If zero stars were possibleWhere do i begin I booked through Expedia as usual and paid in advanceThe staff had n no clue of their presence onlineIt was night time and the hotel was unkept and dirtyThey tried to clean as best they couldI left my guest there and leftAt 2 am I got the got that payment is not yet made as Expedia account is name of old manager who has now left I told them to discuss at time of check outLong story short they took another payment at the hotelPlease dont waste your time at these kind of hotels

This place is terrible. The staff lie to you that everything is great. Yes sir No Sir three bags full sir nothing works in this hotel. Fan not working in bedroom. Lamp had no bulb. Water in the shower takes 30 minutes to drain. No wifi reception in the bedroom. Managers best advice was its ok in reception come and use it here. Dont bother ordering any food. 15 minutes they say which turns to 30. Then about 45 minutes later they bring it to your room (looking for a tip) i could go on all day listing things..On a bright note the Second Cup Coffee shop was the complete opposite. Coffee was awsome. Staff very friendly. The premises very clean. Avoid this hotel there will be many others nearby with better facilities and better staff..

Dirty bed sheets not suitable for families

Nice place standard rooms are too small. But rate is 3500+ but deluxe rooms are big and price is like 6000 but it can be bargained with reception.