I’ve been going here for years. Great customer service. They always have what I need and if they don’t they will track it down. It is also always my preference to support local small businesses whenever possible.

I have been coming here since 2014 and dealt with these good folks too many times to count. I just had an issue with my bike and they took initiative to reach out to me to see how they could help. You wont find a better bike shop in southeastern PA and the customer service is unparalleled.

Great service! I had a problem with my rear disc brake and my wife needed new tires for her bike. The technician did the job well and went above and beyond to lube some of the gears and derailleurs while I was waiting. He discounted the fees for the service which I wasn’t expecting. All in all a terrific experience.

Service level 2 package + new Cassette, Chain, cables. All that was stated would be done was completed with the highest level of success. Under close inspection of my bicycle it was obvious in today’s market (2020 in the main line) the price to value was well worth using Trek Bicycle Ardmore for my tune-up service + new parts. The expertise of their mechanics and method of going over the bike in front of you during the in-take is inspiring and confidence building. A two week wait was challenging but also serves as proof of the trust so many others also have in this Ardmore location. Highly recommended

Purchased a Trek Domane SL6 and really Love and appreciated the professionalism, knowledge, courteousness & efficiency from the entire staff with my purchase! Thanks Anthony, Ben and Like

Very helpful staff. Ordering over the phone was very fast and easy. They were patient while answering my questions. Pick up was so easy as well. They held the bike for a few days until I was able to go and pick it up. Highly recommend to anyone looking for amazing bikes and amazing service.

Trek Bicycle Ardmore is always there when I need it whenever my bike needs repairs or a quick tuneup they’re always there when I need them

Great spot for your biking needs in Ardmore. Friendly and helpful staff!

My boyfriend and I went here looking to purchase bikes and Anthony made it so easy. They had low stock due to our current times, but he found something for each of us. I am extremely happy with my purchase and would recommend to anyone in the area! Great customer service. Thanks Trek bicycle of Ardmore, and thank you Anthony!!!

Hard to improve when everything you do is great, but somehow the staff at Trek of Ardmore just keep getting BETTER! Patience, professionalism, straightforward and honest. Anthony, George, and the team are truly fantastic.

Anthony is the best. He delivered my bike next day and walked me through it. I had a minor issue switching gears (most likely user error) on my first ride and he offered to drive out to take a look at it. Just awesome service.

Helpful, efficient, quick. The perfect experience.

Great shop. Good mechanics and excellent turnaround time on work

Great staff who are incredibly informed and helpful

Recently bought my first bike in many years from Trek Ardmore. Corey and Anthony were fantastic! They took the time to answer questions, show me all the different options and went above and beyond to make sure I got a bike Id love. Im very happy with my experience there and my bike. Thank you so much!

Staff is so kind and friendly. They did a great job servicing our bikes.

Big thank you to BEN F..you spent time with me on the phone and also in person. You were so patient and a pleasure to work with! Thanks to Cory for your help too. You both were so great, especially during a pandemic lockdown and the busiest time when its difficult to grab a new bike anywhere!I bought the stache 7...love it..even though its been hours since I picked it up. Thank you!

Great staff, bikes and accessories. Trek is absolutely one of the most professional shops around. Bontrager apparel is easily as good as the very best available. Amazing fit, comfort and value.

The people were friendly an the service was good

Love my new bike And so happy with the support and service from the first time I walked in and Shared a loaner bike just to see. Picking the right Road bike as I pick up riding with my sister after 30 years of not riding was challenging to say the least. Setting goals for distance riding of 500 miles over 7 days drew upon many hours of training and taking on hills. Through their support I was able to Train and then complete the Ride for Runaways and Anchor House from New York to Trenton successfully! It was an amazing experience and so grateful to Anthony and Red for all your support and guidance! Still a newbie, but having fun! Anne

Great machine, great service, great people. Thank you, Anthony!

Anthony Hennessy at the Trek Ardmore store has been very helpful throughout the entire process of selecting and purchasing a new road bike. Having ridden an Italian steel bike for the past 30 years, I began thinking about making the switch to a carbon frame and I had seen some nice bikes from Trek when I was in the store buying a bike for my wife and son. I had zeroed in on the Trek Emonda series, but in consultation with Anthony about my riding habits and goals, he steered me toward the Domane series because of its endurance frame design which guarantees greater comfort and the ability to ride on both paved surfaces and crushed gravel trails. Anthony was extremely patient, answered all my questions, and got me set up and riding quickly. He also did not try and push a more expensive group set or a higher priced carbon frame, something I greatly appreciated.After ten days of daily rides with the new bike, I can say that Anthonys recommendations were spot on. The bike fits and rides really well, and I can see myself enjoying it for years to come. Thanks Anthony.

Great knowledgeable and happy team working there. They do a great job and get you in and out quickly with a smile. I trust these guys!

Great service. Very helpful team there.

We purchased children’s bikes here, and it was great purchasing experience as they recommended which size would be good, gave us plenty of time to decide and children were able to try out which one to get (size and color matter so much!) was so patient. after one day of purchase, my son fell badly to one side, and we needed to get it fixed right away, we were relieved that we can go back to the trek, and we were right, they fixed it right away. They knew exactly what was going on. thank you Trek we will come back!

Great service! Weve been going there for years. I was worried to see the quality and customer service experience go down when they got bought by Trek, but the guys kept up their reputation. Anthony especially is a rare find - super knowledgeable, delivers high quality service, no cutting corners, certainly takes pride in his work. Thank you!

I dont usually participate in surveys but the Team at Trek Bicycle in Ardmore is worth taking a few minutes to send a good review. The service at Trek Bicycle in Ardmore is outstanding. I brought 3 Trek bikes in for a tune up. All 3 bikes have been down at the beach and needed some attention. I could have brought the bikes to the local shop at the beach but instead I put all 3 bikes on the rack and brought them to Trek Bicycle in Ardmore because the team is so professional and knowledgeable about the bikes. While i was waiting, Anthony (who is amazing) suggested I drive an E-bike. I loved it. I ordered one for my husband as a surprise Fathers Day gift. When I went to pick up the 3 bikes in for repair the E-bike was not built yet. The team built it on the spot while I waited and they didnt want me to put it on the bike rack with the other 3 bikes so they delivered it that night and surprised my husband with it. I can never surprise my husband, so it was a great Fathers Day thanks to the team at Trek Bicycle in Ardmore. Well done! Keep up the good work!

The guys there took the time to answer my questions and fit me out with exactly the right bike. I needed a handlebar extension and by the time I arrived they had it on and had guessed the right setting just from their careful listening on the phone. It was almost an hours drive for me but well worth it.

Friendly, helpful costumer service, good products.

The guys here took great care of me and were very considerate of my needs and budget! They were knowledgeable and were able to answer all my questions and show me the ropes with ease. I initially wanted to go to other bike shops to do more research after having been to two others beforehand. After spending a bit of time in the store I felt very confident that I didn’t need to go anywhere else.

These guys are top-notch service providers! Dont take your bike anywhere else for repairs/maintenance.

Very friendly and knowledgeable staff!

I called upon arrival so that the associates would know I was coming and once I got there I wasnt greeted nor acknowledged so I then left without any service.

Timely excellent tune-up!

Anthony was awesome at Ardmore Trek. I came in to upgrade my ride and he started off with the best questions: “Tell me what you like about your bike, and what you don’t.” That lead to a great discussion of features. Anthony clearly knows his stuff, and didn’t even suggest the most expensive models until I asked to check them out. Super friendly and professional staff all around and they participate in charity buy back programs of old bikes. Couldn’t be happier with my experience. I’d put thousands of miles on my old bike but felt like I was in good hands picking out the next bike to carry me thousands more. Highly recommend. Go check them out!

I’ve bought 5 bikes over the years from Anthony and his team. The product is always high quality, the staff is very knowledgeable ( from experience) and its just a fun experience to stop by. If you live in the area there is no reason not to buy from this Ardmore location.

Trust these guys for many years with my bikes and now my kids bikes.

Prompt and thorough service. My new go-to location for all my bike servicing needs.

Great staff. I love that when the owners of the old Human Zoom store sold to Trek, Trek kept all the old staff. Its Trek now, but its still all the same people whove been taking care of my family for years. Friendly, knowledgeable and honest.

Incredible service- ask for Caleb

I am in love with my new Trek FX2 and the staff at the Ardmore store was incredible!!! Mia was knowledgeable, friendly, and seemed just as excited as I was to set up my brand new bike! She even dealt with my indecisiveness on color choices and accessories. I would absolutely recommend this store (and already convinced my friend to go buy a water bottle holder earlier today!) Thanks for a great experience, I’m sure I’ll be back again soon!

Friendly, informative staff. Good professional service.

I really feel like a friend of the store. Everyone is helpful and goes above and beyond to get me back on my bike when it needs repair. My two bikes are from the store and it is because of the team I have gotten to know. Great team at Ardmore Trek! Anthony is a can-do manager and George is an amazing mechanic with a tireless (pun intended) work ethic - dont lose them! - Todd B.

Have been going to this shop for years and highly recommend it! The staff are excellent, friendly and they stand behind what they sell. I bought a non-Trek bike before that went from human zoom to Ardmore Trek and they support the repairs on my bike as though it were a trek. I had issues with breaking spokes, I carry a lot of weight on my bike and they went out of their way to hand build me a new wheel. They gave me a free loner bike that was better then my bike, while the repairs were done. I am a bike commuter and they keep me riding which is great. Awesome job guys!Thanks

Great people, top notch advice, service and products. Love this shop!

Trek Bicycle Ardmore has always left me better than satisfied and it’s why I’ll always go back and drive past other shops to get there. Good people work here, and it’s obvious that they enjoy their jobs and want to fix problems for people. They’re knowledgeable and I always feel like I’m in good hands.

Had a great experience purchasing a bike for my wife and son. The team is knowledgeable and friendly. I highly recommend this shop! :)

I looked for a bike at several shops in the Philly area. All were helpful but Trek Ardmore was the best hands down! From start to finish it was an excellent experience, especially for someone who is just trying to get into riding. Jim helped me find the right bike for my needs and goals, never pressuring me to invest more than I needed. The bike was built and ready for me to test ride exactly when agreed upon (which was not the case in other shops). I am very happy I gave Trek Ardmore a try and purchased my bike there. I received help from three people there, all of whom have kindly helped to get me back on a bike!

I was looking for training wheels for a 20” bike and just popped in to see if they could help. The staff was super friendly and helpful. I purchased the wheels and look forward to returning for general maintenance visits, accessories, and future bike purchases. They have a fabulous selection of bikes, clothing, accessories, and snacks.

Complete bicycle shop for racers and general cyclist. my kids love there bikes

Well let’s see. I got a great bike at a great price and they even let me finance it trough a Trek card. I was a little upset that I didn’t get a “pro-fit” with my new bike and just a “sizing and a close fit” All around good experience other than that, would recommend and will go back again.

Friendly and helpful staff. Found the perfect bicycle bell that I was looking for.

I had a great experience at Trek, just as everyone at my gym told me I would. Daniel patiently answered 500 questions, some general, some specific, many idiotic. I test rode 4 different bikes without making a decision, and when Trek didnt have in stock the bike I thought I wanted in my size, Anthony ordered it for me with no commitment on my end. I found my perfect bike, and once Trek does the fitting, I can ride it into the ground so they can do the maintenance. Love this place!

Amazing staff, selection, and service. Tim Isle is phenomenal! He took me through my options, explained everything, was helpful, patient, kind, deeply knowledgeable, and enthusiastic. What an amazing professional, and what an amazing store. I will be recommending to everyone I know who is in the market for a bike or service.

Posting this a little belatedly but I went to the Ardmore Trek Store about a month ago to buy a spare tube for my bike and Anthony offered to show me how to change a flat. He spent about an hour with me showing me how to change a tire and then having me do it myself. Great store and fantastic customer service!!

Work done on time as promised. Clean and easy to work with.

Awful service. I have been calling the store for days (during business hours) trying to speak with a person and no one answered. I arrived at the shop hoping to speak with someone there and was ignored. Never doing business here.

Staff very helpful and knowledgeable. Our grandson thrilled with the bike accessories we purchased.

The attentiveness and knowledge of the staff is FIRST RATE! Anthony was especially helpful, as was a technician whose name I did not catch.

Anthony is amazing and can do anything!!’ Thank you for customizing my son’s bike. Customizing him a bike that meets his needs of being born with one hand makes us feel safe that he will be safe while riding his bike.

They do a great job here. I have gotten tune-ups before, but went in for a new bike recently and was very happy with the sales service as well. Just a really good bike shop.

Great and friendly staff who helped us in a timely fashion with no notice or appointment!!

Anthony, Sam, and Red are truly world class! They are knowledgeable and provide exceptional service. Anyone would be a fool to not visit the staff at Trek Ardmore for all cycling needs. The staff has helped me on more than one occasion with my; Trek, Surly, and Electra bicycles. Thank you!

Awesome staff.

Fantastic service. Fast, efficient, and friendly with no appointment needed for a quick repair.

I have been going to this shop for over ten years. They are great people and give great service. I just bought my son a new Trek here and it is his third bike from this shop. This a top notch place.

Excellent service

Great place to buy a bike. Rick was great to work with.

Fantastic bike fit experience from Tim. Very thorough.

From the moment we walked in the door we were greeted and made to feel important. The staff was so knowledgeable & friendly. No pressure, liked that too. Found what we came for- well be back! That kind of service is becoming rare, thanks Trek Bicycle Ardmore!

The team at this shop is the BEST. They not only helped my significant other surprise me with the sweetest mountain bike Ive ever seen, but they also helped me surprise him a few months later. They were able to point out the types of bikes that he had expressed interest in and where super knowledgeable on sizing and fit. They made the process of buying a bike for someone who wasnt even present, quick and easy. I feel comfortable enough that I can come in and talk shop whenever the need strikes. I went out of my way to get here because of the other rave reviews I had heard!

Reliable mechanics. Reasonable repair costs. Most importantly, didnt seem annoyed to do bike check for MS ride.

Friendly and knowledgeable sales and service. Not pushy. Willing to have an honest conversation and understanding what the buyer is looking for and what kind of riding he or she will be doing.

Great staff! Everyone is super knowledgeable, friendly and helpful. Plus their bell selection is so fun!

Outstanding service

Tim was such a great guy and gave me really good advice about questions I had for setting up my bike. Very genuine and friendly customer service. Store was really nice and clean too.

5/5 on 71 reviews! They must be good! Go in and introduce yourselves to a great staff of friendly and knowledgeable cyclists!

Red knows his stuff and is a pleasure to work with. Highly recommended.

The crew at Trek Ardmore go above and beyond to help you out. They are the best. I cant say enough nice things about them or the shop.

Great staff. Wonderful service. I have bought many bicycles here and had all my family bicycles serviced here for years.

Took part in A Day with Trek Travel. Nicely run event, out of the Trek Store in Ardmore, PA. Anthony was great. He took fantastic care of my daughters during the ride.

Very Professional service, these guys did a great job on my Trek Bike repair.

This store used to be Human Zoom and is the same team. They are nice, knowledgeable, real bike people.Found just the right pair of shoes for me today.Recommended!

They provided excellent customer service, and will tune your bicycle or otherwise help you with maximum efficiency.

I highly recommend Trek Ardmore. Very accommodating, pleasant staff, good prices and helpful.

Awesome and friendly staff and great selection!

Excellent service from Anthony! I felt well taken care of and confident in my purchase.

See other review--best on the Main line.

We came in with what I thought was a badly broken bike. We left it at the shop and they called us to tell us the repair was finished, and 23 dollars and a few hours later, my son was riding around the block again.

A great bicycle store and the people are very knowledgeable.

The staff is very helpful and not at all pushy. I feel that I can get trustworthy advice, and the right product that I am looking for.

Great staff who are extremely knowledgeable.

Another great Job. We really love this team!

Extremely knowledgeable staff, fairly priced, and great hours.

Tim’s expertise was unparalleled. And he did not make us feel rushed. Awesome!

Great friendly service staff parts arrived on time with a text reminder sent to my email would highly recommend to any of my friends

Great staff - friendly and knowledgeable.

Great staff here. Super friendly and _going above and beyond seems to be a normal practice.

Awesome kind and friendly staff.Great place for all bike maintenance and repair.

As always a welcoming and knowledgeable bunch. Excellent wrenching (mechanical work) too.