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Taj Swarna, Amritsar
Plot No. C-3, Outer Circular Road, Opp. Basant Avenue, Amritsar, Punjab 143001, India
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DI
Review №1

Its really commendable that Taj hotel gave me exactly the overwhelming and memorable experience that I had expected. Loyal staff, nice decor, delicious food, comfortable rooms all prove your way of hospitality. Its indeed that this place is fully perfect to be designated as well managed and developed one

Sa
Review №2

Service is good.. staff is good and polite.But the charges on cold drinks or sodas in mini fridge were 10 times higher than their actual price... I was expecting it to be free cuz they arent much expensive in market...

An
Review №3

Great breakfast.. hospitable staff and perfect location..

ch
Review №4

Good descent hotel. Does the job pretty well. Rooms are nice and spacious. Staff is very courteous and polite. Breakfast buffet was delicious but the spread was not that expansive. All in all a good experience.

At
Review №5

The hotel stay was very pleasant and comfortable. The hotel is very clean throughout, and room was spacious with everything that we needed. The staff was very polite and helpful, the location was very convenient for getting around and many activities. The hotel is situated near to numerous restaurants and a main supermarket. Dining room for breakfast was nice and pleasant. If we will travel again, we would definitely stay here again. Already recommended your hotel to few of our friends.

sa
Review №6

I loved the place. The food is awesome. Services is best from all the place I have stayed. I would recommend this to everyone.

so
Review №7

A big no noooThis hotel absolutely is an insult in the name of Taj legacy. The rooms are so tiny and their best available rooms are also as good as a size of a din. Please if you are coming for the experience of luxury then it’s not.

Ku
Review №8

Why do you even ask? Its a Taj. Need anyone say anymore?? Get a grip Google. On a serious note, nothing can go wrong at a Taj. From service to stay to food, one can never go wrong with the Taj anywhere.

Do
Review №9

Worst experience, poor hospitality.!I have been to the other locations as well but this was way out of standards.I won’t recommend anyone to dine in here, There are lot of local places with good quality food and service.!Dont go after the name its poor in Amritsar.!

Ni
Review №10

Overly expensive, not worth the price. I paid 9k a night only to be charged 200 Rs for a can of coke. I mean you can totally make these complimentary but you are trying to make as much money as possible even after charging so much. It could be a good choice for foreigners but not for Indians. I have enjoyed 3 stars more than this.

Av
Review №11

By far this is one of the best properties I have ever stayed in. Everything from the check-in process to the checkout was flawless. I had requested the hotel to decorate our room on occasion of our engagement anniversary, and boy did they surprise us with a wonderful decoration. (Special shout out to Mantej from the Housekeeping staff for taking such wonderful care of us) The property is lavish and very well maintained. The rooms are spacious and well-lit. They also have a pool and gym which has top-class equipment. The staff is extremely helpful and will go over and above to make sure that all requests are met.The only minor thing which could be improved upon was the dinner service, where they seemed to be understaffed and everyone was running around to service the requests.Overall, I would definitely want to visit this place again and spend some more time relaxing and enjoying the top class hospitality of Taj. Kudos to the staff and the management for such a good experience!

vi
Review №12

Nice staff and kajal their staff was very nice specially serving hot cookies and muffins to my 8 year old child who was also very happy with their services

Da
Review №13

Awesome is an understatement!Amazing staff and amazing was the stay..Worth staying ..Thanks!

RA
Review №14

Best chinese treat ,ambience is good ,need to incorporate the local ecosystem and modify interiors,at present its like any corporate hotel.. but I still like it

Th
Review №15

Great hotel, remarkable build speaks up to its name but the food both the restaurants is not good, its got big fancy names not the taste

Sa
Review №16

Went in for a la carte meal. Exceptional service - just as is expected of a Taj. Food was delicious, prepared fresh, and served tastefully. Highly recommend their Dahi Palak Kebabs and Amritsari Kulcha. And for desserts, do not miss out on their Tiramisu. Its best Ive had in India.

Ra
Review №17

Best service.. Best ambience... Best of the best in Amritsar... Thank you for hosting us

In
Review №18

Expansion of TATA group chain in Amritsar really turns out to be fruitful. Well, amazing location, friendly environment, beatiful and cosy for social gatherings. Thanks to staff for excellent services.

Vi
Review №19

Taj Swarna standing true to Taj’s legacy of ultra luxury is a perfect place to stay at the holy city of Amritsar. Hotel is centrally located in Ranjit Avenue in the premises of a grand Mall. From check-in to check-out the staff ensures impeccable standards of customer care. Rooms are spacious and kept tidy. Hotel is around 8 Kms from the Golden Temple. 8 kms might sound less but given the traffic on the roads it might take you arnd 20-30 mns during rush hours. The buffet served is lavish and sumptuous. Fine Dining restaurant serves great food as well.

MD
Review №20

Taj Swarna, Amritsar embodies the best of Punjabs iconic history, art and culture. Fusing modern design with traditional elegance, Taj Swarna, Amritsar is a stylish, contemporary world class hotel, basking in an enviable location that serves Amritsar and the adjoining cities of Jalandhar and Ludhiana.

Mu
Review №21

The Food was delicious and yummy and upto the expectationsThe service is also good, staff is also very good and very cooperativeOverall its good experience

Mr
Review №22

As per my opinion, I think best property to stay in amritsar, great amritsar local delicacy at the hotels restaurant, friendly staff and thats all I needed. Perfect to stay with a toddler.

Ho
Review №23

An amazing hotel! Room service & Cleanliness are exceptional!

Ra
Review №24

Amazing hospitality, loved the way they care for the guests.. the entire staff is very caring..especially the buffet breakfast.. there are guys named Prem, Varun, Mimi, Rajbir kaur, they will see to it that the guest eats so nicely that surely you will gain weight.. anyways.. 5 stars

Ra
Review №25

Very nice place to hangout. Not too much expensive as compared to other restaurants

Su
Review №26

Nice place. Beautiful services. Personal touch. Marriage function.

Um
Review №27

Excellent 5 star hotel of Amritsar, with good rooms and food, don’t miss Spa at this place,The entire team at the morning breakfast is excellent, every member of the team is there to make you feel an important guest. Any thing you think of and the team member is next to you to satisfy your request.This property of Taj and the entire staff member from entry to exit is to good to give a real 5 star experience (much better to other Hotel of this Group. Some of the Taj location in the country should learn from this team to improve.Special mention of chef Ajay Kumar and the entire team for making this stay a memorable one.

Ra
Review №28

I just loved the place n loved more the staff. They were so warm, so cordial n soo soo helping. Encouraged me to visit again. It is rt opposite trillium mall

pr
Review №29

5 Star Hotel it is why the hell do you want to write reviews . Isnt the Name itself not enough

Ba
Review №30

The best place to stay great hospitality and service offeredSpecial mention of Ms Manpreet from the restaurant and Mr Imran from the front desk and Mr Prem really took good care Thanks for everything

vi
Review №31

Best service of Mr. Tinku. Love the food and drink

sa
Review №32

Well, they made my birthday special.staff, decor and services are the best.rooms are good n comfortable.very quick response.my stay was memorable!!!love to visit again.

Ar
Review №33

It is exactly what you expect of a 5 star hotel and even more. You will savour every bite you eat. I highly recommend eating the TIRAMISU. They wont let you down when it comes to ambience and hospitality.

Ca
Review №34

The best of best I ever visited ....Its an lovely hotel ...Wish to visit again ..Thankyou Tak Swarn for ur kind hospitality love & support .️️

LI
Review №35

Nice property, Taj service always make you feel comfortable and relaxed after a tired long journey, great food with great ambiance

Ab
Review №36

Taj always a hospitality at its best.. bueatiful art placed all over..

Ja
Review №37

Very beautiful place.. People should visit here..have a look at the beautiful reception area.. The lightings.. And i just visited bakery.. A smile on everyones face.. Staff at bakery are very polite... Would love to visit again

Ha
Review №38

I have been to this adorable place with my family last. Warmly welcomed by miss navpreet kaur, amazing dealing with customers. Well prepared food by chef Baljinder Singh. With mouthwatering and delicious meals presented amazingly. The hotel staff asked us about our experience and feedback.I strongly appreciate and recommend everyone to make some lovely experience here.

Va
Review №39

Wonderful 5star experience. Typical Taj Hofel. Wonderful rooms, with very nice lighting. Spacious and beautiful ambience. Spacious reception. Food is awesome especially fish cuisine. Neat clean and hygienic lavatories in public premises. Near to reception jewellery shop. Front of it we have bar counter. Two big meeting hall named Trinity. Small but clean with Crystal clear water swimming pool which is opened till 8pm. 24hrs gym facility is available with basic instruments. Jiva massage centre is worth to visit. I had great time here. More than enough parking space. Overall wonderful experience.

Su
Review №40

Was good, but post COVID-19 unlocks.. its not up2 the mark.. wasnt feeling the TAJ quality.. and hence 4stars cuz otherwise the ambience and staff courtesy was great.. was good, but post COVID-19 unlocks.. .. its not up2 the mark.. wasnt feeling the TAJ quality. . . . and hence 4stars cuz otherwise the ambience and staff courtesy was great.. !

Ar
Review №41

Good..... its a five star property by taj...then to they dont have proper medical kit

am
Review №42

Tried Amritsari Fish and mangolian chicken. Fish was flavourless burnt during frying. magloian was full of flour.Tried LIT no taste.

Co
Review №43

I went here for dinner. Hospitality is awesome. You cant really beat the Taj Hospitality.Now, the food. Yummilicilious, is the word for it. Had great time there. Tastiest food available in the City of Foods - Amritsar....Must visit for every food lover.

Sd
Review №44

Wonderfull experience oll time with taj swarna.. Best service best management ever i seen

Pr
Review №45

I have a very good experience with taj swarna Amritsar. A very warm welcome by staff at the entrence . I met Mr. Manpreet Singh over there. Very experienced guy, and a fully responsible person. When I entered in restaurant the sarangi player was playing a very melodious song. Which refresh mymood. The food was very yummy . magic in chef shibraam s hands. I would love to visit again and again.

SK
Review №46

Great Service. Yummy Food

Su
Review №47

Me and my family came to Amritsar from Delhi to attend a social function at Taj Swarna, Amritsar.I was highly impressed with the first greet of the security person named Santokh Singh; who further referred to his senior named Vinay Kumar who was very Polite, Helpful, Professional and escorted us till the banquet hall when asked for the help.We have enjoyed our dinner at the banquet. The food was excellent and the staff was superb!We had a good time and enjoyed the services!!

Su
Review №48

Un maintained property by Taj. I dont know why such miserable condition of restaurant upholstery and furniture and floors..

Sc
Review №49

Just awesome! Location is great, inside the city adjacent to medical college, trilium mall n Ranjit Avenue. From Security, Valet parking to reception, the staff is extremely courteous. Rooms are also good. I got a king size bed so it was very comfortable sleep even with little kids along. Restaurant is also good. Food is great and they have many things on live menu. Taj is taj of hotels in Amritsar .

Ha
Review №50

Fantastic staff .. takes care of every little need automatically .... short stay was very good. Food was top order as usual in these tough times ... Thankyou Taj Swarna you made a very imp trip memorable for my old mother ...

Ch
Review №51

I like the ambience here.. restaurant has selected options but great quality just as Taj maintains.

bi
Review №52

Thanks to all staff. They did fabulous job. Rooms were very comfy and well furnished. I saw everyone did their best to make our visit more enjoyable. Specially thanks to Mr. Manpreet Singh Chahal, he was very cooprative with us during our stay. Food was superb credit goes to Chef Shibraam.I wish to visit again.

ta
Review №53

Attended my nephews marriage reception. Everything seemed to be well placed. Food was good. We were looked after well & staff was indeed very courteous. Overall a happy experience.

Ha
Review №54

What a phenomenal hospitality extended by the courteous staff. Special mention and hats off to Mr Manpreet Singh Chahal.Also the food served was awesome. Credit to Chef Shibraam...Thanks for comfy stay and delicious food....Hope to see u again....

Ma
Review №55

The most luxurious hotel in amritsar but eventually not the best food in terms of taste .

Wo
Review №56

Absolutely loved everything about this hotel. Very much lived up to the brand of Taj. Breakfast was amazingly delicious with great many varieties. Staff was very helpful and friendly. My mother got a bit sick so they let us have late checkout and were very caring. Definitely recommend to anyone who wants to enjoy luxury experience!

Ka
Review №57

A good hotel overall. Service from people like Kamlesh at the grand Trunk hotel made the stay pleasurableHowever there are a few areas which the hotel needs to improve on - the Chinese restaurant (good food) had very mediocre service where the waiter didnt know if they served any Cola drink. Similarly with the concierge for car bookings.It wasnt bad, but it wasnt seamless enough to warrant 5 stars. The teams did go out of their way to improve with each misstep

sa
Review №58

Hotel ambience is superb. Food is very delicious

Ar
Review №59

Beautiful hotel with the best possible hospitality. Comfortable stay and good atmosphere. Very close by places to visit. Taj to Aakhir Taj hi hai.

La
Review №60

Food is very tasty and the ambience is also good

Re
Review №61

Service n hospitality is not according to name n standard

sh
Review №62

Everything is perfect.Staff, food, all services are up to mark.Highly recommended

ha
Review №63

Nothing is special and extra ordinary.food quality not good.

ha
Review №64

A nice hotel. The food is great except the coffee.

Mr
Review №65

Great location and views. Prefer rooms on higher floors facing the mall. Avoid going in the winters as you don’t get to enjoy the locality much. Amenities are the Taj standard which are the best. Hospitality is also pleasant. I loved it.

bi
Review №66

I stayed in this hotel in the month of Oct 18. I liked the ambiance and the service. They welcomed us very well . The rooms we nice and clean.The restaurants in side the premises of Taj were good.If you are visiting golden temple or Wagah borders in Amritsar I would recommend this hotel.

ni
Review №67

Menu is perfect, something for everyone. Service was awesome . Will be back definitely!

Su
Review №68

I had a great experience while staying in Taz Swarna. Team was very friendly. Rooms were very confortable and spacious. Chef team served us delicious food. Impressive dealing by Mr. Manpreet Singh Chahal.

Sh
Review №69

Great ambience. Rooms are quite spacious and comfortable.The food is fantastic and you can treat yourself to the local cuisine. Amritsar not being a very big town you can easily travel to any location in the city with 15 mins.

Bo
Review №70

Loved it. Great place for family functions

MA
Review №71

Visited few months ago for stay purpose, they dont even show the room. Their staff said were able to show you the rooms / suites , time is over.

ne
Review №72

Slightly out of the bustling city, the Taj is serene, offering a calm oasis in the rough and tumble of a frenetic city

ri
Review №73

Visited first time Taj Swarna Amritsar what a fabulous property smart good looking staff on entrance. Doorman Nirmal Singh welcome us. Very nice ambience professional staff. Grand trunk restaurant food was awesome very lavish dessert counter.

Na
Review №74

Such an amazing place in a city like Amritsar. Having a cup of coffee in the evening with your friends and family is worth experiencing.

ab
Review №75

Best Place to stay if you are planning a Trip to Amritsar. Located in mid of city.Highly professional courteous humble helpful staff, Offers Delicious Breakfast.

Se
Review №76

Fabulous hotel,very courteous staff,great food,lovely room,bed and bathMust visit again

Su
Review №77

Our stay at Taj Swarna in Amritsar was most enjoyable. It is situated at a location which is central. The food, the hospitality and the service as well as the ambience of this hotel is extraordinarily good. Guests are taken care of exceptionally well. Right from the concierge, the reception desk, to the restaurant and room service: we were very happy with all aspects. What has left a mark on us is the utmost politeness, cordiality and keen desire to make the guests comfortable in every possible way. The personal attention and care that is extended to each guest is heartwarming to say the least.The food is great. The Hyderabadi food festival was on. There is a 24 hour restaurant as well as a Chinese restaurant and the patisserie which are all very good. Thanks for a wonderful time.

Pr
Review №78

Rooms are great ... The breakfast spread is very good ... The staff is completely untrained and the time taken to get things done is enormous... This is absolutely the worst Taj if you are looking to host a corporate event .. they have no clues on how maintain decorum and timelines

Sa
Review №79

Not so good bad snacks there is no popular snacks so not visit again in this place and food items are cold not even chapattis are hot bad service...

Ra
Review №80

Supreme service, wonderful rooms, and even more wonderful staff. I stayed there for a week in April, and felt sad as I departed. If I could give more than five stars I would! Enjoy an Indian old fashioned, a spa treatment, and a dip in the swimming pool. Love it!

Pr
Review №81

A new TAJ ventures in the land of Sikhism, conveniently away from the chaos and confusion of the main market, but at the same time offers the trademark hospitality that TAJ swears by! Convenient location, value-for-money stay, great facilities within, polite and well-informed staff, the list goes on and on... Stay here if you are looking to visit the Swarna Mandir (Golden Temple)... You wont be disappointed.. well, I definitely wasnt!

Ga
Review №82

Great service, great food andambience. Special thanks tomanpreet chahal ,Govind, Sahibraam and Navreet for making our dinner night so memorable. Security team at the entrance was very professional and courteous. Vinay kumar was so helpful in arranging our car on priority as my kid was crying badly.

Ex
Review №83

Very professionally run and yet easy to feel at home here. The staff were tremendous in helping us plan our trips for the Golden Temple and the Wakka border.The Taj utilise a local company to provide a car and driver. Our experience was that Rajesh Kumar made the trip with his lovely personality and outlook on life. The restaurant staff and in particular Varun provided a beautiful style of food and service. We loved being there

ma
Review №84

Excellent hospital always draws me toward Taj,swarna Amritsar is not an exception to it! Nov ambience and location adjacent to Trilium mall is relaxing and convenient.rooms are elegantly furnished with all modern amenities,pool is nice but not suitable for diving!

AR
Review №85

Had a great stay. Great amenities and well behaved staff.

Ha
Review №86

Nice hotel with soft spoken hotel staff, lunch was very nice, good prepration

Te
Review №87

Great stay. Great service. Great staf

Ga
Review №88

This place is a nightmare, and when you tell them that on a survey, their GM Jagat Singh calls you as a tick mark exercise and just confirms if the review was only on email survey or is it on Google. And they never call you again. I believe that tells you everything.

Sh
Review №89

It is one the best hotels in Amritsar even I can say the best in Amritsar. The staff is very supportive and very polite. Once you go there you wont feel like coming back.Food here was amaze....also they asked for feedback everytime. The staff personally asked everyone about the food and taste.Rooms here are the best ones you can get in Amritsar.Also you have Trilium Mall on the other side of hotel so that you can shop there anytimeI just loved the experience of Taj Swarna

Jo
Review №90

Highly recommended! The staff is very professional and always willing to take care of whatever you need. The quality of the food in the Grand Trunk and the Chinese Room are of superior quality and the tastes are exquisite. Our driver Ravi was outstanding! He was extremely professional and very knowledgeable about the area. Always smiling and always ready to take us wherever we wanted to go. Will definitely stay here again in the future.

Ma
Review №91

Nice hotelLittle away from golden temple though.

Fl
Review №92

M locally from Amritsar been here for dinner few timesIts a gud property nice snd easily accessibleNice place for a dinner prices are genuine. Best to try dahi kababsOverall food is okayBut desert is not upto markRecently styaed here for a week and stay was gud and comfy as expected from tajjjjjj

Va
Review №93

Good ambience & wonderful staff. Ready to help always.

ja
Review №94

Amazing Food,Great Staff

Na
Review №95

Courteous staff and a lovely place to stay by.

Ge
Review №96

I have stayed at taj hotel before and have had great experiences. However, after this trip I dont know that Ill ever be staying at one again . . . Surely not this one!!u2028u2028I decided to book a hotel so I could just relax... But the hotel management did not help!u2028u2028From the moment I checked in, it was one thing after another. When I made the reservation I specifically noted I would be checking in early. Well the front desk person seemed quite annoyed when I checked in around 1:00 PM. When I asked to be served by another employee or the manager he barked at me saying Im anosh kommar, the general bar manager. His attitude was very rude as if she had somewhere else to be and was being forced to work against her will. When I got to the room I noticed the internet would not connect. When I called down to the front desk the same angry rude manager answered, when I told her about my internet issue he again yelled at me saying the access code is welcome or guest figure it out!u2028u2028After I went back to my room I was even scared to ask for anything else. It was really the worst customer service I had ever received in my 40 years of life.u2028u2028In the morning I couldnt get back to sleep so I decided to head down to the breakfast .u2028Now, I appreciate that Taj offers free breakfast, but compared to others Ive stayed at, the food was quite terrible - already running out of stuff and food was all dried up at 7am.u2028u2028I was frustrated but Im not picky so I just decided to just ask the front desk if there was anyone servicing the breakfast bar and again it was the general bar manager anoj kommar. He responded saying he was short handed and that I would have to deal with it until he could leave the front desk! u2028u2028At this point, I decided to cut my losses and leave and I was out of there by 8:30am. What a waste of time and money!u2028u2028Im surprised the regional manager of the taj in Amritsar india is okay with this level of quality because this experience has definitely turned us off to booking with them in the future. IT is relly hard to belive that they hire such unprofesinal peoupel AS anoj kommar

Ni
Review №97

Food is not to taj reputation

Ka
Review №98

Talking only about restaurant not hotel limited menu nothing special staff is not as good as it should be of this level . Good was ok not bad not good better options available around city if you want good food . Minty mango drink please don’t try

IS
Review №99

As always Taj hospitality is the best in this country

Ch
Review №100

Good property at Good spacius place in Amritsar

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Plot No. C-3, Outer Circular Road, Opp. Basant Avenue, Amritsar, Punjab 143001, India
  • Site:https://www.tajhotels.com/en-in/taj/taj-amritsar
  • Phone:+91 183 665 8000
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