javed a gentlemanSatisfied with aervices

Bi
Review №52

Highly professional and very cordial behavior. Very good value for money. Kudos for giving excellent services

Fa
Review №53

Excellent teamExpert folksGot my issues resolved perfectly

Am
Review №54

The staff here is so humble and sincere that i was amazed, the quality of work they do cant be appreciated in words. I had a flexgate issue on my macbook 2016, they claimed the repair program and helped me out. The part took 2-3 weeks to arrived and the day it arrived they fixed my laptop, if i or any of my friends/family has an issue related to apple this store is surely the place i will be recommending them to. Stay blessed. :)

Wa
Review №55

Very cooperative staff. Had my macbooks screen and touch bar damaged by water and I needed it fixed as soon as possible because I couldnt afford any delay in my work. They replaced screen and touch bar panels and fixed other damaged parts, all in one day.Highly recommended.

bi
Review №56

Very cooperative staff & excellent service. The best place to visit for apple products in Pakistan.

Wa
Review №57

The guys in support section are awesome. They are professionals & experts. Their response time is awesome.

Na
Review №58

Amazing service. Friendly Staff. Extremely satisfied with their service. Would recommend to others.

kh
Review №59

I baught Cisco router, work perfectly fine

Fa
Review №60

I never write reviews however this company really deserves it. I am so content and happy with all aspects of their service, I dont know where to start. I live in F6 and couldnt make it to their i8 office, so they sent out a tech guy who came in less than 20 mins. They took a mini diagnosis, took the laptop with them, repaired in under a day, and they returned it back to me to my home. The job they did was impeccable. My Mac was all over the place, externally and internally, and for such a reasonable price they basically gave a wonderful full MOT of the Mac and made it brand new. The owner, Usman, and his tech assistant, were fast, reliable, knowledgeable and were experts shown through their professionalism. And of course, very trustworthy. Thank you.

Um
Review №61

I have been using this company for the last 6 years and I had no issue They have great service and are very prompt in their work. I would recommend this company to everyone. Best technical support for Apple in Pakistan.

ta
Review №62

Excellent personalised service. Always my first choice.

Sy
Review №63

The service was excellent and they had my MacBook fixed in no time. Highly recommended for Mac users

Qu
Review №64

Excellent service. I came today for Macbook Air service extremely professional and I will recommend it to others.

Ha
Review №65

I had great experience with them. The actually replaced my battery for free as part of the battery replacement program.

Fa
Review №66

A quality service by professional Apple authorized repair center

Sh
Review №67

The ease of work was great! Amazingly well handled and took care of my belongings! Great experience at PakMac!

Fa
Review №68

How much do u guys take for repairing an i mac

A_
Review №69

One of the best service provider in Pakistan. You can avail the services for anything related to tech. Great environment , great people, great service and great location to ease. not jus that but they deliver results within hours! Visit them without a doubt!

MI
Review №70

It was wonderful experience.Administration behavior was so enchanting.We really appreciate time and passionsThank you.

Sa
Review №71

Great service, really helpful and accommodating. Official apple support in Pakistan.

Ha
Review №72

Best official Apple service provided. Staff is also co-operative.

Iq
Review №73

Efficient and quality service, truly professionals.

Sw
Review №74

PAK MAC is best service provider in pakistan Mr. Usman very professional in dealing and he is so nice talking with me.

Sa
Review №75

A computer issue is often a highly stressful event, but Pak MAC takes a lot of the stress out of the issue. They deal with things in a reassuring and professional manner They offer Excellent service coupled with a highly professional and polite team. Highly recommended.

Ar
Review №76

Best service center for MAC book care. Do visit this place only. Trusted and expert

Za
Review №77

Excellent and quick service. Saved my data and repaired my hard drive. installed a driver that made my entire system faster.

h
Review №78

Professional, fast, very courteous! Well done Pak MAC and especial thanks to Usman for his personal attention and dedication!

Qa
Review №79

Outstanding services provided by Mr. Usman Javed he is really nice person. Thanks a lot

Je
Review №80

Loving the great service from Pak Mac in making a decision about a new laptop. Loads of great advice, good prices, and excellent service in setting it up. Highly recommended!

Sa
Review №81

Really professional, would definitely come use their service again. They changed my battery and even changed my screen free pf charge. Really happy with the service.

Ja
Review №82

I have been a regular customer since the past 10 years and have never been disappointed. Professional team and great customer experience. Usman Javed and his team are doing an amazing job at the technical centre.

Ka
Review №83

Amazing work experience with great discount and fast work

Ak
Review №84

Very efficient and good support provided by PAK MAC. Usman Javed has been very helpful and managed everything very professionally

as
Review №85

Was very happy with the service. Mr usman was particularly very cooperative and resolved the issues very well.

Iq
Review №86

Wonderful experience.Professional and great customer service.Best service centre for Apple products.

Sh
Review №87

Team of Pak Mac is professional. I am using MAC book Air for the last 07 years now. Whenever I need to visit PAK MAC for some guidance or a software upgrade they were outstanding and know their job.

za
Review №88

Finally found an authorised apple dealer in Isb. very humble and professional. Saved my ipad air 2 from local vendors! And that too free of cost!!

Mu
Review №89

I have wonderful experience of repairing my Macbook Pro with PakMac. The staff of PakMac is courteous and friendly. They also helped me recover my data. I will definitely recommend PakMac to all Apple products owner.

Sa
Review №90

Great stuff, extremely professional and legit dealership. Highly recommended for people with apple products

Ad
Review №91

I had good experience with technical support and they provided prompt service and responded to my queries. I am satisfied with the services and advice received. Thank you

Al
Review №92

Great experience. Most helpful people to deal with. Usman helped and was great to deal with. Would recommend to anyone with Mac issues in Islamabad.

Fa
Review №93

Good Service - didn’t make a big deal out of the small issue- friendly staff - good work ethic - highly recommended

Kh
Review №94

Excellent service. Very helpful. Usman and his team went out of their way to solve all the problems with my MacBook. Highly recommend Pak Mac for all your hardware and software needs.

M
Review №95

Really Professional. Very satisfy and Happy with Dealing and Service. Highly rexommended for All Apple lovers!

Ju
Review №96

Best repair center for Apple Products

Ai
Review №97

Great service for MAC users. Probably the best in twin cities. Definitely worth a visit if there is any problem with any of your Apple Devices.

Ah
Review №98

It was a pleasure to meet Mr Usman Javed at PAK MAC service centre Islamabad, a true professional with all that it takes to be related the revered apple community. It was indeed a pleasure meeting this group of dedicated professionals.

Ri
Review №99

Great, reliable, professional service.Have used them for both iPhone and MacBook issues - very satisfied with results.Mr. Usman made great suggestions to update my laptop which saved me buying a new one. Highly recommended for Apple customers in Islamabad!

Ba
Review №100

This is the best place to fix whatever is broken. The best experience I have ever had so far. They are committed to their time schedule and wont charge exorbitant amount for the same. Very friendly staff and the technicians are knowledgeable.

Information
100 Photos
100 Comments
5 Rating
  • Address:Plot 1-b Street 7, I-8/1 I 8/1 I-8, Islamabad, Islamabad Capital Territory 44000, Pakistan
  • Site:http://www.pakmac.com/
  • Phone:+92 51 4257173
Categories
  • Computer store
  • Computer repair service
  • Computer support and services
  • Corporate office
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Online appointments:Yes
  • Delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cash-only:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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